10.0
Pros:friendliness and fast transactions.Cons:pickup & drop off service, but I understand the reason for not longer providing that service...but I do miss it!Reviewed Apr 1 2021
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3.6
Pros:NothingCons:They didn’t have the right size SUV for us. Very, very frustrating process.Reviewed Jul 7 2020
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2.0
Cons:Complete waste of my time. I made the reservation and I literally walked to the rental place and was told I couldn’t rent with a debit card and also that they did not have any cars available for rent. I was stuck for 6 hours waiting for a friend to get into town to pick me up. I was also never reimbursed the insurance on the vehicle that i never even rented. Horrible experience and I will never use hertz or kayak to rent a car ever againReviewed Dec 28 2019
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10.0
Pros:Friendly staff. Very quick with getting me my car.Cons:Everything was greatReviewed Apr 16 2019
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5.6
Cons:Inability to turn in car on Sunday thus saving a day's rent.Reviewed May 15 2018
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10.0
Good experiencePros:Quick smooth transactionCons:NothingReviewed Apr 18 2018
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9.2
Pros:The readiness of the car and the reliabilityCons:A delay due to a slow computerReviewed Mar 31 2018
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8.0
Pros:Good price, staff was friendly.Cons:Car was dirty, should of been cleaned a little better inside and out.Reviewed Mar 20 2018
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9.6
Great car and great rate, if you prepay.Pros:The rental, a Toyota Corolla, was a great car with low mileage. It was comfortable, had cruise control, and the air conditioning worked fine. The agents at the counter were friendly and acted in a professional manner.Cons:It was a bit difficult to find the rental office inside a car dealership.Reviewed Aug 30 2017
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4.4
Not enough cars on handPros:The employees were pleasant and accommodating.Cons:Had me and two others waiting for similar size vehicles. Couldn't give ETA when they would have them. Did eventually upgrade size but had us all waiting one hour or more.Reviewed Jun 20 2017
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10.0
Pros:Service was great car was a joy to travel. Judith is awesome!Reviewed Jun 7 2017
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10.0
Pros:Judith was awesome. The car had 50 miles on it and it was a joy to drive. Hertz is the bestReviewed May 16 2017
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