Book Hertz hire cars in Atlanta

Reviews for Hertz in Atlanta

Recent reviews

Traveller rating

Excellent

52

Good

29

Okay

32

Mediocre

109

Poor

4

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pick up the carfriendly staff

car was cleanpick up and drop

car availablecustomer service

rented a cargreat experience

wrong locationnever rent

location was closedcredit card

2.0

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.Reviewed Aug 6 2022

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2.0

Reservations were allowed when there were no cars. Three and a half hour wait for an unsanitized, dog hair filled, dirty, gas guzzler when I booked a compact. I had to clean the car myself with three staff sitting and watching me do it. Drop-off location was closed when I was scheduled to return the car. Location did not have a drop box for key. Other location given as an option had no place to park the car. Stressful customer service interaction because they could not find a solution to alleviate the drop off issue beforehand. Very frustrating!Reviewed Aug 1 2022

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4.0

Being greeted when I arrived would have been nice. There was one associate with a line of people and a ringing phone with no help in sightReviewed Jul 19 2022

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2.0

The rental car agency canceled my reservation on the day of. Very poor experience.Reviewed Jun 24 2022

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2.0

The Atlanta office was dirty. Was a dead cocaroach under my chair. The representative advised the tank was half full and offered no refuel for $39. As i pulled out of the location i realized it was only a quarter tank full. I advised on drop-off that I was misinformed and merely shrug his shoulders saying too bad. Terrible experience with Hertz. I'm an executive platinum flyer and travel often. Will avoid using Hertz in the future.Reviewed May 26 2022

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10.0

Their was a cracked windshield on the van and the agent quickly resolved it at getting me another vehicle from another location, however it was not cleaned when I rec'd it. I had no time to take it back. All in all great experience with them. I'll rent again Thank you, LisaReviewed May 25 2022

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8.0

good experienceReviewed May 19 2022

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2.0

Your application and service sucks.Reviewed Mar 17 2022

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2.0

When I went to rent a car they did not have one for me so I was not able to have a car for my rental. They should have called me and told me so I could have made other arrangementsReviewed Feb 22 2022

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2.0

They didn't have a car for me. I had to go to 3 locations while on the phone with customer service. It was utterly awful. They also told me it was my fault for using Kayak to book.Reviewed Jan 6 2022

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10.0

The staff was very welcoming and efficient. I was able to trust their guidance when I had a question about certain aspects of the rental.Reviewed Dec 1 2021

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10.0

Keenan and Brandon facilitated drop off with ease. I was in and out in minutes with my receipt. Great service!Reviewed Nov 30 2021

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• What is the most popular car hire from Hertz in Atlanta?

  Full-size (Toyota Camry or similar) is the most frequently booked car hire type from Hertz in Atlanta.

• How many car hire locations does Hertz have in Atlanta?

  Hertz has 10 car hire locations in Atlanta. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Hartsfield-Jackson airport (ATL)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes