Book Hertz hire cars in Rome

Reviews for Hertz in Rome

Recent reviews

Traveller rating

Excellent

15

Good

8

Okay

10

Mediocre

13

Poor

2

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pick up the carwrong location

car was cleanfriendly staff

rented a carlocation was closed

car availablecustomer service

pick up and dropcredit card

2.0

Nobody in front desks told me there there were a law in Rome forbidding the cars of the tourists to get inside the city centre, so I got a ticket of 90€ for doing so.Reviewed Jun 14 2022

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6.0

Pick up was easy. Drop off was a bit tricky - confusing as to where to drop off in the Rone airport. The worst part is that we had a flat tire and couldn’t get through to get help at Hertz. The English speaking line was staffed by someone who didn’t speak English but promised to call us back (but never did). We had to figure out and fix ourselves. When we returned we were told we couldn’t get reimbursed even though we had “super cover” insurance which we had been told covered absolutely everything. (except flat tires evidently) Honestly I wouldn’t recommend Hertz.Reviewed Jan 1 2022

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10.0

Instruction for car pick-up and drop-off could be clearer. What is required for car pick-up, such as a US issued driver's license, and directions to get to the pick-up and drop-off locations. The instruction could come in the form of an email. Other than that, the experience was excellent.Reviewed Dec 19 2021

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1.9

We had to wait well over our scheduled pick-up time for our after a long night in the air.Reviewed Sep 8 2021

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5.9

The pickup was smooth, but the agent was impatient and a bit unpleasantReviewed Aug 31 2021

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10.0

Very expensive but nice car and great staffReviewed Aug 10 2021

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1.9

Car hire office was closed. When we arrived the next morning, they said that booking no longer available.Reviewed Jul 19 2021

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10.0

Fast, simple, no hidden costsReviewed Jul 11 2021

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8.4

Pros:The value and way the car handledCons:The pick up was a bit disorganized and there were charges that were unexpected but then they were removed. There was also a bill at the end, but then that wasn't on the card. It was a bit confusing.Reviewed Dec 22 2019

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7.2

Pros:Paulette was really helpful when we picked up. The drop off was not as easy in Milan, because it wasn’t clear where to go, so we went into the store to ask but there was only one person working and a lot of people waiting. I waited 30 minutes to talk to someone and was told that I just needed to drive up to the 5th floor of garage to return.Reviewed Oct 21 2019

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5.2

Cons:Car not clean, car with either no pick-up nor acceleration . Had to wait in Rome because car was not readyReviewed Sep 10 2019

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6.0

Pros:Staff at Fiumicino were nice but tragically slow. Longest line I have ever seen. Waited easily 90 minutes. RidiculousCons:No way to call Hertz in Italy to extend reservation. Plenty of numbers but no one ever picks up. Just had to return the car late and hope for the best. Kayak confirmation number that was meant to be a hertz confirmation number was not recognized by hertz system.Reviewed Aug 25 2019

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• What is the most popular car hire from Hertz in Rome?

  Compact (Nissan Juke or similar) is the most frequently booked car hire type from Hertz in Rome.

• How many car hire locations does Hertz have in Rome?

  Hertz has 32 car hire locations in Rome. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Fiumicino airport (FCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Fiumicino airport (FCO)?

  Yes

• Does Hertz have a car hire location at the airport: Ciampino airport (CIA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Ciampino airport (CIA)?

  Yes