Hotels near Noibai Airport, Hanoi

Pros: Facilities, common areas and rooms are stunning, great in size and comfort

Cons: The pool at the property is a little outdated in contrast to the rest of the property which is breathtaking

Pros: some of the friendliest staff I’ve met in Hanoi. very accommodating of all our requests. the upkeep of the facilities seems good. great location.

Cons: the studio is on the small side.

Pros: New studios are well designed and offer all luxury needed. Highly enjoyed my stay.

Cons: Nothing

Pros: room is super with a huge toilet , staff are very helpful and professional. Thanks to Receptionist Robbie so i can discover best place to eat Hainan chicken rice in Hanoi. and also very professional and helpful.

Pros: We were located in Tower B which had direct access to the Syrena Mall and Annam supermarket. The location was great. Furthermore, the facilities and the lounge room for waiting to check-in or waiting for transport were also very pleasant and comfortable waiting spaces. The room itself had washing facilities and a kitchenette- we only used the washer/dryer and stored groceries purchased from Annam in the fridge. The bed was huge, comfortable, and with pillows that were super comfortable and fresh. The greatest asset to this booking was the bathroom, oversized, spacious, and had an internal wardrobe that was accessible. The toilet had electronic features as well as a warming feature but was generally a very nice space for an overnight stay. Fraser Residence extended our checkout time to 3 pm which we were very grateful for as we did not check in until after 9 pm. All in all a great stay and conveniently located in Tay Ho.

Cons: Getting transport to Tower B as many drivers don't know to pick you up from here and generally go to the front of the mall or Tower A entrance. We had some confusion with the receptionist suggesting our grab booking had been cancelled and she ordered a taxi for us, but this was not the case and the grab driver pulled up behind the taxi. Of course, we took the grab as this was our personal booking but I'm not sure what the intention was here but it was a small issue. Everything else was outstanding.

Pros: Friendliness of staff who are always professional and have a smile on their face and remember who you are as a returning guest.

Cons: Everything was good except the breakfast on Sunday morning is served by room service and that came cold, maybe being able to ask for a selection of what you feel for breakfast instead of being given what the kitchen thinks.

Pros: Friendly staff and very helpful and professional

Cons: Everything was great

Pros: It was located in a serene area with peacefulness. Immediately when our family came, we were very satisfied with the classic vibe of the lobby and the kindness shown by the staff. Even though it was not a place for luxurious stay like the rest of the other five-star hotels, the overall accommodations and amenities were fine enough. The apartment was very spacious with two bathrooms. The kitchen was enormous as well, yet it was a bit inconvenient for us to find that there was not enough kitchen tools for using the induction oven😂 However, getaway from the Hanoi’s noise was successful enough. Also, the breakfast, though without many types of food, was in a good quality. But most of all, I was impressed by all the kindness got from the staff. I deeply appreciate it and thank you for everything. I would surely want to visit here again with my family.

Pros: The higher floor rooms have good view. Nice bed and lots of tv channels. The receptionists and other staff are mostly friendly and helpful. The pool was good.

Cons: In some of the rooms the washing machine was not working. The cleaning staff is lazy and doesn't clean the room completely. They left empty bottles of shampoo staying on the ground for 3 days. The breakfast cook don’t know how to make omlette properly. Some of the waitresses are lazy and incompetent. One of the receptionist can’t speak good English and don’t know how to do his job. The massage was very bad and unprofessional.

Pros: Pet friendly

Pros: Suits were spacious and clean,lot of food option nearby from vegan to non-veg

Cons: Limited choices for vegan in breakfast

Pros: The venue is located in a very nice and quiet area. My room was upgraded with a great city view. The room was clean and well-equipped. Staff were very courteous and helpful. They responded to my requests timely and always greeted me whenever I walked by.

Cons: The road to the venue is under maintenance so it can be quite a bumpy ride. However, it's only a temporary issue.

Pros: I had no time to visit pool or gym. Breakfast were adequate and selrction were wide. In a word, it was good breakfast and I loved it.

Cons: I have not seen a thing which I did not like.

Pros: staff is kind, the room is clean (have bathtub)

Cons: i will not choose this room again which I pay almost 200 USD per 1 day but cant open the door to see the WESTLAKE (they write down don't open the window or door due to the mosquito) - this kind of thing should inform the client before choosing it

Pros: huge property. but the room needs a bit of modernisation.

Cons: The tour operator of the Hotel needs to be changed. Authentic Sail. we were on a Halong Bay cruise on a hot summer day without Airconditioning! our request to switch it on fell on deaf ears. later on the way back they switched off the fans too! we then strongly insisted and they turned it on.

Pros: Staff were friendly and very helpful. Sunset bar was great. Rooms were good size & great views. Food was good but cocktails in lobby bar were not up to par compared to Sunset Bar

Cons: Musty & cigarette smells in rooms. Breakfast was expensive for what was on offer

Pros: natural

Cons: no

Pros: Staff most caring & attentive, especially the conseur helping arranging PCR test, making sure getting report in time by sending staff taking taxi to lab to get my report. Location actually built on lake surrounded by water.

Cons: A bit far from city center where all action are; taxi is inexpensive.

It was a pretty good experience.

It's very pleasant to stay here

Pros: room, facilities, tiny caffe Latte for breakfast rather than a mug

Cons: check-in 3 PM or later.

Pros: The pool was great. A good size and depth. Loved the apartment style suite, big enough and great for a family of four. Staff were very helpful.

Cons: Around the swimming pool the tiles were slippy, even when dry. My child fell over/slipped over numerous times from just having wet feet. Could the tiles around the swimming pool be grooved or treated? Needing our passports to check in. Can a Vietnam driving license be sufficient? for expats!

Pros: Perfect place to stay with family.

Pros: Amazing hotel and very friendly and helpful staff I can definitely recommend for families The kid's playground is very well laid out and kept perfectly clean

Cons: When I have business trip, I always choose your hotel, but today, booking.com shows they still have rooms for booking, but I can not booking via the website, you ask me chenk in in the reception, but the price is higher than website I show you. I think it’s not a honest thing to the guests. (Even now in Booking.com, still have room with cheaper price)

Pros: The 2 bedroom apartment was spacious, nicely decorated and very comfortable.

Pros: Staff were great. I would stay again if the price was a bit cheaper!

Cons: The room was a little dusty.

The location was very ideal for me as a business traveller. I could walk inside the mall for food or coffee and its near to the markets etc too.

Pros: Staff are so nice, attentive and helpful. Especially Ms. My, Club Lounge Manager

Pros: The hotel staff are very nice

Pros: The staff were so friendly and professional. They quickly attended our requests.

Pros: The location is ideal and the breakfast was great and always arrived on time. The staff were super friendly and helpful too - they made our stay so enjoyable! We had a great time here and would love to stay again.

Pros: The hotel is in a very good location. It has a very nice view of the lake. And in my room it has a view of a distant skyline which is very good to look at at night time. The hotel is very clean and well kept. The staff are very courteous and accommodating. They even surprised me with a birthday cake that they sent to my room. Over all it was a very good stay.

Cons: Nothing really. I think given the Covid-19 situation it is understandable why they only one restaurant is open and why the swimming pool is closed.

Pros: Nothing

Cons: It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

Pros: The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.

Cons: The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.

Pros: Nice and couteous staff, breakfast with a wide range of choice.

Cons: Nothing I didn't like.

Pros: The location is around good food restaurants.

Cons: When I paid the desk manager tried conning me by taking all my money and refused to give me 109 000.000 VND change. He kept on pretending that I made the right payment and I had to physically take my change from him. It is not te first time in this country that I was being chamed. I am well aware of it, tipping is not customory in Vietnam. But his intention was to take my money. They do not serve a real good breakfast at all the options are very limited and there are no Vegetarian options.

Pros: The location is quite central and close to many restaurants. The Decor was Authentic Asian.

Cons: No Vegan breakfast, there are fortunaly many Vegan restaurants in Tay Ho. We requested in Vietnamese the day before for Vegan food. Our room did not have a kettle, but there was tea and coffee.

Pros: Beautiful lobby. Room was fine.

Cons: Limited breakfast choice probably due to low season but eggs were very good.

Pros: Good location - accessible! Staff very helpful and polite.

Cons: Bathroom needs work. Wifi service must be secured. Curtains look dirty and dusty.

Pros: Staff is very helpful and supportive. Choice of breakfast is limited but very tasty, good quality and quantity. will visit soon.

Cons: Maintenance could be improved like bathroom doors are worn out lot of calcium deposit on taps. AC could be more efficient.

Pros: Breakfast was very tasty. The staffs were so kind. After check-out, I could use shower.

Cons: There was no table to put my PC. There were not enough space to put my toiletries.

Pros: I love this hotel. I stayed there for nearly 2 weeks & I will be going back when I return to Hanoi. I loved the huge room I had with amazing views from my windows & balcony. The staff are so lovely & accomodating & couldn’t do enough for me.

Cons: My room didn’t have a shower - only a jacuzzi/bath which I found a bit inconvenient but i make did. The breakfast could have been better but I still managed to find something to eat.

Pros: - Service - got an upgrade

Cons: - bad smell - mold - dirty windows, no good view - bad and dirty bathroom conditions; drain was clogged; very bad smell - bad TV signal - although we got an upgrade it was not worth the price

Pros: Comfortable bed and room.

Cons: The breakfast offering a little to sparse.

Cons: We booked a suite here thinking it would be a small bit of luxury compared to a normal double room. On arrival, we realized the rooms were very average, the aircon didn’t work as well as we wanted it to, there were geckos in the hall, our fridge didn’t work at all and we had to request bathrobes since there were none in the room. Finally, when we checked out, we were shocked that they charged us SIXTY Australian dollars for a medium sized load laundry. Only when I complained, did they “realize” it was “only” a forty dollar charge- which is still ridiculously overpriced for Asia. Lastly, they charged one of our associates cards’ three times after check out. She only realized a few days later. Would NOT recommend this hotel at all.

Pros: location was very good , they could have given us the lake view instead of back balcony . This always with booking .com booking hotels never give the scenic view when booked here. Staff a well behaved but breakfast was utter waste not of standard. Need to improve that .

Cons: breakfast

Pros: great location in the center of Tay Ho's bustling expat scene. The rooms facing West Lake have great views.

Cons: the AC could not be turned down from 18 degrees, there was no wifi and no hot water for the shower despite leaving on the hot water heater for several hours beforehand. Add a small lumpy hard mattress and a leaky shower and it was a fairly uncomfortable stay all around

Pros: It was in a good location

Cons: It was very dirty, dirty sheets and pillow cases. When asked for clean ones the staff said they didn’t have any

Pros: Location

Cons: The stuff hardly spoke English