Crowne Plaza Lille - Euralille

Service was good and the bed was comfortable !

The rooms are outdated and the carpet had stains as did the wall ! Also my kind bed was 2 twin beds stuck together.

The main reason for staying there is to catch the Eurostar.

The architect who designed the building, seems to have completely missed that most people staying there would want to catch the Eurail. The walk from the car park beneath to building opposite to the hotel is quite long and totally exposed to rain. We got pretty wet between car park and the hotel. Strangely so, as it seems to me that rain is not an unusual event in Lille?? so what was the designer thinking??? In my view they definitely missed the brief. Once inside the hotel, the room was comfortable and clean and the staff were helpful. Catching the Eurostar would have been simple had Eurostar not been savagely renovating the station without the slightest concern for their passengers. The station was a total mess, signage terrible and the flooring had been largely removed. There was extensive flooding where the tiles had once been and renovation work seemed to be going on everywhere regardless of the primary function of a station which is to provide passenger access to trains. So my main criticism really applies to Eurail and not the hotel. Eurail seemed to treat their passengers as the people who unfortunately have no choice but to put up with what ever mess they create in order to catch their trains.

Not impressed with breakfast as some hot items were cold/luke warm

The fact that on the Saturday pm upon return to the hotel I found the menu options in the restaurant were limited. I do realise Moules-frites are traditional over the weekend of the Braderie however I have a fish/seafood allergy thus my meal options were very restricted. I had expected the full A La Carte menu and if I had realised this was not available I would have eaten elsewhere prior to returning to the hotel