L'Union hotels

Pros: kindness and facilities access airport staff so cool and professional good bed and shower calm

Pros: Close to Airport Free Parking

Cons: Far from Downtown

Pros: Lovely hotel. Comfortable bed great shower friendly staff and excellent value

Pros: The free breakfast

Cons: None

Pros: We enjoyed everything about this hotel. Convenient, crisp and clean lobby, wonderfully friendly and helpful staff, clean, efficient, attractive room, excellent complimentary breakfast with prompt shuttle service to and from the airport. We highly recommend it to any traveler.

Pros: Ambience of hotel is calm, clean, breakfast is superb. Location is excellent.

Cons: Disappointed by the fact that we had to pay extra for parking where previously we did not. Felt it was a little too much especially when we are repeat customers.

Pros: Central Location. Staff very kind and helpful. Natural orange juice made at the moment (machine) on the breakfast. Quiet (we heard no noise during our stay in the room).

Cons: Could have raw fruit at breakfast (it had the oranges for juice and fruit salad (already made)). Internet went down at some point of our stay and never return. The staff of the hotel said that only in the following week it would return.

Pros: Great location in the heart of Toulouse and very quiet rooms Very helpful and friendly staff Great breakfast

Cons: very small room Some issues with the TV connection toilet brush was not clean from previous guests use...

Pros: Excellent central location. Good continental breakfast. Very friendly and helpful staff

Cons: No WiFi for the duration of our stay which was disappointing

Pros: Everything was up to our expectations: the location, the hotel, the staff, the breakfast, the room (even though it was a bit small the bathroom was huge). Definitely recommend it and definitely going back!

Pros: Excellent staff. Good breakfast. The room is a bit smaller than expected, but just fine. Location - unbeatable.

Pros: The staff were very helpful. There was no safe in the room but the guy on the front desk took our passports and other key documents and put them in the hotel safe. We were most grateful. The staff also answered other queries even though our French isn't very good. The location is superb and the breakfast and bar area was very attractive. A great hotel in a great place.

Cons: Our only minor quibble was the temperature in the bedroom. It did seem warm at night. I appreciate we didn't complain so I only mention in passing. We did intend to highlight the lack of a shower mat. It could feel a bit slippy.

Pros: The location is the best - close to the market, theatre, restaurants, shops, everything. The staff were very courteous and helpful. The bar was cosy and elegant. The breakfast was lovely.

Pros: Awesome location! Walking distance from the railway station and from the street with pretty good food. The receptionist was really friendly and recommended us great dining options. Card access was required to enter the lobby (level 0) which made us feel safe. The reception table is located on level 1. Nice lounge with free hot drinks, a TV, and a foosball table. It's a small thing but very appreciated! The focus on recycling was evident

Cons: Nothing that would stop me from staying here again. The toilet was really tiny and perhaps I'm just not used to it but it was a separate room from the shower. The lift always stops at level 1 even if no one presses it

Pros: Great location close to restaurants, cafes , bars and shops. Close to train station and metro for easy access. Very friendly and helpful staff at reception who were excellent.

Cons: Room was small and a smell from drains.

Pros: The staff was very friendly and helpful. They have a coffee machine in there dining room and you can drink coffee tea hot chocolate etc anytime during your stay. A complementary chocolate gift was an absolute bonus! The location is v close to the station - only a few minutes walk.

Pros: Fatima went way babove gercduty and was excellent in coping with our difficulties. All ofctge sraff were excellent.

Cons: The accommodation is getting old and deterioration structurally, but sound otherwise. A bit concerning was the balcony not actually attached at the sides, just the base.

Pros: Location, room space, cost.

Cons: There is car parking available but too expensive!

Pros: Such a lovely team members, location, and spacious comfortable facilities. Our apartment was a dream. Breakfast was good enough. And the team were all friendly especially Maïlys, from the reception team. She checked us in pretty late and check us out super early. On both occasions she was great, smiley, proactive, super energetic and attentive. The reception did also organise our airport transfer (a bit pricey but still appreciate it for a 5am flight).

Cons: Our sleep was disturbed by noise of the wind through the bedroom terrace door. The living room was ok. But I would recommend the management to check the door in the bedroom as the whistling noise was almost unbearable. We were there over a stormy weekend and it did affect our sleeps. Didn't wanna make a fuss but it's good to mention it here.

Pros: It was ok

Cons: Shower was dreadful

Pros: Great central location. Quiet and very clean rooms.

Pros: its Location was very good, its, staff were very helpful

Cons: Dark coloured corridors

Cons: Everything was great. Perhpas it would have been nice to be able to have kettle to make tea as only coffee machine was avaliable

Pros: Lovely hotel & location

Pros: Very centrally located, sound proof rooms and beautiful view over the Capitole square. All staff was helpful and friendly. The breakfast buffet was abundant and well served. We’ll visit it again!

Pros: Staff was very helpful. The hotel is beautifully decorated and really clean.

Cons: Nothing wrong with it.

Pros: Great location, good isolation (I am very sensitive sleeper), very helpful reception. We will be back.

Cons: Unfortunately No spa !

Pros: The staff was great and the restaurant was also very good

Cons: The room was very basic and simple - not a 5 stars standard. The view from the room was ugly and the window was very small

Pros: The two people that greeted us Clemence and Lucas were fantastic and super engaging, the best service and friendliness we have had in France! Location excellent, food fantastic and rooms lovely!

Cons: Nothing

Pros: Competently-run hotel. Comfy bed. Friendly staff.

Cons: Decor was a bit dreary.

Pros: Location is incredible, right at the heart of Toulouse, between Capitole, Victor Hugo, Alsace Lorraine and Wilson square. Perfect place to stay. Staff was extremely helpful, friendly and welcoming. Rooms are comfortable, quiet and lovely. Perfect boutique hotel and value for money in Toulouse!

Cons: Loved everything

Pros: The staff was very friendly and they received us a couple of hours before the check-in time.

Cons: The breakfast could be better basically, we were looking for something small and cooked, not only bread, jelly, milk and fruit but considering the reasonable price and the difficulties to finding something outside (because the language is a big barrier, was enough).

Pros: Great

Pros: Great location, friendly staff! We had a great stay!

Pros: Location is good

Cons: We didn’t like our room at all. We chose this hotel basing on availability of twin beds, but when arrived we found out that there were no any at this moment. We had to split the beds and put the sheets ourselves as stuff at reception told us that nobody could assist us. The room was very small and supposed for disable people. At the same time our friend who stayed alone had the room for three people (of same category that was booked by us). We checked in together and I don’t understand why it was not proposed to us and we had to split beds ourselves. Bad experience, if we ever come again to this wonderful city - we will choose another hotel for sure.

Pros: Staff friendliness and service along with a wonderful breakfast.

Cons: All was highly satisfactory.

Pros: The hotel was quite at the center and staff was so helpful and kind.

Cons: Nothing at all...

Pros: Location was excellent, variety of food at breakfast but a few things not replaced quick enough leaving you waiting half an hour before refilling orange juice for example.

Pros: Friendly helpful staff, delicious breakfast and a great location! Perfect for a weekend in Toulouse

Cons: We wish it had an indoor pool!

Pros: Very helpful staff, great location, comfortable bed, clean and quiet room

Cons: All was great, staff very helpful, great location and quiet rooms

Pros: The location was excellent, only a short work (15mins max) to most attractions Staff very friendly and helpful Practical room, great lighting and properly placed plugs for charging gadjets something often overlooked in rooms. Proper hair drier in our room which was so much better Tea and coffee in the room

Cons: Bathroom was a bit compact but nothing really negative Only comment would be excessive plastic use in the room, glasses would be better and cups.

Pros: Good sized room with a very comfortable bed. Our room looked out onto the outdoor eating area. Nice to be able to open the window. Friendly and helpful staff. Good sized bathroom with fluffy towels. Well located hotel with lots of shopping and nearby restaurants. Short walk to Victor Hugo Market which is a must see for any visit to Toulouse. We ate lunch at one of the restaurants upstairs in the market which was fantastic.

Cons: Our check in day was Saturday and we were arriving by car. We had made enquiries about parking at the hotel when we booked. The hotel did NOT contact us to advise there were yellow jacket demonstrations happening that day and the hotel would not be accessible by car after 1pm. As check in is available from 2pm, this would have been a good idea! We could have arrived earlier, parked at the hotel and checked into our room later. A little bit of forward thinking by the hotel management to inform us of this situation beforehand would have been very helpful. Apparently, demonstrations by yellow jackets on a Saturday is a regular occurrence. Police blocked all the roads to central Toulouse. At the time we did not know why. It became very frustrating after driving around for some considerable time in an unfamiliar town trying to gain access to our hotel and our GPS sending us around in circles. We eventually phoned the hotel to be told it was a yellow jacket demonstration. We spoke to a couple of policemen who did not know when the roads would be reopened. Imagine our dismay, when we eventually parked our hire car in a parking garage outside the blocked off area, wheeled our luggage almost one kilometre to the hotel, to find a notice in the lift about the yellow jacket demonstrations that day! This notice was advising guests checking out that taxis and other vehicles would not be able to access the hotel after 1pm. Why not contact people checking in that day to let them know the same thing??? Even though the staff were very apologetic, it didn't help much. The following day, we walked to the car parking garage to collect our car and take it to the hotel. That was not a problem, but accessing the car park was very challenging. Fortunately, we had been told about this and were prepared. It is very narrow and very low via a steep ramp. The stated 1.75m height limit is very real. Definitely not for the faint hearted!!

Pros: Friendly receptionist, clean room, lovely breakfast

Pros: We loved all aspects of this hotel except for the meals (in terms of value). Staff were wonderful; room was clean and spacious; pool and other facilities were also very clean. There was a regular shuttle service to the airport which is why we stayed.

Cons: The only issue we had was the cost of the food. A very basic sandwich as a pub menu was hugely expensive! In saying this, the breakfast (which was included) and evening menus were excellent and very tasty....prices on menu though again very high!

Pros: The bed.

Cons: Slightly dirty room not so clean

Pros: Nice breakfast. Friendly staff.

Pros: Very modern , clean and nice. Nice pool ; breakfast is also wonderful. Everybody is very polite and helpful

Cons: Poorly soundproofed

Cons: Water was cold in the bathroom on the first morning

Cons: The mask - chair and the yellow mirrors in the rooms, the yellow stripes in the hall. And scrambled eggs too wet.

Pros: Cleanles and room size. Location

Cons: Breakfast and staff in the restaurant

Pros: Staff are friendly and it’s clean

Cons: Air conditioning did not function adequately. Request for action but not fixed.

Pros: Staff at checkout was very helpful.

Pros: nice Ambiance and Atmosphere, very comfortable room (I was upgraded for free)

Pros: Very clean, very comfortable rooms, very quiet. This is clearly a business-level focused hotel. Front desk staff very professional and responsive. Using the hotel shuttle is very easy. The noon check-out time is wonderful!

Cons: Future guests should know that while the hotel is close by the airport, it isn't easily walk-able due to the layout of the roads and other properties nearby. Don't walk, use the hotel shuttle. As noted by others, the hotel is not well-suited for non-business travellers. The hotel (as far as we could tell) has no provision for soft drinks or snacks other than going to its bar or using the mini-bar, both of which are expensive. Guests should know that there are no shops or cafes nearby, short of going to the airport, which fortunately has many options.

Pros: The best thing was the restaurant located in the interior courtyard of grape vines. Sublime.

Cons: Nothing.

Pros: Clean and comfortable

Cons: Nothing

Pros: Sauna and small jacuzzi was nice! Breakfast was ok.

Cons: The dinner menu is limited.

Pros: The property is close to the airport. There is a shuttle bus but the airport is close enough to walk. The bed and bathroom were very comfortable. I slept very well the night before embarking on an 18 hour journey. It was a perfect way to relax before the flight. The restaurant was good. The grounds are lovely with outdoor areas to wander and sit in comfortable outdoor sofas. The hotel staff were very accommodating towards my small dog.

Cons: Nothing.

Pros: very good hotel. clean and comfortable beds. nice staff and very good breakfast.

Pros: Spotless crisp clean spacious suit - we loved it!

Pros: The right location for this trip, 24 hour gym, super friendly staff

Cons: Nothing

Pros: All was great

Cons: Nine

Pros: Excellent hotel. UP to Marriott standard. Breakfast has all the usual choices. Scrambled eggs tasted a bit odd- maybe because few customers.Otherwise fine. Parking excellent. Quiet dark room

Cons: Nothing

Pros: Excellent staff, good restaurant and breakfast. Marriott courtyard offers a standard and consistent service through the world, but this one had really amazing staff. Room is spacious and the bed is very comfortable.

Cons: A bit isolated. Price is a bit expensive. Wifi was free during the stay due to some technical problems, but normally it is not. I think it is all hotels from mariott courtyard chain that charges for wifi. But, wow, at 5 to 15 euros a day(considering how internet prices are cheap in france)...even a 1 star hotel doesn't charge for wifi. (Hopefully the a/c doesn't become payable by hour in the future). One last thing, the apparel (showing the time) at the bottom of the tv is too bright. When turning off the light at night, i had to put some face towels to block its light.

Pros: Clean environment with good customer service...

Cons: The swimming pool was unfortunately closed for public usage. We weren’t unfortunately told it would be closed before booking...!!!

Pros: Shuttle from the airport was very convenient. Nice to have a pool. Food was excellent in the restaurant

Pros: The staff was very nice, rooms very clean & well laid out. Shuttle service worked well.

Cons: I couldn't get the heat to turn off so the room was much warmer than I prefer for sleeping. I didn't request assistance that night - my fault.

Pros: Efficient service, good breakfast, clean warm rooms, easy to find and convenient for early airport pick up.

Cons: No food for evening meal but directions for a good place 100 mtrs away.

Pros: The staff were friendly and helpful. Beds were comfortable and the room was clean.

Pros: The staff was very polite and kind, all my requestes were satisfied and they speak a very good english. Breakfast offer both salty and sweet things. It's perfect if you need to stay close to the airport like I did. they also have a wonderful dog so lovely!

Cons: Nothing, everything was perfect

Pros: location good for airport and long stay parking. restaurants are within walking distance but you need to know where they are.

Pros: Good service on reception

Cons: The living room was not ideal for sleeping as the bed was next to a cooker, sink and fridge which were all exposed

Pros: Family room, swimming pool, location

Cons: Should let for the room cleaning.

Cons: No separation between upstairs and downstairs so any noise from either area would effect the other Also a little too much air freshener for those sensitive to perfumes

Pros: The staff and ease of access is amazing for this hotel. I could not recommend a more hospital place for any length of stay, for price and service this is by far one of the best places I have stayed. Would highly recommend and always a pleasure coming back here.

Pros: Location near to airport and free parking. Short drive from Basso Combo Metro Line into centre Toulouse. Staff very friendly and room rate was very good.

Cons: Nothing was exactly as advertised.

Pros: Excellent, comfortable accommodation. Apartment with kitchenette. Well equipped with air conditioning. Fabulous pool & facilities. In particular I have to recommend the receptionist who did so much to help us when we found our vehicle had a flat tyre. The staff did everything they could for us. I highly recommend this hotel.

Cons: No problem with this hotel at all.

Pros: Stayed here for second time. Perfect for our needs. Exceptionally clean, comfortable rooms. Added bonus being kitchenette & outside terrace. We wouldn’t stay anywhere else when in Tolouse. I must also mention the staff who are so friendly & helpful. They make the stay extra special.

Cons: Nothing to say.

Pros: good location and breakfast . very pleasant staff.. comfortable bed nice room r211 in walking distance of lots of shops and cafes etc . stayed before .. and will again

Cons: no breakfast teabags in room hate paper cups . toiletries seem to have diminished from our last stay. although it was winter the a/c is off and it was a warm room

Pros: Great location and comfortable rooms

Pros: Located just near city center, at quiet street. Great option - if you cancel room cleaning you get 5e coupon in hotel bar!

Cons: No gym, windows was permanently closed - so no fresh air at all.

Pros: Good hairdryer and comfortable bed

Cons: Paper cups for hot drinks

Pros: Location was easy access to shoppes, cafes, and more. Breakfast was lovely, offering something for everyone. Parking was conveniently nearby. Rooms were spacious and clean. Staff was friendly and helpful.

Pros: In the center of everything. Staff were friendly and accommodating.

Pros: The staff were very friendly and professional. They also have a very good sense of humor

Pros: Good location. Helpful personnel. The stay was too short (less than 12 hours) to evaluate all the services.

Pros: Loved my stay at this hotel

Pros: Average price and facilities

Cons: Very tight parking for large cars.

Pros: Overall this is a good hotel for a few nights. However we must be honest and say it’s not a 4 star hotel, we think 3 stars would be fair. The rooms are small but clean with one window, and staff were great.

Cons: The smell in the bathroom was a little off putting, but this is fair considering no windows. The rooms are really small, we didn’t have much room for 2 suitcases.

Pros: Comfortable, good location for walking everywhere. The breakfast is AMAZING!

Pros: Rooms were sound proofed and of high quality. Staff were exceptional. Location superb

Cons: nothing

Pros: Old school elegance.

Cons: They were cheap for the price point offered, i.e, if slippers and robe are provided they must be requested at a charge of 10€. Same with towels and water — 1 st only for one person. No coffee or even kettle provided.

Pros: Location and the baggage folks and housekeepers were extremely helpful.

Cons: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Pros: all my interactions with the staff was truly delightful everyone was helpful and accommodating.

Cons: the spa was not appropriate for a hotel of such caliber . it clearly need some investment. I also think the hotel need to make a little investment in the entrance to the hotel the need to pull heavy luggage up two steps is very inconvenient.

Pros: Location..

Cons: Nothing really.

Pros: Great! The staff set out a great buffet for our group.

Cons: Parking is challenging in Toulouse.

Pros: Fabulous location between two one-star Michelin restaurants, near the river, convent etc.

Pros: Great location right next to the beautiful bridge and river, lively bars, restaurants and local student hangouts. Large room that was almost like an apartment. I personally appreciate the colors in the room like red and darker tones. I travel a lot and get tired of stark white rooms with IKEA decor and no personality. This was more like a place you could long-term stay. Parking was easy.

Cons: Breakfast was expensive so we opted to go across the street to a cheap bakery.

Pros: The man on reception the night we arrived and the Portuguese lady.

Cons: The hotel is so dark and dingy. There is no bar area but they do sell you wine by the bottle. We ordered a red and it was freezing like it came out of the freezer. The bath has a hand held shower in it which was luke warm at the best and the telephone in our room woke us up at 5 and 6am. When I spoke to the receptionist in the morning she was very rude.

Pros: The location was great. Very close to the city center and close to the river. The room was spacious, clean, and had very nice style.

Cons: The shower was handheld and connected to the bathtub faucet. Its hose was not long enough to use standing up. There also was no shower curtain. I stayed in another hotel in Toulouse with a similar arrangement, so maybe it is just local custom not to shower standing.

Pros: Excellent location and great service. Strongly recommended!

Pros: The location is great, near centre commercial. The staffs are friendly, the room was clean. The parking space was spacious.

Cons: The room a bit small for 3 person

Pros: Next to the highway and parking available. Good services in the room

Cons: Distant form the city centre if you don't have a car

Pros: Clean, lovely stuff, very convenient location to approach airport.

Pros: Very good quality-price ratio. Personnel not trained to high-end hospitality but very kind (I prefer this, kindliness more sincere). Evening buffet was good. Breakfast also.

Cons: Only Heineken draft beer. A few higher-end beers would have been great. Wiki information (room number, name) to reinter every time the laptop or smartphone moved to sleep mode. This was quite annoying.

Pros: Very comfortable hotel and lovely stuff. These people really care!

Pros: The location is a bit of a problem. There is no shuttle service to the airport and public transport didn't work on May Day public holiday. I had to pay for two taxi rides that it would have been cheaper to stay in the city centre.

Cons: It was clean, comfortable and functional. There is a big shopping centre close by and the staff were very nice.

Pros: The location is directly across from the train/bus station, so it is VERY convenient for travelers. The breakfast was substantial and offered a wide variety of foods and beverages. My room was very clean and comfortable. I did not hear any noise from adjoining rooms (I don't know if they were occupied). Staff was friendly and multi-lingual.

Cons: The bed was very comfortable; however, the only option for covering was the very heavy duvet. It is too heavy and warm. It would be nice to have a lighter weight blanket available.

Cons: Not even a vending machine to get a soda. No services at all. No parking. Bad Neighborhood

Pros: Very quiet and very convenient for getting to and from the train station.

Pros: Really close to station.. loaned me an adapter and phone charger..

Cons: Fairly basic room..no frills.

Pros: Location was very close to the train and bus station. Room was clean and staff were friendly and helpful.

Cons: Nothing. Couldn’t find fault in this hotel.

Pros: Staff, no noise, restaurant, location near the station, parking

Cons: Small room and big price

Pros: Good hotel just off the auto route, very busy in rush hour. good breakfast but very busy, Small restaurant with reasonably priced food

Cons: The car park spaces are very small, you need to be booked in early to get a reasonable spot.

Pros: CORRECT

Pros: The hotel was cituated about 10K from the city. On-site free parking was a relief. Shoping centre is nearby. A short distance from the metro stop "La Vache".

Cons: Nothing.

Pros: Staff was excellent Room was comfortable & nice secured parking

Cons: Nothing

Pros: Staff were exceedingly helpful considering English wasn't their language. Room was large, comfortable & the bathroom modern & well equipped. Breakfast was bountiful!

Cons: For this price range - & including breakfast - this was a great stay.

Cons: I booked a room without breakfast, as per employer's rules. Never showed for breakfast, however the hotel released an invoice for bed&breakfast that created difficulties in my expense report with employer.

Pros: Hotel is conveniently located close to a Metro Station and the Airport Shuttle Bus Stop. Hotel is Modern and rooms are very clean and have good facilities. Shower is great. Front Reception staff were always happy to assist and greeted you as you entered and left.

Pros: The suite we stayed in was absolutely beautiful - spacious, well-cleaned, and with a balcony to enjoy the sunrise/set. The hotel staff are courteous and helpful. The breakfast is extremely satisfying! Definitely worth the extra money when compared to other hotel breakfasts in France. In terms of location, this hotel is in a quiet area that is about a 20-minute walk to the Place du Capitole.

Cons: The art along the corridors of the suite floor make the place look like a youth hostel. Seems a little incongruous given the more elegant feel of the rooms.

Pros: It is in good shape and easy access to the city center

Cons: Tight parking but a minor thing