Guest reviews
Overall rating
8,0
Excellent
Based on 19 reviews
Cleanliness
8,5
Comfort
8,3
Pickup/dropoff
7,7
Value for money
7,6
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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car was clean
pick up and drop
drop the car
great car
picked up the car
car was great
rented a car
friendly staff
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4,8
2 hour wait for pick up
Pros: The car, once I got it, was clean and an easy drive.
Cons: I waited for two hours despite having a reservation because none of the cars sitting in the lot had up to date registrations. There was a crowd of people waiting for any car to be returned.
review from
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6,8
Easy to pick up and drop off
Pros: The car was nice. Pick up and drop off was quick and easy.
Cons: I prepaid for gas so that I wouldn't have to come back with a full tank, but was not told that I wouldn't get a credit if the tank didn't need to be filled. So I paid 50 (3.10 per gallon) for a full tank, but returned the car with half a tank. So I lost money and feel a bit taken advantage of.
review from
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9,6
Really good service—some wait for the car
Pros: Stephen Blasiak ( at least I am assuming that was him behind the counter) was patient & super nice to everyone.
Cons: My car pick up was for noon, but because of the line, I didn’t get it until 1 pm. Not too bad, but a bit of a delay.
review from
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8,4
Shakey start / great finish
Pros: Local, great price, car was fine, easy easy drop off.
Cons: Didn’t know I needed orig cc used to book car w/me to pick it up. I had six other cards and ID. Very Frustrating. Luckily I was close enough to home that they could ride me over to retrieve it. The alternatives were not good ones! Also, brights didn’t work. No biggie.
review from
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2,0
Cons: Tried to cancel and get refund or credit. Kayak kept telling me go to hertz and hertz said if was a kayak thing. Never used car and still got charged. Very disappointed could work out something. Todd buczyna Tmbuczyna@hotmail.com
review from
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5,6
Meh
Pros: 37 mpg!
Cons: Pick-up and drop-off were very slow. Pick-up was an exercise in being talked at like an idiot. Car had sap all over the windshield, although was generally fine. Most irritating was that there is a sneaky, very high plate pass fee we didn't know about until a thorough reading of the fine print.
review from
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8,0
Pros: Pick-up and drop off process efficient and staff were friendly
Cons: Limited hours made it stressful to be back within the window.
review from
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10,0
Hertz, Fairfield was amazing.
Pros: The best, friendliest staff I have ever encountered. They were so professional and even gave me a lift to the train station after I dropped off vs me having to call a cab.
review from
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9,6
Really good service—some wait for the car
Pros: Stephen Blasiak ( at least I am assuming that was him behind the counter) was patient & super nice to everyone.
Cons: My car pick up was for noon, but because of the line, I didn’t get it until 1 pm. Not too bad, but a bit of a delay.
review from
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10,0
Hertz, Fairfield was amazing.
Pros: The best, friendliest staff I have ever encountered. They were so professional and even gave me a lift to the train station after I dropped off vs me having to call a cab.
review from
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6,8
Easy to pick up and drop off
Pros: The car was nice. Pick up and drop off was quick and easy.
Cons: I prepaid for gas so that I wouldn't have to come back with a full tank, but was not told that I wouldn't get a credit if the tank didn't need to be filled. So I paid 50 (3.10 per gallon) for a full tank, but returned the car with half a tank. So I lost money and feel a bit taken advantage of.
review from
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8,4
Shakey start / great finish
Pros: Local, great price, car was fine, easy easy drop off.
Cons: Didn’t know I needed orig cc used to book car w/me to pick it up. I had six other cards and ID. Very Frustrating. Luckily I was close enough to home that they could ride me over to retrieve it. The alternatives were not good ones! Also, brights didn’t work. No biggie.
review from
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8,0
Pros: Pick-up and drop off process efficient and staff were friendly
Cons: Limited hours made it stressful to be back within the window.
review from
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4,8
2 hour wait for pick up
Pros: The car, once I got it, was clean and an easy drive.
Cons: I waited for two hours despite having a reservation because none of the cars sitting in the lot had up to date registrations. There was a crowd of people waiting for any car to be returned.
review from
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2,0
Cons: Tried to cancel and get refund or credit. Kayak kept telling me go to hertz and hertz said if was a kayak thing. Never used car and still got charged. Very disappointed could work out something. Todd buczyna Tmbuczyna@hotmail.com
review from
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5,6
Meh
Pros: 37 mpg!
Cons: Pick-up and drop-off were very slow. Pick-up was an exercise in being talked at like an idiot. Car had sap all over the windshield, although was generally fine. Most irritating was that there is a sneaky, very high plate pass fee we didn't know about until a thorough reading of the fine print.
review from
Other suppliers in Fairfield scored
Where can I find Hertz hire cars in Fairfield?
720 Post Road, Hertz car hire
Address
720 Post RoadPhone
+1 203 255 2500FAQs about hiring a car from Hertz in Fairfield
How many car hire locations does Hertz have in Fairfield?
Hertz has 1 car hire location in Fairfield. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car hire location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car hire location at the airport: Stewart Airport (SWF)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes