Hotels near Dr. Joaquin Balaguer airport

Pros: Juan Castro at checkin was extremely helpful and welcoming Makes me want to return and stay at the JW Room large and as nice or nicer than any JW Marriott I have stayed in the US!

Cons: Nothing

Pros: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Cons: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Pros: Beautiful Rooms and amazing service!

Pros: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch

Pros: Very nice location, rooms and servicio.

Cons: A bit expensive for taxi through hotel and food was cold when delivered to roo for service.

Pros: Breakfast buffet choices Luke warm, but good variety

Pros: Perfect

Cons: Everything was good

Pros: The view

Cons: The parking space.

Cons: Guest rules were very strict on visitors, there was a cost for them to be in the hotel.

Pros: Very clean!

Cons: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Pros: The hotel it’s perfect

Cons: Staff need more education, can be better customer service.

Cons: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Pros: people

Pros: I Iked everything. The staff and facilities.

Cons: I did not like that I had to pay extra for my fiancé to visit

Pros: The room is clean and everything they promised was provided.

Cons: No

Pros: Price

Cons: No

Pros: Closeness to fast good places and shopping

Cons: Bigger pool or more Sun needed and nightly entertainment.

Pros: All

Cons: Nothing

Pros: Very clean ,professional staff, great Gym, HD tv

Cons: Breakfast was good, not great. But I guess for the price, it's fine. Very affordable

Pros: Excellent

Cons: No

Pros: The people

Cons: No

Pros: Loved the staff! They were friendly and courteous. From the front desk agents to the restaurant staff. Always helpful and accommodating.

Pros: Excellent customer service. The receptionist, cooks, waiters etc. are the best that I have ever experienced. They all go out of their ways to make you feel most satisfied. The best place I have visited yet. If I could would give them 10 stars.

Pros: It was very awesome experience, I enjoy every minute. The staff was very nice.

Pros: I love that everyone was so nice and willing to help. The beds are amazingly comfortable!

Cons: The pool doesn’t get much sun so can’t really pick up a tan.

Pros: I love everything.. No complaints..

Pros: The staff

Pros: My room was dirty and smelled like wet clothes

Cons: Nothing

Pros: Amazing the staff that Clean the rooms

Cons: Restaurante staff very bad

Pros: We were bump out to an other resort very far away from the original location. The other location didn’t provide what was paid for. Bad bad bad

Pros: Beautiful and accommodating!!

Cons: Pool closes at 7:30 pm

Pros: breakfast was very good.

Cons: everything was good for me.

Pros: I like everything

Cons: No complain

Pros: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.

Cons: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.

Cons: Very good staff Annie Bello and Erleen Garcia very professional

Pros: The staff

Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Pros: The staff

Pros: Proximity to places I wanted to go

Pros: The room is clean and comfortable

Cons: The facilities are not so good

Pros: Bed very comfortable

Cons: My stay was awesome

Pros: The location is perfect for business

Cons: I believe they has been losing the quality because they have a very high demand. The room is ok but has a very high humidity level and a rare smell. It looks a little outdated and needed for maintenance in bathrooms and carpets

Pros: The property is very expensive.you don't get the value for your money

Pros: Location

Cons: Very much a business hotel rather than leisure

Pros: The rooms were clean, pretty and the bed was very comfortable. The stuff were kind & I had a happy stay.

Cons: Pool was smaller than I though and the sauna was not very good.

Pros: Everything

Pros: Close to all, very spacious 2 huge beds and 2sofa beds and Pedro from the front desk is top flight, perfect customer service by him...thx Pedro.

Pros: The personal attention upon arrival and during our stay was exceptional! All of my small concern were address immediately.

Cons: N/A

Pros: Good location, right on top of one of the best spanish restaurants in town.

Cons: Finding parking during the day is a challenge. After 10pm you can find parking a bit easier.

Pros: I love that it always feel like a home away from home.

Cons: The only thing i can be a bit picky about is that there is no variation for breakfest. I would like more options to choose from

Pros: The breakfast is not the best but a very nice lady is there to prepare eggs for you. Also nice to have coffee or tea available all the time. The place is clean, quiet and the area is safe. Great staff.

Cons: The bathroom is kind of small, can be challenge for some people to get in. The A/C was not super cold and the thermostat was to high for me to reach. Beds not too comfortable, I think is time to replace the mattresses.

Pros: The facilities are great

Cons: Never any issues

Pros: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.

Cons: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.

Pros: Everything

Cons: Nothing

Pros: Very good location, within walking distance of restaurants, pharmacy, supermarket

Cons: Not good breakfast

Pros: Excellent radisson hotel comfortable rooms

Cons: Everything was great

Pros: This boutique hotel is nicely located close to the famous Malecon of Santo Domingo (but you do need a car or some transport). The on-site restaurant (Casa Vera) with a lot of variety of well-prepared choices. The staff is very friendly. The hotel has the potential of becoming really one of the top places to stay at, but they need to increase their attention to details. The ordred special package for the room was actually excellently prepared. They also need to add some fast check out options such as online or in-room checkout via the TV. See my other comments for specific improvements required.

Cons: The check-in took forever to happen. I had asked for early check-in at two p.m. (vs. the usual three p.m.), and only got to our room at 4 p.m. The manager asked us to stay in the restaurant and grab a coffee while waiting. We did. They actually charged us for our coffee consumption (which should have been for free since it was a delay caused by them), and no compensation or voucher or any service was offered in exchange. This is another issue why this hotel is NOT at the expected TOP service level for the clientele they want to attract. The bathroom fixtures in the shower were not well installed and it was impossible to control (temperature and flow) nor even to shut off, and was constantly leaking. The roof top bar/discotheque was NOT insulated from a noise perspective and it was constanly noisy in the room until two a.m. in the morning. The en-suite Jaccuzzi was very old and some of its buttons were not functional. Needed to call someone to change the water. The room service (which brings in food from the hotel's Casa Vera restaurant) was good and timely, but twice they made errors in the breakfast order, even when they repeat it back to you over the phone. Finally, since we checked out early (at 6:30 a.m.) there was no way the clerk at the front desk could respond to my challenge for the coffee charge arguing that he had to wait for a manager to cancel it and to verify my claim. He charged me the fee, and said that they would credit me after the verification (this never happens in the RD), whereas it should have been the other way, they should have granted me the disputed amount which was very minor. The funny thing is that I offered to check out the night before precisely to resolve this problem, but the manager on duty assured me that the clerk in the morning can take care of all my needs. The hotel is very good, and we had an enjoyable experience.

Pros: A great hotel in an excellent location. We were very satisfied with a customer service, our room's standards and I will definitely recommend this hotel to my friends.

Pros: Good location. Staff was extremely cordial. The restaurant was fine. The common areas were updated.

Cons: Unlike the sunny rooms in the website, my room faced the interior and was dark and unappealing. The bathroom was in serious need of remodeling. The tub was gross and the staff told me that it was permanently stained. There is no gym at the hotel and, although guests can use an adjacent private facility, it only opens from 7 am to 7 pm, which doesn’t allow business travelers to work out and get in with their day.

Pros: In the city everything is close by within walking distance

Cons: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.

Pros: All about the hotel, expecially the costumer service.

Pros: Affordable and in close proximity to shopping malls and grocery stores. Free parking is available. Delicious breakfast buffet.

Cons: Around 3am, an intruder walked into our room and then walked out. This was a terrifying experience but hotel insisted that we must have left the door open. A few days later, we overheard another guest make a similar complaint. The bed was uncomfortable.

Pros: Nice staff, great location and Amazing roof top bar /pool

Cons: Not enough vegan options and some issues with the taxi service

Pros: Location

Cons: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended

Pros: Good location at the city

Cons: People not staying at the hotel ,has excess to the pool ,top of the building .

Pros: Left food items for Jr. The individual who relieved Jr did not give him the food or even called him to notify him. Bad business. I will definitely let the management know about this upon my return.

Cons: Just the one issue I listed previously.

Pros: Areas are very clean and the staff is very helpful.

Cons: On Google it shows a pictures of two pools but the place doesn't have any pools!

Pros: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.

Cons: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.

Pros: Staff was so friendly and helpful, made me feel so welcomed.

Pros: Staff friendly, Good céntrico location, clean and comfortable room.

Cons: Security people at the entrance seems to be a little confused and not really attentive.

Pros: The security

Cons: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.

Pros: Staff was amazing and breakfast was great small portion but great

Pros: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.

Pros: The location and the parking facilities, comfy beds and very quite

Cons: Breakfast could be improved

Pros: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.

Cons: They need to upgrade tv in certain rooms.

Pros: Air conditioner, room space and hot shower water.

Cons: Hard bed, no shower cap, old towels.

Pros: The service was great and the room was very good. It was properly located for transportation and walking distance from the shopping mall. The staff at the hotel was very pleasant. Everybody attempted to speak English especially those in the restaurant.

Cons: In the refrigerator, we found some small roaches in the beginning.

Pros: Location, breakfast

Cons: One floor had a lot leaking and you can feel the humidity, at a point my wife and I had to ask for a different room, we were getting nauseous. Once the move us to another room, we had to literally take the sheets out and clean it because it was cover with hair. Horrible experience

Pros: the location was good , the staff was friendly they spoke good english for the dominican , the rooms were clean , the room had a little mini kitchen which was cool, shower was awesome !! breakfast was good as well

Cons: i didn't have any complaints

Pros: The hotel meet every request and expectations that included finding a pharmacy that delivered AID needed medication in the middle of the night. The hotel staff was outstanding.

Cons: Nothing

Pros: Inside

Cons: The way you guy served your breakfast

Pros: Bathroom needs complete upgrade. No shower door/curtain; no bathtub, entire bath gets flooded while you're still having a shower because the drains seem a bit clogged. Shower faucets don't work well, kitchen needs upgrades. However, the staff was wonderful and very accommodating.

Cons: Hotel standard does not justify the rates ; see my comments above

Pros: Location and breakfast

Pros: Free breakfast

Cons: There was no fridge in my room, but everyone else had one.The A/c was not working well for my room when I got there and for my friends room the entire trip.

Pros: Nice staff

Cons: I stayed in two different rooms after extending my stay 1 night. Both of the rooms refrigerators had food left in them from previous guest. One item looked like it had been there for a few days. Only the hotel restaurant was near by.

Pros: I was very impressed with modern look and technology(key entry and lights) breakfast was good.parking attendants very curtious.

Cons: The only thing was that you can here the noise and conversations in hallways.

Pros: Location, Price

Cons: Room difficulties , GB

Pros: The food and the staff

Cons: The room was too small

Pros: Avoid this hotel anyway.

Cons: Really poor, dirty room, which not corresponding the price absolutely. stank of damp. Through the door to the next room, which was next to the bed, moans were heard all night. I asked for another room, and they offered cheaper one, when having the same.

Pros: Air condition not work properly, and the accomodations not too good , TV small flat

Cons: A/C , and TV as well bathroom, and Pillows are not confortable

Pros: Location , and the bedroom was clean and with a nice Ac which very necessary down there

Cons: The staff wasn’t very kind and helpful

Pros: Price

Cons: You get what you pay for, nice hotel but not the best!

Pros: Great price, good value, friendly staff,

Cons: Not best part of town and heavy traffic getting there in the afternoons

Pros: The location. We had personal business and it was within walking distance.

Cons: It was a 1 Star hotel. Very dated, unclean, smelly room, uncomfortable bed, the windows did not lock

Pros: The location in the city

Cons: Door dosn't look to be sure

Pros: is ok ,clean and verry nice service.

Cons: no elevator

Pros: bed is good room was clean

Cons: you have to use stairs to take your luggage to your room,there is no elevator,and no help is offered by staff. value ..... a bit expensive for what is offered. Chairs and a.c. are worn out.

Pros: Friendly staff and the location was convenient in relation to the US Embassy.

Cons: The booking.com map link in the app is off. The location of the property, depending on which map app you use, is about 3-7 kilometers off, making it very difficult to find the hotel. Called the hotel a couple of times to get direction, but not much help. The exchange rate this hotel uses is criminal! The date we stayed, the exchange rate was average $50 pesos to $1 USD. They hit us for $55 pesos to $1 USD. So a room that was suppose to cost us $94.40 USD actually cost us $104 USD. I can get a better exchange rate off of a change guy on the streets of Sosua. Of course, the credit/debit card machines were not working so we had to pay cash/pesos. The rooms need technical upgrades. TV, air conditioner all outdated.

Pros: The staff were friendly even if they didnt speak any English. The bed is very comfortable, the wifi worked well. Breakfast was simple. The place is very secured.

Cons: The location is good if you are going to the Us embassy ( 10-15min walk) but there is not much within walking distance.

Pros: Very convenient

Cons: No lock on the bathroom door

Pros: Nothing

Cons: Location. Far away from everything in a poor area. NO ELEVATOR. I’m handicap. Is not específico in the descripción when you made the reservation

Pros: The proximity to the American embassy and the excellent and helpful staff

Pros: Breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

Cons: Noisy street, hard to find and the acces strett is an avenue that is always congested.