Guest reviews
Overall rating
8,4
Excellent
Based on 9 reviews
Cleanliness
8,4
Comfort
8,4
Pick-up/Drop-off
8,2
Value for money
8,6
Pros
"Staff was friendly and quick."
(in 3619 reviews)
"Car was clean and ready"
(in 893 reviews)
"It was a good experience"
(in 984 reviews)
Cons
"there were no cars available."
(in 457 reviews)
"Customer service is severely lacking."
(in 739 reviews)
"Worst rental experience ever"
(in 786 reviews)
Recent reviews
Traveller rating
2
0
1
0
0
-
8,8
Very good price
Pros: This was a new car and very quiet. Good gas milage but the trunk was a little small for 4 people and luggage.
Cons: Not a lot of storage for 4 adults and luggage for 4 days.
review from
-
10,0
Great customer service!!!!
Pros: The two gentleman at the office were so kind! I wish I could remember their names, Mauricio and omg I can't recall the other gentleman's name but he was super super nice! It had been pouring down raining and I hadn't had a chance to vacuum and they said don't worry... and I have a pre ker. Many many thanks!
Cons: Only one car was available at my time of rental so be sure to reserve in advance.
review from
-
5,2
Cons: Got to pickup and because I registered in my husband name, since he would be main driver, but used my credit card we were unable to pickup. A big problem. Also usually the spouse is allowed to drive, but not so with Hertz. It was a mess. Hertz suggested we book with them direct next time.
review from