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Some of the car hire desks at RAP are located in the main Arrivals terminal. You will find branches such as Budget Car Hire, Avis and Hertz inside Arrivals. Budget Car Hire is situated on the east side of the Arrivals Hall, near the American Airlines gate, whereas Avis and Hertz are located to the far west. Easirent car hire is situated in the north end of the terminal, past the Mount Rushmore Memories Store. There are also some car hire branches located outside the airport. For example, Enterprise is situated just across Terminal Road, outside the main Arrivals exit. Hertz’ pick-up lot is also situated here.
Car hire branches at Rapid City Airport have a host of special services to help you personalise your rental and find a car hire deal to suit your needs. If you’re travelling with family, most car hire firms give you an option to rent infant car seats with your booking. You can also hire extras, such as GPS or an additional driver option, with companies like Avis, to ensure that you have everything you need along the way.
When you arrive to collect your vehicle at Rapid City Airport, you must have your driving licence and also the credit or debit card that you used to make your online payment. It is also advisable to carry photographic ID when you go to pick up your vehicle.
When you hire a car with Alamo at RAP, you can take advantage of their accelerated check-in option. This service allows you to enter your details online before you arrive, which speeds up your journey from the runway to your vehicle. Using accelerated check-in options will help you bypass queues and get you on your way. There is also an advance check-in option available with Enterprise.
Based on ratings and reviews from real users on KAYAK, the best car hire company at Rapid City airport is Hertz (8,6, 55 reviews).
Car hire companies that offer shuttle or pick-up services from Rapid City airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.
One location in Rapid City Airport
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Reviews
10,0 Wonderful
Jan 2022
8,0 Very Good
Nov 2021
2,0 Poor
Apr 2021
Pros:
Quick check in and check out.Cons:
I returned the car a day early but I was still charged for that day.4,0 Mediocre
Apr 2021
Pros:
The ease of pick up.Cons:
I rented a car two weeks ago to see my elderly mother in the hospital. A week later I had to return for her funeral as she passed away. The price of the rental was three times higher than it was when I rented from them the week before. The car was also dirty, and was definitely not cleaned to COVID standards. I had arrived late at night, so I did not have time to see the inside of the car until the next morning. I called the Hertz 1-800 number and they told me it was a Hertz Licensee Rental location and I would have to call the local number. I called and they told me the rates had gone up in the last week (almost 60%!?). Hertz also said they did not have a bereavement policy. On the call, I told the employee about the car being dirty and he said they would check into it. I never received a call back from Hertz. When I returned the car on April 17 two employees were behind the counter. They told me the same thing about the price increase, and when I told them about the interior of the car being dirty they both said "oh I know who that was". Evidently, there had been several complaints recently regarding the cleanliness of their cars, and all the complaints had been cleaned by the same employee. I continued my check out and left to catch my flight home. I would like to thank the two employees who checked me out as they both told me their condolences. They were also helpful in making notes in the computer regarding my complaint. I do realize there was nothing they could do, as neither was the owner.9,2 Wonderful
Aug 2020
Pros:
Short line even without standing in Gold line. Low mileage modern car as upgrade when compact sedan not available. Simple return process too.Cons:
Chevy Malibu upgrade when compact sedan not available was acceptable (no other sedans available). Just not my preferred brand/model.10,0 Wonderful
Aug 2020
Pros:
The staff was friendly and the pick up was quick and easy. When we got to the car we found they gave us an upgrade for no extra cost. Must have been what they had available at the time.Cons:
Everything went smoothly. The price was higher than we would have preferred, but that was because we picked up in Rapid City and dropped off in Sioux Falls. The price was lower through Kayak than directly with Hertz. It couldn't have been easier though at both ends.One location in Rapid City Airport
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Reviews
9,6 Wonderful
Oct 2020
Pros:
all around good deal!Cons:
Nissan Rogues are not the most comfortable ride, but not bad overall.9,2 Wonderful
Jul 2020
Pros:
The airport was difficult to find where to drop off. Had to park and go inside to ask questions.9,6 Wonderful
Dec 2019
Pros:
speed at check inCons:
Better tires to navigate through the snow8,4 Very Good
Sep 2019
Pros:
the pick up and drop off was very easy9,2 Wonderful
Aug 2019
Cons:
Car was not clean5,2 Fair
Jun 2019
Pros:
Staff was good, truck was notCons:
Truck was well used and could have been cleaner inside. Inside had an odor to it. Alamo must have acquired this truck used and put it into service. I had a new Ford four door pickup rented from Hertz the week before and it was great. I thought I was getting a better deal with Alamo on the trip.One location in Rapid City Airport
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Reviews
8,0 Very Good
Oct 2020
Pros:
The staff was friendly and helpful.Cons:
We had paid for Sirrius radio but it was not available in our car. Enterprise was quick to credit us back the cost quickly upon having it reported to them.10,0 Wonderful
Oct 2020
Pros:
The agent who rented us the vehicle was outstandingCons:
Nothing really. Got a tire pressure warning on way back to airport, but had nothing to do with Enterprise9,2 Wonderful
Aug 2020
Cons:
Pick up time was a little slow ... several callers who called AFTER I walked in office were handled while I waited instead of putting them on hold and taking care of me in proper order10,0 Wonderful
Jul 2020
Pros:
The staff at both the pick-up & drop-off points were very nice, courteous & professional.5,2 Fair
May 2020
Pros:
The pick-up staff was really friendly.Cons:
I feel like we were set up to pay more for this rental from the start. I clearly marked we would only need it for one day, but by the time we got to the drop-off location, it was closed until the following Tuesday (2 extra days). I could not find any information on how to drop off the car to meet up deadline, and when I called Enterprise, they weren't open. Also, the pick up agent was trying to claim we caused hail damage, but I didn't drive through or have any hail during when I had the car. Thank god I didn't drop it off without someone there, because who knows what else they would've tried to pull on us. Now, I've been charged for 3 days & the damage to the car I didn't do. And I will likely never rent from this company again.7,6 Good
May 2020
Pros:
Staff was nice. Put up was not organized, but car was clean and ready.Cons:
Picked enterprise because of Riverwalk location. Day before pickup, I called to confirm, and found out car was at a location that was a $13 Uber from our hotel. Added at least another $26 to rental cost.One location in Rapid City Airport
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Reviews
1,9 Poor
Jul 2021
10,0 Wonderful
May 2020
Cons:
The whole experience far exceeded my expectations ....From pick-up to drop-off9,2 Wonderful
Oct 2019
Pros:
Staff very helpful and friendly.Cons:
Price could have been lower.9,2 Wonderful
Jul 2019
Pros:
Staff at Rapid City, SD was friendly and cars were right out the airport exit doors.Cons:
Staff could of been more familiar with the additional insurance sold on the web site. They told me it didn't cover an additional driver, which is why I purchased it through you rather then budget.8,0 Very Good
Sep 2018
Pros:
The car was a very smooth ride and drove very well. Was very handy to have the two extra seats in the back that made it comfortable for 6.Cons:
They were not very good at explaining all the extra charges associated with the insurance and gas options which cause my rental to wind up being almost double the original quoted price.10,0 Wonderful
Aug 2018
Pros:
Last minute rental decision made simple!Cons:
Counter person requiring a SSN!One location in Rapid City Airport
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Reviews
10,0 Wonderful
Sep 2023
2,0 Poor
Jul 2023
7,9 Good
Jul 2021
One location in Rapid City Airport
Filters
Reviews
6,0 Okay
Oct 2022
2,0 Poor
Jul 2020
Cons:
The car I booked on line didn’t exist. Showed up at the counter. No one was there called the number. Lady identifies herself as the owner tells me she doesn’t even own a car like that in her business.8,4 Very Good
Sep 2019
Pros:
Every aspect of pickup and drop-off was very easy and smooth.Cons:
I was supposed to get a Chevrolet Impala or equal, but got a Hyundai Sonata, which I do not consider as equal.8,0 Very Good
Sep 2019
Pros:
The staff was great! Very friendly and quick. Explained everything.Cons:
The price for the car for one weekend was a bit high, and the car was small and not very powerful. Only 2 suitcases fit in the trunk. But it got us where we wanted to go.7,2 Good
Aug 2019
Pros:
Staff was helpful and drop off was easyCons:
Would have liked a smaller vehicle, like what we requested.8,0 Very Good
Sep 2018
Cons:
There was a mileage limit that was so low that I would not be able to complete my planned activities. They were quite willing to sell me a higher mileage rate, but the original mileage restriction was not advertised (to my recollection), so I did not have an option but to add this fee. If I had this knowledge sooner I may have reserved with a different company.One location in Rapid City Airport
One location in Rapid City Airport
One location in Rapid City Airport
One location in Rapid City Airport
Most popular car type | Mini |
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