Book Hertz hire cars in Oakland

Oakland, CA, United States
Aug 9 — Aug 16
Oakland, CA, United States
Mon 9/8
Noon
Mon 16/8
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Oakland

Overall rating6.4 GoodBased on 155 reviews
Cleanliness
6.4
Comfort
6.4
Overall
6.4
Pick-up/Drop-off
6.4
Value for money
6.4

Recent reviews

Traveller rating
66
24
31
34
0
Find reviews that mention:
4.4
Pros:The staff at the office on Broadway were helpful and courteous. The customer support folks on the phone were unhelpful and, sadly, a terrible experience. My partner was crying in frustration. That bad. The car was clean on the outside, but bug spattered on the outside. Trying to change the credit card used was impossible over the phone.Cons:The way you charge for extras is a poor experience. The pack of flexibility around rental changes is difficult. I rent cars on the regular for work and hertz is always my last choice. It’s always a poor experience. I swore again after this last rental that I’d never do hertz again.Reviewed Nov 14 2020
review fromcheapflights
10.0
Pros:Staff was friendly.Reviewed Feb 1 2021
review fromkayak
2.0
Pros:nothingCons:everything, I made a mistake by selecting Oakland as my pickup airport and realized it and warned Hertz, they said they would change to SFO and would just charge the difference between pick up at SFO and Oakland, despite providing by the way in my booking my flight number arriving obviously at SFO not Oakland! But in the end I was charged for Both reservations, obviously I used only one. I even called Hertz, after 1 hour going from service to service someone took my request into account, nothing happened. I will therefore not use anymore Hertz as a car rental, too heavy admin and poor customer service an your own service, EXTREMELY DISAPPOINTED, NEVER AGAIN!Reviewed Nov 12 2017
review fromkayak
10.0
Had a great rental experience with HertzPros:The customer service at the counter was excellent, from the time I picked up the car, and when I returned it, I left my phone in the car and had to go back I went to the counter the ladies were able to locate the car that had been taken they cleaned and after 30 minutes a supervisor had found my phone, I will be renting from Hertz again whenever I need a rental.Reviewed Aug 21 2017
review fromkayak
6.0
Cons:I scheduled an 8pm drop off and when i got to location it was closed.Reviewed Jul 24 2020
review fromkayak
5.2
Pros:Ease of drop off.Cons:Car had multiple dings and scratches which were not reviewed with attendant at pick up.Reviewed Sep 19 2017
review fromkayak
4.4
Cons:They gave me a car that only had a quarter of a tank of gas. It is very hard to approximate ensuring there is only a quarter of a tank of gas left when I turned it in. If there is more they basically get more money out of me. Not cool. The reason they hadn't filled it up was because they didn't have time and then said at least it was cleaned for me. Really?! I have never had a rental car that didn't have a full tank of gas and wasn't clean. Isn't that just standard practice?Reviewed May 24 2017
review fromkayak
4.0
Beware of Hertz Rental locations from the Oakland AirportPros:Nothing at this point.Cons:I thought Expedia would save me a some money. This was not the case. The Hertz location for my car rental was about 30 minutes from the airport in Downtown Oakland and NOT the Hertz location at the Airport. Considering I am not from Oakland, I did not find this out until the Hertz person at the airport told me to get on a shuttle to the area where all rental car companies are only to find out my rental location was downtown. Then my wife and I had to get back on the shuttle with our luggage back to the airport then take a $45.00 30 minute taxi ride to the rental location downtown only to wait about 45 minutes for the car to get ready. The money I saved vs my time using Expedia to book a car rental was not worth it and cost me more than booking without using Expedia I doubt I will use Expedia to book a car again and most importantly let other people to carefully research what they are buying and not buy into all advertising hypeReviewed Apr 1 2017
review fromkayak
2.0
No car. Terrible service.Pros:Nothing.Cons:I arrived to pick up the rental I'd reserved so I could get to a job interview. After watching the employee make multiple calls, I figured out that there was no car there and she was looking for one from other (not nearby) locations. She never bothered to alert me to the issue on her own, and waved me off when I tried to ask her what was going on and how long I might need to wait. I told her I didn't care if all they had was something smaller--I was happy to be flexible since I needed to get on the road for my interview. Other than rolling her eyes at me, the agent ignored me. I tried to talk to another agent. She was equally unconcerned. I understand that sometimes things are beyond employees' control. People had not returned cars on time, and I'm sure that's frustrating for the Hertz employees. However, a polite apology and a little concern for a huge inconvenience would have gone a long way. One of the worst customer experiences ever.Reviewed May 13 2017
review fromkayak
2.0
Cons:I never got to pick up the car, there was no car to be picked up. I was there on time, didn’t get service til 30 minutes later to find out that they didn’t have what I had reserved.Reviewed Nov 8 2018
review fromkayak
2.0
Pros:Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.Reviewed Aug 8 2019
review fromkayak
6.0
Cons:Car was old & some function was not working, For example, right winker was broken,Reviewed May 8 2017
review fromkayak

Where can I find Hertz hire cars in Oakland?

2400 Webster, Hertz car hires

Address

2400 Webster

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 510 268 0164

Address

1001 Broadway St.

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 510 451 3807

Address

7600 Earhart Road, Suite 1

Hours

Monday06:00 - 22:30
Tuesday06:00 - 22:30
Wednesday06:00 - 22:30
Thursday06:00 - 22:30
Friday06:00 - 22:30
Saturday06:00 - 22:30
Sunday06:00 - 22:30

Phone

+1 510 633 4300

Good to know

Most popular location

7600 Earhart Road, Suite 1

FAQs about hiring a car from Hertz in Oakland

  • Hertz has 3 car hire locations in Oakland. Take a look at our Hertz hire location map to find the best car hires near you.

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