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Serene Boutique Hotel & Spa

4 stars

8,8

Very good

based on 3156 reviews

16-18 Bat Su, Hanoi, Vietnam

16-18 Bat Su, Hanoi

+84 243 923 4288

Overview

Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.

A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.

The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.

Serene Boutique Hotel & Spa is less than a 45-minute drive from Noi Bai International Airport and Hoan Kiem Lake is a brief walk away. The Vietnam Military History Museum and Dong Xuan Market are a short walk away.

8,8

Very good

3156 reviews

Wed 12/8

-

Thu 13/8

Superior room, bed type unknown

No inclusions

Double room, bed type unknown

No inclusions

Executive room, bed type unknown

No inclusions

Superior room, bed type unknown

No inclusions

Executive room, bed type unknown

No inclusions

King room, bed type unknown

No inclusions

Superior room, bed type unknown

No inclusions

Double room, bed type unknown

No inclusions

Executive room, bed type unknown

No inclusions

Superior room, bed type unknown

No inclusions

Executive room, bed type unknown

No inclusions

Superior room, bed type unknown

No inclusions

*Total includes estimated local taxes & fees payable on check out.

Restaurant
Room service
Bicycle hire
Free Wi-Fi
Coffee machine
Wi-Fi available in all areas
Flat-screen TV
TV
Cable or satellite TV
Free toiletries

Services and conveniences

ATM on-site
Car hire
Wake-up service
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Tour desk
Key access
Key card access
Foot massage
Express check-out
Private check-in/check-out
24-hour front desk
Safety deposit box
Bottle of water

Basics

Mobile hotspot device
Wi-Fi available in all areas
Internet
Fire extinguisher
Free toiletries
Smoke alarms
Heating
Air-conditioned
Free Wi-Fi
Towels
Shampoo
Adapter
Body soap
Towels/sheets (extra fee)
Dustbins
Conditioner

General

Window
Family rooms
Hardwood or parquet floors
Lockers
Storage available
Quiet street view
Seating area
Slippers
Sofa
Soundproof rooms
Telephone
City view

Accessibility and suitability

Entire unit located on ground floor
Entire unit wheelchair accessible
No smoking
Non-feather pillow
Designated smoking area
Roll-in shower
Lift
Accessible by lift
Allergy-free room
Upper floors accessible by lift

Bathroom

Hairdryer
Bathrobe
Private bathroom
Shower
Shower cap
Bathtub
Bidet
Toilet
Toilet paper
Toothbrush

Dining

Wine glasses
Electric kettle
Restaurant
Minibar
Kettle
Coffee machine

Bedroom

Fold-up bed
Socket near the bed
Alarm clock
Cleaning products
Wardrobe or closet

Laundry

Laundry facilities
Ironing service
Laundry service
Iron and ironing board

Media and entertainment

Flat-screen TV
Cable or satellite TV
TV

Things to do

Bicycle hire
Cycling
Cooking classes

Health and safety

Daily housekeeping
24-hour security
Safe

Parking and transportation

Airport shuttle (surcharge)
Shuttle service (additional charge)

Workspace

Fax/photocopying
Desk

Family friendly

Cribs available
Babysitting/child care services (surcharge)

Spa

Spa
Massage

Outdoor

Balcony

8,8

Very good

3156 verified ratings

Wonderful

2175

Very good

540

Good

245

Okay

93

Fair

42

Mediocre

22

Poor

39

Summary of reviews

Guests say

Most guests praised the hotel for its exceptional service, highlighting the friendliness and helpfulness of staff members like Tracy, Tony, and Vincent. The location was frequently mentioned as convenient and central, making it easy to explore the city. Cleanliness and bed comfort were also appreciated by many. However, several guests were disappointed with the breakfast, describing it as limited or below expectations, and a few noted issues with room conditions or maintenance. Overall, the positives centered on service, location, and comfort.

AI-generated from customer reviews

Service

Location

Cleanliness

Bed Comfort

Breakfast

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1492 reviews

194 reviews

16-18 Bat Su, Hanoi

What's nearby

Dong Xuan Market0.5 km
St. Joseph Cathedral0.7 km
Vietnam Military History Museum0.8 km
Hanoi Citadel0.9 km
Hanoi City Centre0.9 km
Hoan Kiem Lake0.9 km
National Library of Vietnam1 km
Hoa Lo Prison Museum1.1 km
National Museum of Fine Arts1.3 km
Ho Chi Minh Mausoleum1.3 km
Presidential Palace1.4 km
Truc Bach Lake1.5 km

Check-in/Check-out	Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment	Cancellation/pre-payment policies vary by room type and provider.

Low season	High season	Average price (weeknight)
April	April	R889
Cheapest month to stay with an average 0% drop in price.	Most expensive month to stay with an average 0% rise in price.	Average Sun - Thu price over the last 2 weeks.

Serene Boutique Hotel & Spa

Which month has the cheapest rates at Serene Boutique Hotel & Spa?

The cheapest month to stay at Serene Boutique Hotel & Spa is June, with an average nightly rate of R654. The most expensive month is April at R1 275 per night.

What is the cheapest day to book Serene Boutique Hotel & Spa?

The cheapest day to book Serene Boutique Hotel & Spa is Friday, with an average nightly rate of R524. The most expensive day is Wednesday at R889 per night.

How far in advance should you book Serene Boutique Hotel & Spa?

To get the best price at Serene Boutique Hotel & Spa, book around 4 weeks in advance. This could save you approximately 23% compared to booking last minute.

How long should you stay at Serene Boutique Hotel & Spa? KAYAK users usually book their rooms here for 7 days.

Where is Serene Boutique Hotel & Spa located?
Serene Boutique Hotel & Spa is located at 16-18 Bat Su in Hoan Kiem, 3,8 km from the centre of Hanoi. Dong Xuan Market is the closest landmark to Serene Boutique Hotel & Spa.
When is check-in time and check-out time at Serene Boutique Hotel & Spa?
Check-in time is 14:00 and check-out time is 12:00 at Serene Boutique Hotel & Spa.
Does Serene Boutique Hotel & Spa offer free Wi-Fi?
Yes, Serene Boutique Hotel & Spa offers free Wi-Fi.
How far is Serene Boutique Hotel & Spa from the airport?
Serene Boutique Hotel & Spa is 21,1 km from Hanoi Noibai. Serene Boutique Hotel & Spa is 94,2 km from Haiphong Catbi.
How does KAYAK find such great Serene Boutique Hotel & Spa hotel deals?
KAYAK scours the web for all room deals available at Serene Boutique Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serene Boutique Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serene Boutique Hotel & Spa.

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Value for money	Distance to city centre	Nearest airport	Distance to airport
9,0	3,8 km	Hanoi Noibai	21,1 km