Hotels near Santo Domingo Dr. Joaquin Balaguer airport

Pros: All well great. keep up the good work

Cons: Liked it all

Pros: nice location

Pros: service and quality

Cons: everything was fine

Pros: The room was extremely comfortable and had the perfect view, as for breakfast it was delicious and I had a lot of options. I really wasn't able to enjoy the pool this time around but I will next time.

Pros: Great location, beautiful hotel, super comfortable rooms and beds.

Pros: everything

Pros: I really liked!

Pros: It’s to be home away from home My favorite place

Cons: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Cons: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Pros: people

Pros: I Iked everything. The staff and facilities.

Cons: I did not like that I had to pay extra for my fiancé to visit

Cons: Area were very loud. Place in a room next to a pet daycare. All dogs were barking 24/7 barely wnjoyed my or had any sleep

Pros: staff very helpful

Cons: you can’t charge food to your room and not enough water to drink in the room

Pros: the location

Cons: Customer service so poorly and bad in extreme

Pros: I loved the hotel in general, close to all good spots. but I wish you can upgrade the breakfast menu. We had an issue in the bathroom it wasn’t flushing at all, we called room service and in no time we got help, very cortious and professional did everything on his power to fix the problem and end up switching us to another room with no problem. Excelllent service. Room 306 on March 13th night. We were moved to room 106.

Cons: Everything was just right.

Pros: Everything

Cons: Nothing

Pros: Ok

Cons: I was very dissatisfied. I took a Bose portable speaker. When I returned to get the speaker in ny room it was not there. I emailed and called and was told nothing was found. This is very upsetting, not being able to trust the hotel with your personal items!!!

Pros: rooms with modern decor

Cons: Booking.com made the reservation with breakfast included but when at the hotel during the check in the receptionist told me that the booking doesn’t include breakfast. seems to be a discrepancy in between the Booking.com and the property

Pros: Friendly staff. Close to airport. In nice area

Pros: Good day the place is very nice to stay the front desk staff goes out of there way to help you , rooms well kept nice and clean, and I have a great taxi friend thats work at the hotel his name is burgo great guy to take you arround and I feel safe !!!

Cons: only have a small issue at the front where you sit and wait for your taxi there a problem with the smoking ,I think they should have and designated area for smoking it not good for other people who don't smoke ,but otherwise location is ok easy to Move around

Pros: Closeness to fast good places and shopping

Cons: Bigger pool or more Sun needed and nightly entertainment.

Pros: All

Cons: Nothing

It was ok. However, the swimming pool is very under what I was expected. Other aspects, in many other Marriott hotels that I have traveled on the planet, they give to bottles of water per day as courtesy. Here, in Santo Domingo, nothing. Very cheap.

Pros: Big approvement on the Breakfast. Always a pleasure to come back to the Hotel.

Cons: Service in the evening at the Bar area need some attention. Staff member that helped us with check-in and check-out made us feel unwelcome and we did not appreciate his attitude, as we stayed many times at this hotel before in less than 12 months.

Pros: gorgeous rooms

Cons: the facilities

Pros: Elegant. Businesslike. Friendly staff.

Cons: The bars and restaurants close too early.

Pros: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch

Pros: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.

Cons: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.

Pros: View

Cons: Construction at the entrance

Pros: The bed was insanely comfortable and the staff was friendly. It's a good place to stay if you want to be cin the downtown, possibly on business. Quite far from the zona Colonial.

Cons: It's was not cheap and and the pool is quite small.

Pros: Always good service. took into consideration my notes included when i booked the room.

Cons: n.a

Pros: Location

Cons: Very much a business hotel rather than leisure

Pros: A good bed

Cons: No warm water to shower

Cons: I got charged the higher cost reservation and got canceled my cheaper cost reservation.

Pros: it’s clean and good location

Cons: was a little expensive

Pros: location

Cons: nothing

Pros: location

excellwnt location. nice hotel, friendly stuff

Pros: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.

Cons: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.

Pros: close to where I needed to be

Cons: wish there were more breakfast options

Pros: Location

Cons: u

Pros: Everything

Cons: Nothing

Pros: Breakfast was good and the hotel is located in a nice area.

Pros: front desk guy of the first day

Cons: all the rest

Pros: The staff was exceptional!

Cons: The pull out couch was in very poor condition

Pros: location, clean, breakfast

Cons: Poorly Functioning aircon. Poor Service, no lobby , no English. no French, uncomfortable beds, poor hot water supply

Pros: hotel has great staff and exelente food and its situated on great place

Pros: we are very happy to be there

Cons: everything is fine

Pros: The place has gotten an upgrade. The rooms were very nice, the service outstanding and the food delicious. We had a wonderful experience at a very reasonable price.

Cons: The internet. It was sketchy. My son couldn’t connect because you had to have an email and my connection was terribly slow and it stopped working at times. Also, if you turned off the lights, the plugs stopped working so you couldn’t charge your cel by night It was a pity that there was too much people in the pool because they allow for day pass and don’t give priority to people staying

Pros: Spacious rooms and comfortable beds.

Cons: Staff need training. No matter how many times you would ask them for the same thing, it would only be dealt with by the duty manager!! Extremely noisy place all over. Swimming pool overly busy with kids screaming all day. On the side of the swimming pool no matter which floor your room is on, you will be hearing constant noise from huge airconditioning units. Hotel is far from everything, nothing is outside or near the hotel. No kettle in the room. Wifi not always working. NOT a four star hotel by any means... Not the experience anticipated from a barcelo hotel, based on previous experience in other hotel of the same brand. Overall we regret that we stayed there.

Pros: Breakfast

Cons: The AC in the room

Pros: they have parking

Cons: my guess could not come in my room to visit me they escort my guess out the door from the elevator they really embarrassed me so I decided not to stay the two extra nights if guess come in the room they need to pay $50 I explain to them they not here to sleep

The jacuzzi was not working. I stay total 5 days and it was not working.

Pros: Great Hotel, stayed at the Premium level. It has improved a lot, the food is much better the decoration looks great. Excellent service. specially from Iliana and Edili...

Cons: nothing...……..

Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Cons: Very good staff Annie Bello and Erleen Garcia very professional

Pros: The staff

Pros: The staff

Pros: The staff

Pros: Amazing the staff that Clean the rooms

Cons: Restaurante staff very bad

Pros: Todo

Pros: I loved the pool

Cons: I didnt like the poor customer service at front desk, rude & unprofessional.

Pros: Clean and comfortable

Cons: They charge per guest. I was traveling with my two kids and they charged me extra for each.

Pros: I have a hard time finding solutions

Cons: Nobody couldn't help me

Cons: upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go

Pros: Nice rooms good beds nice bar and restaurant

Cons: Noisy street noise along highway

Pros: Hotel location is great, walking distance to everything. The pool is clean. Rooms are clean and well taken care of.

Cons: Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a

Pros: The bed was really comfy. The pool was nice.

Cons: The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.

Pros: Breakfast was great. The jacuzzi and room were awesome. Pool/club area had a great ambiance and feel.

Cons: The pool could have had more perks or fun things to do. There's really nothing to complain about.

Cons: The services for that price, I pay to much money for poor quality hotel

Pros: rooms

Cons: location & parking

Pros: I realy enjoyed staying in this hotel! the people working here are realy nice! Especialy Diana from the reception! Thank you so much!

Cons: /

Pros: I liked the second room transferred to (410) from the original room assigned (517) which had a musky smelling carpet, broken, leaky fridge. This room had windows that I could see to the street and had a fully stocked and working fridge. To be honest, there were so many irregularities and differences about this room that clearly outweighs the benefit of spending one night at this facility.

Cons: I didn’t think that I would have to ask for an clothes iron and ironing board, coffee maker, or to have access to ice without having to call the front desk for it. This hotel was a disaster for my husband and me. The air conditioner unit began making loud scratching noice every time the fan turned making impossible for us to rest, so we had to turn it off and try to sleep even when the room temp continued to rise. Prior to the AC incident, there was a bright blue light which is part of a USB plug located directly in front of of the bed. This light kept flicking intensively, making us anxious and uneasy (we’re both veterans with diagnosed PTSD and anxiety). I had to place an ice bucket in front of the light source to keep it from blinking directly into our eyes. There was no sleep for us during our first night there.

Pros: Breakfast was great. Good quality food

Cons: The price in the pool or bar in the 8 floor

Pros: The staff was very courteous and attentive. Room was clean and bathroom as well. It was quiet and peaceful.

Cons: Elevator was slow, got me scared for a bit.

Pros: In the city everything is close by within walking distance

Cons: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.

Pros: Good location at the city

Cons: People not staying at the hotel ,has excess to the pool ,top of the building .

Pros: All about the hotel, expecially the costumer service.

Pros: Location

Cons: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended

Pros: only use breakfast but it is very good

Cons: only use breakfast but it is very good

Pros: location, staff , room, ac!!

Cons: breakfast was poor compared to a few years back curtains where falling, bathroom where not so clean, amd club on the rooftop could here it in the room

Pros: The staff was very friendly and helpful. The rooms were large and comfortable the beds were very comfortable. They shower had plenty of pressure and hot water.

Cons: The restaurant was closed. The spa was closed. No ATM on site. Was in the process of doing some remodeling and was not notified and was not on the website.

Pros: The room is slightly bigger than other normal standard room.

Cons: When I arrived, they asked me whether I know my price or not, I said no. And when I received the slip, I realized they charged 20% more, and I complained(They said cash and card price are different, but there was no notification). They canceled the payment and I tried to pay cash, but they made a mistake once again, so I had to look for my booking reference to fight them. There was no saying 'sorry' when they realized they made a mistake. The booking.com confirmed 'free upgrade' from one bed to two bed room, but the hotel asked me why I need two beds. Even I said I prefer two beds, they asked me to have one bed room THREE TIMES. I didn't want to argue there cause I was very tired, I had to accept even they had empty two bed rooms. Don't trust your booking condition what you can see here, you have to fight them when you check in. The main road in front of the hotel is crazy during night, I couldn't sleep because of cars, sound from a club on the roof top. No restaurant, no business room.

Pros: The location of the hotel is very central in the city. The main street Av. 27 Feb is just in front the hotel. During the rush hours it could be a little bit complicate for travel in time, but all the other times it's ok. The rooms just quiet big enough for 2 persons. The toilet and shower are modern and well working with warm water, indeed! The breakfast is normally for this hotel, not very special, not oversized, you get all for start your busy day! Nearby you can find the big Supermall with National superstore and one of the best book stores too.

Cons: The location directly at the main street Av 27 Feb give you no chance for explore the city by foot. There are no sightseeing events nearby. Alltime you need go by your own car or take a taxi. There are no public transports, the foot paths for walking are horrible, just at any other place in Santo Domingo. The more interesting part of the city is about 5km far.

Pros: Inside

Cons: The way you guy served your breakfast

Pros: Location, Price

Cons: Room difficulties , GB

Pros: Location and breakfast

Pros: Good location; good breakfast; excellent AC in rooms. The beds were very comfortable. This property is priced well.

Cons: Cockroaches in room 1st night; poorly trained staff - terrible customer service skills. Internet service was intermittent.

Cons: Even do I've prepaid my room when I arrived short after mid night they confirm they had my reservation but they gave my room to some one else and hotel was completely full

Pros: Great location for business. Very modern facility. NFC activated elevator and the room gains power with your room key. Staff is very welcoming and eager to help. Internet works, specially in the dinner up stairs. Beds sheets are clean. Through the room, there are well placed complimentary water bottles, including one in the bathroom and several more in the small refrigerator. Room has a kitchenette, coffee machine and towel robes. Spacious & modern bathroom with beautiful fixtures and hot water. Overall, rooms look very modern, staff is very friendly, location is pristine, Continental Breakfast is very good and the view from the dinner is wonderful. If you're looking to spend a night or two near the city, this can go on your list for up to $80/night.

Cons: Unclear and confusing entrance to the hotel from the main street. Night staff is not trained as well as the daylight staff. Staff would not inform of the room key operations (NFC). Internet is slow in the rooms and cuts off very often. Beds are lower than expected and the room isn't as clean as it might look. The chair of the desk is kind of uncomfortable to work on it as it is not a desk chair but one of those plastics with metal you would use at a party. I found several instances of long hair, apparently from previous guests on the carpet. The bathroom had stains on the floor and there were residues of someone who probably threw up near the lower left side of the bathroom door. Also, the beautiful sink fixtures were in need of a dry cloth swipe and the shower head had mold and water residues accumulated on it. Although bathrooms are modern and spacious, the shower glass that protects the water from flooding the floor, is too short, so water do goes out into the bathroom floor. In all, this hotel has the infrastructure to be a very good little gem but small management details need to be addressed first. Just then, it'll be worth more than $80 per night.

Pros: For "Santo Domingo" this hotel is fairly priced for it's star rating. It's an older building, but recently renovated and redesigned inside. The lobby and rooms are modern with new baths (CAUTION: slippery shower tiles!). The rooms and public areas are clean. Even though the hotel is facing a main avenue (27. Febrero), the rooms are surprisingly quiet.

Cons: I know Santo Domingo well, the location is "OK" if you just stay overnight or are OK with taking a taxi to most everything. There are NO good dining opportunities besides the hotel restaurant. The two malls at "walking distance" are some of the older malls and only have food courts and the better of the two may be too far a night. The hotel restaurant is food wise OK. Sadly the staff is too busy checking their messages on their cell phones and discussing them with each other. I had to get up from my table twice. Getting some coffee and desert after dinner, took 15 mins to get a waiter. Another 30 mins after TWO warnings (the last one ALOUD across the room offering to either bring the coffee and pastery in one more minute or the Chef... 2 mins later we finally got the coffee and pastery). Breakfast buffet is "OK" but again the "service" is lacking training and supervision. Storing bags for a few hours after check out is interesting again. The desk manager has a room for it, but no clear process, has to find some paper and scribble on it. Checkout is another point of discussion. People checking out before us criticized and questioned the transparency and clarity with which the credit card "security hold" was being handled. This is typical in Dominican Hotels! My advice is NOT to use any extra services or pay them cash against a receipt. So that the deposit/hold/freeze can simply asked to be canceled. While there were 3 people at the front desk, only one was handling customer flow. The manager seemed busy with himself and an other "customer assistant" was very busy ignoring customers. All in all, it seems there needs to be training, training, training and supervision. While the rooms are fairly freshly renovated, some of the materials used are not commercial grade, and some are just not appropriate or safe, which is typical for Latin America. The shower floor tiles are not meant for wet areas and are extremely slippery (a rubber mat is included, USE IT!). The room furniture is already showing signs of suffering from the humidity (electrical power in the DR is very expensive, so they turn the AC off when nobody is using the room.... composit board can't handle the humidity, and I am afraid it won't age well under commercial use and abuse). At our room's bath room entry there is an un-framed person-sized mirror FLOATING on pins. Anybody falling, or leaning on the mirror will break it and may be badly hurt. Keep in mind, weather you are American or what ever you are, the DR has no liability laws like the US. So use caution... not just at this hotel!

Pros: The overall look and feel of the apartment hotel was very nice. The room was very clean, and it had hot water for showering.

Cons: I could not call the front desk because the telephone in the room didn't work. I had to actually go down stairs to ask for more towels. My reservation was for 3 adults, but their was only one set if towels in the room. And there was no shower curtain. The very old mini fridge that was provided, made a loud clanking noise intermittently and disrupted my sleep.

Pros: The staff did there job.

Cons: There were 2 Bug waterbugs when we checked in. One under the sink in the bathroom, and the other in the cabinets in the kitchen. The AC was ok, older model, it work but not like a ac really should of worked. Staff was ok but the hotel itself was kinda weird, Gloomy in a way. But thats my opinion.

Pros: The locations and the courtesy of the staff

Pros: The staff was amazing! Super accommodating.

Pros: Everything

Cons: Neighbors

Pros: Nothing

Cons: Very old Nothing work here

Pros: I liked the way the staff made sure that the place stayed extra clean all the time.

Cons: I didn't really like the shower place, I didn't have the room with a bathtub. But we manage.

Pros: Close to US Embassy

Cons: The most disgusting hotel I have ever used. Sheets were dirty, towels smelled like dead fish, floor dirty walls looked like someone pooped on them, windows don't lock, no security. A filthy rat hole.

Pros: air worked good

Cons: hot water did not work when we got their fridge did not work for first 3 days and we asked for it to be corrected on day one support staff was great ,one of the lady’s at front counter was very unfriendly

Pros: very clean and close to us embassy

Cons: nothing

Pros: The room smell bad

Pros: Location

Pros: The comfort of the room

Cons: The breakfast is quite poor, The price for hotel is very high , There are only some tv channels, no international TV channels, no refrigerator in the room, no lift

Pros: is ok ,clean and verry nice service.

Cons: no elevator

Pros: The location in the city

Cons: Door dosn't look to be sure

Pros: Good location. Freindly people.

Pros: The location and the parking facilities, comfy beds and very quite

Cons: Breakfast could be improved

Pros: Staff friendly, Good céntrico location, clean and comfortable room.

Cons: Security people at the entrance seems to be a little confused and not really attentive.

Pros: The security

Cons: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.

Pros: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.

Cons: They need to upgrade tv in certain rooms.

Pros: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.

Pros: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.

Cons: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.

Pros: Staff was so friendly and helpful, made me feel so welcomed.

Pros: Location and room had good space

Cons: It charged 3x what booking told me (charged 90 USD), since It was late I didn't want to discuss the price but didn't even check the booking. Bathroom was not very clean and only had one towel. Old facilities with poor care. Not worth the 90 USD.

Cons: This is a bad place 😕

Pros: Breakfast and location ok

Cons: Not clean poor building disrepair

Cons: the price was different to the Offer in booking

Pros: Staff was excellent Place was clean Good places in the area for everything you might need