Des Plaines Car Hire

Des Plaines Car Hire

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Pick-up
Midday
Drop-off
Midday
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Des Plaines car hire information

Pick-up location Des Plaines
Hire locations 4
Airport locations 2

Des Plaines car hire reviews and directory

Rated no. 1
Advantage
Best rated
6,3 Good (110 reviews)
1 location in Des Plaines
Advantage
Locations in Des Plaines
10255 West Zemke Blvd
+1 847 635 8031
  • 6.1
  • 6.7
  • 6.7
  • 5.6
  • 6.2
Recent reviews
2,0 Mediocre
Oct 21 2015
Worst experience ever
Pros: Nothing. Was unable to use their service. Had to rent from another provider.
Cons: Just terrible. Had to rent from another provider. Was traveling for a funeral and this experience did not help the situation. This company is completely unresponsive and I would never use them again. Not that I was even able to use them this time.
4,0 Okay
Feb 11 2016
Disappointed
Pros: Car was ok
Cons: Took 30-40 minutes for the shuttle to arrive. Then we tried to downsize our car to save $ since we had less people than planned. The girl at counter, Sheena, said ALL CARS WERE THE SAME PRICE. Total lie. We were too tired to argue but feel we got RIPPED OFF!!!
9,2 Excellent
Jun 20 2016
Pros: Nice vehicle.
Cons: Cat was fairly new but smelled smoke.
8,0 Excellent
Sep 13 2016
Pros: Car was very clean and we made good time on the shuttle from the airport and upon return.
Cons: Before handing me the keys, the clerk said the car had been inspected and all was good (no damage), but I did a walkaround anyway and found the car had scrape damage on the front right bumper/panel. That shook my trust in their honesty. I would have been furious had I been blamed for damage I didn't cause. The clerk was quick to circle the location on the ticket indicating the damage was pre-existing.
3,2 Mediocre
Sep 4 2017
Hyundai Electra Chicago O'Hare
Pros: I received a bigger car then we suppose to.
Cons: I waited very long time for shuttle to pick me up (more than 25 min). My car had a big nail in rear tire. There was some garbage left in the car when I picked up the car. Lack of staff at desk office. The staff wasn't particular helpful. I was waiting for a manager for more than 20 min to have a word with him.
4,0 Okay
Jul 19 2018
It was my only choice ... and it wasn't a good one
Pros: The guy that checked me in was clearly stressed, but when I stayed calm and pleasant he really warmed up. It had been a long day for him, I'm sure. It never hurts to be kind and give people a chance to be friendly. I had to call customer service twice and both people that I spoke with were kind and helpful.
Cons: Pickup shuttle was not timely. I called customer service and they said every 10 min, but I had already been waiting for 20 so that wasn't true at all. The car that I got was the last one on the lot and CLEARLY someone had smoked in their before. I hate that smell, but I was left with no other option. Wish I could send Advantage my dry cleaning bill to get that smell out of my suit. Return process was miserable. The woman who checked me in clearly was not happy to be their and while I was calm and pleasant, she was having none of it. I asked to verify the email address she had on file to ensure I would get my receipt and she told me it was the same as when I checked in and walked away. It was wrong, I didn't get the invoice and had to call customer service to get the receipt, not a big deal, but how hard would it have been for her to check and update? Return shuttle ... it didn't come for us. There were people waiting in line for the shuttle who had been there for over 30 minutes. Knowing how long I waited for pickup, I decided to Uber it to the airport terminal.
3,6 Mediocre
Nov 27 2018
Cons: Lots of extra fees not included in the quoted price
4,8 Okay
May 14 2019
Pros: The car was clean and the return process was fast.
Cons: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.
10,0 Excellent
Oct 13 2015
Advantage rental, affordable and friendly and help
Pros: The pick up and drop off is easy and staff are very efficient, even when it's busy. Also, price is great
Cons: None
9,6 Excellent
Oct 18 2015
Pros: Price.
Cons: Off site is less convenient, but worth the savings.
Rated no. 2
Hertz
4,7 Okay (4 reviews)
1 location in Des Plaines
Hertz
Locations in Des Plaines
2170 S. Mannheim Rd.
+1 847 297 7147
  • 4.0
  • 6.7
  • 7.3
  • 5.3
  • 6.7
Recent reviews
0,0 Poor
Jan 13 2017
Pros: I never used this reservation. Check your records.
5,2 Okay
Jan 15 2017
You get what you pay for
Pros: Cheapest in the area.
Cons: It took forever (about 25 min) to pick up the car. Dropping off was a bit quicker, but there was a long line with only one person working. Car had some damage, and it was only noted after I asked gat we do a walk around. Inside of the car was dirty and even had some animal hair in the back seat area.
10,0 Excellent
Jan 15 2017
Excellent
Pros: Great car, good condition, low mileage.
3,6 Mediocre
Mar 15 2017
No debit cards
Cons: Have always used a debit card to rent a car, was told that they just changed their policy. Have to rent a car from another company at 3 times the rate.
E-Z Rent-A-Car
ez
1 location in Des Plaines
E-Z Rent-A-Car
Locations in Des Plaines
10255 West Zemke Blvd
+1 847 635 8031
Enterprise
enterprise
1 location in Des Plaines
Enterprise
Locations in Des Plaines
1670 S. River Road
+1 847 298 3003
114 travellers who hired a car in Des Plaines gave the car agency they used an average rating of 6,2

Car hire locations in Des Plaines

When to book a hire car in Des Plaines

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Des Plaines

  • Book your car hire in Des Plaines at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Des Plaines

What is the best car hire agency in Des Plaines?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Des Plaines are Hertz (7,4, 3846 reviews), Dollar (7,3, 6358 reviews), and Advantage (6,4, 1303 reviews).

How can I find a car hire near me in Des Plaines?

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