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Car hire companies that offer shuttle or pick-up services from Kalamazoo Intl airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.
2 locations in Kalamazoo Intl Airport
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10,0 Wonderful
Apr 2017
Pros:
The car was super clean and had all of the amenities that an out of towner would need. The service in Kalamazoo was super fast and easy. The service professional was very friendly and communicated well. She did however tell me that she was positive driving from Kalamazoo to Detroit would need half a tank of gas so, per her advice, I pre-purchased the half tank of gas. I actually used not even 1/8 of the tank. But the good news is that the professional at drop off in Detroit verified my gas use and refunded me the rest!7,2 Good
Apr 2017
Pros:
Type of minivan (Toyota sienna with eighth seat option); comfort; customer service; friendliness of staffCons:
Car wasn't fully clean at pickup. Smelled like a smoker had rented previously. Was not informed of disabled auto side doors on van until midway through week long rental (turns out there is a recall that wasn't fixed yet-- would have been nice to know doors wouldn't work when signing off on rental). Key fob stoppped working midweek. Had to call roadside assistance to get car fixed.One location in Kalamazoo Intl Airport
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4,0 Mediocre
Apr 2017
Cons:
Arrived at the airport on time. No one at the desk for at least 20 min. 9:30pm so was in the process of canceling and switching to Avis when he finally showed up. He left the airport to get something to eat......when he knew the flight was arriving. Not a smart move.9,2 Wonderful
Mar 2017
Pros:
It was convenient and I don't have to drop thru hoopsCons:
I order a car and they said I'll be getting a bigger car. I got a compact car very small8,4 Very Good
Nov 2016
Pros:
AZO is a small airport, i.e. no shuttle needed which is good.Cons:
It was difficult to find the Hertz cars in the dark, so I had to go back to the rental office and a Hertz colleague showed me the position at the parking lot. Maybe it would be a good idea to have the Hertz signs higher up at the parking lot.One location in Kalamazoo Intl Airport
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8,8 Very Good
Oct 2019
Pros:
The check in and out were amazingly quick and easy. Very friendly and professional staff.10,0 Wonderful
Sep 2019
Pros:
Stay was welcoming and very friendly. Pick up was easy and I was well informed. Drop off was smooth and easy.Cons:
No complaints.10,0 Wonderful
Aug 2019
Pros:
Ruben was excellent.Cons:
Everything was great.4,8 Mediocre
Aug 2019
Pros:
Staff were nice.Cons:
I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.7,9 Good
Sep 2021
8,8 Very Good
Jun 2019
Pros:
The check out and return were painless. Great staff.One location in Kalamazoo Intl Airport
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9,6 Wonderful
Nov 2019
Cons:
There weren't any cars initially when I went to pickup my car because they were being cleaned. Shortly after checking in though, more cars became available.10,0 Wonderful
Nov 2019
Cons:
Avis at Kalamazoo Airport was great. Quick and friendly.7,6 Good
Sep 2019
Pros:
Pick up was easy8,0 Very Good
Aug 2023
10,0 Wonderful
Jun 2023
6,0 Okay
May 2023
One location in Kalamazoo Intl Airport
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Reviews
2,0 Poor
Jun 2024
2,0 Poor
Jun 2024
10,0 Wonderful
May 2024
8,0 Very Good
Feb 2024
9,2 Wonderful
Apr 2020
Cons:
This fee for people under 25 is extreme. However, I know this isn't a company-specific issue.10,0 Wonderful
Dec 2019
Pros:
I loved the car!Cons:
I extended my lease for three days because my own car was still in the shop. I thought the price for the extra days was excessive.One location in Kalamazoo Intl Airport
One location in Kalamazoo Intl Airport
One location in Kalamazoo Intl Airport
One location in Kalamazoo Intl Airport
Most popular car type | Compact |
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