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10.0
I like the car but it could have been better if I had a bigger car.Reviewed Apr 13 2022
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8.0
On Google kayak website said if you pay through them they will not need a deposit that’s not true I still had to give them my credit luckily for me I was prepared but others are gonna be upset when they pay assuming they won’t need a depositReviewed Dec 21 2021
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10.0
Pros:Yes.Cons:Exterior of car was very dirty. Had doubts about interior being sanitized.Reviewed May 18 2021
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10.0
Pros:The staff was very friendly and helpful. We requested a minivan because we were moving my daughters belongings cross county. When we arrived we were told that the van had a safety issue and couldn’t be driven. They were able to accommodate us with a SUVCons:The rental was in a KIA dealership. Apparently there had been a recall and everyone needed rental cars. It took over an hour to be checked out. The staff was overwhelmed but did a good jobReviewed Sep 22 2020
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10.0
Pros:Service was excellent. They picked me up from home. Will use their service again.Cons:Everything goodReviewed Sep 22 2020
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9.2
Cons:It could have smelled better but apart from that everything was great.Reviewed Sep 9 2020
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4.0
Cons:Arrived at Hertz Palmdale as per directions at 12:30pm . I was initially served by Ms. Daisha Bates at approximately 1:45pm . Auto was delivered with front License Plate bent possible damage from Car Wash ? Interior smelled of tobacco and a cigarette butt was found on the floor. Left at 2:45pm .Reviewed May 10 2019
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8.4
Pros:The staff was very friendly and professionalCons:I waited over an hour to get the car that I wanted,.although I was not in a rush I would have liked for this process to have been a little quicker, seeing how I gave all of the information online.Reviewed May 9 2019
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2.0
Don't use Car Rental . comPros:NothingCons:I made a mistake on the reservation and called immediately, so Hertz cancelled, but Car Rental .com said they will still charge me. My daughter resubmitted for a rental (before I knew they would still charge me), then she went to pickup the car and there wasn't one reserved, so then they brought her one out that had candy stuck to the seats and smelled of smoke. She told the attendant, and he sprayed it with Fabreeze and considered this fixed. She cancelled the reservation. I will not go through a site for reservations again, only straight to National or Enterprise.Reviewed Dec 11 2018
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10.0
Really good.Pros:I love Hertz, they gave me a dang good car and honored my AAA membership, so I didn't have to pay the under 25 fee. Who else does that? 10/10, would rent again.Reviewed Oct 10 2018
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5.2
Cons:my pick up time was for 9 AM and I got the actual car at 11:15, not goodReviewed Jan 2 2018
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7.2
Lost in the stormPros:The car was great for the price and drove over 1900 miles without a glitch.Cons:The staff in the pick up location was too busy talking and joking around to notice me, their computers crashed, my agent took another customer while helping me, they made me call my credit card company to get an authorization code or they would charge me twice and when I returned the car there was no record of me renting a car in their system.Reviewed Aug 26 2017
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