Book Budget hire cars in Albany

Albany, NY, United States
Oct 3 — Oct 10
Albany, NY, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
""Great price, veryr.""(in 3750 reviews)
"Great car and -off"(in 1485 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Car smoke !"(in 239 reviews)

Reviews for Budget in Albany

Overall rating6.7 GoodBased on 97 reviews
Cleanliness
6.6
Comfort
7.1
Overall
6.6
Pick-up/Drop-off
6.8
Value for money
6.5

Recent reviews

Traveller rating
13
6
5
6
0
Find reviews that mention:
6.0
Pros:carCons:staff were gone when I arrivedReviewed Oct 20 2020
review fromkayak
4.0
Cons:Car was rented to me with very low tire pressure. Was travelling on the highway stop at 2 gas stations to fix tires air machines with broken and each one had to complete my trip with low tire pressure using way too much gasReviewed Jan 7 2021
review fromkayak
8.0
Pros:very quick check-out and returnsCons:first car I was given had broken A/C, so I had to go back in to request another, but it was a fairly quick processReviewed Jul 10 2017
review fromkayak
9.6
Pros:YesReviewed Sep 5 2020
review fromkayak
3.6
Pros:Convenience of picking up the vehicle close byCons:Vehicle could have been washed and cleaned. Vehicle had damage that I needed to report before taking the vehicle.Reviewed Sep 23 2020
review fromkayak
8.0
Cons:The e-z pass did not work consistently. I informed them of this at drop off and that I missed a toll due to that and not being able to back up to payReviewed Jan 26 2021
review fromkayak
2.0
did not Get the CarCons:I had a Credt Card to put the car on, it was a brand new card and did not have my name on it. the Sr at the counter asked me for another card and I shared a couple of cards and he ran them, none got through and I told him I would pay them off with my banking app, he told he that the reservation was canceled and I could not rent from Budget anymore for the next 24 hrs or so. I went to the competition and rented it there, they even offered to match the price and gave me a free upgrade. None of ould happened if I had the Sir at the counter notify me before hand the credit card policy so I could make the neccessary arrangements.Reviewed Feb 13 2017
review fromkayak
6.0
Pros:Staff was friendly and helpful at pick-up. Process was relatively quick. Nobody there for drop off so hopefully that went ok. I just dropped the keys in a box.Cons:Car stunk like cigarettes and then I found a pack under the seat. I guess that was missed by whoever cleaned the carReviewed Dec 17 2020
review fromkayak
10.0
Pros:Staff was professional, helpful. He was alone and swamped, but kept his cool, found me a great car even though we were late getting in.Cons:Nothing; this was truly a great experience!Reviewed Aug 11 2020
review fromkayak
2.0
Cons:When we went to pick up our rental that we had reserved from kayak, the girl behind the counter put all my info in and the system would not let it go through. She informed us that they just had an update the night before and that there was no one she could call to help (her manager left her phone at work). There was nothing wrong with my card, ssn, or license I gave her. This was at 6am at the Albany, NY airport. We had to get to the GSP airport in South Carolina within the 24hour rental period. Since I nor my husband use any major credit cards, there was no other option than using the bank card that would not go through for whatever reason (I contacted my bank when they opened at 7 and they said nothing was wrong with the account). We ended up having to contact my Grandmother to come all the way back to the airport (we were in NY for my Grandfather's funeral) so she could pay using her major credit card and then adding me as a driver. By this time it was 730am. By this time my Husband was pretty frustrated about the whole thing. And we were dealing with a different guy behind the counter that had just got to work at 7 (Phil). Phil was not very patient or professional behind the counter. When we finally paid with my grandmothers major credit card he didn't even give us till the next day at 730am for the rental. He left it at the original reserved time of 6am. Because of that we ended up taking the car back to SC at 2 in the morning rather than just taking it home and returning it in the morning because we weren't sure we could be up by 530am to take it back by 6. Also the cars maintenance light and change oil light was on the whole time.Reviewed May 30 2016
review fromkayak
10.0
Pros:Staff at both ends did an excellent job!Cons:It went totally smooth, I can't offer any improvements because it was seamless.Reviewed Apr 24 2020
review fromkayak
2.8
Pickup took almost an hour; car unwashed and dirty insideCons:I am very disappointed in my experience with Budget. Pickup of the vehicle took 50 minutes, as there was one man working behind the counter. He was overwhelmed and made several mistakes and needed help from another associate (but no one else was working). Made me bring my bags up and down two flights of stairs due to a mistake. When I finally got my vehicle, it had not been washed on the outside nor had it been vacuumed inside. It was very dirty and I was embarrassed to pick up my friends in it, but so much time had been wasted at the rental pickup that I didn't have the time to get a different vehicle. I took photos of the problems to report to Budget directly. It's hard to imagine renting from Budget again anytime soon.Reviewed Aug 6 2017
review fromkayak

Where can I find Budget hire cars in Albany?

737 Albany Shaker Road, Budget car hires

Address

737 Albany Shaker Road

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 518 242 4450

Address

131 Colonie Center

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday10:00 - 16:00
Sunday10:00 - 16:00

Phone

+1 518 459 2609

Good to know

Most popular location

737 Albany Shaker Road

Most popular car type

Compact

Top tips for hiring a car from Budget in Albany

  • Compact car hires from Budget in Albany are around 44% cheaper than other car types, on average

FAQs about hiring a car from Budget in Albany

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Budget in Albany.

  • Budget has 2 car hire locations in Albany. Take a look at our Budget hire location map to find the best car hires near you.

  • Yes

  • Yes