Book Budget car hires in Rome

Pros: I didn’t like anything. When we arrived we had not been assigned a car and we were on time. It took over 2 hours to be assigned a car. I paid for an upgrade to try to get a car faster. Then when we arrived to pick up that car, it wasn’t available. We were assigned the same car as another person. Took another hour. Once received the car wasn’t cleaned property.

Cons: Better communication and recreation system

Pros: Car rental was ok

Cons: Staff and service were horrible

Pros: Nothing

Cons: They rip you off

Cons: 45 minute wait at the airport to see the agent! Then they did not have the type of car that was ordered

Pros: Staff at pick up were slow, assigned me the wrong car and made it seem like my reservation was a complete hassle

Cons: Staff could be welcoming and can confirm your reserved car is in fact there on site

Pros: I liked the car.

Cons: The pick up location in Rome was horrible, they made me wait for 1h and 20 minutes, the people there were rude. The drop off was worse, location was closed at a Saturday afternoon, when they inspected the car on the next day they charged me $550 for damages on the car that I didn’t do it.

Pros: The staff was friendly and the drop off was quick and easy.

Cons: Lots of body damage, no cruise control, slow leak in 2 tires. LOTS of add on costs! For example, they made me rent snow chains since I was leaving Rome (going SOUTH!)

Pros: Nothing

Cons: That I was charged unexpected for damages that were previously in the car (scratches in the front bumper) for a ridiculous amount of 540 EUR! I

Pros: Nothing

Cons: The agency claimed I had damaged the car upon returning it and charged me an exorbitant amount of money. Will never use again!