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Value for money
Distance to city centre
|"Extremely friendly and helpful staff"||(in 11 reviews)|
|"Great location, good value"||(in 23 reviews)|
|"The room was very clean and very spacious"||(in 5 reviews)|
|"Not professional for the breakfast."||(in 8 reviews)|
|"The receptionist is at another hotel nearby."||(in 7 reviews)|
|"Very comforable bed and linen."||(in 5 reviews)|
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the breakfast buffet and that the internet worked without any problems
This a great location with a nice cafe downstairs. It is at the end of a long pedestrian walkway in Heidelberg so very convenient. This old hotel is renovated with beautiful rooms and new bathrooms. There is no lift and no air conditioning, usual for most places that I stayed, but there is a fan and helpful staff for carrying luggage.
It was a bit noisy at night, maybe due to World Cup.
I arrived at the Denner Hotel on May 17 according to my reserved schedule. On May 18, due to the British Airways cabin crew strike, I had to change my reservation to 4 nights instead of the five nights originally booked. To my surprise, the lady at the front desk said they would charge me 80% of the fifth night, which as far as I am concerned is unheard of in any hotel establishment. I did not cancel my booking, it was not a case of no-show; I simply reduced my stay in one day and they charged me almost the full price, just as if I had canceled my reservation according to the cancellation policy described on the Booking.com website.
Excellent central location and some good service from staff
The room cleaning service was slow only cleaning the room at 3:30 in the afternoon, the curtains in the room were broken and an order for eggs at breakfast never arrived one morning.
With a stay at Denner Hotel, you'll be centrally located in Heidelberg, within a 10-minute drive of Heidelberg Castle and Neckar Valley-Odenwald Nature Park. Featured amenities include express check-in, express check-out, and luggage storage.
based on 247 reviews
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Most popular landmarks
- Deutsches Verpackungs Museum 294 m
- Friedrichsbau 0,5 km
- Philosophenweg 0,9 km
- Agyptisches Museum Heidelberg 1 km
- Universitätsmuseum 1,1 km
- Old Quarter 1,3 km