Hotels near Las Americas Airport

Pros: Historic building in World Heritage Zona Colonial.

Pros: The type of room I wanted was not available so they upgraded me. The room and the service was excellent!

Cons: Breakfast is way too expensive.

Pros: I loved the hotel structure and decoration, the staff was marvelous!, breakfast was good.

Cons: There was dust underneath the bed.

Pros: The staff was great, the check-in only took a few minutes and the room service was not great but pretty good.

Cons: The staff was great and all but the were serious problems with my experience due to their facilities. First, the AC in my room did not work. I called the reception but the problem was not resolved. To top off the heat, there was an unbearable noise coming from a party. We decided to leave the hotel early.

Pros: Beautiful historical bldg

Pros: The grounds are lovely and the staff very attentive and friendly— great location — second time here

Cons: Our room was terrible — definitely got screwed on my room — we didnt switch as we flew from hong kong 22 plus hours and were about to pass out — we were in the “ imperial” section but my room 2 years ago ( cheaper in the modern side) was 1000x better — my room had nowhere to unpack —really, heavy dark furniture, only like shutters black out so it was either super cave dark or glaring sunlight — the bathroom had bad lighting , nowhere to hang things/ towels and the light switches were random so could never figure out how to turn off the lights in bathroom — door didnt close so we can to drag the rubbish bin over if we wanted privacy — basically we got a terrible room — there was a breakfast buffet for the “ imperial” wing which was limited ( we are not big breakfast people but give me some fruit pls) so we just walked over the main buffet every morning — next time I wont waste my money on a nicer room wasnt worth it :(

Pros: Historic hotels , rooms were basic but the historic nature helps

Cons: Construction noise Basic rooms

Pros: Old historic feel of staying in a building that was build right after Christopher Columbus. Nice part of the tourism locations. Sometimes area is kinda iffy. Keep your valuables safe. I hope this helps.

Pros: At this price-point the hotel offers good value. A clean,quiet room with good air conditioning.Comfortable bed. Screens on windows. A mere 60 -second walk to main area and good beach.

Pros: Professional courteous staff; breakfast every morning

Cons: My stay was too short

Pros: Everything was perfect

Pros: Breakfast was delicious!!!!! Comfy accommodations....quiet environment!!!!!

Cons: Nightlife on the strip

Pros: I like everything about this hotel they have a great group and everybody is helpful. They have a safe and clean place. I can't complain about anything because everything was nice and clean .they have a wonderful pool over there. The food was great. I suggest who ever want to go for a vacation in Dominican Republic to choose garant hotel and suites.

Cons: LIke I say I can't complain cause everything was perfect.

Pros: It's like living in your own place with great neighbors and friendly staff. They dont stress you about anything and they love to see you enjoy your stay.

Pros: Good

Pros: Breakfast was great, bed was comfortable, room was clean, staff was always friendly and helpful.

Cons: In the bathroom, a shower curtain or door I believe would be nice so that water doesn’t spray all over the floor. The WiFi can be spotty at times but not ha overall.

Pros: Staff. Security gate. Bed. Room size. Safety box in the room. Location. Swimming pool.

Cons: No soap or bath foam in the barhroom. Superslow breakfast service.

Pros: Very quiet-no traffic noise whatsoever.Pleasant staff. Rooms are very,very basic.Good place for sleeping-nothing more. Tiny pool. One weight machine. Good air con,good water pressure,ample warm water. 90 second walk to beach.

Cons: Room cleaning could be better -but not a big deal.

Pros: I Also had a parking for my car always.

Cons: Some extra light in the main room

Pros: The Hotel in general was decent. It was clean and updated and the breakfast buffet was good with a lot of variety.

Cons: The customer service at the hotel was beyond bad, it was the worst service I have ever experienced. We had an issue with our reservation not being found and although I had a print out of the confirmation with all the information and showing it had been pre-paid, the check in clerk would not accept it because he did not know who Kayak was. He said I had to put a deposit down in order for him to give us a room. He also did not let us borrow the phone to call Kayak's customer service line to correct the issue, nor did he want to call. I have worked in a hotel in his exact position and if someone showed up with a reservation confirmation, it was my responsibility to create the reservation based on the confirmation sheet and deal with the vendor myself. As a person providing a service, the goal is to give the guest and wonderful stress free stay, not make it unbelievably impossible to check in to the hotel at 2 o'clock in the morning. In the end I ended up borrowing a cell phone and calling Kayak and had our room within 10 minutes, if he would've just picked up the stupid phone all the this frustration and this bad review would've been avoided.

Pros: Service was excellent...great people....nice place

Pros: It was great

Pros: This hotel is very close to the airport. The location was very convenient for a morning flight.

Cons: We can hear everything from the next room, the bathroom stuff is broken. This hotel is not worth the money spent.

Pros: It was clean and comfortable, and great staff

Cons: Food was not as expected,

Pros: The young lady at check in, maintenance, housekeeping and restaurant staff were great! Appreciated the security on the property. Wonderful location to the airport very close. Didn"t get breakfast because leaving so early, but free meal is offered. Would choose for early morning flight again.

Cons: The building and grounds were clean, but could use some updating to the facility as it shows signs of aging. They need new towels as our room had yellowed towels with frayed edges. Also, we booked for 3 adults, but only provided 2 towels. Beds were only so so and small.

Pros: Everything

Pros: The staff were excellent

Cons: The bed was very uncomfortable. The food was not as I expected for the price I paid

Pros: I stay here often. I like the location . It is safe and close to the best parts of the zona colonial. Staff is great.

Pros: The AC was OK, not so noisy

Cons: No private or secured parking. Need to park on the streets with high risk of having your mirrors smashed Room super small. No space to open suitcase Pillows so thin and empty, almost non existent. Had to fill it with a towel to be able to use it. Bed is uncomfortable. No desk or reception. After ringing, waited for a long time, twice, had to call to get someone to open the door. It seems that if someone is in the building, it will be on the 3rd floor, where breakfast And laundry area is, and will not hear the bell. Lots of noises from the street (cars and bars) so bring earplugs Shower goes from boiling temperature to cold Towels are very small and over washed/used Poor wifi signal Breakfast is terrible: weak coffee, 2 slices of toast, artificial juice, and few peaces of fruit. You can also have an omelet, but I did not have it. When we were searching for a room, we use the filter free parking, and breakfast in the colonial area. That is how we got to this place. Very disappointed. Yes, parking is free but not inside the hotel and with all the risks. Breakfast is very poor. I do not understand how other reviewers rated it ‘amazing’. Fresh bread? Fresh orange juice? Home made marmalade? A good quantity of fruit? Good coffee? Pancakes? That would have been amazing. But we did not expected that, only decente coffee, bread and juice, nothing from the package.

Pros: Good breakfast.

Cons: Water was dripping from the AC inside the room, which btw was much smaller than expected.

Pros: Good breakfast.

Cons: Room could have been a little more spacious.

Pros: Great place!! Helpful staff!! Great location!! Get a room in back because the street can be loud at night. I enjoyed my stay

Cons: Breakfast good and enough.good price.

Pros: Nothing

Cons: Everything

Pros: Price

Cons: Gate to the street only opens/closes from inside so that a staff member must come to the door every time a guest walks in or out. Also, any friends of the guest must check in with someone and leave their identification until they leave, even if they only visit for a few minutes.

Pros: Its the best even it no tv but still the best

Cons: The best i love it

Pros: Great location, close to main street and beach. Clean, comfortable. Both ceiling fan and air conditioning. Hot water. Quiet. Very nice property. Staff is very friendly.

Cons: Apart from this property, the street is dumpy.

Cons: It has old furniture, doors did not work, old television, and really bad service

Pros: The food was awesome

Cons: The check in was too long and first gave a room that had people already in it. They change our room.

Pros: The localization . Good , close to everything !

Cons: The hotel was nice ! I like I will stay again

Pros: 1.-Staff: Dominicans are the friendlies people in the World. 2.-Location: There is no entertainment in this hotel, periot. But it is located in a very popular city beach, with a lot of island type small shacks that serve sea food and drinks *ONLY SAFE DAYTIME*. For the best nightlife take a taxi to Ave Venezuela for dancing and drinking, and El Malecon for gambling and dinning. US$ 70 to 80 round 30 minutes trip to Santo Domingo City.

Cons: 1.-Not an all inclusive: This is a room with bad meals. Unless you stay for 5 nights or more, there is no dine À la carte for you. 2.-Sanitary concerns: Too many flies landing on anything not hot enough to burn their legs. Extremily disgusting. 3.-Room: The shower head was broken. There was no minifrige. There was noice from roof repairs during the day. 4.-Pets: Flies all over the food, and quitte some mosquitoes at night. Take this seriously since there is an outbrake of Chikungunya and Dengue iber in the island.f

Pros: Staff and food were nice. The walkway to the beach was a nice touch and not advertised enough.

Cons: It was very dated and in need of some TLC. Our room had a hole where patio door lock should be. We called maintenance, they came and we requested the lock to safe. This did not arrive. We were only there for one night so not a big deal for us.

Pros: The worst resort you can find, the room are really old, the worst food in my life

Cons: I don’t like anything from this old resort

Pros: I only one thing i like about the resort was the beach

Cons: I didn't like a lot of things.

Pros: Like it

Cons: None

Pros: The private beach, the pool and the bars

Cons: The food was cold

Pros: The staff was courteous but slow in responding to serious room maintenance issues. Breakfast was ok.

Cons: MOSQUITO INFESTATION IN ROOM 18211: My room was full of mosquitos which was immediately noticed by the person carrying my luggage to the room. Front Desk contacted twice about the problem, but no one came till 3 hours later to fumigate the room. MINIMUM SECURITY BEACH AREA: At the beach, I encountered a parade of vendors trying to sell me a variety of products and services right there on the beach. Two guys were engaged in a heated argument with no intention to stop. They hurled insults and threatened to shoot each other for several minutes all while security was busy talking to bartender. I exited the beach area without going into the water for fear they make good on their threats and start shooting each other indiscriminately. BLACK & WHITE TV AND: Turned on outdated 21 inch color TV only to learn that it emits colors in black and white only. NO PHONE IN THE ROOM: I look for the phone to report problem #3 in my my room only to find it missing - my room had no phone!!! BATH TUB DIRTY: The tub was dirty and stained. Evidence of heavy insect activity noted immediately upon entering the the Bathroom. PAINT MARKS ON NIGHTSTAND AND HEADBOARD: The nightstand and headboard had visible signs of recent paint activity. The entire bedroom furniture looked outdated and distressed. BALCONY DOOR WON'T CLOSE: Unable to close the glass sliding door to avoid migration of mosquito into the room. I was ready to move to the BeLive Hotel down the street but they were all sold out for the day. The entrance to this hotel is elegant with a touch of Southern charm, but the rooms ( at least mine) are substandard and immediate need of repairs and upgrade.

Pros: Polite junior workers at the restaurant and bars.

Cons: Front desk staff awful!! Took almost 3 minutes to notice my son and me. And then, very rude to us. Bad plumbing in the room! Takes more than half hour for sink and bathtub to drain. A/C doesn't cool even at lowest setting. Very old furniture. No plans for a return visit.

Pros: Entertaining was great

Cons: Room were bad they need to fix the bathroom

Pros: Everything. The place is very cozy! and comfortable.

Cons: Attentions. I would like more personal to be available. Also, the room doesn't have a telephone.

Cons: No comunication with the staff. I won't go back there and will not recomend no body else to go there

Pros: The staff was very attentive and helpful and the breakfast was very good in quality and value

Cons: The room was a little outdated but the facility itself was charming and quiet. It was a good place to stay overnight while waiting for my next flight.

Pros: Everything, I always stay at Neptuno Refugio when I come to Santo Domingo, I have stayed there so many times that the staff knows me and they anticipated everything that I wanted or needed, I love it!!

Cons: Loved everything

Pros: The location is great. The area is safe with some great restaurant on the water where you can also swim there. The room was very clean and comfortable everything worked great in the room. you have a little fridge with drinks. The bedroom is separated from the hall. there is clean little poo et the property.

Cons: Everything was great.

Pros: Spacious room with lovely art work. Spacious walk in closet, stocked mini bar, flat screen tv with cable and sizeable bathroom. Felt very cozy.

Cons: Although booking said free bottle of water, this was at a cost. Also, no iron provided as listed for the room.

Pros: Great service !!, excellent —) hospitality best to great!

Cons: Location —) and BEACH and Sand nearby Pool —)

Pros: Location

Cons: Old Room ., paid for a partial sea view instead I had the construction ugly part view ., bathroom .,

Pros: geat value for your money geat food

Pros: The location and facilities were good. There were a handful of genuine employees in the dining areas.

Cons: The majority of the staff have no concern for the clients comfort. Complaints are made and nothing improves. Cleaning staff were very loud in the mornings yelling through the halls but barely came to clean my room.

Pros: The food was great, the staff from the buffet was real nice especially Juana and Ernesto and Cynthia in the front desk

Cons: The pool the brsch

Pros: The staff were very friendly, the food was awesome, the environment was peaceful and relaxing. I would definitely go back.

Pros: Location on the beach and close to STI airport, $10 prepaid through Dominican Quest to get to resort. Very clean, great room with beach view, great food and incredibly nice, friendly and helpful staff.

Cons: Liked everything.

Pros: The beach, room, staff

Cons: The food and cheap alcohol

Pros: Ocean front view room was nice (which is the most expensive room they offer).

Cons: Disgusting flies all over the buffet's food. During breakfast, lunch and dinner, you must wave your hand over the different food stations to scare away the flies. Not hygyenic at all.

Pros: no me gustaron los baños y el servicio en la habitacion es pecimo lo demas esta bien

Pros: Great hotel, great locAtion, great people! Definitely a great deal.

Cons: They did great with what they had.

Pros: The TV system wasn’t user friendly, balcony door was open anyone could have come in

Pros: Staff was very helpful and very accommodating.

Pros: Location, room, price.

Cons: The food. Not enough variety.

Pros: The room was clean. Nice size pool.

Cons: The staff doesn't speak English.

Cons: We spent a wlhole day with out water and light went several time in two occasions for half a day

Pros: I loved everything

Pros: The pool

Cons: The food

Pros: The staff was awesome. Very friendly and attentive. Bedrooms are air conditioned. The music and atmosphere were decent.

Cons: Not very lively. Karaoke shoved into an unappealing room away from everything.

Cons: That anyone could possibly just walk into the building, security needs to be more active but other than that it was very clean and quite

Pros: The pool. The location

Cons: Everything was very old. They need to update the tv and the refrigerator and clean properly. There were spiderwebs and stains all over things. The property has great potential

Pros: Location near airport.

Cons: Room had a very bad odor mealdew and no beverages on room which I paid for as VIP. I spoke with 3 agents and the general manager refuse to give me my refund I only slept 3hrs.alot noise and very poor service. I left the next afternoon couldn't stay..

Pros: Nothing

Pros: Food got my mother sick with food poisoning she was hospitalzed. Check in took 2 hrs. Initial room had no operable air conditioning.

Pros: Loved the facilities and the food was amazing

Cons: Most of staff are rude

Pros: That the hotel was closed to places I want to visit

Cons: Check in was over 1 hour and when they got to me I had to go to a different part of the hotel to complete check in, room I wanted was not ready I had to upgrade my room and pay more money to be the type of room was advertised, the maid clean the room late between 4-6pm and there were day that room was not clean

Pros: I really like the service of the 6 floor everyone was friendly and willing to go out of the way for you

Cons: At the lobby I believe you are not giving enough information of all your perks and surrounding of the facility, and I was not giving my VIP bracelet, if I didn't have a friend to check in the next day I would not have known of my availability to the 6 floor. My TV never worked, but I didn’t go to a resort to watch tv. And last the coffee is very bad in the facility downstairs.

Pros: The staff was very attentive and nice.

Cons: The hotel rooms are rundown and musky smelling. Furniture in the rooms are old, worn and moldy. Pillows were lumpy and of poor quality.. They did not provide wash clothes in the bathroom and they were always stingy with the bath towels stating that they don’t have enough to go around. I had to complain to management in order to get consistent cleaning service in the room. I initially asked for a beachfront room with view of the ocean. They put me in the presidential building which did not include a view of the ocean and no balcony even though they charged me. Those “good” rooms are reserved for those who are club members. Those who was pressured into purchasing the vacation club membership. They have a lot of salesmen on the property who hustles you and won’t take no for an answer. They do not provide wifi in the rooms. You have to pay extra for wifi in the common areas which has weak or no signal. Even then you get only 15 hours of poor wifi signal for $25 usd per day. If you have VIP black armband service you can go up to the 6th floor and sign on the their internet. Other than that the VIP Lounge and services are useless. VIP will allow you access to the swim up pool area which is very small and rundown. Premium alcohol is not included in “all inclusive”. Cheap alcohol is used for all drinks. There were poor variety in food selection. They basically served the same selections everyday which got old quick. The casino was extremely small. The “shows” were poor using regular everyday workers for the performances..

Pros: Buffett

Cons: My hot tub did not work

Pros: BREAKFAST was excellent. People serving excellent.

Cons: ROOM HUMIDITY SMELL WAS AWFUL. I GOT CONGESTED.

Pros: The food was delicious

Cons: The place needs to be clean, and renovating

Pros: Nothing

Cons: All employes asking for money especial the entertaining people it’s like a begging place very bad experience.

Pros: After new owners took over the quality of everything went down

Cons: I upgrade my room to have beach view, phone and fridge did not work at all, i went to reception they told me , maintenance people work only in the mornings, they never fixed, i left the second day, service is poor, infrastructure is poor, the pool had holes at the bottom

Pros: The staff was very unprofessional and attentive. Ive been to other resorts in punta cana and the customer service is alot better.

Cons: Everything, the bedroom had a bad oder. They ask us to pay and additional fee ($50) for a junior suit and yet the condition were not any better. The shower headshower was broken, bad oder, the AC was only working on low. D

Pros: I don't have many complaints about the stay. Many people complained about the bathrooms, mine was clean although it was old and the water pressure from the shower head was poor and needed to be replaced The rest of the room was clean the bed was tidy. The food was okay. I ate mostly at the buffet and the food in the trays was cold. The food in the snack bar was horrible. They serve burgers and hotdogs and i am not sure where do they get them from but they are disgusting. The liquor they serve you is some cheap liquor i have never heard before but the beer is Presidente and is tap. I drank the beer mostly. There is a lot of security which made me feel safe. I was not able to bring guest in. The hotel has a very strict policy on who can come in and that i was not too crazy about. I stayed there from the 16h to the 19th of October I liked it i would go back again. I was there for the beach and relax and i got it the only thing that i wish they could improve is the food in the buffet.

Pros: Nothing

Cons: Terrible experience

Pros: I stayed for one night and could not say much other than i wish i could have stayed longer

Pros: The location is good, near to restaurant Pelicano, beach is good and with clean water. Animation was good, games and activity all day and international show was amazing.

Cons: Just bad from check in until checkout, service is totaly bad, when check in don't give any information, don't say that after check in we can eat in snack bar, they suggest us to go out for look for some food before check in because after checkin lunch time finish. All information what they give is just little paper, but information from that was wrong. Room doesn't have wifi!!! In 2019 it imposible, any little hotels already have it and it sound like joke, there is no hot water in shower and it so cold!!! Furniture so old look so used, even pillow was damage. In the beach you have to give deposit for each towel 20$, ticket have to buy near to reception and then go to change it to towel and in checkin nobody say anything. Sun beds are old and broken, no enough umbrellas for all people. Swimming pool damage in the floor, so bad care. Drinks in bars are so bad quality, worse then any most cheap alcohol in Dominicana. They have problem in electricity and light off sometime. Food in buffet not too bad, but for breakfast lunch and dinner it the same food with different combination. Impossible to eat that same things all time already in second day don't have any wish to eat there There is restaurant a la Carta, but booking of that only in morning and for next 2 days all booked, open just one restaurant from 3 and it not enough for all guests. Pictures on booking do not correspond to reality. Is not deserve that price there is better choice of hotels in same area in same level of price even cheaper.

Pros: Overall bad experience. We were 3 and they gave us a room with king bed. Reception would not help. Had to get manager involved after an hour got another room paid for pool view finally ended with a garden view. Mattress was terrible. Rooms outdated. Menu limited will not go back

Cons: People at reception. If u see me with 3 people why give me a room with a king bed. Lack of courtesy beds need to be replaced. Sleeping on floor would of been better went to beach and was told I needed to leave a 20 dollar deposit for beach towels. This was never told to me by reception. Terrible experience there. Food was very limited in both variety and quantity. Many items once it was gone would not be replaced

Pros: nothing

Cons: everything, the rooms are a shamble, nothing coppered to the picture they use to lure you in. The service is slow. The rooms are like a cheep short stay room. I would not even sit in the bed or shower in this discusting room. I refused to stay there and left.

Pros: The beach was nice.

Cons: I don't know where to begin. I paid extra for a balcony room and didn't get one. My room was run down and gross. A window was broken, so it wouldn't close. The furniture was dirty, the phone didn't work and the bathroom had rust stains in the tub. I came with a friend who booked her room at the same time as I and got a much nicer room with a balcony. When I complained they insisted there were no other rooms available for me and didn't offer to compensate me in any way. All the restaurants except the buffet require you to make reservations which they only take between 7am-2pm. So since we arrived at 3 we couldn't eat at one of the restaurants and then when we did try to make one the next day they said they were all full. We only stayed for one night and I'm glad, there is no way I would want to spend my money on a week vacation here. Some staff members were very friendly, others didn't seem to want to be bothered. Overall, I would not recommend staying here. This place is in need of major updating.

Pros: Nothing

Cons: The food was awful, expired & stinky. The rooms were dirty, no a/c working.

Pros: Food and drink

Cons: Bathroom

Pros: The pool

Cons: Facility need maintenance or renovations. Need more staff.

Pros: The ocean was the only part of the experience that was enjoyable, until a kids dirty diaper/nappy floated past us.

Cons: Paid for early check in, only to be advised that it means you can eat at the buffet. We had to wait until 15:00 to finally get our room after arriving at 10. The buffet was the same from morning until night. Asking staff for help is like speaking to a wall. No Wi-Fi available in the rooms. Wi-Fi is not included in the all inclusive package. Extra payment is required. Not even the safe in your room is included. The shower drain was blocked and flooded the room. The room looked nothing like what we booked. Towels are at an extra cost. Plastic cups all over the place.

Cons: Wifi only in beach and lobby...not in rooms. "Deluxe room" was anything but...even though I paid more.

Pros: Absolutely nothing

Cons: I didn’t like anything , hotel has not been updated since it open .

Pros: Nothing

Cons: Everything

Pros: nothing

Cons: everything

Pros: Location. Nice beachfront near airport

Cons: Food was awful, service poor, no hot water. Internet extremely expensive and only valid on one aparatus. I stayed here as I was stuck in Santo Domingo due to weather and needed a place close to the airport. I changed to a different hotel after the first night.

Pros: The food was about the only thing we liked, some of the staff in the buffet was helpful to get our group of 14 to sit together.

Cons: The hotel itself was horrible, we had to get our room changed because the toilet didn’t work and the room had a leak coming from the ceiling. Had to go to the front desk about 5 times before they finally changed the room. Also they charge you to use the safe box which is ridiculous. So now we have a nicer room but come to find out when we needed to shower the shower had no hot water and no water pressure. They never cared so we just dealt with it to not have to keep changing rooms. We don’t recommend this resort at all.

Cons: the host at buffet very rude N unprofessional young girl

Pros: close to boca chica beach

Cons: The AC kept turning off every time the door opened.

Pros: every thing vas fine

Cons: nothing

Pros: STAFF AND ITALIAN OWNER were GREAT.

Cons: It is a bit too normal and boring, typical smaller business in Boca Chica area.

Pros: There was a brothel across the street and prostitue a plenty

Cons: Food was bad neighborhood seemed 3rd world italian old men with prostitues

Pros: The facility was clean. It was near points of interest in area very comfortable establishment. Very good restaurant within hotel free breakfast +++++.

Pros: Nice staff,that speaks good english.

Cons: The rooms are small

Pros: The restaurant was micev

Cons: That it was on the main strip lots of noise

Pros: Location close to beach restaurants and storefronts. The staff very friendly and proffessional. Great Breakfast and eat in restaurant food is great highly recommend. Hot water good and bathroom is good.

Cons: Piña Coladas are horrible. Air Conditioning in room needs improvement especially for DR which is a very hot place.