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Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Overall 9,3 Excellent
Based on 8 263 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Everything is simply perfect
Excellent
10,0
Pros: Wonderful staff taking good care of us
Excellent
10,0
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Excellent
10,0
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Excellent
10,0
Pros: Service and location
Good
7,1
Excellent
10,0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Details
Reviews
Overall 9,3 Excellent
Based on 8 263 reviews
Service
9,6
Vibe
9,4
Location
9,4
Breakfast
9,3
Wellness
9,1
Amenities
9,1
WiFi
9,0
Cleanliness
8,8
Bar
8,6
Food
8,5
Room
8,4
Value
5,3
Service
9,7
Location
9,6
Vibe
9,5
Breakfast
9,3
Amenities
9,0
Room
8,9
Food
8,6
Bar
8,5
Value
6,1
Breakfast
9,5
Service
9,5
Vibe
9,2
Wellness
9,2
Location
9,1
Amenities
9,0
Food
8,7
Room
8,4
Value
5,4
Service
9,6
Location
9,6
Vibe
9,5
Breakfast
9,4
Wellness
9,0
Amenities
9,0
Food
8,9
Bar
8,7
Room
7,8
Comfort
5,9
Value
5,4
Service
9,7
Location
9,5
Breakfast
9,4
Amenities
9,1
Vibe
8,7
Bar
8,4
Room
8,3
Value
5,2
10,0 Excellent
Pros: Everything is simply perfect
Cons:
10,0 Excellent
Pros: Wonderful staff taking good care of us
Cons: cold/hard pancakes and waffels at the breakfast in Le Club Bar
10,0 Excellent
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Cons: leaving
10,0 Excellent
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Cons:
10,0 Excellent
Pros: Service and location
Cons: Nothing
7,1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
10,0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
With a stay at Hanoi 3B Premier Hotel, you'll be centrally located in Hanoi, just a 5-minute walk from Dong Xuan Market and 10 minutes by foot from Hanoi Old City Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 9,1 Excellent
Based on 2 206 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2,0
Excellent
9,0
Pros: Staff were very attentive and helpful. Room was nice and clean.
Excellent
10,0
Pros: Everything was great.
Excellent
10,0
Pros: Really lovely hotel. I stayed in the penhouse which was amazing; the bedroom was really large with a really comfortable bed and a nice littel sofa, plus balcony. The kitchen and large fridge was really useful as was the availability of a washing machine. This would usually have been way out of my budget but it was reduced significantly because of the virus. The breakfast was good, lots of fresh fruit, plus toast etc. and you could order a number of other items. The staff were really lovely and really helpful. Walking distance to many local attractions (up to 20 mins walk). I wasn't able to book any trips as most areas had closed due to the virus. The hotel itself was closing so I hope they're back up and running again soon. I would definitely stay here again.
Excellent
10,0
Pros: Gave me an upgrade!
Excellent
10,0
Pros: We like everything. We book the penthouse and it is huge and so spacious. Beds are so comfy, felt like sleeping in the clouds. Facilities are tip notch, we were able to plug our chrome cast and use it within 5 min. Internet is good and strong. It is spotless clean everywhere. Maybe few cuttleries and more plates would be a great addition. And also hand towel for the kitchen. And maybe also a microwaves. But to be fair for regular short stay eating out or ordering grab food is easy and might not need them. Things is we are long term travellers and those things come handy but not essential for short stay. I'd imagine if we ask we would get them. But no hassle really. There is also a washing machine with cleaning powder available to use. Drying the clothe outside was a bit of a challenge but that's OK. Staff is amazing and so nice. Always friendly and caring. They always go the extra miles with our request. Thank you go Jonas for warming up our late night dinner. Thank you to the ladies at the reception, their nice attitude and gentle voice were adorable. Jonas also helped us with the luggages. Please reward your staff for their excellent customer care skills and dedication. If I was their employer I wi be proud to have such a talented team working and ready to deliver such an excellent service. Location is good and close to the beer Street and markets. Many eateries options. We wished to stay longer but with the country current situation we have to shorten our stay in Hanoi. If given the chance we will book there again and again. There is welcome drinks. We didn't have breakfast as we are not early risers but it is available. After our stay we received a personal thank you email with very kind words. This goes a long way. You guy rock. This is how to wow customers. Such a nice and pleasant place to stay. Many thanks for everything. We are grateful to you all for taking care of us with so much attention and dedication.
Excellent
9,6
Pros: Very clean, we got an upgraded room that was excellent.
Excellent
10,0
Pros: Absolutely amazing hotel. We loved our stay thanks to the wonderful staff who were incredible. The staff were so friendly and accommodating. They organised an airport transfer to and from the airport which was excellent. Our room was fantastic and the location of the hotel is within walking distance of all main attractions. Amazing value. Highly recommended
Details
Reviews
Overall 9,1 Excellent
Based on 2 206 reviews
Service
9,7
Location
9,3
WiFi
9,1
Breakfast
9,1
Value
8,9
Cleanliness
8,5
Room
7,7
Service
9,8
Breakfast
9,0
Location
8,8
Cleanliness
8,4
Room
7,3
Service
9,7
Location
9,3
Breakfast
9,2
Cleanliness
8,4
WiFi
8,2
Room
7,9
Service
9,3
Location
9,3
Breakfast
8,9
Cleanliness
8,5
WiFi
8,2
Room
7,0
Service
9,5
Breakfast
8,8
Room
6,7
2,0 Mediocre
Pros:
Cons: the room was just a box no windows to the outside
9,0 Excellent
Pros: Staff were very attentive and helpful. Room was nice and clean.
Cons:
10,0 Excellent
Pros: Everything was great.
Cons:
10,0 Excellent
Pros: Really lovely hotel. I stayed in the penhouse which was amazing; the bedroom was really large with a really comfortable bed and a nice littel sofa, plus balcony. The kitchen and large fridge was really useful as was the availability of a washing machine. This would usually have been way out of my budget but it was reduced significantly because of the virus. The breakfast was good, lots of fresh fruit, plus toast etc. and you could order a number of other items. The staff were really lovely and really helpful. Walking distance to many local attractions (up to 20 mins walk). I wasn't able to book any trips as most areas had closed due to the virus. The hotel itself was closing so I hope they're back up and running again soon. I would definitely stay here again.
Cons: As with most hotels, it would be nice to see a water cooler available to guests rather than complimentary water bottles, to reduce plastic waste.
10,0 Excellent
Pros: Gave me an upgrade!
Cons: Everything fine
10,0 Excellent
Pros: We like everything. We book the penthouse and it is huge and so spacious. Beds are so comfy, felt like sleeping in the clouds. Facilities are tip notch, we were able to plug our chrome cast and use it within 5 min. Internet is good and strong. It is spotless clean everywhere. Maybe few cuttleries and more plates would be a great addition. And also hand towel for the kitchen. And maybe also a microwaves. But to be fair for regular short stay eating out or ordering grab food is easy and might not need them. Things is we are long term travellers and those things come handy but not essential for short stay. I'd imagine if we ask we would get them. But no hassle really. There is also a washing machine with cleaning powder available to use. Drying the clothe outside was a bit of a challenge but that's OK. Staff is amazing and so nice. Always friendly and caring. They always go the extra miles with our request. Thank you go Jonas for warming up our late night dinner. Thank you to the ladies at the reception, their nice attitude and gentle voice were adorable. Jonas also helped us with the luggages. Please reward your staff for their excellent customer care skills and dedication. If I was their employer I wi be proud to have such a talented team working and ready to deliver such an excellent service. Location is good and close to the beer Street and markets. Many eateries options. We wished to stay longer but with the country current situation we have to shorten our stay in Hanoi. If given the chance we will book there again and again. There is welcome drinks. We didn't have breakfast as we are not early risers but it is available. After our stay we received a personal thank you email with very kind words. This goes a long way. You guy rock. This is how to wow customers. Such a nice and pleasant place to stay. Many thanks for everything. We are grateful to you all for taking care of us with so much attention and dedication.
Cons: We like everything about the place and wish to return for a longer stay.
9,6 Excellent
Pros: Very clean, we got an upgraded room that was excellent.
Cons: WiFi on the 5th floor was not very good
10,0 Excellent
Pros: Absolutely amazing hotel. We loved our stay thanks to the wonderful staff who were incredible. The staff were so friendly and accommodating. They organised an airport transfer to and from the airport which was excellent. Our room was fantastic and the location of the hotel is within walking distance of all main attractions. Amazing value. Highly recommended
Cons:
With a stay at Hanoi 3B Premier Hotel, you'll be centrally located in Hanoi, just a 5-minute walk from Dong Xuan Market and 10 minutes by foot from Hanoi Old City Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Emerald Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from Hom Market and 7 minutes by foot from Vincom Center. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9,1 Excellent
Based on 325 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Just came back for 1 night but the staff managed to get me the same room as of my last stay. Really appreciated, really good service.
Excellent
8,0
Pros: Friendly and accommodating staff on front desk. Allowed early check in at no charge. Good selection of food available at breakfast. Some fittings a bit tired but generous sized room.
Excellent
10,0
Pros: I had a wonderful staying. The rooms where clean and beds where perfekt. The service was amazing, especially Ly and mr Kien. Thank you
Excellent
8,8
Pros: Very warm and welcoming, as well as comfortable and clean. Location is good for those who want a flavour of the old city and traditional foods spots.
Excellent
9,0
Pros: Staff were very friendly and helpful. I will definitely stay here again.
Excellent
9,0
Pros: Staff and manager extremely friendly, helped us to organise our trip to Ninh Binh. The rooms is spacious and clean.
Excellent
8,8
Pros: We truly enjoyed our stay at the Emerald. The hotel was close enough to the old quarter without being in the old quarter. The staff was always very attentive and helpful. I would definitely recommend it
Details
Reviews
Overall 9,1 Excellent
Based on 325 reviews
WiFi
10,0
Service
9,8
Cleanliness
9,7
Vibe
9,5
Location
9,3
Amenities
9,2
Food
9,1
Breakfast
8,9
Room
8,5
Comfort
8,0
Service
9,9
Cleanliness
9,8
Location
9,4
Food
9,2
Breakfast
9,0
Room
8,0
Service
9,8
Cleanliness
9,6
Vibe
9,5
Location
9,3
Breakfast
9,1
Room
8,5
Comfort
8,3
Service
9,8
Location
9,3
Breakfast
8,4
Room
7,9
Service
9,5
8,3 Excellent
Pros: Just came back for 1 night but the staff managed to get me the same room as of my last stay. Really appreciated, really good service.
Cons: N/A
8,0 Excellent
Pros: Friendly and accommodating staff on front desk. Allowed early check in at no charge. Good selection of food available at breakfast. Some fittings a bit tired but generous sized room.
Cons: Poor communication with breakfast staff. Hot food available but you were not told about it verbally
10,0 Excellent
Pros: I had a wonderful staying. The rooms where clean and beds where perfekt. The service was amazing, especially Ly and mr Kien. Thank you
Cons:
8,8 Excellent
Pros: Very warm and welcoming, as well as comfortable and clean. Location is good for those who want a flavour of the old city and traditional foods spots.
Cons:
9,0 Excellent
Pros: Staff were very friendly and helpful. I will definitely stay here again.
Cons:
9,0 Excellent
Pros: Staff and manager extremely friendly, helped us to organise our trip to Ninh Binh. The rooms is spacious and clean.
Cons: A bit dark room. They had a little air-conditioning issue and at a time, but they fixed everything immediately, so overall satisfied with our stay.
8,8 Excellent
Pros: We truly enjoyed our stay at the Emerald. The hotel was close enough to the old quarter without being in the old quarter. The staff was always very attentive and helpful. I would definitely recommend it
Cons: Really hard mattress. Sometimes too hard to comfort
Emerald Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from Hom Market and 7 minutes by foot from Vincom Center. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 9,0 Excellent
Based on 4 108 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Room size, convenience, seeing staff santise and clean public areas, good fun live music on weds evenings in lounge area downstairs. A great business hotel.
Excellent
9,0
Pros: Nice hotel, cleanliness, and facilities
Excellent
8,0
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Excellent
10,0
Pros: Great hotel with many facilities.
Excellent
9,4
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Mediocre
2,5
Pros: Concierge were excellent
Details
Reviews
Overall 9,0 Excellent
Based on 4 108 reviews
Breakfast
9,1
Room
8,9
Location
8,8
Comfort
8,7
Service
8,6
Food
8,4
Bar
8,3
Vibe
7,8
WiFi
7,4
Amenities
7,2
Value
6,7
Location
8,8
Breakfast
8,7
Room
8,4
Vibe
7,7
Service
7,6
Wellness
7,4
Cleanliness
7,2
Amenities
6,8
Value
5,8
Breakfast
9,3
Service
8,8
Comfort
8,7
Room
8,6
Location
8,6
Amenities
7,2
Vibe
6,9
Breakfast
9,0
Location
8,9
Service
8,8
Food
8,7
Room
8,5
Vibe
6,8
Amenities
6,6
Breakfast
8,8
Food
8,7
Comfort
8,7
Room
8,4
Location
8,3
Cleanliness
8,3
Service
8,2
8,0 Excellent
Pros: Room size, convenience, seeing staff santise and clean public areas, good fun live music on weds evenings in lounge area downstairs. A great business hotel.
Cons: The smell of the room is very damp. Housekeeping every day did not entirely clean well compared to other hotels around the world. We would leave our room and come back to tidy beds and new towels however the bathroom floors were not clean and you could see hairs on the floor. Also mosquitoes- I got bitten 5 times in one night. The rooms can have a very damp smell when you walk in. Selection of drinks and cakes could also be improved in the lounge downstairs.
9,0 Excellent
Pros: Nice hotel, cleanliness, and facilities
Cons: The breakfast is excellent, but the cutlery sets and tea cups are ugly. It is not fixed in this hotel. The cutlery sets pulls on the table after meal, it is not hygienic.
8,0 Excellent
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Cons:
10,0 Excellent
Pros: Great hotel with many facilities.
Cons:
9,4 Excellent
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Cons:
2,5 Mediocre
Pros: Concierge were excellent
Cons: The Hotel Manager, Marc, was extremely rude to some guests at the hotel - we found this very sad to watch and hope the GM takes action There was also a lot of maintenance works at the hotel which was a nuisance
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,8 Excellent
Based on 5 583 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Okay
5,0
Pros: Staffs are friendly & well trained. Check in & out are efficient and quick.
Excellent
10,0
Pros: Good service from staff a 5 star hotel with an amazing roof top outlook
Excellent
10,0
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Excellent
10,0
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Excellent
10,0
Pros: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.
Excellent
9,6
Pros: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !
Excellent
8,8
Pros: View is very nice. Receptionist is good.
Details
Reviews
Overall 8,8 Excellent
Based on 5 583 reviews
Bar
9,0
Service
9,0
Breakfast
8,6
Location
8,2
Room
7,5
WiFi
6,2
Value
5,5
Comfort
4,9
Service
9,0
Breakfast
8,3
Location
8,2
Room
6,2
Value
5,4
WiFi
4,4
Comfort
3,9
Pool
9,3
Bar
9,1
Service
8,7
Breakfast
8,5
Room
7,9
Location
7,9
Amenities
7,3
Vibe
6,6
Comfort
5,2
Value
5,1
Breakfast
8,6
Bar
8,5
Service
8,4
Location
8,1
Room
7,8
Wellness
7,7
Vibe
6,0
Value
5,3
Comfort
5,2
Service
9,3
Bar
9,1
Location
7,9
Room
7,2
5,0 Okay
Pros: Staffs are friendly & well trained. Check in & out are efficient and quick.
Cons: Kisses at hotel lobby from Mosquitoes.
10,0 Excellent
Pros: Good service from staff a 5 star hotel with an amazing roof top outlook
Cons:
10,0 Excellent
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons: Nothing to dislike.
10,0 Excellent
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Cons: I did notice some guests spitting and blowing their nose into their hands in the swimming pool and they weren't stopped by staff.
10,0 Excellent
Pros: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.
Cons: Everything was fine.
9,6 Excellent
Pros: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !
Cons: Nothing
8,8 Excellent
Pros: View is very nice. Receptionist is good.
Cons:
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Overall 8,7 Excellent
Based on 4 507 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7,9
Pros: Nice hotel, good location, friendly staff
Excellent
10,0
Pros: Great staff, clean rooms, very nice
Excellent
10,0
Pros: All was perfect
Okay
5,1
Excellent
10,0
Pros: Luxurious feel
Excellent
10,0
Pros: Great friendly service and location
Excellent
9,0
Pros: Good Location and breakfast. Staff is friendly. Facilities are well-maintained
Excellent
9,2
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Excellent
8,0
Pros: Good and clean property
Excellent
10,0
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Good
7,5
Pros: Convenience area.
Details
Reviews
Overall 8,7 Excellent
Based on 4 507 reviews
Location
9,3
Service
9,1
Breakfast
8,8
Vibe
8,4
Room
8,1
WiFi
4,3
Service
9,3
Location
9,3
Breakfast
9,1
Room
8,2
Food
8,2
Vibe
8,0
Comfort
6,7
Location
9,2
Service
9,0
Breakfast
8,8
Cleanliness
8,7
Food
8,0
Vibe
7,8
Room
7,7
Value
7,4
Service
9,3
Location
9,3
Breakfast
8,9
Cleanliness
8,0
Value
7,3
Room
7,3
Location
9,3
Service
9,1
Cleanliness
8,8
Breakfast
8,7
Vibe
8,1
Room
7,9
7,9 Good
Pros: Nice hotel, good location, friendly staff
Cons:
10,0 Excellent
Pros: Great staff, clean rooms, very nice
Cons:
10,0 Excellent
Pros: All was perfect
Cons:
5,1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
10,0 Excellent
Pros: Luxurious feel
Cons: Room felt a little humid/damp.
10,0 Excellent
Pros: Great friendly service and location
Cons: No bar access
9,0 Excellent
Pros: Good Location and breakfast. Staff is friendly. Facilities are well-maintained
Cons: Door card does not work from time to time.
9,2 Excellent
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Cons: No real hotel bar. But the lobby lounge does the job somehow .
8,0 Excellent
Pros: Good and clean property
Cons: Wifi is very unstable unfortunately
10,0 Excellent
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Cons: For some, the lack of swimming pool might be an issue, it would've been for me had I visited with my family. As it is now I don't mind it at all.
7,5 Good
Pros: Convenience area.
Cons: I have stayed on the fifth floor but it still very noisy. There isn’t any double-panes widow. And windows aren’t clean.
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Overall 8,6 Excellent
Based on 3 090 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
6,7
Pros: Best location in Hanoi
Excellent
10,0
Pros: Room was great and the breakfast buffet was wonderful.
Excellent
10,0
Pros: Everything
Excellent
8,0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
8,3
Pros: Room size and facilities
Good
7,5
Pros: Location is great. Food n beverage are awesome.
Good
7,9
Pros: Good location
Excellent
9,0
Pros: Breakfast was very good, a buffet and cooked food. Room service was good and reasonably priced. Staff were very nice, friendly and helpful.
Excellent
9,0
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Details
Reviews
Overall 8,6 Excellent
Based on 3 090 reviews
Location
9,5
Breakfast
8,8
Service
8,4
Room
7,1
Cleanliness
6,5
Amenities
5,4
Vibe
4,8
WiFi
4,8
Location
9,5
Breakfast
8,9
Service
8,5
Value
7,4
Cleanliness
6,8
Room
6,3
Amenities
5,8
Vibe
3,7
Location
9,2
Breakfast
8,8
Comfort
8,5
Service
8,4
Food
7,8
Value
6,9
Cleanliness
6,5
Room
6,0
Amenities
5,2
Vibe
4,1
Location
9,5
Breakfast
8,9
Comfort
8,6
Service
8,1
Pool
6,5
Room
6,4
Cleanliness
6,3
Vibe
3,7
Location
9,6
Breakfast
8,8
Service
8,7
Comfort
8,7
Food
8,0
Room
6,8
Vibe
4,6
6,7 Good
Pros: Best location in Hanoi
Cons: Already sent to you .
10,0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
10,0 Excellent
Pros: Everything
Cons: Couldnt find anything I didnt like
8,0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
8,3 Excellent
Pros: Room size and facilities
Cons: Pricey for vietnam
7,5 Good
Pros: Location is great. Food n beverage are awesome.
Cons: Room outdated. Bed too soft. Pillows not comfy. Breakfast not so many options.
7,9 Good
Pros: Good location
Cons: Expected more at a Hilton Hotel
9,0 Excellent
Pros: Breakfast was very good, a buffet and cooked food. Room service was good and reasonably priced. Staff were very nice, friendly and helpful.
Cons:
9,0 Excellent
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Cons: Health club was not the best but still sufficient.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Overall 8,6 Excellent
Based on 2 622 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
3,0
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Excellent
9,2
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Excellent
9,1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Good
7,0
Pros: Bed was very comfy, staff were very helpful.
Excellent
8,0
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Excellent
10,0
Pros: Excellent location and helpful staff
Excellent
9,2
Pros: Great Location. Amazing breakfast.
Details
Reviews
Overall 8,6 Excellent
Based on 2 622 reviews
Bar
9,5
Location
9,5
Service
9,2
Breakfast
8,4
Vibe
7,7
Room
7,2
Value
6,4
WiFi
6,3
Cleanliness
5,8
Location
9,6
Bar
9,5
Service
9,0
Breakfast
8,4
Room
7,1
Value
6,7
Cleanliness
5,7
WiFi
5,5
Location
9,7
Bar
9,5
Service
9,0
Breakfast
8,3
Room
6,8
Value
6,3
Comfort
6,2
Cleanliness
5,9
Amenities
5,7
Location
9,5
Bar
9,4
Service
9,1
Breakfast
8,4
Vibe
7,4
Room
7,1
Value
6,3
Cleanliness
5,8
Service
9,4
Location
9,4
Breakfast
8,1
Vibe
7,1
Room
6,8
Value
6,1
Amenities
5,7
Cleanliness
5,6
3,0 Mediocre
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Cons: We had an interior facing room, which meant no airflow which made the room very musty and moist. The staff was very negative. Every question we asked was met with a no. We expected a lot more from an Accor property. The pictures make the hotel look nice but there were a lot of details done for design without thinking about practicality, like doors not being able to shut well or having a bathroom sink in a corner behind a door so it was difficult to access to strange lighting that didn't make sense.
9,2 Excellent
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Cons: Nothing
9,1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
7,0 Good
Pros: Bed was very comfy, staff were very helpful.
Cons: I was in room 408 and could hear the very loud disco beat coming from the nightclub near the hotel..it kept me awake and I ended up being very tired during the day
8,0 Excellent
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Cons:
10,0 Excellent
Pros: Excellent location and helpful staff
Cons:
9,2 Excellent
Pros: Great Location. Amazing breakfast.
Cons: There was a great view vom the balcony on each floor. But the bar was on the ground floor.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8,6 Excellent
Based on 85 reviews
All reviews
- All reviews
Excellent
10,0
Pros: The room was great and very definitely value for money.
Excellent
9,6
Pros: The staff, the room
Excellent
10,0
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Excellent
10,0
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Excellent
9,6
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Excellent
8,8
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Good
6,3
Pros: fair value
Good
7,9
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Details
Reviews
Overall 8,6 Excellent
Based on 85 reviews
Service
10,0
Cleanliness
8,9
Room
8,3
Location
8,0
Comfort
7,3
Breakfast
4,5
10,0 Excellent
Pros: The room was great and very definitely value for money.
Cons: The breakfast offer could have been better. a western style spread could have been appreciated . but on the whole the breakfast was ok.
9,6 Excellent
Pros: The staff, the room
Cons: Nothing
10,0 Excellent
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Cons:
10,0 Excellent
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Cons:
9,6 Excellent
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Cons: Breakfast could be improved. Swimming pool water was cold.
8,8 Excellent
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Cons: Bread wasn’t that fresh
6,3 Good
Pros: fair value
Cons: aweful breakfast and in room food.
7,9 Good
Pros:
Cons: Breakfast wasn't great
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 8,0 Excellent
Based on 158 reviews
All reviews
- All reviews
Excellent
9,0
Pros: This is my 2nd time to stay this hotel -Friendly staff -Good Value -Good Location (Close to Sapa Express) and everything
Excellent
10,0
Pros: Ist class service, quality staff
Excellent
8,0
Excellent
8,0
Pros: Very friendly staff, food was OK, we had quiet side of acommodation.
Excellent
8,8
Pros: The price, the room and the staff were very good other than the lack of a hot shower.
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Details
Reviews
Overall 8,0 Excellent
Based on 158 reviews
Cleanliness
10,0
Location
9,7
Service
9,1
Room
8,6
Vibe
8,4
Breakfast
6,1
9,0 Excellent
Pros: This is my 2nd time to stay this hotel -Friendly staff -Good Value -Good Location (Close to Sapa Express) and everything
Cons:
10,0 Excellent
Pros: Ist class service, quality staff
Cons: Nothing
8,0 Excellent
Pros:
Cons: Not enough heating control.
8,0 Excellent
Pros: Very friendly staff, food was OK, we had quiet side of acommodation.
Cons: No complains.
8,8 Excellent
Pros: The price, the room and the staff were very good other than the lack of a hot shower.
Cons: Getting woken up at 11.30pm to move my bike inside was not ideal at all. It was fine where it was, not obstructive to anything. Despite this likely being to ensure my bike wasn’t stolen or tampered with, I was asleep and would have preferred to stay that way.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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Overall 7,8 Good
Based on 2 499 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Okay
5,8
Okay
5,0
Pros: Location was good
Excellent
8,8
Pros: A Japanese-style restaurant
Excellent
8,0
Pros: very good breakfast and swimming pool
Excellent
8,3
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Excellent
9,6
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
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Details
Reviews
Overall 7,8 Good
Based on 2 499 reviews
Cleanliness
9,1
Breakfast
8,6
Room
8,4
Service
8,1
Comfort
8,0
Location
7,9
WiFi
7,8
Vibe
7,2
Cleanliness
9,3
Breakfast
8,9
Room
8,8
Service
8,7
Location
8,5
Vibe
7,2
Value
6,7
Service
8,2
Room
7,7
Location
7,7
Vibe
6,4
Breakfast
8,7
Service
8,1
5,8 Okay
Pros:
Cons: Receptionist took quite long time to checkin. No welcome drink!
5,0 Okay
Pros: Location was good
Cons: Beds very hard language barrier sometimes hard prices of food and beverages
8,8 Excellent
Pros: A Japanese-style restaurant
Cons: A male receptionist is a little bit cold in commounicating.
8,0 Excellent
Pros: very good breakfast and swimming pool
Cons: I don't like the way the staff at the counter treat the customer. They are not friendly enough. Not like the staff I met in other 5-star hotel.
8,3 Excellent
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Cons: Although breakfast was great, I used the 20% off food at the ground floor restaurant for lunch and i was a little disappointed with the quality of the food.
9,6 Excellent
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
Cons: Location could be a little better.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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