Book Hertz hire cars in Rapid City

Rapid City, SD, United States
Sep 27 — Oct 4
Rapid City, SD, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rapid City

Overall rating7.9 GoodBased on 38 reviews
Cleanliness
8.2
Comfort
8.5
Overall
7.7
Pick-up/Drop-off
7.8
Value for money
7.6

Recent reviews

Traveller rating
15
3
1
2
0
Find reviews that mention:
9.6
Pros:Kale, the RAP airport, was awesome!Reviewed Jul 26 2020
review fromkayak
10.0
Excellent servicePros:Ease of renting and friendly customer service. Very easy to drop off in Phoenix and free shuttle to terminal.Reviewed Dec 20 2016
review fromkayak
9.2
Pros:Short line even without standing in Gold line. Low mileage modern car as upgrade when compact sedan not available. Simple return process too.Cons:Chevy Malibu upgrade when compact sedan not available was acceptable (no other sedans available). Just not my preferred brand/model.Reviewed Aug 23 2020
review fromkayak
10.0
Pros:The staff was friendly and the pick up was quick and easy. When we got to the car we found they gave us an upgrade for no extra cost. Must have been what they had available at the time.Cons:Everything went smoothly. The price was higher than we would have preferred, but that was because we picked up in Rapid City and dropped off in Sioux Falls. The price was lower through Kayak than directly with Hertz. It couldn't have been easier though at both ends.Reviewed Aug 7 2020
review fromkayak
9.6
Pros:Great car great staffCons:NothingReviewed Aug 2 2020
review fromkayak
2.0
Pros:Quick check in and check out.Cons:I returned the car a day early but I was still charged for that day.Reviewed Apr 23 2021
review fromkayak
4.0
Pros:The ease of pick up.Cons:I rented a car two weeks ago to see my elderly mother in the hospital. A week later I had to return for her funeral as she passed away. The price of the rental was three times higher than it was when I rented from them the week before. The car was also dirty, and was definitely not cleaned to COVID standards. I had arrived late at night, so I did not have time to see the inside of the car until the next morning. I called the Hertz 1-800 number and they told me it was a Hertz Licensee Rental location and I would have to call the local number. I called and they told me the rates had gone up in the last week (almost 60%!?). Hertz also said they did not have a bereavement policy. On the call, I told the employee about the car being dirty and he said they would check into it. I never received a call back from Hertz. When I returned the car on April 17 two employees were behind the counter. They told me the same thing about the price increase, and when I told them about the interior of the car being dirty they both said "oh I know who that was". Evidently, there had been several complaints recently regarding the cleanliness of their cars, and all the complaints had been cleaned by the same employee. I continued my check out and left to catch my flight home. I would like to thank the two employees who checked me out as they both told me their condolences. They were also helpful in making notes in the computer regarding my complaint. I do realize there was nothing they could do, as neither was the owner.Reviewed Apr 18 2021
review fromkayak
10.0
Cons:All goodReviewed Jun 7 2021
review fromkayak
10.0
Pros:Very helpfulCons:Charges were extreme. Insurance offered at booking a misrepresentatiom.Reviewed Jun 11 2021
review fromkayak
2.0
Pros:nothingCons:everythingReviewed Jul 7 2021
review fromkayak
2.0
Pros:Car was fine.Cons:Terrible customer service in rapid city. Tried to pick up the car at 8am. The crew did not have a car reserved or ready by 9:00. Forced me to speed to Denver to catch a flight.Reviewed Jul 22 2017
review fromkayak
6.4
Pros:The car was clean, functional, and updated with the latest technologyCons:Hertz employees were exceptionally rude, from customer service on the telephone to the help desk. Their policy is outdated. I probably wouldn’t use hertz again if I had the option to chose a company to work withReviewed Jun 7 2019
review fromkayak

Where can I find Hertz hire cars in Rapid City?

4550 Terminal Road, Hertz car hires

Address

4550 Terminal Road

Hours

Monday08:00 - 23:30
Tuesday08:00 - 23:30
Wednesday08:00 - 23:30
Thursday08:00 - 23:30
Friday08:00 - 23:30
Saturday08:00 - 23:30
Sunday08:00 - 23:30

Phone

+1 605 393 0160

Good to know

Most popular location

4550 Terminal Road

Most popular car type

Compact

Top tips for hiring a car from Hertz in Rapid City

  • Compact car hires from Hertz in Rapid City are around 34% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Rapid City

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Hertz in Rapid City.

  • Hertz has 1 car hire location in Rapid City. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes