The Derwentwater Hotel

Portinscale, Keswick, CA12 5RE, United Kingdom
+44 176 877 2538

Cheapest
rate per night

7,5

Good
based on 3 356 reviews
The Derwentwater Hotel - Keswick, England, United Kingdom
Check-in
-
Check-out
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Provider Nightly total
Expedia R2 423
Expedia

Good to know

Distance to city centre 1,7 km
Location rating 9,4

Rooms

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Reviews

Pros

Cons

Traveller rating

499
473
217
47
2

Time of year

Traveller type

Show reviews that mention

+
apartment was great in 154 reviews
bath panel in 26 reviews
beautiful grounds in 88 reviews
bed was comfortable in 187 reviews
bit tired in 33 reviews
breakfast was good in 26 reviews
derwent water in 17 reviews
dining room in 65 reviews
distance to keswick in 8 reviews
great location in 564 reviews
hot water in 102 reviews
hotel is very tired in 254 reviews
lake view in 65 reviews
needs refurbishment in 38 reviews
parking space in 28 reviews
room was clean in 379 reviews
self catering in 24 reviews
staff friendly in 413 reviews
tired decor in 57 reviews
value for money in 96 reviews
walk into keswick in 161 reviews
  • Excellent
    Oct 2019
    10,0

    I loved the location. The food was very good. Reception staff always very helpful. I will be back.

  • Good
    Oct 2019
    6,7

    Good location for fell walking. Didn't need to use the car once. Ample space in the apartment for 2 people. Really good views of surrounding scenery. Kitchen and dining facility was great in the apartment.

    Cleanliness of the room could have been better. Decor in communal spaces was tired and worn. Bathroom was a little dated and water pressure was poor making showering a chore. We did not use the hotel complex facilities so unable to comment on the general hotel.

  • Good
    Oct 2019
    7,1

    How close it was to local public walkways, the apartment idea is hreatm

    We were charged extra (£30) upon arrival *NOT stated upon booking* for having a dog with us, even though this was not prior stated upon booking. We didn't have any water for over 2 hours on our first morning (Sunday) there due to another room having a boiler replacement. Again, noone told us about this, we were unable to brush our teeth or shower until early afternoon. We called the reception area around 10.15am to be told the water would be back on in due course, we waited until 12.30 and still nothing. We had to take our toothbrushes with us out and bought water to brush teeth away from the room. The lack of water meant I also couldn't give my dog water in the morning and had to wait until we were on the go. I queried the extra monies paid that was not stated on booking and the lack of water and all I got was that the water wasn't their fault and nothing they could do about it and the £30 was because of the dog. We were offered free breakfast to keep us happy, but when we went for the breakfast the next morning as we had the dog we had to sit in the bar area (not an issue to us, it was quiet and off carpet so understand the need for this)but this appeared an inconvenience to the member of staff waitressing, she didn't know we were having a breakfast and why, she had to go and authorise it and then was very sharp when I explained why we couldn't sit in the main dining hall. You would think for £300 there would be at least a courtesy call to all rooms explaining the issue with the water, and a note to state there will be an extra charge of £10 per night for the dog - even in an email confirmation OR on booking.com. The decor in the room was also messy, In particularly the bathroom, gaps in the tiles, etc.

  • Good
    Oct 2019
    7,5

    Comfy room, great location, and good price

  • Okay
    Oct 2019
    4,6

    The surroundings outside, that is all @

    The only good thing is the setting of the hotel. It is very shabby in all areas and in desperate need of up dating properly instead of covering up and patching up. For the money paid for 1 night we expected a much cleaner, better standard hotel. Staff at breakfast, one in particular. extremely rude and did not react well when we asked if a table could be cleaned so we could sit there. He told us it was for an ex concord pilot !!!! needless to say no pilot appeared. In desperate need of painting and re plastering as well as exposed electrical wires needing to be boxed in. Choice of cold buffet breakfast very poor. We complained to management but no offer of part refund. Do not recommend and would not stay again....very dissappointed to say the least !!

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About

Overview

With a stay at The Derwentwater Hotel in Keswick, you'll be on a lake, within a 10-minute drive of Derwent Water and Crosthwaite Church. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,5 Good

based on 3 356 reviews

9,4

Location

7,4

WiFi

3,8

Vibe

3,7

Cleanliness

Things to know

  • Pleasant hotel grounds

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
24-hour front desk
Safe
Free parking
Designated smoking area
Terrace/Patio
Lift
Hiking
Hairdryer
Storage available
Linens
Laundry facilities

Photos

The Derwentwater Hotel - Keswick - Building All photos (35)
The Derwentwater Hotel - Keswick - Balcony Balcony (2)
The Derwentwater Hotel - Keswick - Bar Bar (1)
The Derwentwater Hotel - Keswick - Bathroom Bathroom (4)
The Derwentwater Hotel - Keswick - Bedroom Bedroom (12)

Location

Most popular landmarks

  • Crosthwaite Church 0,9 km
  • Cumberland Pencil Museum 1,1 km
  • Keswick Musem and Art Gallery 1,5 km
  • Derwent Water 3,1 km
  • Castlerigg Stone Circle 3,9 km
  • Mirehouse 5,2 km

Getting around

Carlisle Lake District 43,5 km
Blackpool 92,6 km
Keswick 1,1 km
Cockermouth (Main Street) 15 km

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