Hotels near Noibai Airport, Hanoi

Pros: - very nice staff but it’s hard to communicate with them cos of the language - good breakfast

Cons: - small swimming pool with cold water - impossible to swim in ☹️ it was the biggest disappointment for us! We chose hotel cos of the swimming pool - in my opinion hotel is a bit overpriced - I wouldn’t stay in the hotel again

Pros: All

Cons: Nothing

Pros: The rooms and breakfast is wonderful. The staff was friendly. Location is away from central city area which is quieter so travel time is required.

Cons: Would be good if their free shuttle service to city area is for night time as well.

Pros: Henry, the concierge. He was, by far, the best! Very helpful, polite, funny,etc..

Cons: A building next to the hotel was in construction... too noisy!

Pros: Excellent service, facilities, gym and pool.

Pros: All great as usual

Cons: Nothing

Pros: room, facilities, tiny caffe Latte for breakfast rather than a mug

Cons: check-in 3 PM or later.

Pros: Beautiful hotel with incredible views!! Front desk team is super helpful and smiling! We love it! The nearby is also very good and relaxing! Thank you very very much!

Cons: Strange smell on the room , feel very wet and high humidity ,lots of mosquitoes. Need to renovate immediately. Thank

Pros: The set meal in the Saigon restaurant was extremely good. The starter was fantastic, the different small main courses were diverse and really good. Unfortunately the finale to the meal was a real let down as the dessert was not in the same class as the rest of the meal. The staff were very helpful and professional throughout the hotel.

Cons: Due to the location a lot of mosquitos. Maybe installing some kind of repellent or killer on the balcony would be a good idea for trying to limit the problem

Pros: Relaxing overwater bungalow in the quieter end of Hanoi but close to all the tourist sites Great facilities on site and Loved the steam room. Enjoyed a great relaxing high tea

Cons: Challenging when things are so spread out. Mosquitoes were challenging but to be expected.

Pros: Great hotel and staff.

Cons: Nothing.

Pros: Staff at the reception desk was really helpful!

Pros: Very hospitable

Cons: Infra is old ( tv , phone etc)

Pros: Room interiors are good. The mattress is not too soft for the people with sensitive back. Breakfast has good selection of all kinds of dishes including vegetarian options.

Cons: 3 days after I checked out after paying the full bill there is a transaction of VND 15000000 done by the hotel on my credit card. I had to hot list my cards due to this reason. I do not know why I have been charged or whether someone stole my card details at the hotel. Beware when you hand over the card to anyone at the hotel to pay the bill.

Pros: The kindness and service of the staff

Pros: Nice and couteous staff, breakfast with a wide range of choice.

Cons: Nothing I didn't like.

Pros: Nothing

Cons: It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

Pros: Great hospitality received from all staff and I lovely surprise of a room upgrade on arrival

Pros: The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.

Cons: The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.

Pros: Great hotel and service love to stay again.

Pros: The breakfast was outstanding

Cons: Nothing

Pros: Nice place and very kind staff. Highly recommended.

Cons: Ni

Pros: Great Stay and was the Pick Of Hotels we were looking For I’d like to Mention the Staff At the DeaK Manager Thomas & Duc /David Absolutely Wonderful .. Genuine Guys who couldn’t do enough for you .. Huge positive for the Hotel having those Guys there ..

Cons: I would only say little far from Centre but a Taxi Ride not so much an Issue Maybe a little more Variety At Breakfast ..

Pros: All is perfect.. more than hotel.. super room with all the utilities... i love the balcony. The best choice in Hanoi

Cons: Nothing

Pros: Very spacious apartment with very comfortable beds. There is a washing machine and fully equipped kitchen which is very useful (mainly with kids, I was doing a machine every day and with the drying cycle, clothes were ready to wear within 4 hours). Garden is beautiful and facilities are very good as well.

Cons: Food in general is average (breakfast and room service) and can be improved The location is very nice, calm, away from the noise of the old quarter, however, you will need a taxi if you need to go anywhere, which is very cheap and the staff at the reception will order it for you. We never had to wait for more than 5 min before getting our taxi.

Cons: The must re stock mini bar sply green tea and all at complimentary section They must give more water bottle or change the size of bottle

Pros: The room is very large and clean, with a beautiful view of Westlake.

Cons: It’s a bit far away from the city center. The drying function of the washing machine in the room is out of order.

Pros: Very polite staff esp David at reception was very helpful and well informed

Cons: A bit far from the city centre

Pros: Excellent suite size.

Cons: The bed was very hard for my back.

Pros: Big apartments. Great helpful staff. Nice view on Westlake.

Cons: Unfortunately there were some construction going on. The hotel gave us another apartment and tried to reduce the noise.

Pros: Had the ambience of home with facilities to match the best hotels. Spacious, well appointed, well planned, great housekeeping, great service, excellent staff, great food at the restaurant, great compound and almost perfect experience!

Pros: Very good serviced apartment for family and those who would like to have a comfortable and quite holiday. It was like a home stay, so we could really relax and fully enjoy our holiday. Playing tennis is another excellent benefit of this apartment. Breakfast was not super diverse and luxurious, but we really enjoyed breakfast here, very tasty rice noodle and fruits. It was really very peaceful stay. Good restaurants near by this apartment, only walking distance.

Cons: Bed linen looks a bit old. Due to cold weather, we couldn't enjoy swiming.

Pros: Friendly helpful staff Large rooms Safe location

Cons: Washing machine and dryer plays up Average Breakfast

Pros: Very kind staff in the restaurant

Pros: Comfortable bed and room.

Cons: The breakfast offering a little to sparse.

Pros: The staff. all of them are so nice and very welcoming. They always give me the room that I want.

Cons: none that I could think of the moment

Cons: We booked a suite here thinking it would be a small bit of luxury compared to a normal double room. On arrival, we realized the rooms were very average, the aircon didn’t work as well as we wanted it to, there were geckos in the hall, our fridge didn’t work at all and we had to request bathrobes since there were none in the room. Finally, when we checked out, we were shocked that they charged us SIXTY Australian dollars for a medium sized load laundry. Only when I complained, did they “realize” it was “only” a forty dollar charge- which is still ridiculously overpriced for Asia. Lastly, they charged one of our associates cards’ three times after check out. She only realized a few days later. Would NOT recommend this hotel at all.

Pros: We like the area. It is in between the airport and downtown. Everything is convenient. There are restaurants and grocery nearby. And what we love most is the front desk agent. Her name is Joly. She is very helpful. We had a hard time exchanging our money to Vietnam Dong (VND) but she exerted her effort to call someone and let us changed our money in the hotel. She also helped us with our itinerary and booked a restaurant for us, and even gave us a late checkout. we really appreciate her. And lastly, she is so thoughtful that before we flew back home, she gave us some goodies. We will definitely come back.

Cons: To add more breakfast choices and repair the bathroom. because it's leaking

Pros: - Service - got an upgrade

Cons: - bad smell - mold - dirty windows, no good view - bad and dirty bathroom conditions; drain was clogged; very bad smell - bad TV signal - although we got an upgrade it was not worth the price

Pros: They have good staff and location is good and also very near to the airport. Staff service is good and response time is very good . Decent place to live . Lake view from room is good and lake view from roof top restaurant is very good

Cons: Property is very old , amenities are very old the . Breakfast was at good no variety and timing for closing is not as per the schedule mentioned in the booking. They need a serious renovation and top floor can be happening place , if they do real makeover. They should monetized the place and location.

Pros: It was in a good location

Cons: It was very dirty, dirty sheets and pillow cases. When asked for clean ones the staff said they didn’t have any

Pros: near west lake area, near bars, shopping malls, temples, restaurants, lake view

Cons: over priced for the standard offered. superior room has no window and cost way more than it should. no kettle in the room.

Pros: great location in the center of Tay Ho's bustling expat scene. The rooms facing West Lake have great views.

Cons: the AC could not be turned down from 18 degrees, there was no wifi and no hot water for the shower despite leaving on the hot water heater for several hours beforehand. Add a small lumpy hard mattress and a leaky shower and it was a fairly uncomfortable stay all around

Pros: location was very good , they could have given us the lake view instead of back balcony . This always with booking .com booking hotels never give the scenic view when booked here. Staff a well behaved but breakfast was utter waste not of standard. Need to improve that .

Cons: breakfast

Pros: Location and friendly staff.

Cons: Old facilities, barely cleaned, cockroaches and mosquitos in the bathroom.

Pros: I like the location of the hotel, cleanliness and friendly staff.

Cons: Hotel have to work on breakfast food options. Options are very limited.

Cons: Fridge did not work or not turned on,very small room,hard bed.

Pros: Lovely property, beautifully design and decor, with helpfull friendly staff. Would love to come back and stay again! Will be recommending to anyone staying in Hanoi. Thanks again. A*

Pros: Good location - accessible! Staff very helpful and polite.

Cons: Bathroom needs work. Wifi service must be secured. Curtains look dirty and dusty.

Pros: Breakfast was very tasty. The staffs were so kind. After check-out, I could use shower.

Cons: There was no table to put my PC. There were not enough space to put my toiletries.

Pros: Staff is very helpful and supportive. Choice of breakfast is limited but very tasty, good quality and quantity. will visit soon.

Cons: Maintenance could be improved like bathroom doors are worn out lot of calcium deposit on taps. AC could be more efficient.

Cons: Very bad services, the staff is really not helpful.

Pros: The staff were very friendly and helpful.

Cons: I was extremely disappointed with this hotel. I soon realised that a lot of the things advertised on booking. Com was not true... It says there's a spa and wellness centre, jacuzzis ect but the receptionist soon told me there was not and told me to find a spa outside. The indoor and outdoor pool was out of use! These were the main reasons i booked this hotel to completely relax and not have to go outside much as I'm travelling alone. Breakfast was rubbish and almost every time I tried to get in my room my key card would not work! I would not recommend this hotel.

Cons: No swimming pool as advertised. Safe in room not secured to wall - and NO batteries. Breakfast awful Would not recommend the hotel

Pros: Staff

Cons: Old hotel

Pros: A spacious hotel and decent sized room and bathroom too, large enough space for people with lots of luggage. Nice view over the lake of Hanoi. And it was good that they had a balcony too, and facilities like a kettle with complimentary tea and coffee.

Cons: The breakfast was disgusting... except for the coffee, the coffee was good. The breakfast was the only bad thing about the hotel.