Guest reviews
Overall rating
8,6
Excellent
Based on 5 reviews
Cleanliness
9,6
Comfort
8,8
Pick-up/Drop-off
7,6
Value for money
8,4
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
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3
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8,0
Pros: Got a bigger vehicle than reserved
Cons: Got a big vehicle
review from
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8,0
Pros: Easy pick up and drop off. Car was clean and in good repair. Booked through internet and price quoted was price I was charged. For the price I would use these guys again.
Cons: All in all staff were very decent. Don’t have anything negative to say.
review from
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6,8
Not ready for prime time.
Pros: Car was fine.
Cons: I had to wait an hour at the pick up office because the only staffer could not make her computer process my contract nor print it out. She called everyone looking for help and finally her top boss emailed the contract to her and she printed it out. When I brought the car back, they had no plan ho
review from
Where can I find Hertz hire cars in South Hadley?
650 New Ludlow Road, Hertz car hire
Address
650 New Ludlow RoadHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday |