Best Jackson hotels near Center For The Arts
With a stay at Rusty Parrot Lodge and Spa in Jackson, you'll be in a national park, a 4-minute walk from Jackson Hole Historical Society and Museum and 7 minutes by foot from Jackson Town Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Overall 9,4 Excellent
Based on 140 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Artwork, staff & restaurant
Excellent
8,8
Pros: Great staff. Excellent restaurant. Comfy bed. Nice bathroom. Better toiletries. Very romantic.
Excellent
9,2
Pros: fantastic room. Bed very comfortable.
Excellent
10,0
Pros: The accommodations were very comfortable. We especially liked the library where we could relax, have coffee, tea and cookies! The deck was very pleasant; all those extras made the hotel feel like home. Plus, all staff were perfect!
Excellent
10,0
Pros: The rooms were very cozy decorated with a beautiful western theme. The bed was super comfortable and the top deck was a wonderful place to relax by the hot tub and fire bowls. We loved our stay at the Rusty Parrot!
Details
Reviews
Overall 9,4 Excellent
Based on 140 reviews
Cleanliness
10,0
Breakfast
10,0
Comfort
10,0
Location
9,7
Vibe
9,6
Service
9,6
Room
9,4
Food
9,4
Value
9,1
Wellness
7,8
Service
9,5
Room
9,0
Room
9,2
Food
9,2
10,0 Excellent
Pros: Artwork, staff & restaurant
Cons: Nothing
8,8 Excellent
Pros: Great staff. Excellent restaurant. Comfy bed. Nice bathroom. Better toiletries. Very romantic.
Cons: Across from a park with lots of parties. No elevator. Hot tub was small and always full.
9,2 Excellent
Pros: fantastic room. Bed very comfortable.
Cons: Restaurant was a little disappointing
10,0 Excellent
Pros: The accommodations were very comfortable. We especially liked the library where we could relax, have coffee, tea and cookies! The deck was very pleasant; all those extras made the hotel feel like home. Plus, all staff were perfect!
Cons: We are elderly and the bathtub/ shower was a bit of a challenge, but the handrail and nonslip mat made it manageable.
10,0 Excellent
Pros: The rooms were very cozy decorated with a beautiful western theme. The bed was super comfortable and the top deck was a wonderful place to relax by the hot tub and fire bowls. We loved our stay at the Rusty Parrot!
Cons:
With a stay at Rusty Parrot Lodge and Spa in Jackson, you'll be in a national park, a 4-minute walk from Jackson Hole Historical Society and Museum and 7 minutes by foot from Jackson Town Square. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Top ranked, boutique hotel located one mile from downtown Jackson Hole. Large, elegant, Western-style rooms a short drive from Yellowstone and Grand Teton National Parks. In-house restaurant serving breakfast, dinner and drinks. Soak in our hot tub after a long day of exploring.
Overall 9,1 Excellent
Based on 911 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Haveing breakfast and dinner in the hotel.
Excellent
8,6
Pros: Comfortable beds, immaculate room
Excellent
10,0
Pros: Comfortable bed and lovely decor. Nice restaurant on property. Love the western look !
Excellent
8,5
Excellent
9,0
Pros: The room was beautiful, clean and large
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The property is very clean, neat, and the decor is beautiful. The room was large and had a bonus vanity/sink area so two people can shave, brush teeth, etc... at the same time.
Excellent
9,0
Excellent
10,0
Excellent
10,0
Pros: Beautiful, clean, spacious room, friendly staff
Excellent
8,3
Pros: The staff was very nice and I saw where they were exceptionally patient with guest about silly things. Example. One guest wanted the staff to set him up with a fly fishing guide As in call and make the appointment for him It was crazy!! Then one lady was just crazy with her whining. I certainly couldn’t do their jobs without being sarcastic. Kudos for the training. They deserve higher pay!!!!
Details
Reviews
Overall 9,1 Excellent
Based on 911 reviews
Cleanliness
9,8
Vibe
9,6
Amenities
9,5
Comfort
9,4
Room
9,4
Location
9,2
Service
8,6
WiFi
7,9
Breakfast
7,6
Value
6,0
Wellness
3,5
Cleanliness
9,8
Amenities
9,4
Room
9,4
Comfort
9,3
Vibe
9,3
Location
9,1
Service
9,0
Breakfast
7,4
Value
6,3
Amenities
9,6
Vibe
9,5
Room
9,4
Location
9,4
Comfort
9,3
Service
8,5
Breakfast
7,7
Value
5,6
10,0 Excellent
Pros: Haveing breakfast and dinner in the hotel.
Cons:
8,6 Excellent
Pros: Comfortable beds, immaculate room
Cons: Pricey breakfast $10.00 oatmeal really!!
10,0 Excellent
Pros: Comfortable bed and lovely decor. Nice restaurant on property. Love the western look !
Cons: Pillows were not comfortable!
8,5 Excellent
Pros:
Cons: The room was facing the road even though we asked one with a view.
9,0 Excellent
Pros: The room was beautiful, clean and large
Cons: Bed could have been a little better, just felt a little wore out.
10,0 Excellent
Pros: Everything
Cons: There was not anything that we did not like about are stay
10,0 Excellent
Pros: The property is very clean, neat, and the decor is beautiful. The room was large and had a bonus vanity/sink area so two people can shave, brush teeth, etc... at the same time.
Cons: The only negative about the property is the parking, or lack there of. There were not enough parking spots for all of the guests, so late arrivers have you park on property next door.
9,0 Excellent
Pros:
Cons: No.
10,0 Excellent
Pros:
Cons: Convenient location and very friendly staffs.
10,0 Excellent
Pros: Beautiful, clean, spacious room, friendly staff
Cons: No
8,3 Excellent
Pros: The staff was very nice and I saw where they were exceptionally patient with guest about silly things. Example. One guest wanted the staff to set him up with a fly fishing guide As in call and make the appointment for him It was crazy!! Then one lady was just crazy with her whining. I certainly couldn’t do their jobs without being sarcastic. Kudos for the training. They deserve higher pay!!!!
Cons: The food was a little dramatic at the restaurant and over priced. Not many options for food. The washer and dryer were messed up and closing the laundry room at 9 isn’t very traveler friendly. The staff is over worked and two people stood be at the desk at all times not only for safety issues but for the high demand of guest.
Top ranked, boutique hotel located one mile from downtown Jackson Hole. Large, elegant, Western-style rooms a short drive from Yellowstone and Grand Teton National Parks. In-house restaurant serving breakfast, dinner and drinks. Soak in our hot tub after a long day of exploring.
With a stay at Parkway Inn, you'll be centrally located in Jackson, just a 3-minute walk from Jackson Hole Historical Society and Museum and 6 minutes by foot from Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Overall 9,1 Excellent
Based on 910 reviews
All reviews
- All reviews
Excellent
8,0
Pros: NA
Excellent
10,0
Pros: Everything
Excellent
9,6
Pros: the bed and breakfast were great.
Good
6,3
Excellent
10,0
Pros: Amazing and knowledgeable staff! We got a chance to meet the owner, whom gave us wonderful advice on local restaurants and finding wildlife, specifically a grizzly and her two cubs affectionately known as 399. Rooms were spotless, large and nicely decorated. The property is 50 yards from the center of town, 10 from the airport and 5 min from the Elk Refuge. We truly enjoyed our stay and highly recommend staying!
Excellent
9,6
Pros: Excellent location!
Excellent
10,0
Pros: Location facilities & staff
Excellent
9,0
Pros: Lots of character, nice breakfast room and food, coffee was great, no extra charge for WiFi or parking. Was provided a can of bear spray for my day in Grand Tetons!
Excellent
9,7
Pros: The grounds were magnificent well manicured, the decor was very nice. Everything looked to be in excellent condition.
Okay
5,0
Pros: I enjoyed how close it was to town and how well it was decorated and nicely remodeled.
Excellent
10,0
Pros: The large soaker tubs and hospitality were both awesome.
Excellent
10,0
Pros: Greeted by the owner. A very lovely woman with a great story and a wealth of information.
Excellent
8,0
Pros: Close to all other activities, Breakfast was included and great!The greeting at the desk was warm and genuine! Our room was spotless.
Good
7,0
Pros: Very friendly person at the front desk to check us in. Clean, inviting rooms beautifuly decorated, give the feeling of going back in time. Excellent location...lots of things within walking distance...off the main road and very quite at night. Highly recommend staying here.
Good
7,0
Pros: It was close to shopping and restaurants. It had a cozy family feeling. It was very clean although older.
Good
7,7
Pros: Very good value for the money. Service was beyond expectation. In casual conversation when checking in, owner realized I was interested in a float trip on the Snake River. In less than an hour they had booked it for us. No problem whatsoever! Not sure about the price, but from my best recollection it was within $10 of what I paid for the same float in 1987! An even better deal when you consider it was all handled for me.
Details
Reviews
Overall 9,1 Excellent
Based on 910 reviews
Cleanliness
9,4
Comfort
9,2
Location
9,4
Services
9,0
Staff
9,2
Value for money
8,5
8,0 Excellent
Pros: NA
Cons: Nothing
10,0 Excellent
Pros: Everything
Cons:
9,6 Excellent
Pros: the bed and breakfast were great.
Cons: The toilet is small to match the room size
6,3 Good
Pros:
Cons: It's not our style. Tourist trap.
10,0 Excellent
Pros: Amazing and knowledgeable staff! We got a chance to meet the owner, whom gave us wonderful advice on local restaurants and finding wildlife, specifically a grizzly and her two cubs affectionately known as 399. Rooms were spotless, large and nicely decorated. The property is 50 yards from the center of town, 10 from the airport and 5 min from the Elk Refuge. We truly enjoyed our stay and highly recommend staying!
Cons: Wish the spa was open later
9,6 Excellent
Pros: Excellent location!
Cons: The bathroom was so small you could barely turn around without opening the door! The TV went out of commission on Monday night when we wanted to watch baseball NLCS.
10,0 Excellent
Pros: Location facilities & staff
Cons:
9,0 Excellent
Pros: Lots of character, nice breakfast room and food, coffee was great, no extra charge for WiFi or parking. Was provided a can of bear spray for my day in Grand Tetons!
Cons: My personal preference is thermostat control of room heat, and the room had a manual off-low-med-hi style of unit, so it was challenging to get optimal room temp.
9,7 Excellent
Pros: The grounds were magnificent well manicured, the decor was very nice. Everything looked to be in excellent condition.
Cons: A little bit pricey
5,0 Okay
Pros: I enjoyed how close it was to town and how well it was decorated and nicely remodeled.
Cons: The hotel is very old but remodeled very well. However, since it is old, the floors squeak very very loudly and if you stay in a room on the first floor you will hear everyone walking around above you. Pretty difficult if not impossible to sleep.
10,0 Excellent
Pros: The large soaker tubs and hospitality were both awesome.
Cons: Nope
10,0 Excellent
Pros: Greeted by the owner. A very lovely woman with a great story and a wealth of information.
Cons: No
8,0 Excellent
Pros: Close to all other activities, Breakfast was included and great!The greeting at the desk was warm and genuine! Our room was spotless.
Cons:
7,0 Good
Pros: Very friendly person at the front desk to check us in. Clean, inviting rooms beautifuly decorated, give the feeling of going back in time. Excellent location...lots of things within walking distance...off the main road and very quite at night. Highly recommend staying here.
Cons:
7,0 Good
Pros: It was close to shopping and restaurants. It had a cozy family feeling. It was very clean although older.
Cons:
7,7 Good
Pros: Very good value for the money. Service was beyond expectation. In casual conversation when checking in, owner realized I was interested in a float trip on the Snake River. In less than an hour they had booked it for us. No problem whatsoever! Not sure about the price, but from my best recollection it was within $10 of what I paid for the same float in 1987! An even better deal when you consider it was all handled for me.
Cons: Its really not necessary because of the climate, but a hairdryer in the room would be nice for the longer haired, especially when traveling light.
With a stay at Parkway Inn, you'll be centrally located in Jackson, just a 3-minute walk from Jackson Hole Historical Society and Museum and 6 minutes by foot from Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A stay at Wort Hotel places you in the heart of Jackson, steps from Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jackson? This hotel has facilities measuring 2800 square feet (260 square meters), including conference space. Free self parking is available onsite.
Overall 9,0 Excellent
Based on 617 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: The location is excellent- in the center of town. Parking is easy in the hotel lot. The restaurant is fabulous, and the bar with live music is fun. It is like being at a resort. We were pampered with chocolate on the turned down bed, robes and slippers in the room and luxurious soap, shampoo and lotion. We are so fortunate to have had the opportunity to stay at The Wort!
Excellent
9,2
Pros: Location, comfort, breakfast
Excellent
9,6
Pros: Location was perfect to walk to sites and other restaurants although we loved having dinner outside at The Wort and their pricing was as good if not better than other local restaurants.
Excellent
8,0
Pros: The staff were great. They didn't have the king bed we had reserved the night we got there, but were able to switch us to one the next day--needless to say the first night of our stay was rough and we couldn't sleep well because they gave away the bed we ordered, but the staff were very helpful.
Excellent
8,0
Excellent
9,0
Pros: Loved the photos on the wall. Furnished nicely.
Excellent
10,0
Pros: Everything!!! Charming. Restaurants are fantastic. Great staff.
Good
7,0
Pros: Location is very good and the hotel has charm. Keurig coffee makers in the room are a real plus.
Excellent
9,6
Pros: Great location and fascinating history. Fantastic bar and grill.
Details
Reviews
Overall 9,0 Excellent
Based on 617 reviews
Breakfast
10,0
Vibe
9,7
Location
9,7
Amenities
9,6
Bar
9,2
Food
8,4
Service
8,4
Room
8,1
Location
9,8
10,0 Excellent
Pros: The location is excellent- in the center of town. Parking is easy in the hotel lot. The restaurant is fabulous, and the bar with live music is fun. It is like being at a resort. We were pampered with chocolate on the turned down bed, robes and slippers in the room and luxurious soap, shampoo and lotion. We are so fortunate to have had the opportunity to stay at The Wort!
Cons:
9,2 Excellent
Pros: Location, comfort, breakfast
Cons: Nothing to complaint
9,6 Excellent
Pros: Location was perfect to walk to sites and other restaurants although we loved having dinner outside at The Wort and their pricing was as good if not better than other local restaurants.
Cons:
8,0 Excellent
Pros: The staff were great. They didn't have the king bed we had reserved the night we got there, but were able to switch us to one the next day--needless to say the first night of our stay was rough and we couldn't sleep well because they gave away the bed we ordered, but the staff were very helpful.
Cons: It was clean, for the most part, but we did have a rat in the walls and ceiling of our room that kept scurrying around at night and woke us up a few times.
8,0 Excellent
Pros:
Cons: We stayed in Jackson at another hotel earlier in the week before our reservation at the Wort. We happened to eat at the grill restaurant in the hotel and the service was awful. Our server took our appetizer before we were finished and tried to take a half full drink of mine away. We didn't receive our entrees until an hour after we were seated with a 35 minute wait between the appetizer being taken away and the entree appearing. When we asked if our food was coming the staff was unhelpful though our food appeared shortly thereafter. I have no problem with a kitchen running behind or an order being forgotten, but it is not okay to not acknowledge the issue. They took 20% off our bill but given that the food was mediocre at best, we left very dissatisfied. We plan to come back to Jackson Hole but will not be returning to eat at the hotel, nor would we reccomend it.
9,0 Excellent
Pros: Loved the photos on the wall. Furnished nicely.
Cons:
10,0 Excellent
Pros: Everything!!! Charming. Restaurants are fantastic. Great staff.
Cons:
7,0 Good
Pros: Location is very good and the hotel has charm. Keurig coffee makers in the room are a real plus.
Cons: The lighting in the room was not adequate. I was charged on my Amex card $100 per day for incidentals at check-in which I thought was highly unusual. We had no charges but several days later I have still not been refunded. Staff was only average.
9,6 Excellent
Pros: Great location and fascinating history. Fantastic bar and grill.
Cons: Location leads to high price
A stay at Wort Hotel places you in the heart of Jackson, steps from Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jackson? This hotel has facilities measuring 2800 square feet (260 square meters), including conference space. Free self parking is available onsite.
When you stay at The Lexington at Jackson Hole in Jackson, you'll be near ski lifts, within a 5-minute walk of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Jackson? This hotel has 870 square feet (81 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
Overall 8,8 Excellent
Based on 1 889 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: Great location close to shops and restaurants. Easy access to the park. Staff very helpful.
Excellent
8,8
Pros: I thought the breakfast was your least good point. It wasn't bad just a bit lacking.
Excellent
10,0
Pros: The staff was excellent from the housekeeping staff to the front desk staff. Friendly and helpful and you could tell they liked working at the Lexington. The hotel is so conveniently located within an easy walk of the central square and several restaurants and shopping.
Excellent
10,0
Pros: My room was so enormous it was hilarious.
Excellent
8,0
Pros: We liked the close distance to town and to the Grand Teton National Park. We enjoyed the free large breakfast buffet each morning. It had free parking and free internet.
Excellent
10,0
Pros: We interacted with 4 different office employees during our visit. In each case, we felt these staff members sincerely listened to our questions and provided great advise. From restaurant and sightseeing suggestions to room selection and breakfast, great!
Good
6,7
Pros: Good mattresses.
Okay
5,0
Pros: good location, roomy and clean
Excellent
9,0
Pros: furnishings, drapes, tiles, counter, deep sink w/ instant hot-cold, heated floor tiles option, comfortable king bed, mini fridge and micro, decent continental breakfast w/ some hot food choices, lg sturdy coat rack, good housekeeping, usb ports
Excellent
9,2
Pros: Breakfast was great. Everything you want in a breakfast.
Excellent
10,0
Pros: Bed was great
Excellent
9,0
Pros: The staff was great. The room was clean. We used the hot tub. Good overall
Details
Reviews
Overall 8,8 Excellent
Based on 1 889 reviews
Location
9,6
Service
9,3
Cleanliness
9,0
Food
8,8
Room
8,5
Vibe
8,4
Breakfast
8,3
WiFi
8,0
Comfort
7,9
Location
9,5
Service
9,2
Breakfast
8,7
Food
8,6
Room
8,3
Pool
4,1
Location
9,6
Cleanliness
9,2
Service
9,2
Food
8,7
Room
8,5
Breakfast
7,6
Comfort
7,6
Vibe
7,5
Amenities
6,4
Value
5,4
9,6 Excellent
Pros: Great location close to shops and restaurants. Easy access to the park. Staff very helpful.
Cons:
8,8 Excellent
Pros: I thought the breakfast was your least good point. It wasn't bad just a bit lacking.
Cons: Apart from your slightly below par breakfast, I thought it was a good place to stay
10,0 Excellent
Pros: The staff was excellent from the housekeeping staff to the front desk staff. Friendly and helpful and you could tell they liked working at the Lexington. The hotel is so conveniently located within an easy walk of the central square and several restaurants and shopping.
Cons: We liked everything about it.
10,0 Excellent
Pros: My room was so enormous it was hilarious.
Cons: Had to make my own parking space
8,0 Excellent
Pros: We liked the close distance to town and to the Grand Teton National Park. We enjoyed the free large breakfast buffet each morning. It had free parking and free internet.
Cons: The price to stay in Jackson Hole is very expensive. We wanted to be close to the Grand Tetons.
10,0 Excellent
Pros: We interacted with 4 different office employees during our visit. In each case, we felt these staff members sincerely listened to our questions and provided great advise. From restaurant and sightseeing suggestions to room selection and breakfast, great!
Cons: It's always great when I can't think of anything I didn't like about this hotel.
6,7 Good
Pros: Good mattresses.
Cons: Outrageous price. The only hotel that charged at time of booking 6 months in advance. Very poor lighting. Dated decor such as corrugated metal wall panel. No devision to sink area. No freezer compartment. Our most disappointing accommodation during our 2 week travels.
5,0 Okay
Pros: good location, roomy and clean
Cons: terrible noisy pipes in the middle of the night and very early morning
9,0 Excellent
Pros: furnishings, drapes, tiles, counter, deep sink w/ instant hot-cold, heated floor tiles option, comfortable king bed, mini fridge and micro, decent continental breakfast w/ some hot food choices, lg sturdy coat rack, good housekeeping, usb ports
Cons: Slow wifi (they do warn you), ceiling repaired before and not very nicely (a few saggy looking panels with hardware visible), door draft guard strip loose, cramped room, sound carries easily from other rooms and from outside, low shower water pressure
9,2 Excellent
Pros: Breakfast was great. Everything you want in a breakfast.
Cons: Room was a little dark.
10,0 Excellent
Pros: Bed was great
Cons: O
9,0 Excellent
Pros: The staff was great. The room was clean. We used the hot tub. Good overall
Cons: Price! I've never spent this much on a hotel room
When you stay at The Lexington at Jackson Hole in Jackson, you'll be near ski lifts, within a 5-minute walk of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Jackson? This hotel has 870 square feet (81 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
After a long day of exploration and adventure in the Jackson Hole, Wyoming area, visitors may relax and enjoy the outdoor heated pool, jacuzzi and sauna, or take a walk down the beautifully landscaped trails along Flat Creek where your children can fish while they enjoy nature's solitude. Later, spend the evening relaxing fireside in the rustic bar and lobby lounge, offering comfortable patio where guests can savor a fine wine from the spectacular display cellar and creative modern American cuisine. The this attractive establishment's ideal location within walking distance of Jackson's historic Town Square and a short scenic drive to both Grand Teton and Yellowstone National Parks offers the best of both worlds. Whether travelers like to lose themselves in nature's grandeur or find themselves in the middle of the downtown action they will be close to their luxurious home base. Patrons may enjoy the property's exclusive and tranquil location and experience its unique style.
Overall 8,8 Excellent
Based on 1 437 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,5
Pros: The location is great. Staff was nice and breakfast good.
Excellent
9,2
Pros: The family of moose outside the cabin!
Excellent
10,0
Pros: Quaint
Excellent
9,6
Pros: Each room was an individual log cabin, very quiet...the bonus was the light snow fall and closeness to town. We ate at the hotels restaurant for dinner and loved the coconut shrimp...breakfast had something for every taste.
Excellent
9,0
Excellent
10,0
Pros: We had a lovely comfortable cabin. The Rustic in is situated at the end of the town which was a good base for us to explore the Grand Teton National Park. It is a few minutes by car out of Jackson Hole Village, however, the hotel provides a shuttle service if required. Breakfast was good. The Restaurant at the Rustic Inn is very good, our meals were delicious. Staff were helpful.
Good
7,1
Pros: Complimentary breakfast,shuttle.awesome property
Okay
4,8
Pros: The bed was comfortable.
Excellent
9,0
Pros: location loation location Cabin was spacious and bed was veryy comfortable .breakfast was good ( loved the bacon but would also like a real oatmeal option) proximity to Jackson enter was great and the grounds were perfet .
Excellent
10,0
Excellent
10,0
Pros: Staff, cleanliness, breakfast, look, location, amenities.
Excellent
9,7
Pros: The cabins are beautiful. They are comfortable and relaxing. The view from the deck of each cabin is great - you are looking out at the creek and the hills. The food is very good and the service is excellent. The bed was so comfortable! We didn't it, but they have a free shuttle service that will take you not town and pick you up. This is really great since parking in town is very limited.
Details
Reviews
Overall 8,8 Excellent
Based on 1 437 reviews
Location
9,0
Breakfast
8,3
Amenities
7,8
Service
7,7
Room
7,5
Wellness
6,5
Value
5,7
WiFi
4,4
Location
9,1
Breakfast
8,0
Amenities
7,1
Service
7,1
Room
6,0
Cleanliness
5,6
Comfort
5,4
Value
5,0
Location
8,9
Breakfast
8,5
Room
8,4
Amenities
8,2
Service
7,8
Wellness
7,1
Value
6,0
8,5 Excellent
Pros: The location is great. Staff was nice and breakfast good.
Cons: Rooms are a little dated.
9,2 Excellent
Pros: The family of moose outside the cabin!
Cons: Hot tub by the road.
10,0 Excellent
Pros: Quaint
Cons:
9,6 Excellent
Pros: Each room was an individual log cabin, very quiet...the bonus was the light snow fall and closeness to town. We ate at the hotels restaurant for dinner and loved the coconut shrimp...breakfast had something for every taste.
Cons:
9,0 Excellent
Pros:
Cons: Room was infested with spiders—last morning I had a spider crawling on my face. Staff was completely useless in addressing our concerns. I intend to write a scathing review on Trip Advisor.
10,0 Excellent
Pros: We had a lovely comfortable cabin. The Rustic in is situated at the end of the town which was a good base for us to explore the Grand Teton National Park. It is a few minutes by car out of Jackson Hole Village, however, the hotel provides a shuttle service if required. Breakfast was good. The Restaurant at the Rustic Inn is very good, our meals were delicious. Staff were helpful.
Cons:
7,1 Good
Pros: Complimentary breakfast,shuttle.awesome property
Cons: They forgot my booking. Left me in the airport for 30 minutes when I called them, they told me I don’t have a reservation with them. Everything got resolved but they won’t acknowledge they made a mistake. “It is the computer.” I emailed my itinerary to them before I left Houston.
4,8 Okay
Pros: The bed was comfortable.
Cons: See above. If I hadn't had guests with me, I would have refused the rooms and had a talk with the manager. I have really travelled a lot, both in the US and internationally and have never had a room or suite misrepresented before. I was trying to stay someplace special as a gift for my sister and brother-in-law. What a disappointment.
9,0 Excellent
Pros: location loation location Cabin was spacious and bed was veryy comfortable .breakfast was good ( loved the bacon but would also like a real oatmeal option) proximity to Jackson enter was great and the grounds were perfet .
Cons: Sauna didnt work well and didnt turn on at all one morning Need to expand the dining areas
10,0 Excellent
Pros:
Cons: Great difficulty finding it with GPS
10,0 Excellent
Pros: Staff, cleanliness, breakfast, look, location, amenities.
Cons:
9,7 Excellent
Pros: The cabins are beautiful. They are comfortable and relaxing. The view from the deck of each cabin is great - you are looking out at the creek and the hills. The food is very good and the service is excellent. The bed was so comfortable! We didn't it, but they have a free shuttle service that will take you not town and pick you up. This is really great since parking in town is very limited.
Cons: I wish there was a gym there. Also, it would be nice if there was someone to take your bags to your room. But otherwise everything here is perfect.
After a long day of exploration and adventure in the Jackson Hole, Wyoming area, visitors may relax and enjoy the outdoor heated pool, jacuzzi and sauna, or take a walk down the beautifully landscaped trails along Flat Creek where your children can fish while they enjoy nature's solitude. Later, spend the evening relaxing fireside in the rustic bar and lobby lounge, offering comfortable patio where guests can savor a fine wine from the spectacular display cellar and creative modern American cuisine. The this attractive establishment's ideal location within walking distance of Jackson's historic Town Square and a short scenic drive to both Grand Teton and Yellowstone National Parks offers the best of both worlds. Whether travelers like to lose themselves in nature's grandeur or find themselves in the middle of the downtown action they will be close to their luxurious home base. Patrons may enjoy the property's exclusive and tranquil location and experience its unique style.
A stay at The Lodge at Jackson Hole places you in the heart of Jackson, within a 5-minute drive of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,8 Excellent
Based on 1 348 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,0
Pros: Very clean. Convenient to Yellowstone Park. West Yellowstone is a nice town.
Okay
5,0
Excellent
10,0
Pros: Best hotel we have stayed in with our kids by far!
Excellent
10,0
Pros: Breakfast was outstanding! Hotel staff was very helpful and friendly. Great location.
Excellent
9,0
Pros: Great room, great breakfast.
Excellent
9,2
Pros: We liked that breakfast was included with the stay and there is a little area with coffee and water later in the day. We enjoyed sitting outside in the hot tub and having a drink and appetizers in the lounge.
Excellent
10,0
Pros: Outdoor hot tub and breakfast. Also decent location.
Excellent
10,0
Pros: Excellent breakfast. Great location.
Good
7,1
Pros: Good breakfast. Clean and stylish room.
Excellent
10,0
Pros: The rooms were spacious, comfy and clean.
Excellent
10,0
Pros: Excellent stay, close to restaurants and downtown area
Excellent
9,2
Pros: Breakfast was good. There were lots of guests and it was a little hard for the staff to keep up. Nice selection. The room was nice - liked the furnishings.
Details
Reviews
Overall 8,8 Excellent
Based on 1 348 reviews
WiFi
9,6
Pool
9,2
Wellness
8,9
Location
8,9
Comfort
8,7
Room
8,6
Amenities
8,6
Breakfast
8,3
Service
7,7
Pool
9,1
Amenities
8,6
Comfort
8,5
Location
8,5
Breakfast
8,0
Room
7,7
Service
7,5
Vibe
7,4
Value
5,9
Location
9,1
Comfort
8,8
Room
8,6
Amenities
8,4
Breakfast
8,3
Service
7,0
Food
6,9
9,0 Excellent
Pros: Very clean. Convenient to Yellowstone Park. West Yellowstone is a nice town.
Cons: Minimal amenities such as coffee prior to 7am.
5,0 Okay
Pros:
Cons: For $350 no valet, no bell, dirty carpet, missing hinge cover on toilet. Etc lots of buses arriving and departing. Noisy in the morning.
10,0 Excellent
Pros: Best hotel we have stayed in with our kids by far!
Cons:
10,0 Excellent
Pros: Breakfast was outstanding! Hotel staff was very helpful and friendly. Great location.
Cons: Everything was exceptional.
9,0 Excellent
Pros: Great room, great breakfast.
Cons: taxes and add on charges were almost $50.00. Check in was very slow.
9,2 Excellent
Pros: We liked that breakfast was included with the stay and there is a little area with coffee and water later in the day. We enjoyed sitting outside in the hot tub and having a drink and appetizers in the lounge.
Cons: The TV was difficult to work and required a call to the front desk. In addition, we needed help resetting the clock. If properties have technology that is not totally intuitive, there should be step by step instruction guides.
10,0 Excellent
Pros: Outdoor hot tub and breakfast. Also decent location.
Cons: Tv was not working right, DirecTV kept saying it was having issues. It was a nice day/no inclement weather so no idea what the problem was.
10,0 Excellent
Pros: Excellent breakfast. Great location.
Cons: Pool room was a little chilly.
7,1 Good
Pros: Good breakfast. Clean and stylish room.
Cons: Every morning the staff would yell in the hallway, waking us up. Then to add insult to injury housekeeping would start knocking doors at 8:30 am- regardless if you we’re checking out or not. Pretty harsh.
10,0 Excellent
Pros: The rooms were spacious, comfy and clean.
Cons: Nothing. It was great.
10,0 Excellent
Pros: Excellent stay, close to restaurants and downtown area
Cons:
9,2 Excellent
Pros: Breakfast was good. There were lots of guests and it was a little hard for the staff to keep up. Nice selection. The room was nice - liked the furnishings.
Cons:
A stay at The Lodge at Jackson Hole places you in the heart of Jackson, within a 5-minute drive of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
When you stay at Elk Country Inn in Jackson, you'll be in the historical district, within a 10-minute walk of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 1 317 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4,0
Pros: The hotel was clean. Staff was responsive. The refrigerator/freezer was large and efficient.
Excellent
9,0
Pros: Nice size double room.
Good
7,0
Pros: Ease of check-in and cleanliness.
Excellent
8,0
Excellent
9,0
Pros: Friendly staff
Mediocre
2,0
Pros: Location was fairly convenient. WiFi was decent.
Excellent
8,3
Excellent
9,6
Pros: I loved the little cabin setting. Home away from home type of feeling. Beautiful location. Not far to find anything.
Mediocre
2,0
Excellent
9,0
Pros: The room was very clean and comfy.
Excellent
8,8
Pros: Nice clean room, rustic decorations.
Excellent
8,0
Pros: Comfy bed, good location, quiet.
Details
Reviews
Overall 8,7 Excellent
Based on 1 317 reviews
Location
9,4
Service
9,3
WiFi
9,3
Cleanliness
9,1
Room
8,5
Comfort
6,9
Pool
3,0
Breakfast
2,7
Service
9,3
Cleanliness
9,1
Location
9,0
Room
8,2
Value
6,0
Comfort
5,9
Pool
2,6
Breakfast
2,6
Location
9,6
Cleanliness
9,2
Service
8,9
Room
8,3
Comfort
7,1
Amenities
6,2
Value
6,1
Breakfast
3,4
4,0 Okay
Pros: The hotel was clean. Staff was responsive. The refrigerator/freezer was large and efficient.
Cons: The beds were saggy and not pleasant. The room was oppressively dark. The furnishings were worn and a bit beat up. Lampshade had little tears in it. Construction outside so it was dusty and noisy at times. They allow pets so there was a slight odor.
9,0 Excellent
Pros: Nice size double room.
Cons: No breakfast and parking is limited.
7,0 Good
Pros: Ease of check-in and cleanliness.
Cons: It would have been nice to have a continental breakfast for the price of the room.
8,0 Excellent
Pros:
Cons: Bathroom was really Small.
9,0 Excellent
Pros: Friendly staff
Cons: Rooms could use updating
2,0 Mediocre
Pros: Location was fairly convenient. WiFi was decent.
Cons: Room was very noisy. Bed was mediocre. TV was small and outdated. There were fruit flys coming out of the sink for the duration of my stay. Construction next door was loud and inconvenient. Very overpriced.
8,3 Excellent
Pros:
Cons: Jackson hotels are way too expensive. This was still expensive but a good deal
9,6 Excellent
Pros: I loved the little cabin setting. Home away from home type of feeling. Beautiful location. Not far to find anything.
Cons:
2,0 Mediocre
Pros:
Cons: We were visiting Yellowstone Park, and the road to the south entrance was closed by the the Park Fire Command due to a fire. The hotel would not allow us to cancel, and we could not stay because we could not get there. The hotel could have been understanding instead of just taking a hard line. There are many hotels in Jackson Hole. We'll stay elsewhere next time.
9,0 Excellent
Pros: The room was very clean and comfy.
Cons: Just would've liked a hot tub on site but understand it's under construction.
8,8 Excellent
Pros: Nice clean room, rustic decorations.
Cons: No breakfast in the room. Expensive for a basic room.
8,0 Excellent
Pros: Comfy bed, good location, quiet.
Cons: tight space in the bathroom with poor lighting in almost all areas.
When you stay at Elk Country Inn in Jackson, you'll be in the historical district, within a 10-minute walk of Jackson Hole Historical Society and Museum and Jackson Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
With a stay at Ranch Inn in Jackson, you'll be just steps from Jackson Town Square and 4 minutes by foot from Jackson Hole Historical Society and Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
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Overall 8,7 Excellent
Based on 715 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: It was extremely clean!
Excellent
10,0
Pros: Close to downtown!
Excellent
8,0
Pros: Nice large rooms very clean and polite staff.
Excellent
10,0
Pros: Room was perfect. Great location.
Good
7,0
Pros: Liked the bed and room
Excellent
10,0
Pros: Location, breakfast. Very nice staff
Excellent
10,0
Pros: Very nice room, great location, very clean and the staff were all friendly. I will definitely be staying here again.
Excellent
8,3
Pros: Very comfortable room. WIFI was excellent, something you rarely find in accommodations in this country. In most places, WIFI is marginal at best. Here, it was quick to log in and never once kicked us off.
Good
6,0
Pros: The location was perfect!
Excellent
10,0
Pros: The staff was super friendly and super helpful. You are right in the middle of town as well and that was great.
Excellent
10,0
Pros: It was the Best stay in 2 week road trip, stayed 2 nights in deluxe queen room which was spacious and well equipped.
Excellent
8,3
Pros: Location was good and staff was friendly
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Details
Reviews
Overall 8,7 Excellent
Based on 715 reviews
Cleanliness
9,5
Location
9,5
Service
9,4
Comfort
8,9
Room
8,5
WiFi
7,1
Breakfast
4,9
Food
1,2
Comfort
9,4
Location
9,4
Cleanliness
9,3
Service
9,2
Room
9,1
Value
6,6
Breakfast
4,7
Location
9,5
Service
9,5
Comfort
8,8
Room
8,4
Breakfast
4,6
10,0 Excellent
Pros: It was extremely clean!
Cons: The Internet constantly disconnected. It was very frustrating.
10,0 Excellent
Pros: Close to downtown!
Cons: The temperature was hard to control.
8,0 Excellent
Pros: Nice large rooms very clean and polite staff.
Cons: Room wasn't made up 1 of my days.
10,0 Excellent
Pros: Room was perfect. Great location.
Cons:
7,0 Good
Pros: Liked the bed and room
Cons: Breakfast not good
10,0 Excellent
Pros: Location, breakfast. Very nice staff
Cons: No butter for breakfast, only smart stuff.
10,0 Excellent
Pros: Very nice room, great location, very clean and the staff were all friendly. I will definitely be staying here again.
Cons:
8,3 Excellent
Pros: Very comfortable room. WIFI was excellent, something you rarely find in accommodations in this country. In most places, WIFI is marginal at best. Here, it was quick to log in and never once kicked us off.
Cons: Breakfast room does not have nearly enough seating space. Some people had to stand at the counter to eat their breakfast. Selection was mundane.
6,0 Good
Pros: The location was perfect!
Cons: The parking lot is very small and a bit difficult to negotiate.
10,0 Excellent
Pros: The staff was super friendly and super helpful. You are right in the middle of town as well and that was great.
Cons:
10,0 Excellent
Pros: It was the Best stay in 2 week road trip, stayed 2 nights in deluxe queen room which was spacious and well equipped.
Cons:
8,3 Excellent
Pros: Location was good and staff was friendly
Cons: Bed was ok, but not great. Bathroom could use an update
With a stay at Ranch Inn in Jackson, you'll be just steps from Jackson Town Square and 4 minutes by foot from Jackson Hole Historical Society and Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
With a stay at White Buffalo Club, you'll be centrally located in Jackson, just a 3-minute walk from Jackson Hole Historical Society and Museum and 6 minutes by foot from Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jackson? This hotel has facilities measuring 600 square feet (54 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8,8 Excellent
Based on 121 reviews
All reviews
- All reviews
Excellent
9,2
Pros: Location, quality throughout, well thought out.
Excellent
10,0
Pros: Property was close to everything - walling distance. The western decor was beautiful. Beds and pillows were great! Would return!
Excellent
10,0
Pros: The rooms are well sized, easily fitting a family of 4 with a bit of space to spare. Thank goodness for the laundry in the bathroom! The beds were comfortable and pillows were nice and fluffy. The rooftop terrace was a nice outdoor space to enjoy as a group and the hotel was convenient to downtown Jackson, walking distance to everything.
Excellent
10,0
Pros: Due to an error on my part our reservation got messed up. Management fixed it for us with no penalty. Excellent service!
Excellent
8,0
Pros: Great location and very comfortable room perfect place to stay while in Jackson Hole.
Okay
5,8
Pros: Location was close driving distance to center of town.
Excellent
10,0
Pros: The decor was beyond spacious was fantastically western. The staff was extremely hospitable. Once in the room we never left, it was that luxurious! The room had a soaking tub that was to die for! The room had two king beds and still plenty of room. It was also incredibly quiet. Amazing location just off "the square."
Excellent
10,0
Pros: We had a great experience, super clean, affordable prices for mini bar stuff, staff was super accommodating, great location. Will stay again.
Good
7,0
Pros: Cheri was extremely helpful in a small issue with bathroom cleanliness - problem solved she took charge very polite helpful and rest of stay was great.
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Details
Reviews
Overall 8,8 Excellent
Based on 121 reviews
Cleanliness
9,1
Comfort
9,0
Location
9,5
Services
8,9
Staff
8,8
Value for money
7,8
9,2 Excellent
Pros: Location, quality throughout, well thought out.
Cons: Some mechanical issues with the barn door.
10,0 Excellent
Pros: Property was close to everything - walling distance. The western decor was beautiful. Beds and pillows were great! Would return!
Cons:
10,0 Excellent
Pros: The rooms are well sized, easily fitting a family of 4 with a bit of space to spare. Thank goodness for the laundry in the bathroom! The beds were comfortable and pillows were nice and fluffy. The rooftop terrace was a nice outdoor space to enjoy as a group and the hotel was convenient to downtown Jackson, walking distance to everything.
Cons: A childrens channel on tv? Not much else, this property was fabulous!
10,0 Excellent
Pros: Due to an error on my part our reservation got messed up. Management fixed it for us with no penalty. Excellent service!
Cons:
8,0 Excellent
Pros: Great location and very comfortable room perfect place to stay while in Jackson Hole.
Cons: The people staying above our room walking around their room at all hour creating a loud disturbing noise, not the hotels fault but some people don’t consider others they could remove footwear and use slippers provided.
5,8 Okay
Pros: Location was close driving distance to center of town.
Cons: Bathroom wall had mold and was very small and cold. Room was noisy close to street traffic and very cold.
10,0 Excellent
Pros: The decor was beyond spacious was fantastically western. The staff was extremely hospitable. Once in the room we never left, it was that luxurious! The room had a soaking tub that was to die for! The room had two king beds and still plenty of room. It was also incredibly quiet. Amazing location just off "the square."
Cons: There was not one bad thing about this place!
10,0 Excellent
Pros: We had a great experience, super clean, affordable prices for mini bar stuff, staff was super accommodating, great location. Will stay again.
Cons: Parking was tight but we were in our new truck traveling from Idaho so it is a full size Ram 2500, she's a beast and can be hard to park anyways
7,0 Good
Pros: Cheri was extremely helpful in a small issue with bathroom cleanliness - problem solved she took charge very polite helpful and rest of stay was great.
Cons:
With a stay at White Buffalo Club, you'll be centrally located in Jackson, just a 3-minute walk from Jackson Hole Historical Society and Museum and 6 minutes by foot from Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jackson? This hotel has facilities measuring 600 square feet (54 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located just 3 blocks from the Jackson Town Square, the Mountain Modern Motel is an exterior access hotel with on-site parking available.
Overall 8,6 Excellent
Based on 1 026 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Easy check in and out
Excellent
8,0
Pros: Great location, good place to hang out...
Excellent
9,0
Pros: Location, room design, staff.
Excellent
8,3
Pros: Clean, modern rooms
Excellent
9,0
Pros: Beds were amazing.
Excellent
8,8
Pros: We enjoyed the room we stayed in. The room was clean and exactly like the photos. The staff cleaned when needed and they did an awesome job making sure we had the items we need when we needed them like fresh towels, toilet paper and of course coffee.
Excellent
10,0
Pros: Great location and great staff. Also love the modern decor. Room was super clean. Also my flight was delayed and I ended up arriving after hours. I called their office line and they sent somebody right out to get me checked into my room. I would for sure stay her again .
Excellent
8,8
Pros: The Mountain Modern Motel is a well thought out redesign of an old motel. It is very cute and rooms are very nice and comfortable. From real coffee cups and Keurig Machine to a large kitchen type sink making dining in easy, to the comfortable beds, MM really has tried to make your stay a good one. MM is also in a great location in town and a 5 minuté walk everywhere. The best part of MM though is their extremely friendly staff and Uber quick check in.
Okay
4,0
Excellent
10,0
Pros: Loved the sink. Thank you for the Keurig coffee. It was delicious. Beds were comfortable and areas to put your suitcases made out easier for the space.
Good
7,1
Pros: The room was very cute, beds were comfortable. Art on the walls was fun and it was well decorated. Lots of storage for luggage and hangers for coats. Good location to downtown Jackson.
Excellent
10,0
Pros: Great free breakfast and wonderfully decorated rooms in the best part of town
Details
Reviews
Overall 8,6 Excellent
Based on 1 026 reviews
Cleanliness
9,1
Comfort
8,6
Location
9,1
Services
8,5
Staff
8,6
Value for money
7,6
10,0 Excellent
Pros: Easy check in and out
Cons: Parking on the street
8,0 Excellent
Pros: Great location, good place to hang out...
Cons: Nothing comes to mind.
9,0 Excellent
Pros: Location, room design, staff.
Cons:
8,3 Excellent
Pros: Clean, modern rooms
Cons: Staff not overly friendly, but have to say everything was SO much better than the old Painted Pony, that this hotel used to be. Although we didn't have a pet, they need to be a little more realistic with the price of pet stay, way too expensive.
9,0 Excellent
Pros: Beds were amazing.
Cons: Staff was not very friendly.
8,8 Excellent
Pros: We enjoyed the room we stayed in. The room was clean and exactly like the photos. The staff cleaned when needed and they did an awesome job making sure we had the items we need when we needed them like fresh towels, toilet paper and of course coffee.
Cons: We would have like to have seen a small exercise area but didn’t really expect to see one as there wasn’t one shown on the website. We did however get plenty of exercise by walking everywhere as the motel in a great location, close to the center of town.
10,0 Excellent
Pros: Great location and great staff. Also love the modern decor. Room was super clean. Also my flight was delayed and I ended up arriving after hours. I called their office line and they sent somebody right out to get me checked into my room. I would for sure stay her again .
Cons:
8,8 Excellent
Pros: The Mountain Modern Motel is a well thought out redesign of an old motel. It is very cute and rooms are very nice and comfortable. From real coffee cups and Keurig Machine to a large kitchen type sink making dining in easy, to the comfortable beds, MM really has tried to make your stay a good one. MM is also in a great location in town and a 5 minuté walk everywhere. The best part of MM though is their extremely friendly staff and Uber quick check in.
Cons: MM was priced well for Jackson Hole, but the prices in JH are too high. Other than that MM is a place I’d look forward to staying again.
4,0 Okay
Pros:
Cons: STUPID MANAGER THE WORST MATTRESS YOU CAN IMAGINE
10,0 Excellent
Pros: Loved the sink. Thank you for the Keurig coffee. It was delicious. Beds were comfortable and areas to put your suitcases made out easier for the space.
Cons:
7,1 Good
Pros: The room was very cute, beds were comfortable. Art on the walls was fun and it was well decorated. Lots of storage for luggage and hangers for coats. Good location to downtown Jackson.
Cons: Walls were very thin could hear people in the upstairs room walking around and their loud music. The room didn't have enough light and it was hard to figure out how to use some of the lights. Lastly the faucet had to turned off very tightly so it didn't drip.
10,0 Excellent
Pros: Great free breakfast and wonderfully decorated rooms in the best part of town
Cons: Hot tub closes at 9 pm, too early!
Located just 3 blocks from the Jackson Town Square, the Mountain Modern Motel is an exterior access hotel with on-site parking available.
Where Western tradition meets modern luxuries, Jackson Hole, the "Crown Jewel" of the Northern Rocky Mountains is the gateway to Yellowstone and Grand Teton National Parks. The new Hampton Inn Jackson Hole hotel is located just minutes from the Jackson Hole Airport and the famous Jackson Town Square, where you will find shopping, dining, and entertainment with a taste of the Old West. Jackson Hole is known best for its stunning scenery, clear streams, world-class skiing, and abundant wildlife. Explore some of the most spectacular landscapes rich with majestic mountains and pristine lakes. Jackson Hole has adventures for all seasons. From fly-fishing at Snake River, to snow skiing in the Grand Tetons, Jackson Hole offers some of the best experiences in the world. Plan your next vacation and learn why people call Jackson Hole, WY their favorite place.
Overall 8,4 Excellent
Based on 464 reviews
All reviews
- All reviews
- Families
- Couples
Okay
4,2
Pros: Location
Excellent
9,6
Pros: Staff is very helpful and friendly. Very clean accomodations
Excellent
8,8
Pros: Great place! Breakfast was the bomb! Also the room was super amazing!!
Excellent
9,6
Pros: The breakfast was very good & a good selection of items. Location was good. The young man working the desk was very professional, kind & helpful!
Excellent
9,1
Pros: The bed was comfortable.
Good
7,1
Pros: Coiuld have a breakfast that was glutton free and dairy free
Good
7,1
Pros: Not really any complaints about the facility, except for microscopic bathrooms. Barely usable by one person. No counter space.
Excellent
8,8
Pros: Conveniently located just south of town on Rt 22 to Teton Village
Excellent
10,0
Pros: Very friendly staff.
Good
6,3
Pros: Excellent breakfast.
Excellent
9,0
Pros: Staff is nice and polite.
Excellent
10,0
Pros: Location, close to public transportation, but off heavy trafic
Details
Reviews
Overall 8,4 Excellent
Based on 464 reviews
Food
10,0
Service
9,1
Location
9,0
Vibe
8,8
Breakfast
8,3
Amenities
8,2
Room
8,0
Value
5,5
Comfort
5,3
Service
9,1
Location
8,8
Cleanliness
8,8
Breakfast
8,5
Room
7,8
Comfort
5,5
Service
9,2
Location
9,2
Breakfast
8,1
Room
7,3
Comfort
4,8
4,2 Okay
Pros: Location
Cons: Room was very small and located on 1st floor next to breakfast area when staff started making breakfast they made noise and woke us up
9,6 Excellent
Pros: Staff is very helpful and friendly. Very clean accomodations
Cons:
8,8 Excellent
Pros: Great place! Breakfast was the bomb! Also the room was super amazing!!
Cons:
9,6 Excellent
Pros: The breakfast was very good & a good selection of items. Location was good. The young man working the desk was very professional, kind & helpful!
Cons: The price was expensive.
9,1 Excellent
Pros: The bed was comfortable.
Cons: The breakfast.
7,1 Good
Pros: Coiuld have a breakfast that was glutton free and dairy free
Cons: The price was little high for what you got
7,1 Good
Pros: Not really any complaints about the facility, except for microscopic bathrooms. Barely usable by one person. No counter space.
Cons:
8,8 Excellent
Pros: Conveniently located just south of town on Rt 22 to Teton Village
Cons: Crazy nightly rate...but that’s Jackson!
10,0 Excellent
Pros: Very friendly staff.
Cons:
6,3 Good
Pros: Excellent breakfast.
Cons: Noisy room by ice machine. Cold coffee in reception.
9,0 Excellent
Pros: Staff is nice and polite.
Cons: Room isn't large enough.
10,0 Excellent
Pros: Location, close to public transportation, but off heavy trafic
Cons:
Where Western tradition meets modern luxuries, Jackson Hole, the "Crown Jewel" of the Northern Rocky Mountains is the gateway to Yellowstone and Grand Teton National Parks. The new Hampton Inn Jackson Hole hotel is located just minutes from the Jackson Hole Airport and the famous Jackson Town Square, where you will find shopping, dining, and entertainment with a taste of the Old West. Jackson Hole is known best for its stunning scenery, clear streams, world-class skiing, and abundant wildlife. Explore some of the most spectacular landscapes rich with majestic mountains and pristine lakes. Jackson Hole has adventures for all seasons. From fly-fishing at Snake River, to snow skiing in the Grand Tetons, Jackson Hole offers some of the best experiences in the world. Plan your next vacation and learn why people call Jackson Hole, WY their favorite place.
With a stay at Antler Inn in Jackson, you'll be within a 5-minute walk of Jackson Town Square and Jackson Hole Historical Society and Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,3 Excellent
Based on 1 838 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: The staff were very pleasant. The room was clean and comfortable. The location was perfect for walking into town.
Excellent
8,0
Pros: Spacious, very close to center square, good coffe.
Excellent
10,0
Pros: Central to everything and very clean. Plenty of towels and super friendly staff. We needed to leave a day early and it was no problem getting a refund for the unused night.
Good
6,0
Pros: Great location
Excellent
8,0
Pros: Location
Good
6,7
Pros: location
Excellent
8,3
Pros: Walking distance to restaurants. Mrs. Law and her staff were friendly and helpful.
Good
7,9
Pros: The bed/pillows were comfortable. Location is walkable to everything downtown.
Excellent
9,4
Pros: Just a block away from the town square (antler arches and cowboy bar) made it really easy to walk everywhere!
Details
Reviews
Overall 8,3 Excellent
Based on 1 838 reviews
Bar
10,0
Location
9,8
WiFi
9,4
Service
8,6
Cleanliness
8,4
Wellness
8,3
Food
8,3
Room
7,9
Comfort
7,2
Value
5,9
Breakfast
1,4
Location
9,6
Food
8,6
Service
8,4
Room
8,2
Cleanliness
8,1
Wellness
7,9
Comfort
7,6
Amenities
6,6
Value
5,0
Vibe
4,8
Breakfast
1,6
Location
9,9
Service
9,1
Cleanliness
8,3
Comfort
7,3
Room
7,2
Value
4,9
Breakfast
1,5
Location
9,8
Service
8,8
Room
7,3
10,0 Excellent
Pros: The staff were very pleasant. The room was clean and comfortable. The location was perfect for walking into town.
Cons:
8,0 Excellent
Pros: Spacious, very close to center square, good coffe.
Cons: The rooms needed to be refreshed. Mattresses soft
10,0 Excellent
Pros: Central to everything and very clean. Plenty of towels and super friendly staff. We needed to leave a day early and it was no problem getting a refund for the unused night.
Cons:
6,0 Good
Pros: Great location
Cons: Thin walls
8,0 Excellent
Pros: Location
Cons: No grassy area for a pet.
6,7 Good
Pros: location
Cons: no breakfast offered, expensive for just a motel
8,3 Excellent
Pros: Walking distance to restaurants. Mrs. Law and her staff were friendly and helpful.
Cons:
7,9 Good
Pros: The bed/pillows were comfortable. Location is walkable to everything downtown.
Cons: Decor dated, sink area small and outside of bathroom.
9,4 Excellent
Pros: Just a block away from the town square (antler arches and cowboy bar) made it really easy to walk everywhere!
Cons:
With a stay at Antler Inn in Jackson, you'll be within a 5-minute walk of Jackson Town Square and Jackson Hole Historical Society and Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Anvil Hotel is centrally located in Jackson, a 4-minute walk from Jackson Town Square and 7 minutes by foot from Center For The Arts. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Overall 8,3 Excellent
Based on 471 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Cosy and nice!
Good
7,7
Pros: Love the location for solo travelers!
Mediocre
3,7
Pros: It was a good location to downtown, but the room I had was down a back alley which was creepy.
Good
6,2
Pros: The location close to downtown was very convenient.
Excellent
8,0
Pros: Great job renovating older bldg with retro look without feeling like it is old. Loved decor and cleanliness.
Good
7,1
Pros: It was downtown by stores and restaurants. Nice area to walk.
Excellent
8,8
Pros: Great coffee, and delicious pastries a perfect overnight rest stop great central location v laid back good design, not too country
Okay
4,0
Pros: Location
Good
7,5
Pros: Great location. Walking distance from downtown.
Good
7,9
Pros: Nice interior.
Excellent
10,0
Pros: Great location. The decoration was really good.
Room was extremely clean. Super comfortable bed. I’ll definitely stay here again and highly recommend.
Poor
1,0
Pros: No
Details
Reviews
Overall 8,3 Excellent
Based on 471 reviews
Vibe
9,3
Food
9,3
Service
8,9
WiFi
8,7
Cleanliness
8,5
Amenities
8,5
Location
8,5
Room
6,6
Comfort
4,4
Value
4,3
Breakfast
2,3
Vibe
9,2
Service
9,0
Location
8,6
Amenities
8,4
Room
5,9
Comfort
4,3
Location
8,5
Room
6,4
10,0 Excellent
Pros: Cosy and nice!
Cons: Nothing
7,7 Good
Pros: Love the location for solo travelers!
Cons: They were under renovation so the price was a bit steep
3,7 Mediocre
Pros: It was a good location to downtown, but the room I had was down a back alley which was creepy.
Cons: Its run down and was defintlely not worth more than 200 a night
6,2 Good
Pros: The location close to downtown was very convenient.
Cons: The room was nothing fancy but for the price that was expected. However, it needed updated and was not very clean. There were stains on the walls and carpet, cracks in the bathroom linoleum. The towels were discolored yellow with use.
8,0 Excellent
Pros: Great job renovating older bldg with retro look without feeling like it is old. Loved decor and cleanliness.
Cons: Took 1st floor as no elevators and was awakened by every footstep of visitors sbove us. The fact that hotels rate was much cheaper than what I got it for on Kayak was frustrating. Go directly through hotel. Why is there a resort fee for a hotel with no amenities??
7,1 Good
Pros: It was downtown by stores and restaurants. Nice area to walk.
Cons: The room was too small. We like to have a chair or 2 in the room. No light to read by. Only light was overhead. The light above my side of the bed was so dim I’m not sure what it was for.
8,8 Excellent
Pros: Great coffee, and delicious pastries a perfect overnight rest stop great central location v laid back good design, not too country
Cons:
4,0 Okay
Pros: Location
Cons: Overpriced for quality of rooms. Nice hotel entrance at Main Street, rooms were back 2 blocks in shabby neighbor hood. Strange set up!
7,5 Good
Pros: Great location. Walking distance from downtown.
Cons:
7,9 Good
Pros: Nice interior.
Cons: The light is not good for reading and planing.
10,0 Excellent
Pros: Great location. The decoration was really good.
Room was extremely clean. Super comfortable bed. I’ll definitely stay here again and highly recommend.
Cons:
1,0 Poor
Pros: No
Cons: The room
Anvil Hotel is centrally located in Jackson, a 4-minute walk from Jackson Town Square and 7 minutes by foot from Center For The Arts. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
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Overall 8,0 Excellent
Based on 357 reviews
All reviews
- All reviews
Okay
5,1
Pros: Location
Okay
5,7
Pros: Location is great! close to many things.
Excellent
9,4
Pros: Great, classic Old West themed lodging close to downtown Jackson. The rooms were clean and beds comfortable. I like that they have a restuarant and bar as a part of the complex. The lodge lobby has an amazing display of taxidermy. I was there for Christmas and it was festively decorated. They have free tea, coffee, cocoa and hot cider, comfy couches, reading material, a computer for internet use and some video games out back. Front desk staff were helfpul. Hot tub was a great amenity in the cold weather after a day of skiing. You need to keep in mind that Jackson town is pretty sleepy over Christmas. I was not dealing with any big summer crowds. Guys working at the saloon were super welcoming.
Excellent
10,0
Pros: I booked our hotel on wrong day and they allowed us to switch day without charging us extra. They are very kind at the front desk. The rooms were average, but very clean and our bed was comfortable! This is right on the main road into Jackson, so it was easy to get anywhere. I would definately stay there again.
Good
7,4
Pros: Location, Restaurant has good breakfast food, clean rooms but dated furniture.
Excellent
9,4
Pros: Good value for the price. Friendly staff. We would return
Good
6,0
Pros: Good restaurant on property, excellent breakfast at reasonable price.
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Details
Reviews
Overall 8,0 Excellent
Based on 357 reviews
Pool
10,0
Location
9,8
Food
9,2
Breakfast
7,7
Room
7,6
Bar
7,3
Amenities
7,3
Service
7,2
WiFi
5,8
Vibe
5,4
5,1 Okay
Pros: Location
Cons: Staff was not friendly
5,7 Okay
Pros: Location is great! close to many things.
Cons: building is old, need lots of maintenance.
9,4 Excellent
Pros: Great, classic Old West themed lodging close to downtown Jackson. The rooms were clean and beds comfortable. I like that they have a restuarant and bar as a part of the complex. The lodge lobby has an amazing display of taxidermy. I was there for Christmas and it was festively decorated. They have free tea, coffee, cocoa and hot cider, comfy couches, reading material, a computer for internet use and some video games out back. Front desk staff were helfpul. Hot tub was a great amenity in the cold weather after a day of skiing. You need to keep in mind that Jackson town is pretty sleepy over Christmas. I was not dealing with any big summer crowds. Guys working at the saloon were super welcoming.
Cons: Walls are a little thin but not bad.
10,0 Excellent
Pros: I booked our hotel on wrong day and they allowed us to switch day without charging us extra. They are very kind at the front desk. The rooms were average, but very clean and our bed was comfortable! This is right on the main road into Jackson, so it was easy to get anywhere. I would definately stay there again.
Cons:
7,4 Good
Pros: Location, Restaurant has good breakfast food, clean rooms but dated furniture.
Cons: No coffee maker or Iron in room. If you need a to wash clothes go to a laundromat, on site one sucks.
9,4 Excellent
Pros: Good value for the price. Friendly staff. We would return
Cons: Lack of micro wave, in room refer and coffee maker all of which I don't use much, but would like to have had for snacks and such
6,0 Good
Pros: Good restaurant on property, excellent breakfast at reasonable price.
Cons: Room a bit shopworn, toilet could have used some maintenance. No coffee maker or method of heating water in the room. When asked about it at the front desk, the reply was they want to keep the rooms old time. Seems like a lame excuse to me.
When you stay at Snow King Resort Hotel & Luxury Residences in Jackson, you'll be near ski lifts, just steps from Snow King Resort and 13 minutes by foot from Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
Overall 7,9 Good
Based on 1 562 reviews
All reviews
- All reviews
- Families
- Couples
Good
6,7
Pros: Nice decor and very helpful staff.
Good
7,1
Good
7,5
Excellent
8,3
Pros: It’s position near the lifts and close to town
Excellent
8,3
Pros: Beautiful setting
Excellent
8,0
Pros: The "hotel" turned out to be a really nice condo unit with a separate living room, bedroom and bathroom.
Good
6,0
Pros: The staff was nice, Hayden's Post was amazing. The bed was comfortable and we had enough pillows and towels, thank you.
Okay
5,0
Okay
5,0
Pros: Too expensive
Excellent
10,0
Pros: Beautiful spacious rooms and ideal location. Super pleasant staff and a restaurant on-site when you're too tired to go anywhere. I'd stay there again and again.
Excellent
8,0
Okay
4,2
Pros: If you like to be away from the downtown area of Jackson Hole, the location of this resort will fit your needs.
Details
Reviews
Overall 7,9 Good
Based on 1 562 reviews
Location
8,9
Service
6,2
Room
6,2
WiFi
5,6
Cleanliness
4,7
Value
4,2
Breakfast
4,2
Comfort
4,1
Location
8,9
Service
5,8
Room
5,4
Breakfast
4,3
Value
4,2
Cleanliness
4,1
Comfort
3,7
Location
9,1
Service
5,9
Wellness
5,8
Room
5,4
Cleanliness
4,5
Comfort
3,8
Value
3,7
6,7 Good
Pros: Nice decor and very helpful staff.
Cons: Hair in the bathtub, broken patio door, no hot water on our last morning so we couldn't shower before we left.
7,1 Good
Pros:
Cons: The breakfast buffet was not great, some food was cold. The price was too high. The shower stall was beautiful, but not functional at all. There was no place to set the shampoos & soap.
7,5 Good
Pros:
Cons: The lift was closed to get to Snow King Mountain.Could not look down on the Town of Jackson
8,3 Excellent
Pros: It’s position near the lifts and close to town
Cons: The manager running the Resturant needed more training in being a manager. I was not happy to hear him scolding a staff member in hearing distance of customers.
8,3 Excellent
Pros: Beautiful setting
Cons: The resort is an older facility, the bathrooms need cleaned up. Our bathroom was very dirty, the white tiles and grout had black mold on them, the bathtub was very dirty and the fixtures are very old.
8,0 Excellent
Pros: The "hotel" turned out to be a really nice condo unit with a separate living room, bedroom and bathroom.
Cons: Snow King is about a half mile from the center of town. It would have been nice to be within walking distance of all the bars and restaurants.
6,0 Good
Pros: The staff was nice, Hayden's Post was amazing. The bed was comfortable and we had enough pillows and towels, thank you.
Cons: Our room was never vacuumed either when we arrived or any of the 5 days we were there. The fan in the bathroom didn't work. The facility seems run down. We had very noisy neighbors, so the front desk moved us...right next to the elevator. So we still had to deal with a lot of noise until late at night and early in the morning.
5,0 Okay
Pros:
Cons: Shabby Equipment in fitness room did not function Need to make pet policy explicit Breakfast buffet had very limited choices Staff not knowledgeable
5,0 Okay
Pros: Too expensive
Cons: Theledges and floors were dusty. The vent on the bathroom was not working. The pillows weee small. Not too many outlet to charge your gadgets. There were no complimentary bottles of wAter considering the high rates
10,0 Excellent
Pros: Beautiful spacious rooms and ideal location. Super pleasant staff and a restaurant on-site when you're too tired to go anywhere. I'd stay there again and again.
Cons:
8,0 Excellent
Pros:
Cons: Dismissive check in staff
4,2 Okay
Pros: If you like to be away from the downtown area of Jackson Hole, the location of this resort will fit your needs.
Cons: The rooms were very disappointing. It was cold, so we had the heat on ... and it was so loud, it would wake us up in the middle of the night. The bathrooms were very dated ... they were small and motel-like. Overall, the entire room was very dated. Definitely not worth the price, especially considering we didn't even stay during a very active time in Jackson Hole (between seasons).
When you stay at Snow King Resort Hotel & Luxury Residences in Jackson, you'll be near ski lifts, just steps from Snow King Resort and 13 minutes by foot from Jackson Town Square. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
With a stay at Jackson Hole Lodge, you'll be centrally located in Jackson, within a 10-minute walk of Jackson Hole Playhouse and Jackson Hole Historical Society and Museum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 7,5 Good
Based on 492 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3,8
Pros: The location was next to Bubba's restaurant.
Excellent
9,0
Pros: Nice big room, clean, nice pool, hot tub, firepit areas.
Excellent
9,2
Pros: Good location.
Good
6,7
Pros: Location was great, and clean room
Good
6,7
Pros: Great location, just 2 minute walk from main street. Great pool with spa!
Excellent
8,8
Pros: Was surprised at the size of our room
Good
7,1
Pros: The sink was not in the bathroom made it easier to get dressed
Mediocre
3,3
Pros: Nothing horrible hotel
Excellent
10,0
Pros: Staff was very helpful in telling me about local restaurants and sites to see in the area. This was a very clean and overall nice room!!
Poor
1,0
Okay
4,0
Pros: Location
Good
7,5
Pros: The Lodge is located right in Jackson Hole. Close to town for shopping and restaurants. It's clean and comfortable. Nice grounds with a firepit and outdoor seating area. However, two of the Staff members were extremely curt and rude in their manner to me and my son. I wanted to use a different Credit Card than the one I had given at the time of Check In. When we got to the desk that morning to check out we were told, "We called your room. It's too late, the other card has been charged. We can't change the card now". My son and I had been in the room all morning. The phone never rang. I explained we were not contacted and again wanted to use a different card. Again, the woman at the desk said, "No". I asked to speak with a Manager. Another woman came out to the desk insisting she, " was standing next to the other lady when she called our room". I explained again that the phone never rang and possibly there was a problem with their system. She scoffed at me as if I was a liar. I insisted they reverse the charges. Finally, the second woman voided the transaction and charged the card of my preference. I've been in Customer Service for over 40 years. There's no excuse to treat a customer like this. All they had to do was void the charge in the first place and be accommodating to their guest. My son and I spent 4 days in Yellowstone and had one last night at this lodge before we flew out of Jackson Hole. Thankfully, when we returned those two women were not at the lodge!!!! A very nice tall lady and young man checked us in and out the last time. They were very courteous unlike the first two women. Hopefully, the other ladies will realize they have a HUGE opportunity to improve their Customer Service skills. The lodge itself is nice and we would recommend it.
Details
Reviews
Overall 7,5 Good
Based on 492 reviews
Pool
9,6
Wellness
9,1
Location
8,7
Service
8,2
Room
5,0
Comfort
3,7
Breakfast
3,5
Vibe
3,5
Pool
9,7
Wellness
9,2
Location
8,8
Service
8,1
Room
4,2
Comfort
3,7
Vibe
3,3
Pool
9,6
Wellness
9,1
Location
8,8
Service
8,5
Amenities
5,3
Room
5,0
Comfort
3,3
Vibe
2,6
3,8 Mediocre
Pros: The location was next to Bubba's restaurant.
Cons: The room was nothing like the room on the web site. The room was old and musty smelling. They must cater to skiers as you could tell the smell embedded. The bathroom was so small you had to straddle the toilet to shut or open the door. The linens were clean but over washed; pillows were flat and uncomfortable.
9,0 Excellent
Pros: Nice big room, clean, nice pool, hot tub, firepit areas.
Cons: Bathroom was almost too small to use.
9,2 Excellent
Pros: Good location.
Cons: Parking a bit tight
6,7 Good
Pros: Location was great, and clean room
Cons: Parking was difficult in a larger vehicle like most people seemed to have in Jackson. We arrived at 7 pm after being delayed in an airport for 6 hours and the front desk person didn’t seem like she wanted to be there when we asked about places to eat.
6,7 Good
Pros: Great location, just 2 minute walk from main street. Great pool with spa!
Cons: The room was dated and needed a freshen up to my opinion. Lots of marks on the walls and the bathroom was very average. I think it was very expensive for what it was...
8,8 Excellent
Pros: Was surprised at the size of our room
Cons: Parking was not easy
7,1 Good
Pros: The sink was not in the bathroom made it easier to get dressed
Cons: The mattress was worn out meaning the wire fell together in the center all night no sleep the bathroom fan and light or connected together sound like an airplane taking off when you turn it on no elevator had to carry luggage up the stairs
3,3 Mediocre
Pros: Nothing horrible hotel
Cons: Bed, bathroom, room as a whole, light coming through the window all night long.
10,0 Excellent
Pros: Staff was very helpful in telling me about local restaurants and sites to see in the area. This was a very clean and overall nice room!!
Cons: None!
1,0 Poor
Pros:
Cons: Property is too old with popcorn ceiling and peeling walls. Work out sheets.
4,0 Okay
Pros: Location
Cons: Front desk staff a bit rude
7,5 Good
Pros: The Lodge is located right in Jackson Hole. Close to town for shopping and restaurants. It's clean and comfortable. Nice grounds with a firepit and outdoor seating area. However, two of the Staff members were extremely curt and rude in their manner to me and my son. I wanted to use a different Credit Card than the one I had given at the time of Check In. When we got to the desk that morning to check out we were told, "We called your room. It's too late, the other card has been charged. We can't change the card now". My son and I had been in the room all morning. The phone never rang. I explained we were not contacted and again wanted to use a different card. Again, the woman at the desk said, "No". I asked to speak with a Manager. Another woman came out to the desk insisting she, " was standing next to the other lady when she called our room". I explained again that the phone never rang and possibly there was a problem with their system. She scoffed at me as if I was a liar. I insisted they reverse the charges. Finally, the second woman voided the transaction and charged the card of my preference. I've been in Customer Service for over 40 years. There's no excuse to treat a customer like this. All they had to do was void the charge in the first place and be accommodating to their guest. My son and I spent 4 days in Yellowstone and had one last night at this lodge before we flew out of Jackson Hole. Thankfully, when we returned those two women were not at the lodge!!!! A very nice tall lady and young man checked us in and out the last time. They were very courteous unlike the first two women. Hopefully, the other ladies will realize they have a HUGE opportunity to improve their Customer Service skills. The lodge itself is nice and we would recommend it.
Cons: Customer Service at the front desk!
With a stay at Jackson Hole Lodge, you'll be centrally located in Jackson, within a 10-minute walk of Jackson Hole Playhouse and Jackson Hole Historical Society and Museum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Where to stay in Jackson?
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