The jacuzzi was not working. I stay total 5 days and it was not working.
4 stars
Barceló Santo Domingo
Maximo Gomez-Esq 27 De Febrero, Santo Domingo 10203, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 563 5000Photos of Barceló Santo Domingo
Overview
Barcelo Santo Domingo is an inclusive 4-star hotel offering exclusive luxury services in the historic quarter of Santo Domingo, Dominican Republic. It is conveniently located just a short walk from a nearby metro station, Teatro Nacional, and Parque Zoologico Nacional. Las Americas International Airport is a 25-minute drive from the hotel.
The 216 posh, vibrantly decorated guest rooms and suites feature polished furnishings. Guests can choose from superior double rooms, superior club premium rooms, executive superior rooms, and accessible rooms. All rooms and suites feature flat-screen televisions with satellite channels, minibars, complimentary high-speed wireless Internet, plush bedding, designer toiletries, air-conditioning, and daily housekeeping services. Larger rooms and suites add balconies, whirlpool tubs, spacious living rooms, and iPod docks. All rooms are kid-friendly. Pets are not permitted inside of the hotel.
Free parking is available on-site. Complimentary high-speed wireless Internet is provided throughout the hotel grounds. A spa offers a wide range of therapeutic services, including massages and facials. An airport shuttle provides regular transport to the international airport. Business travelers can utilize the on-site meeting rooms and conference spaces. Full laundry services are available, including dry cleaning, for an additional fee. A modern fitness center is equipped with exercise machines and free weights. Guests can unwind in the large outdoor swimming pool and hot tub.
Continental breakfast can be ordered for an additional fee. There are four on-site restaurants, each serving varying cuisine. A bar serves cocktails, wine, and beer.
Latest deals for Barceló Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Barceló Santo Domingo
- Adults only
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Designated smoking area
- Disabled access
- Adults only
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
General
- Executive lounge access
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Things to do
- Gift shop
- Beach access
- Casino
- Evening entertainment
- Beauty salon
- Karaoke
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- EV charging station
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Barceló Santo Domingo
8.0
Very good
2613 verified ratings
Wonderful
1198
Very good
404
Good
375
Okay
184
Fair
189
Mediocre
84
Poor
179
Summary of reviews
Guests say
Guests appreciated the clean rooms and great location of the hotel, as well as the enjoyable pool area. However, many reviews highlighted issues with the service, particularly at the front desk and restaurant, where staff were described as unhelpful or rude. The room size was also a concern for some guests, with a few mentioning that it did not meet their expectations. Overall, while the hotel has some positive attributes, improvements in service and room size are needed.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8 out of 10
757 reviews
7.5 out of 10
26 reviews
6.7 out of 10
2 reviews
8.2 out of 10
12 reviews
All reviews
Cons (-) The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello
Cons (-) Very good staff Annie Bello and Erleen Garcia very professional
Pros (+) The staff
Pros (+) The staff
Pros (+) The staff
Pros (+) Amazing the staff that Clean the rooms
Cons (-) Restaurante staff very bad
Pros (+) Todo
Pros (+) I loved the pool
Cons (-) I didnt like the poor customer service at front desk, rude & unprofessional.
Pros (+) Clean and comfortable
Cons (-) They charge per guest. I was traveling with my two kids and they charged me extra for each.
Location
Maximo Gomez-Esq 27 De Febrero, Santo Domingo 10203
What's nearby
- Teatro Nacional0.5 km
- Estadio Olimpico Felix Sanchez0.9 km
- Malecon Center1.9 km
- Estadio Quisqueya2.1 km
- La Puerta del Conde2.2 km
- Monasterio de San Francisco2.7 km
- Convento de los Dominicos2.9 km
- Catedral Primada de América3 km
- Chu Chu Colonial3 km
- Museo de las Casas Reales3 km
- Panteón de la Patria3 km
- Alcazar de Colon3.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Barceló Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Barceló Santo Domingo
Nearby hotels and places to stay
Closest
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See most recommended stays in Santo DomingoGood to know
Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
7,8 | 2,2 km | Santo Domingo Dr. Joaquin Balaguer | 13,3 km |
Everything you need to know for your stay in Santo Domingo
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