Book Hertz hire cars in Des Plaines

Des Plaines, IL, United States
Sep 28 — Oct 5
Des Plaines, IL, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Des Plaines

Overall rating4.9 OkayBased on 13 reviews
Cleanliness
6.1
Comfort
5.5
Overall
4.6
Pick-up/Drop-off
4.8
Value for money
5.5

Recent reviews

Traveller rating
2
2
0
3
0
Find reviews that mention:
2.0
Refused to rent to me with a debit card.Pros:Nothing.Cons:I was quite flustered and in a hurry from traveling. And the woman behind the counter refused to rent a car to me because I had only a debit card. I looked at Hertz's policies online and yes they do rent to anyone with a debit or credit card. So basically the woman at the counter was just too lazy to do her job. STAY AWAY from this place, and avoid it like the plague, because clearly they don't care if you've been traveling all day and needed a car asap so you can continue with your business. Go to Advantage next door. They're much nicer.Reviewed Sep 24 2018
review fromkayak
2.0
Cons:This Hertz rental location was terrible. Called customer service to try to discuss pick up. Customer service representative put me on hold until the store closed, then wouldn’t answer the phone again. This caused us to miss our car rental completely, and they weren’t open for 2 days after that, so our trip was completely ruined. Absolute worst customer service at this Hertz location. As a nurse, I cannot imagine giving anyone service like that and getting away with it. Shameful.Reviewed Mar 1 2021
review fromkayak
6.0
Pros:I reserved and paid for a full size sedan rental and when I arrived for pick up they had one vehicle available that was clearly not full size. Luckily a car that had just been returned became available but I was very turned off by the “take it or leave it” attitude of one of the staff members when I expressed that I wanted the full size sedan that I paid for.Reviewed May 3 2021
review fromkayak
2.8
Cons:The Hertz location was unwelcoming, customer service was lacking. The sales people at the location were having a retirement discussion while we were standing in line waiting to get helped. Hertz charges an extra $13.50 a day to have your spouse as an additional driver. The only plus was the rental was cheap, but so was the service.Reviewed Mar 16 2018
review fromkayak
3.6
No debit cardsCons:Have always used a debit card to rent a car, was told that they just changed their policy. Have to rent a car from another company at 3 times the rate.Reviewed Mar 15 2017
review fromkayak
0.0
Pros:I never used this reservation. Check your records.Reviewed Jan 13 2017
review fromkayak
10.0
ExcellentPros:Great car, good condition, low mileage.Reviewed Jan 15 2017
review fromkayak
7.2
Cons:The location just north of O’Hare is under staffed. There were 2 employees there......Josh, who was prompt and helpful, and a woman who was worthless.Reviewed May 22 2019
review fromkayak
5.2
Cons:no notice of lack of shuttle service from the airport. closed on day of check out so no final bill available when leaving state.Reviewed Dec 27 2017
review fromkayak
10.0
Pros:Great staffReviewed Dec 31 2018
review fromkayak
2.0
Worst rental experience ever!Cons:Flight was late. Counter was closed when I got there. Customer service was Useless in trying to find me another car, didn’t even care if they found me a carReviewed Nov 20 2018
review fromkayak
5.2
You get what you pay forPros:Cheapest in the area.Cons:It took forever (about 25 min) to pick up the car. Dropping off was a bit quicker, but there was a long line with only one person working. Car had some damage, and it was only noted after I asked gat we do a walk around. Inside of the car was dirty and even had some animal hair in the back seat area.Reviewed Jan 15 2017
review fromkayak

Other suppliers in Des Plaines scored

Where can I find Hertz hire cars in Des Plaines?

2170 Mannheim Rd., Hertz car hires

Address

2170 Mannheim Rd.

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 847 297 7147

Good to know

Most popular location

2170 Mannheim Rd.

Most popular car type

Economy

Top tips for hiring a car from Hertz in Des Plaines

  • Economy car hires from Hertz in Des Plaines are around 44% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Des Plaines

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Des Plaines.

  • Hertz has 1 car hire location in Des Plaines. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes