Mérida car hire

Mérida car hire

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Mérida, YU, Mexico
Sep 23 — Sep 30
Same drop-off
Mérida, YU, Mexico
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

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Mérida car hire information

Pick-up locationMérida
Hire locations54
Airport locations27

Mérida car hire reviews and directory

Rated no. 1
Economy Rent a Car
Best rated
10 Excellent (1 review)
1 location in Mérida
Economy Rent a Car
Locations in Mérida
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentJun 10 2021
Yes it was very easy. Arrived a 5 am and a friendly employee was there to drive me to the airport. The 1 st day very helpful and friendly employees!! Will recommand this place.Nothing, great service.
Rated no. 2
Avis
10 Excellent (1 review)
3 locations in Mérida
Avis
Locations in Mérida
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentJul 8 2021
Marcos was fantastic. I had so many questions and was pretty leery, but he did what we needed - car picked up early and insurance clearly explained. No funny business here.
Rated no. 3
National
9 Excellent (6 reviews)
4 locations in Mérida
National
Locations in Mérida
  • 9.6
  • 9.6
  • 8.6
  • 8.3
  • 8.6
Recent reviews
10.0 ExcellentOct 12 2020
The staff was very friendly and professional.
10.0 ExcellentDec 30 2018
Perfect!I liked the customer service at the counter and the attention to making sure I understood everything about the rental
8.8 ExcellentMar 1 2018
Nice cars good pickupsPick up was fast and efficient. Cars were clean and new and reliable.The whole insurance thing in Mexico is challenging and confusing. In this case we took the required 3rd party liability and declined everything else and used our credit card to cover rental car insurance. I always feel very unsure on if I am covered or not. Buying the full insurance package from the rental agency is very expensive.
5.2 OkayJan 2 2017
Car not ready until two hours late!Despite having a reserved car at 10:30am, we were still at the counter at 12:20pm. And they didn't have the size we had reserved. It was an incredibly frustrating part of my trip
10.0 ExcellentSep 28 2016
Needed to change inclusionsAgent pleasant,, car ready, short ride to depot. Agent was able to reissue the agreement at the same price with full insurance coverage. The original agreement only included mandatory liability insurance although we though we booked with collision damage waiver. Price came out the same.This is an independent National Franchisee. We thought we were booking with National. Everything was fine however.
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Rated no. 4
E-Z Rent-A-Car
6 Good (3 reviews)
1 location in Mérida
E-Z Rent-A-Car
Locations in Mérida
  • 7.3
  • 7.3
  • 5.3
  • 5.3
  • 4.6
Recent reviews
4.0 OkayJan 25 2020
Screwed on the insurance and price. End price was 1200USD. Would not accept credit card CDW, letter from Visa verifying, or proof of available credit ( $ 20000 ). Rent privately from Tony.
8.4 ExcellentMar 4 2018
Great car/great value, drop off a challengeCar was clean and upgraded from what we had anticipated. Driver waiting outside when we landed to take us directly to pickup.Our flight boarded at 5:45am and when we were dropping off car at 5:00am there was no one there to take the.
5.6 OkayJul 7 2017
Not REALLY at the terminalFriendly and helpful staff. Car was reliable and served us well.At the terminal doesn't mean at the terminal. It's a few blocks away and it was hard to find returning the car. I asked for an automatic SUV when I reserved but there were not any so I ended up with the car they use to pick up people at the airport. It had manual windows and locks. Plus we struggled to fit all our baby stuff in it. Charged us $30 for a few gallons of gas, which if you consider the exchange rate is really expensive. $80 online quote turned into a $239 charge. Misleading, beware.
Rated no. 5
Alamo
5.9 Okay (18 reviews)
2 locations in Mérida
Alamo
Locations in Mérida
  • 6.4
  • 6.4
  • 5.6
  • 5.4
  • 5.8
Recent reviews
2.0 MediocreJun 15 2021
Absolutely nothing. They refused to honor my reservation during a high-demand weekend.Well, everything. This was one of the most distasteful business transactions and customer service disasters I've experienced. They wouldn't honor my reservation because I was using a Mexican national ID (issued by the Government of Mexico) for diplomats. This ID is issued and used just as any other Mexican national ID - there is no distinction, but the very unhelpful Alamo office refused to accept it. They demanded a passport. It was the exact same situation of Alamo in Mexico demanding a Mexican citizen present a passport in lieu of national IDs, which would be illegal. Nor did Alamo agree to transfer the reservation to others in my travelling party. The attendant, named Paulina, demanded that we make an entirely new reservation online, which equated to almost a 100 percent price mark up off my original reservation. I will never use another Alamo franchise again.
2.0 MediocreApr 12 2021
NothingThey never gave me a car. They had overbooked
2.0 MediocreMar 21 2021
I was unable to rent a car. The address provided was incorrect, when I finally found the place I was there a few minutes and the guy said he couldn't read to me because it was 5:01 p.m. and they were now closed. Ridiculous
2.0 MediocreFeb 22 2019
nothing.I made a reservation and showed up at the counter. They were out of cars. What's the point of a reservation? I had to scramble door to door at other car rental companies to find someone who still had vehicles.
2.0 MediocreOct 31 2018
RAN OUT OF CARSThey ran out of cars
5.2 OkayJul 15 2018
no cars available, no service availableThe personnel at drop-off were efficient and kind.When i went to pick up the car, no one was there to help me. the employee that was available was not an agent. They shuttled me to another franchise location but they didn’t have any cars at all. none. they said i might be able to get one, maybe, later in the day but they’d have to charge me significantly more than i was quoted on orbitz.
4.0 OkayJan 9 2018
No mention of insurance rate during online booking!- I booked the car from Car Rentals. The price was good, around US$45 for two days, but made no mention about insurance. But when I picked up the car, I was charged insurance fee for almost double than what I paid for the car rental! How outrageous! - Alamo does not have a kiosk at Merida Airport and I waited for more than half hour to wait for a pickup to their center which was 2km away from the airport terminal. Very inconvenient.
10.0 ExcellentSep 23 2016
Alamo car rental......Spent three wonderful days in Merida Yucatan, visited surrounding ruins. 4 th day went to Alamo and inles than 15 minutes we were on our way to visit other towns and Mayan ruins, all the way to Tulum. The car was in great shape, clean and consumed little gas. THe roads were in excellent shape. It was difficult no to go above the speed limit, but thank God we did as there were several radar police on the roads...TUlum and the coast hotels are wonderful, drove up to Playa del Carmen and like other BIG resorts it was crowded polluted and we left as soon as we could. Cancun, forget it, overdeveloped tourist trap... Totally destroyed nature....what a shame... GOt back to Merida on time and again very efficient in our cur car return, about five minutes.... WOuld not think twice about using them again....
10.0 ExcellentJul 28 2016
I did not take the car, the prices mentiomed did not incluye the Insurance, and the Insurance was expensive, even more that the car itself.
4.8 OkayMar 27 2016
They didn't honor the reservation when we arrived.
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Rated no. 6
Budget
5.8 Okay (23 reviews)
3 locations in Mérida
Budget
Locations in Mérida
  • 6.1
  • 6
  • 5.7
  • 5.5
  • 5.7
Recent reviews
2.8 MediocreAug 20 2019
The drop off I requests a drop off at the airport in Merida and the office was close out side the airport And also the day before I past to the office and they tell me express that leave the car in avis that un regular totally Stupid people
2.0 MediocreFeb 28 2019
Nothing.They didn’t have my rental on file and they had no cars available.
2.0 MediocreFeb 26 2019
I was told at the counter that they did not have any cars. Then they proceeded to try to rent me an upgrade for 10 times the original reservation.Do I really need to explain?
8.4 ExcellentMar 8 2017
Budget was uff airport at Merida- was the only oneHard to find
2.0 MediocreFeb 5 2017
Poor facility condition and office hours.NothingPoor facility condition. Does not facilitate convenient drop off hours. No place to sit.
10.0 ExcellentJan 12 2017
great car and quick servicesI was given practically a new car and have no problem driving for several days. I do buy full insurance from them to be safe even my credit card claims covering some of them because the total price is cheap enough.
2.0 MediocreJan 10 2017
Rented to another person ......Booked 3 weeks in advance and got there The car was rented to somebody else . With plane delays in December , I show up to the Budget rental place 3 hours after .....and couldn't get any help from the employee . He said 15 persons tomorrow won't get their car either. How come a company like BUDGET can play like this with customwers ? Traveled 12 hours from France to don't get my car Not nice at all
2.0 MediocreJan 4 2017
Out of carsArrive at my destination when to the rental company give my reservation number and they told me that they didn't have any car left very frustrated needed to find a other car rental company never use them again and kayak didn't do any thing to help me.
8.0 ExcellentJan 4 2017
Return was swiftPrompt return and got a ride to the nearby airportNothing
4.4 OkayDec 12 2016
Drop off was easy to find near the airport and staff was efficient and friendly.
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Rated no. 7
Europcar
4.4 Okay (7 reviews)
3 locations in Mérida
Europcar
Locations in Mérida
  • 6.3
  • 5
  • 4.2
  • 5.4
  • 4.2
Recent reviews
2.0 MediocreFeb 27 2021
The drop off was efficient and easy.I felt ripped off and lied to about the extra insurance I had already purchased, will never use them again.
2.0 MediocreFeb 8 2021
NothingThey’re store wasn’t open even though on every online listing they should have been. A phone number for the store supervisor was posted on the door, I called and texted but got no response. I went elsewhere
8.4 ExcellentFeb 9 2020
Everything went smoothly. Pick up and drop off was efficient and quick.Upon car pickup I was hit with insurance. i tried to explain that I had coverage through my credit card and taking their insurance could nullify my existing coverage but they would not rent the car without buying theirs. It tripled the quoted cost. Thankfully, all went smooth and the issue was not tested.
6.0 GoodJan 21 2019
We had an appointment for 3 PM. I was early at 2:40 but they couldn't start the process until 3 PM. So OK. Then 20 minutes for paperwork and another 45 for the car to arrive and do the walk-around together. So we didn't have the car until 4:05 PM. And it's not like there were other customers.
2.0 MediocreOct 7 2016
Total Rip OffWhen I arrived the agent would not rent the car without a $200 fee for insurance that was already covered by my credit card. I did not rent the car.
Rated no. 8
Ace
4.3 Okay (6 reviews)
1 location in Mérida
Ace
Locations in Mérida
  • 4.3
  • 4.3
  • 4.6
  • 3.9
  • 4.3
Recent reviews
2.0 MediocreMar 21 2020
NothingThe company “ACE rental” apparently does not exist. There was no sign for the company and no office. I got swindled to go with another company that claimed to be working with this company. They did not honor the price I was quoted and I ended up paying more than I had budgeted for. I will not use your service again.
2.0 MediocreDec 28 2019
Nothing. Couldn’t pick up the car since our flight was delayed a few hours and they cancelled the reservation and we were left without a car. I did call and they said that 1 hour after the reservation time passed we’d be subject to availability... and furthermore their website said they close at 11:30 pm and they actually close at 10!!Better customer service, information to the customer. Would not recommend them.
6.0 GoodDec 26 2019
Clean car and meets as described onlineThey didn't help me install the two car seats I had reserved. Check-in took way too long (almost 30min without a line). Drop-off took even longer. I had to run to make sure my flight didn't leave me.
10.0 ExcellentNov 19 2017
The agent suggested that I took photos of any nicks and scratches as we did the handover walk around
2.0 MediocreApr 24 2017
NothingThe $90 estimated total turned out to be $433 because of a local insurance requirement mentioned nowhere during reservation. The Kia Sportage or equivalent turned out to be an old, scratched, noisy VW Fox. The personnel was impossible to reason with. I returned the "car" 1 day in advance and have not received a refund yet.
Rated no. 9
Firefly
3.9 Mediocre (4 reviews)
2 locations in Mérida
Firefly
Locations in Mérida
  • 3.5
  • 4
  • 3.5
  • 3
  • 5.5
Recent reviews
2.0 MediocreApr 17 2017
Value not as advertisedFriendly service.Value was not as advertised, but we ended up not renting the car. Renting the vehicle required insurance which was 10x the price of the rental.
8.4 ExcellentJan 9 2017
Hertz's less expensive branchEnthusiastic and attentive staff. Excellent price for the same car you'd get next door at Hertz. Check, as usual, for alternative insurance deals and you may save much more.Damn near impossible to find. It's a little garage behind the Hertz lot. It's new and nobody knew where it was, especially from the address, since you can't see in unless you go through the Hertz yard.
Rated no. 10
Enterprise
3.6 Mediocre (6 reviews)
4 locations in Mérida
Enterprise
Locations in Mérida
  • 3.3
  • 3.3
  • 3.6
  • 3.3
  • 3.3
Recent reviews
4.0 OkayApr 8 2021
I am very angry with this website.
2.0 MediocreMar 30 2021
Reservation not honored.
2.0 MediocreJan 7 2021
NothingThey did not even honor my reservation so I got to walk for 3 hours to find something else....
2.0 MediocreDec 31 2019
Actually having a car waiting for us. There was no car available.
Rated no. 11
Hertz
3.3 Mediocre (9 reviews)
2 locations in Mérida
Hertz
Locations in Mérida
  • 3.3
  • 3.5
  • 3.3
  • 3.1
  • 3.3
Recent reviews
2.0 MediocreJan 2 2019
They didnt respect the reservaition. No car for us.Nothing, they didnt gave us a carWhy have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.
6.0 GoodJan 20 2018
Insurance confusionI called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .
2.0 MediocreJan 9 2018
No cars despite reservation 1 month in advanceShowed up to the airport in Merida with a reservation made 1 month prior. Said there were no cars, that the situation was "complicated." The desk agent even tried to pretend that I had just made the reservation that day. Shady all around, and it screwed up our trip so we had to completely change our itinerary.
2.0 MediocreDec 24 2017
Overpriced, complicated process and poor vehicleCheck in took over an hour and was at a different location then we were told. We eventually got the vehicle and it was fine to drive the only issue was it was terrible on fuel and cost a lot to refill. Drop off was confusing and we were lucky we arrived early as our booking was until 6pm but on arrival they advised if we had of arrived after 5pm we would have had to take the vehicle to the airport drip off which obviously would have been very inconvient and was lucky we arrived back before 5pm.
6.0 GoodJul 31 2017
The actual price was almost twice the estimated price. After haggling with the guy at the counter I was able to get it down a bit, but still ended up paying more than expected.
2.0 MediocreMay 22 2017
No commentNo comment
2.0 MediocreApr 18 2017
No Cars. Go.Made the reservation only to be told they had no cars and I would be put on a waiting list. That was over 5 days ago and I still haven't heard from anyone at Hertz. Will not use them again.
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Rated no. 12
Thrifty
3 Mediocre (2 reviews)
2 locations in Mérida
Thrifty
Locations in Mérida
  • 2
  • 3
  • 3
  • 5
  • 2
Recent reviews
4.0 OkayApr 2 2021
Extremely expensive 400 dollars for a Vw Vento for 3 days. Car was dirty inside and outside, brakes are noisy and driver’s window wouldn’t open, and then it wouldn’t close.
2.0 MediocreApr 1 2021
They didn't have any car available
Rated no. 13
Sixt
2.8 Mediocre (1 review)
1 location in Mérida
Sixt
Locations in Mérida
  • 4
  • 4
  • 2
  • 2
  • 2
Recent reviews
2.8 MediocreJan 18 2018
nothing50% extra charges....
Rated no. 14
Dollar
2 Mediocre (3 reviews)
2 locations in Mérida
Dollar
Locations in Mérida
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreJan 8 2020
The car rental never happened, we showed up at the Dollar office and they had no record of our reservation and no cars to rent. They claimed to have not received it from Kayak. I rarely use Kayak and I don't really care where the break down occurred, will be booking directly with the car rental companies like I usually do going forward.
2.0 MediocreJan 7 2020
No vehicle available, so my family was stranded during our vacation. The Dollar staff blamed Kayak, saying they never received the reservation request in their system. Horrible experience.
2.0 MediocreJan 4 2020
They did not have any cars
Rated no. 15
Payless
2 Mediocre (9 reviews)
4 locations in Mérida
Payless
Locations in Mérida
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 MediocreJan 1 2019
Canceled my reservation and told me I had to pay 4x the amount I bookeNothing. It could have ruined my whole trip. I did not rent the car.I didn't like showing up at the rental office and being told my reservation for a car for 11 days was canceled. Then I was told instead of the rate of $17 per day was actually going to be $80 per day. This has happened with payless in Guatemala as well. I highly recommend not ever using this company. Bait and switch. So shaddy.
2.0 MediocreSep 17 2018
Not open at 7...I booked a car for 7 a.m. The store should open at 7, given the sign at their door. They had 2 numbers I called at several times, always answered by the answer machine. At 7h55 I gave up and booked another car at Budget... A shame
2.0 MediocreAug 19 2018
Worst ever rentalNothing!Receptionist send me to another car rental agency! He wanted to charge me more than 150 USD for an insurance.
2.0 MediocreFeb 28 2017
NonsenseNothing.Booked it in the states and got a quote. When we got to Merida the Payless staff tried to get more money for the car. He ended up trying to bargain with us and reduce the cost. This behavior was not okay, so we turned around and rented a car somewhere else. I will never use payless again.
2.0 MediocreJan 12 2017
no carNothing. Terrible.I had reserved a car from 10am. We turned up at 11.20am to find that they had rented out all their cars and had none left. We then had a mad panic trying to find another car to rent from another rental at the busiest time of year - eventually found one and had to pay twice as much for it. I actually blame Kayak as much because they should have made clear that 10am meant 'pick up the car at 10am on the dot otherwise they may rent out your car'.
2.0 MediocreJan 9 2017
Payless? Pay nothing because they don't have any cNothing.Travelled for 3 hours by 2 taxis and a bus to get to the branch after making a reservation through Kayak. When we arrived they said they didn't have our reservation - and worse than that, they didn't have any cars available whatsoever. To be fair to the guy behind the desk, he did suggest we try next door, but it was a bit of a dodgy set up and the only car they had was an old banger. He also suggested Unirent, which we ended up walking to and using instead. I would definitely recommend using Unirent in Merida - very professional and helpful, and the car was great.
2.0 MediocreJan 8 2017
No car availableEven when I had a reservation, when I got there they had no car to give me. I ended up with no car for my vacation. Terrible experience!!!
2.0 MediocreJan 1 2017
left without a carPayless was closed and did not answer calls when we arrived. we were forced to search for another vehicle at 8:00pm on christmas eve..
2.0 MediocreOct 12 2016
Worst customer service experience EVER !We arrived to the rental office and the process to rent the vehicle took +2 hours... First they couldn't find our reservation, then they asked us to show the info for our reservation which we presented via the confirmation email from Kayak but they stated that they needed a printed confirmation (which really didn't make much sense)... We finally convinced them to accept our emailed reservation and of course the rate "could not be honored"... They stated that the rate listed on the confirmation was oniy for the reservation, which really didn't make sense for us... We ended up paying a rate that was 300% higher... In addition to this, we had called the rental office as soon as we made the booking and asked for a car seat for our 1 year old baby boy, for which they mentioned that they had 3 available and it should not be a problem... Of course when we asked for the car seat they didn't have any available and the person stated that they hadn't seen any car seat availability in several months... After all the different card swipes, rate charges, deposit, document signing, opening of vouchers, etc... We came to find out that they actually didn't even had the type of vehicle that we had booked... They could only rent us a "similar" type of vehicle that wasn't even in clean conditions and that when we checked the dashboard the fuel tank was COMPLETELY EMPTY ! Customer service rep responded with a "oh you should be ok to make it to the gas station" completely forgetting the fact that I'm traveling with my 7 months pregnant wife and a 1 year old baby... Anyway, we made it work as we were pretty much against the wall since we had already planned a few tours and visits to different parks and sights in the area... Then finally when the time came to return the vehicle we kept calling the office to ask if we could return this to an office that the company had that was literally two blocks away from our hotel and we couldn't get a hold of anybody... We went to the office near us in person and were told to go return the vehicle at the other location in order to close our outstanding account... When we went to the office to return the vehicle we were told that an additional full day was going to be charged as the vehicle needed to be returned before 10 am, but how are we supposed to know that ? The info is mentioned on the rental document but of course in super fine print... We honestly think that the customer service reps should provide the courtesy of mentioning this at time of pickup... What made it worse was that while we were going thru all this process we saw a pile of documents with rental info from other customers where they had made the return to be right before the closing schedule for the rental office... Again WORST CUSTOMER SERVICE EXPERIENCE EVER !! The problem now is that this situation makes us think that Kayak does not validate the quality of the service that is provided by its partners, and this makes us not want to ever use Kayak again !
Rated no. 16
NU Car
1.9 Horrible (1 review)
1 location in Mérida
NU Car
Locations in Mérida
  • 1.9
  • 1.9
  • 1.9
  • 1.9
  • 1.9
Recent reviews
1.9 HorribleSep 13 2021
This is a scam. There was no store front for "NU rental cars" at the stated address. I did not get to pick up any car and had to do a last minute reservation with a different car rental down the street that looked legitimate. I did not feel safe...
Sunnycars
5 locations in Mérida
Sunnycars
Locations in Mérida
Recent reviews
Arrent Car Rental
2 locations in Mérida
Arrent Car Rental
Locations in Mérida
Recent reviews
IssiCar
2 locations in Mérida
IssiCar
Locations in Mérida
Recent reviews
keddy by Europcar
2 locations in Mérida
keddy by Europcar
Locations in Mérida
Recent reviews
Mas By Mex
1 location in Mérida
Mas By Mex
Locations in Mérida
Recent reviews
America Car Rental
1 location in Mérida
America Car Rental
Locations in Mérida
Recent reviews
Blueway
1 location in Mérida
Blueway
Locations in Mérida
Recent reviews
MEXRENTACAR
1 location in Mérida
MEXRENTACAR
Locations in Mérida
Recent reviews
Rhodium
1 location in Mérida
Rhodium
Locations in Mérida
Recent reviews
Right Cars
1 location in Mérida
Right Cars
Locations in Mérida
Recent reviews
100 travellers who hired a car in Mérida gave the car agency they used an average rating of 4,9

Car hire locations in or near Mérida

Good to know

Most popular car type

Economy

When to book a car hire in Mérida

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Mérida

  • Book your car hire in Mérida at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Mérida are around 68% cheaper than other car types, on average

FAQs about hiring a car in Mérida

  • The average price of fuel in Mérida is R59,69 per litre over the past 30 days. Filling up a tank of fuel costs between R716 and R955, depending on the car size.

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Mérida.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Economy car hire in Mérida costs R275 per day, on average.

  • A Intermediate car hire in Mérida costs R260 per day, on average.

  • A Standard car hire in Mérida costs R373 per day, on average.