Book Advantage car hires in Des Plaines

Cons: Initial registration pickup were great! Car smelled horrible! Rental return process was not good.

Pros: Almost no line at check-out, while the brand names had huge lines

Cons: Not really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!

Cons: Having it known upfront you can’t rent with a ticket or use my credit card and my ladies driver license or the fact she can’t use her debit card in the same city

Pros: The car was clean and the return process was fast.

Cons: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.

Pros: The car was a nice vehicle

Cons: I went to location given on line and they moved 3 months prior. They need to update their website. Employees are unprofessional. The agent at the desk was unprodessional and when I returned my car the agent who checked my car in was unprofessional.

Cons: something clanging --maybe some tire chang thing charged me full rate at first, even though I checked in with my name did not realize until I was in my rental car and had to go all the way back to main desk for them to correct it and redo the paperwork. It was really terrible way to do business. They could have looked in the first place and have seen it was a prepaid rental! was given incomplete info on using tolls. First they want oc harge me 12 bucks a day to use thier eZ pass device, then tell me i can go through the tolls and pay online. though that was true they neglected to tell me that Illlinois has beenupgrading and you can also pay by credit card at many of the toll plazas.