Book Hertz hire cars in Mérida

Reviews for Hertz in Mérida

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

2.0

From $37 usd when I reserved, went to $200 with insurance and other charges… To drop off take about 1 hourReviewed Jun 12 2022

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2.0

HERZ Goldmember nr.62347703 R.J.L. van Vliet The requisted car was not avalable and the only replacement they were willing to give me without extra paying was an open pick-up with no projection cover for the laugage. I rejected, and there was no other chose given to pay an extra addition fee for the only upgrade car available. I had no choice otherwise I had no car and was stranded with my family (wife + 3 children). I will make an official complaint about the hole situation.Reviewed Jan 12 2022

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10.0

They gave me the car I needed, at the time I neededReviewed Jan 9 2022

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2.0

They did not have a car ready for me. And told me I was 8th on the waiting list. They said they would call me but did not. They gave me a number for head office. This caused me huge disruption to my holiday. This is the first time Hertz has ever let me down. Not even an apology.Reviewed Jan 1 2022

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2.0

They didnt respect the reservaition. No car for us.Pros:Nothing, they didnt gave us a carCons:Why have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.Reviewed Jan 2 2019

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6.0

Insurance confusionCons:I called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .Reviewed Jan 20 2018

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2.0

No cars despite reservation 1 month in advanceCons:Showed up to the airport in Merida with a reservation made 1 month prior. Said there were no cars, that the situation was "complicated." The desk agent even tried to pretend that I had just made the reservation that day. Shady all around, and it screwed up our trip so we had to completely change our itinerary.Reviewed Jan 9 2018

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2.0

Overpriced, complicated process and poor vehicleCons:Check in took over an hour and was at a different location then we were told. We eventually got the vehicle and it was fine to drive the only issue was it was terrible on fuel and cost a lot to refill. Drop off was confusing and we were lucky we arrived early as our booking was until 6pm but on arrival they advised if we had of arrived after 5pm we would have had to take the vehicle to the airport drip off which obviously would have been very inconvient and was lucky we arrived back before 5pm.Reviewed Dec 24 2017

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6.0

Cons:The actual price was almost twice the estimated price. After haggling with the guy at the counter I was able to get it down a bit, but still ended up paying more than expected.Reviewed Jul 31 2017

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2.0

Pros:No commentCons:No commentReviewed May 22 2017

review from

2.0

No Cars. Go.Cons:Made the reservation only to be told they had no cars and I would be put on a waiting list. That was over 5 days ago and I still haven't heard from anyone at Hertz. Will not use them again.Reviewed Apr 18 2017

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• What is the most popular car hire from Hertz in Mérida?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked car hire type from Hertz in Mérida.

• How many car hire locations does Hertz have in Mérida?

  Hertz has 3 hire locations in Mérida. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Rejon airport (MID)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Rejon airport (MID)?

  Yes