Guest reviews
Overall rating
7,4
Good
Based on 3 956 reviews
Cleanliness
8,0
Comfort
7,9
Pick-up/Drop-off
7,7
Value for money
7,4
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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8,0
Cons: The extortionate 1 way rental fee.
review from
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10,0
Cons: Nothing, exceptional service.
review from
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8,0
Cons: I prepaid for the rental and was told that was it but was charged another $47 in fees directly. Plus the prepaid gas which was $70.
review from
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8,0
Pros: Pickup in the airport terminal was very easy.
Cons: Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do.
review from
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5,6
Pros: Good price.
Cons: Hertz service was shameful. Spent hours trying to resolve issue.... even spent hours at a dealership trying to fix. Hertz was awful. At drop off, the woman literally said. "Well, you got a great price on the rental" and "we will rent it to the next person like this too". Too expensive to fix
review from
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7,6
Pros: Staff was friendly
Cons: Could have adjusted my rental to my specifications (they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate)
review from
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2,0
Pros: Hertz wasnt the issue K A Y A K was
Cons: When inputting an airport code that should be a clue
review from
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2,0
Cons: Was not at the airport location.
review from
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2,0
Canceled my reservation that morning!
Pros: Nothing
Cons: They phoned an hour before my pick up time to cancel my reservation. Blamed it on a computer error and I had to rent a new car from a competitor at twice the price. Worst customer experience ever and claimed nothing could be done. Avoid booking with hertz at all costs!
review from
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6,0
easy pick up
Pros: fast easy pick up .. .nice that rental was just across the street from arrivals.
review from
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2,0
Cons: I didn’t like the fact that I didn’t have a car
review from
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6,0
Gas tank not full
Cons: Wow—after pulling out of lot realized gas tank was a quarter tank empty.
review from
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8,0
Cons: The extortionate 1 way rental fee.
review from
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8,0
Cons: I prepaid for the rental and was told that was it but was charged another $47 in fees directly. Plus the prepaid gas which was $70.
review from
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8,0
Pros: Pickup in the airport terminal was very easy.
Cons: Drop-off in Brooklyn was a mess. The garage entrance was blocked, so I had to leave the car on the street, and then it took about 15 minutes for someone to greet me and take the keys. Signage was poor, the office was messy, and I didn't know what to do.
review from
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7,6
Pros: Staff was friendly
Cons: Could have adjusted my rental to my specifications (they didn't have any mid-size cars available; when I suggested I take a compact, which were suddenly available at pickup, at a reduced cost, they insisted on just giving me a full-size at the mid-size rate)
review from
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5,6
Pros: Good price.
Cons: Hertz service was shameful. Spent hours trying to resolve issue.... even spent hours at a dealership trying to fix. Hertz was awful. At drop off, the woman literally said. "Well, you got a great price on the rental" and "we will rent it to the next person like this too". Too expensive to fix
review from
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2,0
Pros: Hertz wasnt the issue K A Y A K was
Cons: When inputting an airport code that should be a clue
review from
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2,0
Cons: Was not at the airport location.
review from
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2,0
Canceled my reservation that morning!
Pros: Nothing
Cons: They phoned an hour before my pick up time to cancel my reservation. Blamed it on a computer error and I had to rent a new car from a competitor at twice the price. Worst customer experience ever and claimed nothing could be done. Avoid booking with hertz at all costs!
review from
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6,0
easy pick up
Pros: fast easy pick up .. .nice that rental was just across the street from arrivals.
review from
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2,0
Cons: I didn’t like the fact that I didn’t have a car
review from
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6,0
Gas tank not full
Cons: Wow—after pulling out of lot realized gas tank was a quarter tank empty.
review from
Where can I find Hertz hire cars in Pittsburgh?
8 Rental Car Access Road, Hertz car hire
Address
8 Rental Car Access RoadPhone
+1 412 472 5955FAQs about hiring a car from Hertz in Pittsburgh
How many car hire locations does Hertz have in Pittsburgh?
Hertz has 6 car hire locations in Pittsburgh. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Pittsburgh Airport (PIT)?
Yes
Does Hertz offer shuttle or airport pick-up services from Pittsburgh Airport (PIT)?
Yes
