Book Dollar hire cars in Rome

Rome, Italy
Oct 5 — Oct 12
Rome, Italy
Tue 5/10
Noon
Tue 12/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Rome

Overall rating6.8 GoodBased on 31 reviews
Cleanliness
7.3
Comfort
7.5
Overall
6.7
Pick-up/Drop-off
5.3
Value for money
7.0

Recent reviews

Traveller rating
4
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1
2
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Find reviews that mention:
4.8
A mess!Pros:Upgraded car performed flawlessly and was very comfortable.Cons:Dollar uses Hertz/Thrifty as agents but nowhere is this mentioned. Nowhere did it say at Rome train station the location to do the paper work was different than where there cars are located so went to the wrong location. Asked about if the car was returned a little after the origination time (as we had to walk back to the parking garage delaying the pick up of the car) if this would be and issue and was told that as long as I was close it would be ok. Found out at the garage that I was not given all the paper work so at the pick up garage they generated new paper work. Picked up the car. The car was not clean. Rushed check out process Large dent in passenger side door and significant scratches elsewhere. Was told by the garage staff they were aware of all the damage. Thankfully took pictures and paid for the supplemental insurance (very pricey). Drove the car without incident. The return to Florence was more near chaos. Arrived a half hour after the origination time due trouble getting diesel and was immediately asked about getting in an accident due to the dent in the door and also noted the scratches. Also he noted I was a 1/2 hour late returning the car. I stated that the body damage was there already there when we got the car but the somewhat surly check in person stated the paper work had no mention of the car having any damage what so ever. His attitude slowly changed when he realized the substitute paper work given to me at the garage was essentially blank with nor even the starting milage filled in. We worked out a guesstimate for the starting milage and likely since I had the supplemebtal full coverage and time dated pictures of the damage he said nothing more about body damage. Also nothing further about late arrival. After having significant stressr and feeling like this was all going terrible wrong he said everything was fine and he closed the rental. In the end I am not sure I would use Dollar again too much chaos!Reviewed Oct 30 2017
review fromkayak
10.0
Pros:Easy pickup and drop off next to airport. Convenient key drop.Reviewed Jul 27 2020
review fromkayak
2.4
Pros:Location in terminal.Cons:Horrific experience with Hertz in Rome Fiumicino. Rented a car that had a tire blown as soon as I started driving it. Called the Hertz location in Fiumicino and no answer. Called multiple times, but no answer. Had to call the US number only to get transferred to Road Side assistance for Canada? Ended up changing the tire myself then drove to my hotel. Kept calling Hertz in Rome (total of 8 times that day) but no answer. Tried calling Naples (no answer), Milano (no answer) and Salerno (answered but told me I wasn't covered because Hertz had franchised their business in Italy?). Suggested I pay for the flat myself and be on my way. In order to salvage my trip, I did just that. Only to find that the tire had prior damage in two places and it was unlikely that it could withstand another "patch" job. Nevertheless, I paid the fee for just that and tried to get ahold of Rome Hertz another 14 times over 4 days. No answer! The car sat parked because the newly patched tire went flat again! Seriously, I can't make this stuff up. Called the US again without help as they simply said I needed to deal directly with Rome Hertz only. I used Twitter to get a road side assistance number for Italy and the towed the car finally, while I had 5 days left on my rental. They refused to take me to Hertz to get a replacement saying I needed to pay a taxi for that (I was 60 miles away from the nearest location). I simply told them to keep the car and I would deal with it upon my return to Rome via another means. When I got to Rome, they had the nerve to charge me for a one way drop off charge in addition to my full contracted rate. NEVER AGAIN WILL I RENT FROM HERTZ/DOLLAR/THRIFY.Reviewed Aug 26 2020
review fromkayak
8.0
Great Car, Great Price, Tried to hard for add-onsPros:Great Car, Great PriceCons:Tried to charge us 200+ euro for gas without explaining Tried to charge us around 500 euro for insurance. I booked with Kayak insurance provider for $9 per day. Tank did not mark full when I checked out,they said it was normal. I filled up five blocks away and they tried to charge me for gas because tank showed just over 7/8ths. Tried to charge me for damage to car that was highlighted on our checkout sheet. It felt like charging customers for damage was standard procedure as there are so many scratches and dents on the outside of the car, so I recommend checking your car carefully and making sure allReviewed Jul 5 2017
review fromkayak
10.0
Pros:easy pickup and dropoffCons:The baby car seat was almost the same price as the car rentalReviewed Jul 16 2019
review fromkayak
9.6
SatisfactoryPros:We could drop the car at PalermoCons:Insurance infoReviewed Oct 1 2016
review fromkayak
7.2
Great car, terrible service at Rome airportPros:The car was spacious and comfortable to drive. The advance booking was efficient and easyCons:The wait at the airport in Rome was awful. Service was extremely slow and it took us two cars to get the carReviewed Jul 31 2016
review fromkayak
5.2
Chaos at pick-upPros:Great little car (Fiat Panda) to drive through narrow Tuscan city streets.Cons:Pick-up was chaos: We had booked the car at Dollar, but no Dollar was to be found at the pick-up in the airport in Rome (we were not aware that Dollar was a Hertz company, nor were we informed). The queue to pick up the car was very long, and it took approx. 1.5 hours before it was our turn. Overall, a very poor car pick-up experience.Reviewed Jul 20 2016
review fromkayak
2.0
Reservation not honoredCons:Dollar counter in Rome said they did not have the reservation and refused to call the US service desk. I called from my hotel and they confirmed they had the reservation but would not call the counter in Italy. Took hours of back and forth and finally had to get a car from another rental car company which was at the airport and cost $30 just to pick up the car.Reviewed Nov 23 2015
review fromkayak
10.0
Pros:Size worked, all functioned, dashboard GPSReviewed Jun 27 2016
review fromkayak
4.0
Cons:Very difficult to find the drop off even with Navigation. Employee was not very attentive or helpful.Reviewed Oct 18 2018
review fromkayak
10.0
Pros:Nothing. I got a new car. I can't ask for nothing else.Cons:Nothing!Reviewed Jun 18 2019
review fromkayak

Where can I find Dollar hire cars in Rome?

Via Mario Mameli Snc, Dollar car hires

Address

Via Mario Mameli Snc

Hours

Monday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday09:00 - 23:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+39 06 7934 0616

Address

L. Da Vinci Ap

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+39 06 6501 1553

Address

Via Giolitti 34(plat 24)

Hours

Monday07:30 - 20:00
Tuesday07:30 - 20:00
Wednesday07:30 - 20:00
Thursday07:30 - 20:00
Friday07:30 - 20:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+39 06 474 0389

Address

Via Dell'argilla 5

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00

Phone

+39 06 3937 8808

Good to know

Most popular location

L. Da Vinci Ap

Most popular car type

Intermediate

FAQs about hiring a car from Dollar in Rome

  • Intermediate (Audi A3 or similar) is the most frequently booked car hire type from Dollar in Rome.

  • Dollar has 4 car hire locations in Rome. Take a look at our Dollar hire location map to find the best car hires near you.

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