Book Hertz hire cars in Kalamazoo

Reviews for Hertz in Kalamazoo

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6.0

Pros:The car drove smoothly.Cons:We were already on our way to pick up the car at one location when we received a call that that location was closed and we had to pick up at a different one that was farther away. We should have been notified much sooner, as we were needing to get on the road for our trip. At this new location, the Kalamazoo airport, they only had one person working and it was "here. here's your keys." We quickly that the car had not been cleaned between rentals, as there were crumbs in the car, dust on the dashboard, two bags of chips in the glove compartment, and the WORST part was that it was very obvious whoever rented it last had smoked something in the car. It STUNK. We did not have time to return to the airport to see about a different car, as we were already behind schedule with having to pick up at a different location, and need to get on the road to make it to our appointment in another state. We also didn't have an employee walk around the car with us, checking it out, so we were concerned we would be charged for the nick in the windshield or other scratches and dents that we noticed right away. What could have been done better? Having more than one person working at the rental counter, having the car cleaned (especially when it STUNK) and finding out we needed to go to a different location sooner. Finding out ten to fifteen minutes before pick up, when you've already left home, is not good enough.Reviewed Mar 28 2021

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4.0

Cons:The van was dirty when I picked it up, both inside and outside. I found a used water bottle in the door compartment. I swept hair bands and metal screws and dirt off the floor of the cargo area. The side cargo door rattled the entire time. Because the door did not close properly, the van was cold even when the heater was running full blast. The clerk had told me the vans had been used hard by Amazon. I expected a better vehicle than I received.Reviewed Mar 15 2021

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• What is the most popular car hire from Hertz in Kalamazoo?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Hertz in Kalamazoo.

• How many car hire locations does Hertz have in Kalamazoo?

  Hertz has 2 hire locations in Kalamazoo. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Kalamazoo Intl airport (AZO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Kalamazoo Intl airport (AZO)?

  Yes