|"Great location and wonderful Staff."||(in 58 reviews)|
|"Pool area is superb"||(in 27 reviews)|
|""Location on the beach, wonderful staff.""||(in 71 reviews)|
|"No microwave in the rooms"||(in 49 reviews)|
|""Food was less than mediocre, actually terrible""||(in 12 reviews)|
|"Room was extremely overpriced."||(in 46 reviews)|
|room was not cleaned||in 171 reviews|
|room was very nice||in 153 reviews|
|beach access||in 145 reviews|
|wonderful staff||in 121 reviews|
|great location||in 116 reviews|
|ocean view||in 107 reviews|
|pool area||in 66 reviews|
|nice hotel||in 55 reviews|
|food was good||in 43 reviews|
|grounds were beautiful||in 14 reviews|
|westin||in 13 reviews|
|extra charges||in 11 reviews|
|resort fee||in 10 reviews|
|hilton head||in 6 reviews|
|sewer gas||in 6 reviews|
|restaurant had a great||in 5 reviews|
Food was delicious. We had a we’d there.
Unfortunately, the staff in the wedding venue room were clearing everything off the tables long before the wedding was ending. They even threw away my daughter’s hand made decorations, wedding cake, drinks. Pulling things right out from under us. Very unprofessional.
Luxurious facilities, gorgeous setting, fabulous pillows!
Jasmine was great. She notice it was our Anniversary and she gave us a wonderful card. Everyone was very nice smiled at us. The grounds outside was beautiful. The workout facility had everything you would need. The shower was heaven. I would remind people to come.
It was not that clean. Stains everywhere. In our room our bathroom wall paper wasn't finish. It was an smell in the hallway. No vending machines for snacks. The food was expensive. A can coke was $5. 16 wings and 2 drinks was $60.
Outstanding customer service and more ... Jack was awesome
Location on beautiful beach Beautiful room Beautiful grounds and pool complex Under ground and above ground parking-free Location on Hilton Head Island Repeat visitors to Westin
Under construction but wonderful improvements!!!
View and staff .
The restaurants are overpriced!!!construction workers started at 7 AM very loud for a light sleeper.I understand the importance of starting early and beating the heat.However those rooms should be discounted.Nothing like opening up your window to see workers on the roof and hearing saws on your vacation.I must say the area that they are working on will have wonderful view...lol
NOT a good property if you want to hang onsite.
Tychelle at Guest Services was excellent. The room, in particular, the bath was excellent. Several excellent quality, local eating places within 1.5 miles of the hotel on Mathews Dr. @ the Bi-Lo shopping center. Plantation Cafe has excellent breakfast & Fiesta Fresh Mexican Grill is excellent low priced Mexican food. There is also Italian Restaurant and an Irish pub. All have excellent Yelp reviews.
Appears staff was weary, not very customer focused. Seems they are pushed very hard to upsell the resort/beach view rooms. Very limited/nonexistent guest activities during off season and with construction underway - noisy. Not a good value for $22/day resort fee. Threadbare pool towels, hot tub not clean. No bar service at pool/activities area.
A return to paradise !
Ocean front .
Very nice hotel
Beautiful location, modern clean rooms, very nice pool area, very friendly and professional staff.,
That I did not stay long enough
Extremely clean + well appointed rooms and beautiful beach. Pools were excellent and the hotel had a luxurious feel to it. Staff was friendly and helped when asked.
When I checked in, they asked when I would check out. I told them I would check out at the latest time which they said was 12PM. They DEACTIVATED our room keys by 10AM. We had to wait for 15 minutes (wet from pool + beach) for someone to come to let us into our room. The women who came acted like this situation is normal. (Never happened to me at any hotel I stayed out.) You shouldn't ask for check out time if your not going to keep my keys active until I actually check out. When we got to our first room and attempted to turn on the shower, sewage came out from the tub. It was disgusting but we were immediately given another upgraded room and everything was fine.
location, atmosphere, staff, hotel condition, location
messy, too many rules, poor hours of operations,
Pool facilities are great,the lay-out of the resort good, good amount of shade around pool good waiters to come to your chair. The resort location in Port Royal was good close to good golf courses. Check in was easy and check-out a breeze! Staff were friendly and helpful!
no negative items
The Westin is a very nice, Vegas style resort hotel.
I would have liked to have seen the areas around the pool decks kept a little more ship shape. There were lots of leaves on the seating and decks. It seemed like they were on their off season staffing levels, so not all tasks were being attended to immediately. If I had paid full price to stay, I would have been disappointed.
Located in Hilton Head Island, The Westin Hilton Head Island Resort & Spa is an easy drive from Haig Point Club and offers on-site parking. It features an outdoor pool, outdoor tennis courts and complimentary Wi-Fi.
This 4-star resort provides a free shuttle service, 24-hour room service and an express check-in and check-out feature. Helpful and professional staff are available 24 hours a day. The resort also offers a kids club, a 24-hour business centre and a concierge.
Recently refurbished, Westin Resort Hilton Head Island has 416 comfortably furnished rooms. Each offers a variety of entertainment amenities, such as an entertainment center and a flat-screen TV.
The Westin Hilton Head Island Resort & Spa features a convenient café where guests can have a bite to eat after exploring the property's surrounds. In the evening, guests are invited to enjoy a beverage in the on-site bar. A variety of cafés and restaurants are also available in the area.
Westin Resort Hilton Head Island is a convenient base to discover nearby Hilton Head Range Rear Light, as well as everything the local area has to offer. Hardeeville and Bluffton are also an easy car ride away.
based on 538 reviews
Policies vary by room type and provider.
Guests with existing The Westin Hilton Head Island Resort & Spa reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Hilton Head Island Resort & Spa for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Hilton Head Island Resort & Spa is located at 2 Grasslawn Ave, 6,6 km from the centre of Hilton Head Island. Barony Course at Port Royal Golf Club is the closest landmark to The Westin Hilton Head Island Resort & Spa.
Check-in time is 16:00 and check-out time is 11:00 at The Westin Hilton Head Island Resort & Spa.
Yes, The Westin Hilton Head Island Resort & Spa offers free Wi-Fi.
Yes, The Westin Hilton Head Island Resort & Spa offers free parking.
No, The Westin Hilton Head Island Resort & Spa does not offer free airport shuttle service.
The Westin Hilton Head Island Resort & Spa is 2 km from Hilton Head Island. The Westin Hilton Head Island Resort & Spa is 49,7 km from Savannah/Hilton Head.
Yes, The Westin Hilton Head Island Resort & Spa is a pet-friendly hotel.
Yes, The Westin Hilton Head Island Resort & Spa has a pool on-site.
The Westin Hilton Head Island Resort & Spa has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.