Book Hertz hire cars in Albany

Albany, NY, United States
Sep 23 — Sep 30
Albany, NY, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Albany

Overall rating7.1 GoodBased on 104 reviews
Cleanliness
7.5
Comfort
7.2
Overall
7.0
Pick-up/Drop-off
6.8
Value for money
7.2

Recent reviews

Traveller rating
12
5
5
8
0
Find reviews that mention:
2.8
Pros:My reservation was for 8pm. I arrived at the airport counter at 7.50pm. No one was there. Apparently they closed already. No care or concern. I had to figure out lodging for the night. Next morning, no apology, nothing. I was met with the coldest, rudest, don’t give a Fu%#! About the customer attitude. They looked like they hated their job.Cons:Everything, literally.Reviewed Jun 15 2020
review fromkayak
2.0
Cons:Consider working together with travel purveyors (travelocity, kayak, expedia, et al) to more fairly compensate customers for unavoidable changes in travel plans during a pandemic. By "more fairly," I mean don't leave them SOL.Reviewed Apr 6 2020
review fromkayak
2.0
Pros:You cancelled my reservation at the last minute! Thanks for wrecking my vacation plan.Reviewed Jul 14 2020
review fromkayak
7.6
Pros:Brooklyn drop off was a little annoying!Reviewed Jul 21 2020
review fromkayak
10.0
Pros:low coast, easy drop off.Reviewed Jan 8 2021
review fromkayak
10.0
Pros:Easy pick-up and drop-offReviewed Dec 14 2020
review fromkayak
6.0
Pros:Newer vehicles, lots of extrasCons:Car had obviously not been cleaned or sanitized since previous person rented it. Nothing vacuumed or wiped down, garbage still in it. These things are a must, especially in today’s environment. I had to clean and sanitize it when I got it home before I would let any of my family get in it, not very happy about that...Reviewed Sep 22 2020
review fromkayak
6.0
Cons:Location was closed and no one contacted me before. I had to take a $15 cab to another location to get the car with a promise of reimbursement that never materialized. A huge hassle.Reviewed Nov 23 2020
review fromkayak
2.0
Cons:Car was not ready when I was there to pick up. This made me miss an important meeting. I had pre paid for car. I was forced to go through another rental car company. Very disappointed on the service. Expecting a full refund and voucherReviewed Mar 30 2021
review fromkayak
6.0
Cons:The car had a light smoke smell. and the car wasn't completely clean (crumbs, things like that, my family member noticed them in the back seat). Drop off was at 5am, so no one to turn the car into and it wasn't really clear where to park and where to leave the keys. I found a line of cars where others had dropped the cars and left the keys in the door. I'm now on hold (so far 36 minutes) to find out why I have now been charged an additional $50. I've received no receipt and no explanation for the charge except that I saw it on my credit card, dated this morning (this is in addition to the $200 hold that's still on my card), one day after I dropped the car off. I was told by one customer service rep that I needed to look up the receipt on the website, I did that with both my credit card and my drivers license, and no results available. So now I'm on hold waiting for an actual person to answer. This is very, very poor customer service, that I have to actually SEEK someone out at your offices to find out why I've been charged additional fees. I should have been provided a receipt to my email address, like the original receipt was provided when I picked the car up. There's no reason I should have to go to these efforts to find out why I've been charged. What a waste of time.Reviewed May 4 2021
review fromkayak
6.0
Pros:The staff was great, very friendly. Quick too.Cons:The smallest car on the planet for a lot of money kinda sucked.Reviewed May 11 2021
review fromkayak
5.6
Pros:Mechanically car work great...Cons:Car didn't have a full tank of gas. It had funky smell that a full can of air freshener couldn't get completely rid of. Need oil change light came on every time you turned car on. Agent say oil changed but warning not turned off. Absolutely no windshield cleaner fluid.Would have been nice if agent took time to help sync my phone.Reviewed May 9 2017
review fromkayak

Where can I find Hertz hire cars in Albany?

40 Lodge St, Hertz car hires

Address

40 Lodge St

Hours

Monday12:00 - 17:0008:00 - 11:00
Tuesday12:00 - 17:0008:00 - 11:00
Wednesday12:00 - 17:0008:00 - 11:00
Thursday12:00 - 17:0008:00 - 11:00
Friday12:00 - 17:0008:00 - 11:00

Phone

+1 518 434 6911

Address

737 Albany Shaker Rd.

Hours

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Phone

+1 518 456 1777

Address

818 Central Avenue

Hours

Monday08:00 - 11:00
Tuesday08:00 - 11:00
Wednesday08:00 - 11:00
Thursday08:00 - 11:00
Friday08:00 - 11:00
Saturday09:00 - 12:00

Phone

+1 518 454 9701

Good to know

Most popular location

737 Albany Shaker Rd.

Most popular car type

Compact

Top tips for hiring a car from Hertz in Albany

  • Compact car hires from Hertz in Albany are around 44% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Albany

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Hertz in Albany.

  • Hertz has 3 car hire locations in Albany. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes