Book Hertz car hires in Atlanta

Pros: The representatives in Atlanta were excellent. I liked the choice of vehicle.

Cons: The car was not completely clean. There were crumbs in the leather casing around the parking break and food residue near the gear shift.

Pros: Atlanta staff was extremely helpful and cordial throughout the pickup process. The team was nice and you could tell there was camaraderie from the second you entered the building.

Cons: The dropoff location was actually a hotel and the Hertz employee was not there when I made the dropoff which caused some confusion.

Pros: I wouldn’t know

Cons: Although my reservation was confirmed, when I went to pick up, there were no cars available. Hertz couldn’t help me with my reservation, and when contacting kayak it only redirected me to Hertz again. It was a vicious cycle of no one being able to help. Horrible experience, and in the end I did not get a car when I needed it.

Cons: I had an extra charge of 26 dollars - why??

Cons: Everything

Pros: Nothing

Cons: They told me they didn’t accept my type of debit card for the deposit, but according to the policy on their website my card should have been accepted. I then paid another $350 for a rental through Turo and still haven’t gotten my refund yet a week later.

Cons: Was told that I could drop car at another location not far from the original one and not be charged a fee but was charged anyways. Car itself had numerous physical defects such as a dented gas door, small scratches all over the vehicle, and a few dents in other locations. Upholstery was stained.

Pros: When I called to verify if the Hertz store I was trying to book from was on site of the Atlanta airport, they said yes. So I confirmed my purchase, only to get to airport counter and I hadn’t. Wanted to charge me $320 plus $200 deposit. ZERO HELP! Thanks to Enterprise for coming in clutch!!

Cons: Transfer over my reservation and honored it. Not get blown off...