Guest reviews
Overall rating
8,5
Excellent
Based on 15 reviews
Cleanliness
9,0
Comfort
8,8
Pick-up/Drop-off
8,4
Value for money
8,1
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
6
0
1
0
1
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
car available
easy drop
great car
friendly staff
wrong location
location was closed
rented the car
great service
quick and easy
great experience
great price
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5,6
Pros: The car was clean and comfortable.
Cons: The attendants at pickup were extremely misleading and unhelpful. I ended up getting charged double what they promised me. Also, they filled out a "Customer Survey" on my behalf without me knowing (this showed up in the Customer Check-Out Summary Report). I'm getting my money back.
review from
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10,0
Pros: Excellent vehicle and well maintained
Cons: nothing
review from
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10,0
Very courteous! Very convenient and everything went very smoothly!
Pros: Easy to book online. The gentleman that helped me was very courteous and it was a very simple, smooth, enjoyable experience!
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2,0
Cons: I was not given my car. I arrived at 12 and both employees attempted to lock the door on me and said they were clocked out. I went to Enterprise next door and they helped me out.
review from
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9,6
xmas roadtrip
Pros: we rented a minivan and took a roadtrip from san diego to salt lake city for christmas. It was the perfect solution. We had enough room for everyone, nobody got wear and tear on their car and it was a great value.
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10,0
Service and convenience
Pros: Friendly, paid for a Lyft ride home for me after drop off. Also have as pick up service.
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8,4
Great value
Pros: Excellent price, nice car in great condition and very clean.
Cons: Missing Bluetooth option and USB port, which I needed for charging my phone.
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10,0
Fast service
Pros: The service was professional clear and fast .
Cons: there was no issue with Kayak or Hertz. They were both professional.
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