Hanoi hotels near Vincom Center
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Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Overall 9,3 Excellent
Based on 8 249 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Every thing
Excellent
10,0
Pros: location is great, all the restaurant is excellent
Excellent
10,0
Pros: Service and location
Good
7,1
Excellent
10,0
Pros: Friendly staff and wonderful food... we are ashamed at how much time we spent in the hotel as opposed to exploring Hanoi...
Okay
5,0
Pros: The hotel itself is beautiful and had a nice French charm to it, but the breakfast gave us food poisoning the second day. The staff manager was kind enough to not charge us for it but then the third day, we came back to the room to find that the cleaning staff had gone thru our luggage and threw away a Starbucks travel cup my friend uses for tea every morning. I believe they meant well, and didn’t realize it was a reusable cup but it didn’t feel great to know that the staff had dug deep into our luggage to find it. Pretty universal rule of thumb that whatever is in a closed laughed should remain that way. No need for staff to go they it or tidy it up. Other than that, we enjoyed our stay. Also love the gym facilities!
Excellent
10,0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Excellent
10,0
Pros: A great hotel
Excellent
9,6
Pros: The staff and facilities at the hotel were excellent. Lots of restaurants and bars and no request was too hard. Thank you for a great stay
Excellent
9,6
Details
Reviews
Overall 9,3 Excellent
Based on 8 249 reviews
Service
9,6
Location
9,5
Breakfast
9,3
Vibe
9,3
Amenities
9,0
WiFi
9,0
Cleanliness
8,8
Food
8,7
Bar
8,7
Room
8,3
Comfort
6,3
Value
5,3
Service
9,6
Location
9,5
Vibe
9,3
Breakfast
9,2
Amenities
9,0
Bar
8,7
Food
8,7
Room
8,5
Comfort
6,2
Value
5,6
Breakfast
9,5
Service
9,4
Location
9,2
Wellness
9,1
Vibe
9,0
Food
9,0
Amenities
8,8
Bar
8,5
Room
8,3
Comfort
6,3
Value
5,5
Service
9,6
Location
9,6
Breakfast
9,4
Vibe
9,4
Amenities
9,1
Food
9,1
Bar
8,8
Room
7,8
Value
5,7
Comfort
5,6
Service
9,8
Location
9,6
Breakfast
9,3
Vibe
9,0
Amenities
8,9
Room
8,4
Bar
8,4
Food
8,2
10,0 Excellent
Pros: Every thing
Cons:
10,0 Excellent
Pros: location is great, all the restaurant is excellent
Cons: Breakfast is not meet my expectation
10,0 Excellent
Pros: Service and location
Cons: Nothing
7,1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
10,0 Excellent
Pros: Friendly staff and wonderful food... we are ashamed at how much time we spent in the hotel as opposed to exploring Hanoi...
Cons:
5,0 Okay
Pros: The hotel itself is beautiful and had a nice French charm to it, but the breakfast gave us food poisoning the second day. The staff manager was kind enough to not charge us for it but then the third day, we came back to the room to find that the cleaning staff had gone thru our luggage and threw away a Starbucks travel cup my friend uses for tea every morning. I believe they meant well, and didn’t realize it was a reusable cup but it didn’t feel great to know that the staff had dug deep into our luggage to find it. Pretty universal rule of thumb that whatever is in a closed laughed should remain that way. No need for staff to go they it or tidy it up. Other than that, we enjoyed our stay. Also love the gym facilities!
Cons:
10,0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
10,0 Excellent
Pros: A great hotel
Cons:
9,6 Excellent
Pros: The staff and facilities at the hotel were excellent. Lots of restaurants and bars and no request was too hard. Thank you for a great stay
Cons:
9,6 Excellent
Pros:
Cons: Plumbing problems in the room
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Emerald Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from Hom Market and 7 minutes by foot from Vincom Center. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9,2 Excellent
Based on 321 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: Just came back for 1 night but the staff managed to get me the same room as of my last stay. Really appreciated, really good service.
Excellent
8,0
Pros: Friendly and accommodating staff on front desk. Allowed early check in at no charge. Good selection of food available at breakfast. Some fittings a bit tired but generous sized room.
Excellent
8,8
Pros: Very warm and welcoming, as well as comfortable and clean. Location is good for those who want a flavour of the old city and traditional foods spots.
Excellent
8,0
Pros: Staff were lovely and attentive. Room price was very reasonable and location was good.
Excellent
10,0
Excellent
9,0
Pros: Staff were very friendly and helpful. I will definitely stay here again.
Excellent
9,0
Pros: Staff and manager extremely friendly, helped us to organise our trip to Ninh Binh. The rooms is spacious and clean.
Excellent
8,8
Pros: We truly enjoyed our stay at the Emerald. The hotel was close enough to the old quarter without being in the old quarter. The staff was always very attentive and helpful. I would definitely recommend it
Details
Reviews
Overall 9,2 Excellent
Based on 321 reviews
WiFi
10,0
Service
9,8
Cleanliness
9,7
Vibe
9,5
Location
9,4
Amenities
9,2
Breakfast
8,8
Room
8,4
Comfort
7,9
Service
9,9
Cleanliness
9,8
Location
9,5
Food
9,2
Breakfast
8,9
Room
7,8
Service
9,8
Cleanliness
9,6
Vibe
9,5
Location
9,4
Breakfast
9,0
Room
8,4
Comfort
8,2
Service
9,8
Location
9,4
Breakfast
8,1
Room
7,7
Service
9,6
8,3 Excellent
Pros: Just came back for 1 night but the staff managed to get me the same room as of my last stay. Really appreciated, really good service.
Cons: N/A
8,0 Excellent
Pros: Friendly and accommodating staff on front desk. Allowed early check in at no charge. Good selection of food available at breakfast. Some fittings a bit tired but generous sized room.
Cons: Poor communication with breakfast staff. Hot food available but you were not told about it verbally
8,8 Excellent
Pros: Very warm and welcoming, as well as comfortable and clean. Location is good for those who want a flavour of the old city and traditional foods spots.
Cons:
8,0 Excellent
Pros: Staff were lovely and attentive. Room price was very reasonable and location was good.
Cons: Breakfast quality wasn’t great.
10,0 Excellent
Pros:
Cons: Amazing staff really. Go!!
9,0 Excellent
Pros: Staff were very friendly and helpful. I will definitely stay here again.
Cons:
9,0 Excellent
Pros: Staff and manager extremely friendly, helped us to organise our trip to Ninh Binh. The rooms is spacious and clean.
Cons: A bit dark room. They had a little air-conditioning issue and at a time, but they fixed everything immediately, so overall satisfied with our stay.
8,8 Excellent
Pros: We truly enjoyed our stay at the Emerald. The hotel was close enough to the old quarter without being in the old quarter. The staff was always very attentive and helpful. I would definitely recommend it
Cons: Really hard mattress. Sometimes too hard to comfort
Emerald Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from Hom Market and 7 minutes by foot from Vincom Center. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 9,0 Excellent
Based on 4 224 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: The location was amazing and the staff was great. The room had a great view and every area was very spacious. We felt very welcomed the whole time.
Excellent
10,0
Pros: OUTSTANDING!! I’ve stayed in Melia hotels in the past, but this was the best of their hotels I’ve stayed at!!!! It kept on exceeding expectations! The hotel is one of the best I’ve ever stayed at. I had such a comfortable stay, could have lived there!! Staff couldn’t do enough for us! The beds were like sleeping on Cloud 9, enormous room with big, well equipped marble bathroom. Breakfast overlooking Hanoi with it’s super selection and impeccable service was the icing on the cake! The free tea, coffee, biscuits selection in the Level lounge was a lovely addition. Look forward to returning on a future trip.
Excellent
9,2
Pros: Great place, good location - a bit off the hustle & bustle but within walking distance. fantastic breakfast.
Excellent
9,6
Pros: Luxury rooms. Clean and the beds are comfortable.
Excellent
10,0
Pros: Great hotel with many facilities.
Excellent
9,4
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Mediocre
2,5
Pros: Concierge were excellent
Details
Reviews
Overall 9,0 Excellent
Based on 4 224 reviews
Bar
9,1
Breakfast
9,0
Room
8,9
Location
8,8
Service
8,7
Comfort
8,6
Food
8,5
Vibe
7,6
Amenities
7,4
WiFi
7,4
Value
6,8
Breakfast
9,1
Service
8,8
Room
8,7
Comfort
8,6
Location
8,5
Amenities
7,3
Vibe
6,7
Location
8,8
Room
8,7
Breakfast
8,5
Service
7,9
Wellness
7,4
Amenities
7,0
Value
5,9
Pool
3,5
Service
8,9
Food
8,8
Breakfast
8,8
Room
8,7
Location
8,5
Amenities
6,7
Vibe
6,4
Breakfast
9,0
Food
8,8
Comfort
8,7
Room
8,6
Service
8,3
Location
8,2
9,0 Excellent
Pros: The location was amazing and the staff was great. The room had a great view and every area was very spacious. We felt very welcomed the whole time.
Cons: It would have been nice if there was foam face scrub for the ladies. And I would have liked the spa to have served some tea after to help relax. There was also an oder in the lobby that hurt my wife's nose, might have been perfume from other guests.
10,0 Excellent
Pros: OUTSTANDING!! I’ve stayed in Melia hotels in the past, but this was the best of their hotels I’ve stayed at!!!! It kept on exceeding expectations! The hotel is one of the best I’ve ever stayed at. I had such a comfortable stay, could have lived there!! Staff couldn’t do enough for us! The beds were like sleeping on Cloud 9, enormous room with big, well equipped marble bathroom. Breakfast overlooking Hanoi with it’s super selection and impeccable service was the icing on the cake! The free tea, coffee, biscuits selection in the Level lounge was a lovely addition. Look forward to returning on a future trip.
Cons: Nothing! Perfect stay!!
9,2 Excellent
Pros: Great place, good location - a bit off the hustle & bustle but within walking distance. fantastic breakfast.
Cons:
9,6 Excellent
Pros: Luxury rooms. Clean and the beds are comfortable.
Cons: You need to walk about 12 mins to reach the shopping area.
10,0 Excellent
Pros: Great hotel with many facilities.
Cons:
9,4 Excellent
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Cons:
2,5 Mediocre
Pros: Concierge were excellent
Cons: The Hotel Manager, Marc, was extremely rude to some guests at the hotel - we found this very sad to watch and hope the GM takes action There was also a lot of maintenance works at the hotel which was a nuisance
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
A stay at The Light Hotel places you in the heart of Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Hoa Lo Prison Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 9,0 Excellent
Based on 1 564 reviews
All reviews
- All reviews
Excellent
9,0
Pros: Ease of checkin & facilities in the hotel. Room was clean & extremely comfortable.
Excellent
10,0
Pros: The staff were fantastic, always friendly and welcoming. The guys on the door always at the ready to help with bags or just opening the door. Rooms were very comfortable and spacious. The breakfast had great variety - we loved the omelettes and asian dishes and also spoilt ourselves with the delicious passionfruit mousse.
Excellent
9,0
Pros: breakfast was very good a lot of variety
Excellent
8,3
Pros: Staff were excellent, good location, pool was nice although small was enough to cool off
Excellent
10,0
Pros: Everything was perfect, nice breakfast, fantastic personal, great location, great SPA, very clean and comfortable beds. Thank you all
Excellent
9,6
Pros: We also got very good service from Lucy (travel agent) who helped us with two excellent day trips.
Excellent
9,6
Pros: After our Halong Bay Cruise we returned back to this Hotel and as I mentioned in my previous reviews The hotel is in a prime location and breakfast is wonderful! Thanks for the staff! Till we meet again
Excellent
8,8
Pros: The Hotel is in a good prime location. The breakfast is awesome, i enjoyed the breakfast in this hotel and staff are really helpful and the rooms are comfortable and big enough.
Details
Reviews
Overall 9,0 Excellent
Based on 1 564 reviews
Cleanliness
9,3
Comfort
8,9
Location
9,2
Services
8,8
Staff
9,4
Value for money
8,6
9,0 Excellent
Pros: Ease of checkin & facilities in the hotel. Room was clean & extremely comfortable.
Cons: Nothing
10,0 Excellent
Pros: The staff were fantastic, always friendly and welcoming. The guys on the door always at the ready to help with bags or just opening the door. Rooms were very comfortable and spacious. The breakfast had great variety - we loved the omelettes and asian dishes and also spoilt ourselves with the delicious passionfruit mousse.
Cons: On the 2nd stay (we had a break to go to Halong Bay) the room smelt badly of cigarette smoke which was unpleasant
9,0 Excellent
Pros: breakfast was very good a lot of variety
Cons:
8,3 Excellent
Pros: Staff were excellent, good location, pool was nice although small was enough to cool off
Cons:
10,0 Excellent
Pros: Everything was perfect, nice breakfast, fantastic personal, great location, great SPA, very clean and comfortable beds. Thank you all
Cons:
9,6 Excellent
Pros: We also got very good service from Lucy (travel agent) who helped us with two excellent day trips.
Cons:
9,6 Excellent
Pros: After our Halong Bay Cruise we returned back to this Hotel and as I mentioned in my previous reviews The hotel is in a prime location and breakfast is wonderful! Thanks for the staff! Till we meet again
Cons:
8,8 Excellent
Pros: The Hotel is in a good prime location. The breakfast is awesome, i enjoyed the breakfast in this hotel and staff are really helpful and the rooms are comfortable and big enough.
Cons:
A stay at The Light Hotel places you in the heart of Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Hoa Lo Prison Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Free self parking is available onsite.
Overall 8,9 Excellent
Based on 1 858 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10,0
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Poor
1,0
Pros: Good location only;
Okay
5,1
Pros: Great location and faciliitiew
Excellent
8,0
Pros: Rooms were comfortable and clean. The libraries on each floor were a nice touch. Breakfast selection was excellent as well.
Excellent
8,0
Pros: The Art Work and the Decor in the hotel....
Excellent
8,0
Pros: Good location. Great rooms. Good concierge service.
Details
Reviews
Overall 8,9 Excellent
Based on 1 858 reviews
Location
9,5
WiFi
9,3
Vibe
8,6
Bar
8,3
Service
8,2
Amenities
8,0
Room
7,7
Breakfast
6,9
Pool
6,9
Comfort
6,0
Value
4,7
Wellness
3,6
Location
9,7
Service
8,4
Bar
8,2
Vibe
8,2
Amenities
7,8
Room
7,5
Breakfast
7,2
Comfort
6,2
Pool
6,2
Value
4,5
Wellness
3,1
Location
9,1
Amenities
8,4
Vibe
8,3
Service
8,2
Room
7,8
Breakfast
6,6
Comfort
6,2
Location
9,6
Vibe
8,2
Service
7,9
Amenities
7,9
Room
6,9
10,0 Excellent
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Cons: Pool is on the rooftop, so can't swim when the weather is cold.
1,0 Poor
Pros: Good location only;
Cons: Very unfriendly hotel policy/policies; unflexible front office staffs; spoken English not professional; staffs not able to explain properly; not customer caring attitude. I was 'forced' to pay 'double' because I brought along my 10 years old daughter to stay with us. I was very very unhappy!!!!!! I will never recommend my friends or anyone to stay at the hotel in the future.
5,1 Okay
Pros: Great location and faciliitiew
Cons: Lack of hygiene. Found many ants in the bed. Also the rooftop bar staff has abusive practices
8,0 Excellent
Pros: Rooms were comfortable and clean. The libraries on each floor were a nice touch. Breakfast selection was excellent as well.
Cons: I didn’t like that the curtains wouldn’t close fully, letting light into the room all night. Coupled with the illuminated light switches, helpful finding the switch but also way too bright in the middle of the night. Minor gripe, but very noticeable when battling jet lag.
8,0 Excellent
Pros: The Art Work and the Decor in the hotel....
Cons: The work going on at the pool....I had to change rooms which was not as big and did not have a bath....
8,0 Excellent
Pros: Good location. Great rooms. Good concierge service.
Cons: F and B was limited in quality, choices and entertainment. No coffee available prior to 0700 in lobby - what about early touring guests ?
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Free self parking is available onsite.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
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Overall 8,8 Excellent
Based on 2 318 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,7
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Excellent
10,0
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Excellent
9,2
Pros: Location
Excellent
8,3
Pros: The location, the fresh rose flowers in the bedroom and bathroom.
Excellent
10,0
Pros: Gorgeous hotel with balcony and fantastic staff,highly recommend
Excellent
10,0
Pros: Staff, room, cleanliness, style it just a perfect hotel in the heart of the old quarter. If you stay here you won’t be disappointed.
Excellent
8,0
Pros: The location. At the heart of Hanoi city centre.
Excellent
8,0
Pros: Location is very good, close to city center, bar street, and the lake, yet the hotel's at a quiet street. The staff is very friendly, provide us very useful advice.
Excellent
8,0
Pros: the environment and kind staff
Excellent
10,0
Pros: This hotel was perfectly located for us in the old quarter of Hanoi. The rooms were very comfortable and spacious and the staff very helpful and friendly. The buffet breakfast was also great value.
Good
7,0
Pros: Location was fantastic. Front desk staff were friendly and efficient. The room was comfortable and quiet.
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Details
Reviews
Overall 8,8 Excellent
Based on 2 318 reviews
WiFi
9,7
Location
9,5
Service
9,4
Bar
9,1
Breakfast
8,6
Food
8,3
Room
7,7
Wellness
5,7
Pool
1,0
Service
9,7
Bar
9,3
Location
9,2
Breakfast
8,1
Room
7,0
Service
9,2
Location
9,2
Breakfast
8,6
Room
7,3
Comfort
6,4
Location
9,6
Service
9,2
Breakfast
8,8
Room
7,2
Location
9,6
Service
9,5
Room
6,6
9,7 Excellent
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Cons: Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight.
There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.
10,0 Excellent
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Cons: Nothing.
9,2 Excellent
Pros: Location
Cons:
8,3 Excellent
Pros: The location, the fresh rose flowers in the bedroom and bathroom.
Cons: My bed: the linens didn't smell fresh. It smelled like someone slept on it already.
10,0 Excellent
Pros: Gorgeous hotel with balcony and fantastic staff,highly recommend
Cons:
10,0 Excellent
Pros: Staff, room, cleanliness, style it just a perfect hotel in the heart of the old quarter. If you stay here you won’t be disappointed.
Cons: I didn’t stay longer enough
8,0 Excellent
Pros: The location. At the heart of Hanoi city centre.
Cons: I had a room with no window. It was advertised as such so not an issue. Just would be nice to have a room with window.
8,0 Excellent
Pros: Location is very good, close to city center, bar street, and the lake, yet the hotel's at a quiet street. The staff is very friendly, provide us very useful advice.
Cons:
8,0 Excellent
Pros: the environment and kind staff
Cons: the gy is not maintained and the jogging devices are not stable. this is dangerous
10,0 Excellent
Pros: This hotel was perfectly located for us in the old quarter of Hanoi. The rooms were very comfortable and spacious and the staff very helpful and friendly. The buffet breakfast was also great value.
Cons:
7,0 Good
Pros: Location was fantastic. Front desk staff were friendly and efficient. The room was comfortable and quiet.
Cons: The hotel is slightly shabby and rather tired looking when compared to the pictures which made it look rather more charming. The staff in the dining room at breakfast were not very friendly which was slightly disappointing.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
A stay at Movenpick Hotel Hanoi places you in the heart of Hanoi, a 5-minute drive from St. Joseph's Cathedral and 7 minutes from Hanoi Opera House. Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8,6 Excellent
Based on 4 736 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: Great staff, clean rooms, very nice
Good
7,1
Pros: Good location - near french quarter, lake etc
Okay
5,1
Excellent
8,0
Pros: Good and reasonably spacious rooms. Clean. Bathroom of good size with amenities as required. Breakfast is good. Staff are responsive and guide you well with information on the local places. Location - I could count 2 decent restaurants within walking distance. The rest were street food vendors - plenty of them. 30 mins walk to the lake area. I would stay here again.
Excellent
10,0
Pros: Luxurious feel
Excellent
10,0
Pros: Great friendly service and location
Details
Reviews
Overall 8,6 Excellent
Based on 4 736 reviews
Location
9,2
Service
9,0
Breakfast
8,8
Vibe
8,3
Room
8,2
WiFi
4,7
Service
9,1
Location
9,1
Breakfast
8,8
Room
7,6
Comfort
6,5
Location
9,1
Service
8,8
Breakfast
8,7
Room
7,6
Value
7,6
Comfort
6,9
Location
9,3
Service
8,9
Cleanliness
8,8
Breakfast
8,7
Food
8,5
Room
8,1
Value
7,1
Location
9,1
Service
9,0
Cleanliness
8,9
Breakfast
8,3
Room
8,0
Vibe
7,9
10,0 Excellent
Pros: Great staff, clean rooms, very nice
Cons:
7,1 Good
Pros: Good location - near french quarter, lake etc
Cons: Price of in room dining is very high and food is acceptable Some flexibility of management is also required at times. We had 2 separate stays, the final one we booked in the lobby for the same night, however, the wrong dates as default by google. The duty manager couldn’t do anything for us so we paid for an additional night. So it was a poor experience.
5,1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
8,0 Excellent
Pros: Good and reasonably spacious rooms. Clean. Bathroom of good size with amenities as required. Breakfast is good. Staff are responsive and guide you well with information on the local places. Location - I could count 2 decent restaurants within walking distance. The rest were street food vendors - plenty of them. 30 mins walk to the lake area. I would stay here again.
Cons: A change with the breakfast menu would be welcome if you are staying for 5 nights. I missed the fried spring rolls and dimsims I got at other hotels in HCMC
10,0 Excellent
Pros: Luxurious feel
Cons: Room felt a little humid/damp.
10,0 Excellent
Pros: Great friendly service and location
Cons: No bar access
A stay at Movenpick Hotel Hanoi places you in the heart of Hanoi, a 5-minute drive from St. Joseph's Cathedral and 7 minutes from Hanoi Opera House. Featured amenities include express check-in, complimentary newspapers in the lobby, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
With Mercure, enjoy the quality of service and bedding guaranteed by an international brand. Rooms from 20 to 35 sqm and enjoy free WiFi. Wake up and enjoy a full Western or Vietnamese breakfast. This city centre hotel is a great base for discovering Hanoi. Just 10min walk to the Old Quarter or the Temple of Literature, 15min to the 36-streets area and Hoan Kiem Lake, 5min from shopping centre and ICE Exhibition Centre. Discover Hanoi on the App Store with the City Pass Hanoi application.
Overall 8,7 Excellent
Based on 2 556 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8,3
Pros: The pillows were great! Friendly staff.
Excellent
8,3
Pros: Very centralized. Good restaurants behind the hotel
Excellent
9,2
Pros: Special attention to Lan Le whom helped me to check out and translate some Vietnamese for me. Also many thanks to Trang Le and Huong Tran who allowed me to eat what was available at 550am on 4th Oct as I had a morning flight to catch. Brilliant staff! 5 stars!
Excellent
8,3
Pros: Comfortable room and beds. Decent breakfast.
Excellent
9,2
Pros: I'm glad that breakfast was ready by 6:00am; it gives me sufficient time to enjoy my breakfast before getting ready to go to work.
Good
7,5
Pros: Good service
Details
Reviews
Overall 8,7 Excellent
Based on 2 556 reviews
Service
9,7
Cleanliness
9,5
Location
9,2
Vibe
9,1
WiFi
8,4
Room
8,3
Breakfast
8,1
Comfort
6,0
Wellness
1,7
Pool
0,5
Service
9,6
Cleanliness
9,2
Location
9,1
Vibe
8,8
Room
8,0
Breakfast
7,8
WiFi
7,6
Comfort
5,8
Amenities
5,1
Service
10,0
Cleanliness
9,7
Vibe
9,1
Room
9,0
Location
9,0
Food
8,7
Breakfast
8,5
Comfort
6,4
Service
9,7
Cleanliness
9,5
Location
9,4
Vibe
8,9
Breakfast
8,2
Room
8,2
Comfort
6,2
Service
9,7
Cleanliness
9,6
Location
9,0
Vibe
8,9
Food
8,6
Breakfast
8,3
Room
8,2
Comfort
6,1
8,3 Excellent
Pros: The pillows were great! Friendly staff.
Cons: The gym is tiny!
8,3 Excellent
Pros: Very centralized. Good restaurants behind the hotel
Cons: I wish they could have a mini mart nearby.
9,2 Excellent
Pros: Special attention to Lan Le whom helped me to check out and translate some Vietnamese for me. Also many thanks to Trang Le and Huong Tran who allowed me to eat what was available at 550am on 4th Oct as I had a morning flight to catch. Brilliant staff! 5 stars!
Cons: 1) It would have been good if my friend could have a free breakfast with me as my room was for 2 people. Right? :) 2) Please put my name as Alan Chan in the review coloumn.
8,3 Excellent
Pros: Comfortable room and beds. Decent breakfast.
Cons: Breakfast not included in an already quite high price. Reception was boiling hot - needs a fan or air con. Good location if you’re looking for something quieter away from the old quarter but within easy walking distance.
9,2 Excellent
Pros: I'm glad that breakfast was ready by 6:00am; it gives me sufficient time to enjoy my breakfast before getting ready to go to work.
Cons: I prefer the baked beans to be in tomato sauce; it tastes better with my toasted bread.
7,5 Good
Pros: Good service
Cons: You should provide the bigger complimentary bottles of water. Dont use small ones
With Mercure, enjoy the quality of service and bedding guaranteed by an international brand. Rooms from 20 to 35 sqm and enjoy free WiFi. Wake up and enjoy a full Western or Vietnamese breakfast. This city centre hotel is a great base for discovering Hanoi. Just 10min walk to the Old Quarter or the Temple of Literature, 15min to the 36-streets area and Hoan Kiem Lake, 5min from shopping centre and ICE Exhibition Centre. Discover Hanoi on the App Store with the City Pass Hanoi application.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Overall 8,6 Excellent
Based on 3 319 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10,0
Pros: Room was great and the breakfast buffet was wonderful.
Excellent
10,0
Pros: All the staff at the hotel were lovely. Hanna at reception was particularly helpful to help us find the right rooms for our group.
Excellent
8,8
Pros: “Son” at concierge is very helpful and pleasant walked to little INDIA restaurant and around the lake with my family - good location
Excellent
10,0
Pros: Great location, nice helpful staff!
Excellent
8,0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
8,0
Pros: Customer service provided by the reception staff name Thung was great from the arrival to the departure day. He showed me an extra care when I was very hungry on my arrival to make me a club sandwiches. All staff were great showing their Heartist to make my stay more comfortable.
Okay
5,0
Excellent
10,0
Pros: The personal was very friendly!
Excellent
8,0
Pros: The breakfast was great
Details
Reviews
Overall 8,6 Excellent
Based on 3 319 reviews
Location
9,5
Breakfast
8,8
Service
8,4
Room
7,1
Value
6,9
Cleanliness
6,5
WiFi
6,3
Bar
5,8
Amenities
5,5
Vibe
4,6
Location
9,3
Breakfast
8,8
Service
8,5
Value
6,7
Cleanliness
6,2
Room
5,8
Amenities
5,2
Vibe
3,8
Location
9,5
Breakfast
8,9
Service
8,4
Cleanliness
6,6
Room
6,2
Amenities
5,5
Vibe
3,8
Location
9,6
Breakfast
9,0
Comfort
8,5
Service
7,8
Room
6,6
Cleanliness
6,3
Amenities
5,1
Vibe
3,8
Location
9,5
Breakfast
8,8
Service
8,7
Comfort
8,5
Room
6,6
Amenities
5,4
Vibe
4,1
10,0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
10,0 Excellent
Pros: All the staff at the hotel were lovely. Hanna at reception was particularly helpful to help us find the right rooms for our group.
Cons:
8,8 Excellent
Pros: “Son” at concierge is very helpful and pleasant walked to little INDIA restaurant and around the lake with my family - good location
Cons:
10,0 Excellent
Pros: Great location, nice helpful staff!
Cons:
8,0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
8,0 Excellent
Pros: Customer service provided by the reception staff name Thung was great from the arrival to the departure day. He showed me an extra care when I was very hungry on my arrival to make me a club sandwiches. All staff were great showing their Heartist to make my stay more comfortable.
Cons: NA
5,0 Okay
Pros:
Cons: the air quality inside the hotel was really poor. I believe the aircon system is old
10,0 Excellent
Pros: The personal was very friendly!
Cons:
8,0 Excellent
Pros: The breakfast was great
Cons: The rooms were rather outdated. Spa and massage would have been good.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Overall 8,6 Excellent
Based on 2 616 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8,8
Pros: Breakfast , location, staff, great service , big rooms.
Excellent
9,1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Excellent
8,8
Pros: Great location and hotel. Amazing staffs. Very supportive.
Excellent
8,0
Pros: Very helpful staff. The location is great! Buffet breakfast meet my expectations: healthy, vegan, lot of choices, fresh...
Excellent
9,0
Pros: Location was great. The breakfast was excellent, with many choices, all very tasty. The staff were beyond friendly... truly warm and helpful. The beds were very comfy.
Details
Reviews
Overall 8,6 Excellent
Based on 2 616 reviews
Location
9,5
Service
9,2
Breakfast
8,4
Vibe
7,6
Room
7,2
Value
6,2
Cleanliness
5,9
WiFi
5,9
Amenities
5,8
Location
9,7
Service
9,0
Breakfast
8,4
Vibe
7,3
Room
7,2
Value
7,0
Cleanliness
6,4
Location
9,7
Service
9,0
Breakfast
8,3
Vibe
6,8
Room
6,8
Value
6,0
Cleanliness
6,0
Amenities
5,5
Location
9,4
Bar
9,3
Service
9,1
Breakfast
8,4
Vibe
7,1
Room
7,0
Comfort
6,8
Value
6,2
Cleanliness
5,8
Service
9,5
Location
9,4
Breakfast
8,3
Room
6,8
Value
5,9
Cleanliness
5,9
Amenities
5,5
8,8 Excellent
Pros: Breakfast , location, staff, great service , big rooms.
Cons: Smoke smell in lobby.
9,1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
8,8 Excellent
Pros: Great location and hotel. Amazing staffs. Very supportive.
Cons: The only matter is not negative but a bit struggling the height of the mattress off the floor and the lights a bit dark.
8,0 Excellent
Pros: Very helpful staff. The location is great! Buffet breakfast meet my expectations: healthy, vegan, lot of choices, fresh...
Cons: Bathroom's cleanliness need to be improved.
9,0 Excellent
Pros: Location was great. The breakfast was excellent, with many choices, all very tasty. The staff were beyond friendly... truly warm and helpful. The beds were very comfy.
Cons: Nothing.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
Overall 8,5 Excellent
Based on 916 reviews
All reviews
- All reviews
- Business
- Couples
Good
7,5
Pros: Hotel is small but very comfortable
Okay
5,7
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Excellent
10,0
Pros: Rooms are huge clean and comfy. Great breakfast with made to order eggs and coffees. All The staff are amazing but a special thanks to Thang (hope spelling is correct) from reception who really went out of her way to give us directions and tips on places to visit - one of the nicest people we have met in Vietnam.
Good
6,3
Pros: Only the wfi was excellent, and breakfast is okay.
Excellent
8,8
Pros: Clean, good location and friendly
Details
Reviews
Overall 8,5 Excellent
Based on 916 reviews
Wellness
9,2
Location
9,1
Breakfast
8,7
Service
8,6
Room
7,7
Value
7,3
WiFi
6,8
Location
9,2
Cleanliness
9,1
Breakfast
8,6
Service
8,1
Value
7,0
Room
6,6
Amenities
4,9
Location
9,2
Service
8,8
Breakfast
8,8
Food
7,9
Room
7,2
7,5 Good
Pros: Hotel is small but very comfortable
Cons: The room size and cleanliness are very goodr
5,7 Okay
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Cons: Everything, except front desk ladies staff, they were very helpful.
10,0 Excellent
Pros: Rooms are huge clean and comfy. Great breakfast with made to order eggs and coffees. All The staff are amazing but a special thanks to Thang (hope spelling is correct) from reception who really went out of her way to give us directions and tips on places to visit - one of the nicest people we have met in Vietnam.
Cons: Convenience store a little expensive im
6,3 Good
Pros: Only the wfi was excellent, and breakfast is okay.
Cons: I am a regular traveller, comparing other hotels staff and amenities it was not par for the standard. I feel the Hilton name also disgraced.
8,8 Excellent
Pros: Clean, good location and friendly
Cons:
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8,4 Excellent
Based on 1 311 reviews
All reviews
- All reviews
- Couples
- Solo
- Business
- Families
Excellent
10,0
Pros: Very nice hotel great staff location and comforts in the room
Excellent
9,0
Pros: Style of room
Excellent
9,0
Pros: very good location, good price, good firm mattress and clean and opened room. It is very comfortable to stay there. I will com back again.
Good
6,0
Pros: Location
Excellent
9,0
Pros: The location of the hotel
Excellent
8,0
Pros: Everything was good. Welcomed from the minute we arrived, great assistance with maps and any questions we had. Room was nice, no windows but it was dark and quiet which we had requested. Breakfast was good, nice array to choose from. Aircon in the bedroom really good and bathroom facilities were fine.
Excellent
9,0
Pros: The breakfast fast very good and had a very nice selection to choose from!
Excellent
8,0
Pros: Positives first, the hotel was centrally located, room was very clean, a little small but immaculately clean. When we arrived at 7am they offered us a massage room to sleep until our room was ready which was kind of them and generous. The breakfast staff we excellent and the food was really good. Very central and very good amenities.
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Details
Reviews
Overall 8,4 Excellent
Based on 1 311 reviews
Location
9,6
Service
8,8
Breakfast
8,5
Room
6,2
WiFi
5,1
Location
9,7
Breakfast
8,7
Service
8,4
Amenities
7,3
Room
5,9
Location
9,5
Service
9,0
Breakfast
8,2
Amenities
6,9
Comfort
6,0
Room
6,0
Location
9,5
Service
8,8
Breakfast
8,8
Room
5,4
Location
9,3
Breakfast
8,6
Service
8,5
Food
6,6
Room
5,2
10,0 Excellent
Pros: Very nice hotel great staff location and comforts in the room
Cons: Hard to find anything but the shower is it the best
9,0 Excellent
Pros: Style of room
Cons:
9,0 Excellent
Pros: very good location, good price, good firm mattress and clean and opened room. It is very comfortable to stay there. I will com back again.
Cons: Everything is good
6,0 Good
Pros: Location
Cons: Lighting
9,0 Excellent
Pros: The location of the hotel
Cons: N/A
8,0 Excellent
Pros: Everything was good. Welcomed from the minute we arrived, great assistance with maps and any questions we had. Room was nice, no windows but it was dark and quiet which we had requested. Breakfast was good, nice array to choose from. Aircon in the bedroom really good and bathroom facilities were fine.
Cons:
9,0 Excellent
Pros: The breakfast fast very good and had a very nice selection to choose from!
Cons:
8,0 Excellent
Pros: Positives first, the hotel was centrally located, room was very clean, a little small but immaculately clean. When we arrived at 7am they offered us a massage room to sleep until our room was ready which was kind of them and generous. The breakfast staff we excellent and the food was really good. Very central and very good amenities.
Cons: I don't want to be harsh but when we arrived and went to pay for our stay, the hotel Manager Mr HT (initals only) gave us a price that was was about £80 more than we were quoted and agreed online. We were so tired (waited four hours for the room to be ready but in fairness we arrived very early) we nearly paid the price. We showed him the email and price and he disputed it! When he agreed he gave us another price which included the new rate plus the tax and local tax (about £40) so we nearly paid that as well. Showed the email again and eventually after a lot of wrangling he agreed the price as per the confirmation booking. I would like to think that this is a error but I am afraid it was not. An Australian couple witnessed the whole of the conversation. The rest of the stay, value for money
With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
Overall 8,3 Excellent
Based on 3 570 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8,0
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Excellent
8,0
Pros: I got a room with terrace.
Okay
5,3
Pros: The bed was really comfy and the pool was lovely
Good
6,8
Pros: The bed was comfortable
Excellent
9,0
Pros: Very clean rooms with comfortable beds and especially the pillows were amazing for a good night sleep. Very comfortable stay and the the staff was very friendly. Amazing breakfast, also the executive lounge was great as ever with very friendly atmosphere. Also used the steam and sauna facilities after hectic day which was very relaxing.... overall a great experience.
Excellent
8,8
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Excellent
8,0
Pros: Very Comfortable beds. The breakfast is good. And I must say the bedrooms were very clean which is the most important thing
Details
Reviews
Overall 8,3 Excellent
Based on 3 570 reviews
Breakfast
9,0
WiFi
8,6
Service
8,4
Location
7,6
Room
7,1
Amenities
6,1
Vibe
6,0
Value
5,4
Breakfast
8,5
WiFi
8,2
Service
8,1
Location
7,3
Food
7,1
Room
6,7
Cleanliness
6,5
Amenities
5,8
Vibe
5,6
Value
5,3
Breakfast
9,2
Service
8,9
Room
7,3
Location
7,3
Amenities
6,4
Vibe
5,8
Value
5,4
Breakfast
9,2
Wellness
8,6
Service
8,3
Location
8,0
Room
6,6
Food
6,6
Vibe
5,5
Value
5,2
Breakfast
9,2
Service
8,8
Location
7,8
Cleanliness
7,1
Room
6,6
Vibe
5,0
8,0 Excellent
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Cons:
8,0 Excellent
Pros: I got a room with terrace.
Cons: Price a little bit high
5,3 Okay
Pros: The bed was really comfy and the pool was lovely
Cons: The shower was terrible, the toilet looked dirty. Overall the hotel reception area looked 4 star but the room was more 3 star. Very disappointed as it was overpriced for Asia
6,8 Good
Pros: The bed was comfortable
Cons: Need to do something to improve the checking in process
9,0 Excellent
Pros: Very clean rooms with comfortable beds and especially the pillows were amazing for a good night sleep. Very comfortable stay and the the staff was very friendly. Amazing breakfast, also the executive lounge was great as ever with very friendly atmosphere. Also used the steam and sauna facilities after hectic day which was very relaxing.... overall a great experience.
Cons: N/a
8,8 Excellent
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Cons: Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis
8,0 Excellent
Pros: Very Comfortable beds. The breakfast is good. And I must say the bedrooms were very clean which is the most important thing
Cons: The employees did not give us the best tips. For example, the concierge sent us to halong bay on a private car, and when we got there we were informed there were no more boats. It was an expensive trip, and the concierge didn't alert us to the fact that halong bay boat tours finish at a certain hour so we would need to leave very early in the morning. They did not know any restaurant around the hotel, only saying that there was a main avenue with a lot of restaurants.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
With a stay at Hanoi Sky Hotel, you'll be centrally located in Hanoi, a 7-minute walk from Hoa Lo Prison Museum and 12 minutes by foot from St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
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Overall 8,2 Excellent
Based on 380 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
10,0
Pros: This place is fantastic! First of all, tons of great restaurants right outside, and very close to old town and lake. And wow, for the price, what a gem! Staff are fantastic, and so many small (and large) touches: sweets at reception, a plate of tangerines in the room, the coolest traditional slippers provided, and a seriously huge and varied breakfast for the price. Of course, AC, TV and usual good stuff. We would stay there again anytime!
Excellent
8,3
Pros: Staff was super friendly, amazing breakfast, clean and comfortable room so overall a great stay!
Excellent
9,0
Pros: Breakfast was great. A mix of Vietnam and Euro style. Brilliant authentic location in old town. Helpful and friendly staff.
Excellent
10,0
Pros: Good location not too far from train station and the old quarter of Hanoi. Breakfast is buffet but isn't topped up so you need to get in early. Rooms were serviced daily.
Good
7,0
Pros: Value for money
Excellent
8,8
Pros: Good location, nice staff, good breakfast
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Details
Reviews
Overall 8,2 Excellent
Based on 380 reviews
Vibe
9,7
Location
9,6
Breakfast
8,8
Service
8,6
WiFi
8,1
Room
6,8
Comfort
2,7
Location
9,7
Breakfast
9,0
Service
8,4
Room
6,3
Location
9,4
Breakfast
8,4
Service
8,1
Room
5,5
Comfort
2,4
10,0 Excellent
Pros: This place is fantastic! First of all, tons of great restaurants right outside, and very close to old town and lake. And wow, for the price, what a gem! Staff are fantastic, and so many small (and large) touches: sweets at reception, a plate of tangerines in the room, the coolest traditional slippers provided, and a seriously huge and varied breakfast for the price. Of course, AC, TV and usual good stuff. We would stay there again anytime!
Cons: Rooms are a little bit small, but not at all a big deal.
8,3 Excellent
Pros: Staff was super friendly, amazing breakfast, clean and comfortable room so overall a great stay!
Cons:
9,0 Excellent
Pros: Breakfast was great. A mix of Vietnam and Euro style. Brilliant authentic location in old town. Helpful and friendly staff.
Cons:
10,0 Excellent
Pros: Good location not too far from train station and the old quarter of Hanoi. Breakfast is buffet but isn't topped up so you need to get in early. Rooms were serviced daily.
Cons: The Queen bed was actually two double beds joined together. Laundary can be done overnight but charges more than nearby hotels. There is no room service for wine or spirits.
7,0 Good
Pros: Value for money
Cons: Very average breakfast in a small area, very busy, hotel a little over crowded and noisy and hard to find, it is on a pedestrian street so need to take your luggage a bit of a distance..
8,8 Excellent
Pros: Good location, nice staff, good breakfast
Cons:
With a stay at Hanoi Sky Hotel, you'll be centrally located in Hanoi, a 7-minute walk from Hoa Lo Prison Museum and 12 minutes by foot from St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 8,1 Excellent
Based on 152 reviews
All reviews
- All reviews
Excellent
9,0
Pros: Hotel location is very good. Very 3 minutes by walking to the old town and lake. Hanoi city is usually lot of noises by vehicle horns and motorcycles but the hotel gets advantage because not locating within the noisy area like the main old town. The staff is very good by providing very good service quality even better than some of five stars hotel in my experiences. There are lot of good restaurants and street food nearby and small minimart nearby.
Excellent
10,0
Pros: Close to everything and staff was very friendly
Excellent
9,2
Pros: The location is just outside the Old quarter. And the staff are very helpful. Especially Thu who really helped us in booking our day tour and our bus to Sapa.. Breakfast restaurant although quite small has a homey feel, you can order food from the menu and they will cook it for you
Excellent
8,8
Pros: The staff is amazing, people very friendly and helpful. We really enjoyed our time there, it is easy to walk and we find everything, shops, supermarkets, restaurants and a great Vietnamese culture. The hotel helped us book our trip to Halong Bay, moving everything with fair and good prices
Excellent
9,6
Pros: Could not be better. Great location, great hotel with amazing staff.
Excellent
10,0
Pros: Location was ideal just a couple of minutes from the lake. The staff were lovely and so helpful, nothing was ever too much trouble. Breakfast was nice with various fruits, breads / cheeses available, though we went during the last hour so some stuff had almost run out or was not replaced.
Excellent
9,0
Pros: Strategic location near to the Hoan Kiem lake. Walking distance to the most attraction places in hanoi city. Next to Sapa Express Office.
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Details
Reviews
Overall 8,1 Excellent
Based on 152 reviews
Cleanliness
10,0
Location
9,8
Service
9,3
Room
8,7
Comfort
8,5
Vibe
8,4
Breakfast
6,4
9,0 Excellent
Pros: Hotel location is very good. Very 3 minutes by walking to the old town and lake. Hanoi city is usually lot of noises by vehicle horns and motorcycles but the hotel gets advantage because not locating within the noisy area like the main old town. The staff is very good by providing very good service quality even better than some of five stars hotel in my experiences. There are lot of good restaurants and street food nearby and small minimart nearby.
Cons:
10,0 Excellent
Pros: Close to everything and staff was very friendly
Cons:
9,2 Excellent
Pros: The location is just outside the Old quarter. And the staff are very helpful. Especially Thu who really helped us in booking our day tour and our bus to Sapa.. Breakfast restaurant although quite small has a homey feel, you can order food from the menu and they will cook it for you
Cons: none
8,8 Excellent
Pros: The staff is amazing, people very friendly and helpful. We really enjoyed our time there, it is easy to walk and we find everything, shops, supermarkets, restaurants and a great Vietnamese culture. The hotel helped us book our trip to Halong Bay, moving everything with fair and good prices
Cons: Just in the bedroom please bring blankets at night is really cold.
9,6 Excellent
Pros: Could not be better. Great location, great hotel with amazing staff.
Cons:
10,0 Excellent
Pros: Location was ideal just a couple of minutes from the lake. The staff were lovely and so helpful, nothing was ever too much trouble. Breakfast was nice with various fruits, breads / cheeses available, though we went during the last hour so some stuff had almost run out or was not replaced.
Cons: - slightly misleading - The rooms were advertised as lake or city view but even though we were on the 5th floor, we couldn’t see the lake at all we were just facing towards it. - WiFi was intermittent at times.
9,0 Excellent
Pros: Strategic location near to the Hoan Kiem lake. Walking distance to the most attraction places in hanoi city. Next to Sapa Express Office.
Cons: Nothing
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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Overall 7,7 Good
Based on 2 453 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Okay
5,8
Okay
5,0
Pros: Location was good
Excellent
8,8
Pros: A Japanese-style restaurant
Excellent
8,0
Pros: Location
Excellent
8,0
Pros: very good breakfast and swimming pool
Excellent
8,3
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Excellent
9,6
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
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Details
Reviews
Overall 7,7 Good
Based on 2 453 reviews
Cleanliness
9,1
Breakfast
8,9
Room
8,5
Service
8,1
WiFi
7,8
Location
7,4
Comfort
7,2
Amenities
7,2
Vibe
6,9
Cleanliness
9,2
Breakfast
9,1
Service
8,6
Room
8,3
Location
7,6
Food
7,2
Value
6,8
Vibe
6,4
Service
7,8
Location
7,5
Breakfast
9,0
Service
8,1
5,8 Okay
Pros:
Cons: Receptionist took quite long time to checkin. No welcome drink!
5,0 Okay
Pros: Location was good
Cons: Beds very hard language barrier sometimes hard prices of food and beverages
8,8 Excellent
Pros: A Japanese-style restaurant
Cons: A male receptionist is a little bit cold in commounicating.
8,0 Excellent
Pros: Location
Cons: Lighting in the room
8,0 Excellent
Pros: very good breakfast and swimming pool
Cons: I don't like the way the staff at the counter treat the customer. They are not friendly enough. Not like the staff I met in other 5-star hotel.
8,3 Excellent
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Cons: Although breakfast was great, I used the 20% off food at the ground floor restaurant for lunch and i was a little disappointed with the quality of the food.
9,6 Excellent
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
Cons: Location could be a little better.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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