Book Alamo hire cars in Albany

Albany, NY, United States
Sep 27 — Oct 4
Albany, NY, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Albany

Overall rating8.0 ExcellentBased on 79 reviews
Cleanliness
8.2
Comfort
8.2
Overall
8.0
Pick-up/Drop-off
8.1
Value for money
7.8

Recent reviews

Traveller rating
18
1
3
3
0
Find reviews that mention:
5.6
Hour wait for carPros:Flight was about 10 min early, got to counter at 5:15 pm , only one person working. When I finally received the keys it was 6:15 pm. Total disorganization at the pick up station. When one person asked how it was going , I expressed not good when you wait for a car for an hour when it's reserved. His response was an hour. I said yes , gave me my keys and walked away. I'm in my car they come and get my contract, said they didn't assign me the car. Overall the car was fine, prepared the trunk with a brush for snow.Cons:Wait time , staff really not concerned about wait time although car and pricing was fine.Reviewed Apr 4 2016
review fromkayak
5.2
Cons:I arrived and one person was working the desk (who was an amazing guy). My car wasn’t ready and he said he needed to go off site to get one and clean it. At 1130 at night, this shouldn’t be ethe case. The guy working the counter was like a superhero keeping everyone happy. The experience should have been easier for both of us. I expected more.Reviewed Jun 21 2020
review fromkayak
5.2
Pros:The car was very clean and the attendants in Albany even brought the car to me which I appreciated.Cons:I highly suggest you speak with your staff so as to warrant better customer interactions, especially in the face of a worldwide, unprecedented global pandemic. I do not appreciate being asked to move out of the way so another customer could be helped while I was trying to have questions answered by the attendant checking me in. I was extremely worried about getting back to my family and do not appreciate being swept aside as I was clearly upset. I was asking questions about payment options and she couldn’t have cared less. Also, the fact that she didn’t offer hand sanitizer or to wipe the pen off that other patrons had been using says a lot about your priorities in keeping the health of your customers and not spreading this virus. The same could be said of the attendant in Springfield when I returned the car. She couldn’t have been more bothered by my presence. In a time when the whole world could use some empathy and understanding her attitude could not have been worse. Clearly customer service isn’t a priority for Alamo and I will keep that in mind the next time I need a rental car.Reviewed Mar 20 2020
review fromkayak
8.0
Pros:I was able to get the car.Cons:The app would not allow me to update our pick up time after a flight delay. The "chat" feature wasn't a help. They had so many they were talking to it would take 3-4 min. to get a response. They never did pass on our flight was late, so they thought I wasn't coming. Car needs cruise control fixed.Reviewed Dec 31 2020
review fromkayak
10.0
Pros:staff female on shift) was excellent, organized and very helpful. very kind. knew her job well. i also liked how close to front door of airport the station was.Cons:my substitution suv was marvelous, but i bet it would be better to have more cars available(i ordered truck and was offered suv, which was terrific and suited me very well, worker could not have been nicer to me! hope to get her again in future. lcReviewed Oct 13 2020
review fromkayak
8.8
Pros:Nice new carCons:Surfaces not cleaned insideReviewed Aug 4 2020
review fromkayak
10.0
Pros:Easy pick up and drop off. Staff very freindly.Cons:Everything fine.Reviewed Aug 16 2020
review fromkayak
9.2
Pros:great staff. clean rental. easy experience.Cons:We were offered a upgrade to full size pick up or pay more for economy car. We wanted a truck so easy choice but it did cost us a lot more in fuel than planedReviewed Jul 18 2020
review fromkayak
2.0
Cons:I’ve tried to pick up my debit card twice that was left in the car to no avail bad customer serviceReviewed Oct 3 2020
review fromkayak
10.0
Cons:All good people where great no complaintsReviewed May 10 2021
review fromkayak
8.4
Pros:When I returned the car the agent asked me how the car was. I told him it was an uncomfortable ride and he gave me a gasoline credit on the rental. Both agents (pick up and drop off were SUPER!Reviewed Mar 13 2017
review fromkayak
10.0
Pros:Friendly staff, free upgrade at the pickup window, and everything was nice and easy. I basically walked off of the plane and into the rental car without any hassle at all.Cons:Nothing comes to mind.Reviewed Sep 25 2019
review fromkayak

Where can I find Alamo hire cars in Albany?

737 Albany Shaker Rd, Alamo car hires

Address

737 Albany Shaker Rd

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 844 366 2649

Good to know

Most popular location

737 Albany Shaker Rd

Most popular car type

Compact

Top tips for hiring a car from Alamo in Albany

  • Compact car hires from Alamo in Albany are around 44% cheaper than other car types, on average

FAQs about hiring a car from Alamo in Albany

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Alamo in Albany.

  • Alamo has 1 car hire location in Albany. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes