Guest reviews
Overall rating
8,1
Excellent
Based on 11 reviews
Cleanliness
8,2
Comfort
8,2
Pickup/dropoff
7,6
Value for money
8,4
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
car available
drop the car
great car
picked up the car
car was great
great service
rented a car
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9,6
Pros: Friendly staff
Cons: Slow pickup process
review from
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10,0
Cons: Very good,fast check in,fast check out,New car,good price
review from
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10,0
Pros: They were very courteous. I did not get the car that I reserved, I upgraded and was very satisfied. Their prices were much cheaper than Enterprise, which I usually go to. Very satisfied and will be going back and recommending to others.
review from
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10,0
Great service and fast return!
Pros: Professional and great customer service
Cons: Nothing
review from
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10,0
Saved money
Pros: I went to the Hertz website and checked the price, then went to Hotwire. Hotwire saved me about $100 and allowed me to get car insurance and come out at about the same price as Hertz. The insurance through Hotwire was only $9 a day, which was cheaper than Hertz also.
review from
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5,2
Good Car, but better if it was there when they committed!
Pros: The Car was fine.
Cons: I waited for an hour to get the car on a day where leaving early was critical. This hour delay cost me an additional 2 hours of drive/wait time!
review from
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2,0
No car avail for pick up
Cons: Empty lot. No car was avail for pick up at the scheduled time. Can not confirm approx time. Had to cancel due to no car as promised.
review from
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10,0
Awesome
Pros: I loved the car. It was super smooth and such an easy ride. Wish I didn't have to give it up. Customer service was also very lovely. And they even gave me a bit of a discount for waiting for a while to get my rental.
review from
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9,6
Pros: Friendly staff
Cons: Slow pickup process
review from
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10,0
Cons: Very good,fast check in,fast check out,New car,good price
review from
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10,0
Pros: They were very courteous. I did not get the car that I reserved, I upgraded and was very satisfied. Their prices were much cheaper than Enterprise, which I usually go to. Very satisfied and will be going back and recommending to others.
review from
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10,0
Great service and fast return!
Pros: Professional and great customer service
Cons: Nothing
review from
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10,0
Saved money
Pros: I went to the Hertz website and checked the price, then went to Hotwire. Hotwire saved me about $100 and allowed me to get car insurance and come out at about the same price as Hertz. The insurance through Hotwire was only $9 a day, which was cheaper than Hertz also.
review from
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10,0
Awesome
Pros: I loved the car. It was super smooth and such an easy ride. Wish I didn't have to give it up. Customer service was also very lovely. And they even gave me a bit of a discount for waiting for a while to get my rental.
review from
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5,2
Good Car, but better if it was there when they committed!
Pros: The Car was fine.
Cons: I waited for an hour to get the car on a day where leaving early was critical. This hour delay cost me an additional 2 hours of drive/wait time!
review from
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2,0
No car avail for pick up
Cons: Empty lot. No car was avail for pick up at the scheduled time. Can not confirm approx time. Had to cancel due to no car as promised.
review from
Other suppliers in El Monte scored
Where can I find Hertz hire cars in El Monte?
11606 Garvey Avenue, Hertz car hire
Address
11606 Garvey AvenuePhone
+1 626 454 1051FAQs about hiring a car from Hertz in El Monte
How many car hire locations does Hertz have in El Monte?
Hertz has 1 car hire location in El Monte. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Los Angeles Airport (LAX)?
Yes
Does Hertz offer shuttle or airport pick-up services from Los Angeles Airport (LAX)?
Yes