Car hire at Grand Rapids Gerald R. Ford Intl Airport

Car hire at Grand Rapids Gerald R. Ford Intl Airport

Search hundreds of travel sites at once for car hire deals at Grand Rapids Gerald R. Ford Intl Airport (GRR)

Grand Rapids, MI, United States - Gerald R. Ford Intl
Oct 7 — Oct 14
Same drop-off
Grand Rapids, MI, United States - Gerald R. Ford Intl
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Cheap car hire in Grand Rapids Gerald R. Ford Intl Airport

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Grand Rapids Gerald R. Ford Intl Airport car hire reviews and directory

Rated no. 1
Budget
Best rated
8.1 Excellent (117 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Budget
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.2
  • 8.2
  • 8.1
  • 8.2
  • 7.9
Recent reviews
10.0 ExcellentSep 28 2022
It was all good!
10.0 ExcellentSep 25 2022
Rental experience was very good. Car was nice but you could tell it had been smoked in.
4.0 OkaySep 22 2022
When I arrived at the airport with my reservation I had to wait over 45 minutes for a vehicle, I was given a huge SUV with 60,000 miles on it with expired license plates and several things wrong with it, the engine light was on, change oil soon, navigation system not working and did I mention it had over 60,000 miles and the windows were filthy dirty. I had to return the car after 48 hours which meant I had to drive over 100 miles. I was told I wouldn’t be charged for the gas for my inconvenience and then it was on my bill, all in all a pretty bad experience other than the people behind the counter at GRR trying to be as helpful as possible.
10.0 ExcellentSep 15 2022
Thank you
8.0 ExcellentSep 14 2022
Overall it was an excellent experience. The only thing that could have been better was that the wind shield had a strange sap or something that we could not get off with the wipers. Also the tire sensor was going off for the front right wheel. We think it was a sensor error because the psi levels would go up while we were driving. Pick up and drop off were seamless- the staff was nice and professional. Overall a great experience.
10.0 ExcellentSep 8 2022
More friendly employees in the airport return parking area.
4.0 OkaySep 5 2022
Car smelled so badly of smoke, it should not have been offered for rental.
8.0 ExcellentSep 5 2022
Picking up the vehicle was inconvenient. The Budget desk was unmanned, so the Avis desk was picking up the slack. The line was pretty long.
10.0 ExcellentJul 8 2022
Very pleased with the way things went with Budget Rental. I booked the rental through Expedia as I like the price. It was left to the Budget agent to pick the car. Wow, the wife and I were pleased when he said he had a Toyota Prius for us to drive. Loved the fuel economy and it had enough pep for us, it was a Nice car and drove well. The return at the Grand Rapids Airport was good and the Airline check in desk was just across the street from the rental cars.
10.0 ExcellentJul 7 2022
Everything was fine.
Rated no. 2
Enterprise
9 Excellent (31 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Enterprise
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 9.2
  • 9
  • 9
  • 9
  • 8.7
Recent reviews
10.0 ExcellentJan 6 2021
Everything was easy
10.0 ExcellentJul 4 2020
Staff was super nice and helpfulNothing :)
10.0 ExcellentNov 28 2019
I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.
4.8 OkayAug 14 2019
The manager finally fixed the screw up, but it took a while.I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any available
9.6 ExcellentJul 14 2019
Staff friendly and helpful.
7.2 GoodJul 7 2019
Better rate.
10.0 ExcellentJun 15 2019
Professional and friendly staff. All my Enterprise rentals have been greatNothing
10.0 ExcellentJun 1 2019
Good customer service and easy to use. YouCan’t think of anything.
10.0 ExcellentMay 31 2019
We reserved a minivan. Young man (Lane?) behind desk was very helpful - offered to bring the minivan around for me, then came back for a different set of keys because first minivan had a greasy window. Second minivan was low mileage (7,000) and very clean. Drp off was very easy.
8.0 ExcellentMay 22 2019
The staff was excellentAbsolutely nothing
Rated no. 3
Alamo
8.6 Excellent (81 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Alamo
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.2
  • 8.6
  • 8.6
  • 8.9
  • 8.6
Recent reviews
9.6 ExcellentMar 16 2020
The staff at both GRR and MCO were great. The vehicle ran awesomeall went well. thank you.
9.6 ExcellentJan 27 2020
The drop off was super easy.I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.
10.0 ExcellentDec 12 2019
Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.
10.0 ExcellentOct 18 2019
Friendly staffSignage
10.0 ExcellentOct 15 2019
Free upgrade
5.6 OkaySep 9 2019
Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.
9.6 ExcellentSep 6 2019
Friendly staff and clear car with easy pickup/drop off
4.8 OkayAug 12 2019
The car was dirty and in poor condition.
10.0 ExcellentAug 6 2019
Staff was friendly. Drop-off was super-easyI wish there were recycling bins at drop off.
8.8 ExcellentMar 24 2019
The Cadillac was all that I hoped it would be.This rental was quite expensive.
Rated no. 4
Hertz
8.4 Excellent (79 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Hertz
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.6
  • 8.6
  • 8.3
  • 8.4
  • 8
Recent reviews
8.8 ExcellentAug 14 2018
The impala was very comfortable, quiet and good on gasI thought it was expensive for a 5 day rental
4.0 OkayJul 25 2018
I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...
7.6 GoodJul 6 2018
An OK substituteThe minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.
8.0 ExcellentJul 3 2018
very easy and straightforward to pick up and return rental car was cleanthe steering of the car we got (nissan versa) was wobbly, like the alignment was off or something
8.0 ExcellentJun 4 2018
Extra hidden feesCar was very nice.Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.
2.0 MediocreApr 30 2018
ripped offHERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.
5.6 OkayJan 13 2018
Poor and Misleading ServiceWe specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.
2.8 MediocreJan 9 2018
A broken experience1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.
4.0 OkayJan 9 2018
Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.
5.6 OkayJan 7 2018
I have rented from Hertz in the past. This time the car was really dirI have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.The car was not clean. It was comfortable and I did appreciate that.
Rated no. 5
Avis
8.2 Excellent (45 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Avis
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.2
  • 8.2
  • 8.3
  • 8.1
  • 7.7
Recent reviews
6.0 GoodMay 2 2022
Service at the counter was great, but hours of service didn't match service. I arrived at 12am, no one was there. So I have to take a lift to my hotel, and a lift in the morning back to the airport to pick up my rental. When I share this info with the person at the counter, she say...next time give us your number and name and someone will be here waiting for you. Good to know, that info should be communicated to the customer before hand. So the customer doesn't go through much trouble.
10.0 ExcellentMar 27 2022
The Avis people were all courteous and helpful. The type of car we reserved was unavailable so they gave us a choice of three for which upgraded vehicle we wanted. Thec return was also smooth and quick.
3.9 MediocreJul 25 2021
Promised aCX5 Mazda or better and got a Ford mini crossover. It was beat up on the exterior and was an uncomfortable ride. Very disappointed.
10.0 ExcellentMar 31 2020
The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.
6.4 GoodFeb 5 2020
I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers
2.0 MediocreDec 31 2019
I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on meEverything
7.2 GoodDec 15 2019
Car was clean, no issues, booking on line was easyPick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.
6.0 GoodJul 27 2019
Car was clean, drop off was normalI got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.
5.6 OkayAug 18 2018
They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.
10.0 ExcellentOct 24 2017
Davis was A plusService online and in person plus plus plus plus plus
Rated no. 6
Dollar
7.8 Good (70 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
Dollar
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.4
  • 8.1
  • 7.7
  • 7.7
  • 7.6
Recent reviews
10.0 ExcellentSep 19 2022
Last-minute rental gave us a free vehicle upgrade to a beautiful Chevy Malibu--very comfortable and great highway mileage for an unexpected 600-mile drive. Final bill was a bit less than the original expected cost and drop-off/check-out was efficient and hassle-free. Attendant even spotted my credit card in the cup holder and came running to give it to me! Overall, an excellent rental experience!
8.0 ExcellentJul 25 2022
We had a very good experience getting our car from Dollar in Grand Rapids.
10.0 ExcellentJul 11 2022
The staff were very helpful, and the process was easy and straightforward. I had a great car that was perfect for my needs.
10.0 ExcellentMay 29 2022
The car was not very clean when we picked it up.
4.0 OkayNov 21 2021
Being charged additional fees after the fact is a terrible business model. The charges that I agreed to at the time of reservations was not honored. Will never use you again.
7.9 GoodAug 3 2021
The cost was very high. There was no assistant in the lot to check out/in car, however, it is COVID! So considering the times we were ok with it. Otherwise all went smoothly. Thank you.
10.0 ExcellentJul 24 2021
Everything was excellent
10.0 ExcellentJul 7 2021
Nothing
8.0 ExcellentApr 5 2021
Cheap price, decent vehicle.Check in process was slow.
9.6 ExcellentOct 21 2020
Very friendly
Rated no. 7
National
8.9 Excellent (12 reviews)
1 location in Grand Rapids Gerald R. Ford Intl Airport
National
Locations in Grand Rapids Gerald R. Ford Intl Airport
  • 8.6
  • 9.1
  • 8.8
  • 9
  • 9
Recent reviews
8.0 ExcellentJun 25 2019
Drop off was easyPick up took 45 minutes because understaffed at the counter
6.8 GoodJun 11 2019
RoomyThe car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.
8.0 ExcellentAug 27 2018
Nice vehicleRented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.
10.0 ExcellentJun 24 2018
Great and fastFriendliness and customer service was greatCost but who does?
7.2 GoodJun 9 2018
Good Price - Bad serviceI ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!
7.6 GoodNov 28 2017
Not particularly cleanEasy pick up and reasonable good rate.Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.
10.0 ExcellentApr 11 2017
As advertisedCounter was open and car available despite my plane being delayed until after midnight.
10.0 ExcellentJan 10 2017
Perfect, worry free.Car was sporty, clean, and not even broke in with 8k miles. Terrific rental experience.
10.0 ExcellentJan 7 2017
Lots of room in this Dodge JourneyA little hard to figure out how to work the touch screen for regulating heat, etc.
9.6 ExcellentAug 14 2016
Great car, easy pick up and drop offBooster seat rental way over priced
Acar Auto Rental
1 location in Grand Rapids Gerald R. Ford Intl Airport
Acar Auto Rental
Locations in Grand Rapids Gerald R. Ford Intl Airport
Recent reviews
Easirent
1 location in Grand Rapids Gerald R. Ford Intl Airport
Easirent
Locations in Grand Rapids Gerald R. Ford Intl Airport
Recent reviews
Fox
1 location in Grand Rapids Gerald R. Ford Intl Airport
Fox
Locations in Grand Rapids Gerald R. Ford Intl Airport
Recent reviews
Sunnycars
1 location in Grand Rapids Gerald R. Ford Intl Airport
Sunnycars
Locations in Grand Rapids Gerald R. Ford Intl Airport
Recent reviews
435 travellers who hired a car in Grand Rapids Gerald R. Ford Intl Airport gave the car agency they used an average rating of 8,3

Car rental locations at Grand Rapids Gerald R. Ford Intl Airport

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