Pros:Nothing, this location is permanently closed, however still renting cars somehow? My reservation was transferred to the next closest location 30 minutes away the afternoon before I picked up the car.
Cons:Stop renting cars from a location that is permanently closed.
Pros:I ordered this car the night before, and received confirmation emails, but when I went to Hertz the next morning the boy there VERY rudely informed me that there are no cars available and that nothing is actually confirmed when you order online. This makes NO SENSE and completely ruined our plans. The boy then told us there was one car available that would be $100 more than the car we were originally “confirmed” for, but he refused to honor the price that we thought we would be paying. I am beyond disappointed and disgusted by the way we were treated this day. I will never be a customer again.
Pros:Better than renting at the airport.
Pros:Very friendly staff. Pick up and drop off really fast and easy.
Cons:It would be nice to be open on weekends, or have a key dropp off slot. One more day would have been much more convenient.
Pros:Drop off place was very close to our home making it fast and easy to return the car.
8,4 Very Good
Pros:The option to be picked up at my home. Also, I was upgraded from car I reserved.
Cons:The pickup process was a little long, due to the agent having to move some other cars so he could get my car.
Show reviews that mention
Pros:Staff was fine
Cons:They didn’t have the vehicle I needed so I went to another source
Pros:Car was decent drop off was easy... PICK UP WAS THE WORSE THING EVER 2 HR WAIT AND THE LADY AT THE DESK SEEMED LIKE EVERY QUESTION WAS BITHERING HER
Cons:THE LOOOOOOOONG wait to pick up the car. They say they have to clean them. Well why don't they already have them cleaned and waiting
8,0 Very Good
Pros:Staff was great and speedy!
Cons:No issues with the location or staff, I just didn't like the Mazda SUV, was uncomfortable for me.
Cons:I did not rent. 1. The location was closed. I was sent to a different location and was told I could not leave my car on the property. I was not informed of any of this because they had no information except my name from the 3rd party reservation. It’s not totally enterprise’s mistake. They would have contacted me to inform me of the location change and the fact I could not leave my vehicle at their property.
Pros:Very Slow in getting the car and the return. It was hot
Cons:More expedient, not 2 hours
8,0 Very Good
Pros:The drop was easy. Still struggle to get the $200 deposit back in a reasonable time. It’s been 2 days now.
Cons:Overall good experience