Sheraton Hanoi Hotel

5 stars
8,7
Very good
based on 221 reviews
221 reviews
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
+84 243 719 9000
Wed 30/9
-
Thu 1/10
2 guests, 1 room
Bedroom
Other
Lobby
Bedroom
Bedroom
Outdoor view
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Other
Bedroom
Bedroom
Restaurant
Bedroom
Lobby
Lounge
Living room
Outdoor view
Outdoor view
Bedroom
Bedroom
Bedroom
Other
Restaurant
Outdoor view
Outdoor view
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Balcony
Bedroom
Bedroom
Spa
Gym
Bedroom
Outdoor view
Dining room
Bedroom
Outdoor view
Other
Conference room
Lounge
Bathroom
Bedroom
Bathroom
Hallway
Building
Bedroom
Bedroom
Bedroom
Gym
Banquet hall
Lobby
Conference room
Outdoor view
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8,7
Very good
221 reviews

Latest deals for Sheraton Hanoi Hotel

Wed 30/9
-
Thu 1/10
Deals from
R1 264
•Cheapest rate per night
Compare prices for Deluxe room, King room and 20 more Sheraton Hanoi Hotel deals.
Deluxe room, bed type unknown
R1 264
nightly with fees
King room, 1 king bed
R3 346
nightly with fees
Standard Room, 1 king bed
R2 152
nightly with fees
King room, bed type unknown
R2 270
nightly with fees
Deluxe room, 2 twin beds
R2 921
nightly with fees
King room, 1 king bed
R2 281
nightly with fees
Deluxe room, 1 king bed
R2 299
nightly with fees
Executive room, 1 king bed
R6 430
nightly with fees
King room, 1 king bed
R2 306
nightly with fees
Deluxe room, 2 twin beds
R2 921
nightly with fees
Executive room, bed type unknown
R12 469
nightly with fees
Deluxe room, 2 twin beds
R2 309
nightly with fees
King room, 1 king bed
R2 741
nightly with fees
Executive room, 1 king bed
R6 632
nightly with fees
Deluxe room, 2 twin beds
R2 323
nightly with fees
Executive room, bed type unknown
R6 326
nightly with fees
Deluxe room, 1 king bed
R2 341
nightly with fees
King room, 1 king bed
R2 364
nightly with fees
Deluxe room, 2 twin beds
R2 921
nightly with fees
Deluxe room, 2 twin beds
R2 948
nightly with fees
King room, 1 king bed
R4 990
nightly with fees
Deluxe room, bed type unknown
R4 173
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Reviews of Sheraton Hanoi Hotel

8,7
Very good
221 verified ratings
Wonderful
124
Very good
38
Good
32
Okay
7
Fair
6
Mediocre
6
Poor
8

Summary of reviews

Guests say
Most guests highlight the excellent service and friendliness of the staff, often mentioning helpfulness and professionalism. The hotel's location is appreciated for its convenience and quietness, though a few found it less central. Cleanliness and comfort are consistently praised, with several reviews noting clean rooms and comfortable beds. Breakfast and buffet options receive positive feedback for variety and quality. Some negative remarks focus on outdated facilities, missing amenities like bidets, and occasional noise or renovation inconvenience, but overall, guests are satisfied with their stay.
AI-generated from customer reviews
Service9.5 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Breakfast7.5 out of 10
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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake1.1 km
  • Truc Bach Lake1.8 km
  • Presidential Palace2.3 km
  • Ho Chi Minh Mausoleum2.6 km
  • Ho Chi Minh Museum2.7 km
  • Hanoi Citadel2.9 km
  • Dong Xuan Market3.1 km
  • Vietnam Military History Museum3.2 km
  • National Museum of Fine Arts3.2 km
  • Temple of Literature3.6 km
  • St. Joseph Cathedral3.9 km
  • Hanoi City Centre4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Sheraton Hanoi Hotel

Which month has the cheapest rates at Sheraton Hanoi Hotel?

The cheapest month to stay at Sheraton Hanoi Hotel is February, with an average nightly rate of R2 499. The most expensive month is March at R4 105 per night.

What is the cheapest day to book Sheraton Hanoi Hotel?

The cheapest day to book Sheraton Hanoi Hotel is Saturday, with an average nightly rate of R2 302. The most expensive day is Monday at R3 453 per night.

How far in advance should you book Sheraton Hanoi Hotel?

To get the best price at Sheraton Hanoi Hotel, book around 10 weeks in advance. This could save you approximately 38% compared to booking last minute.

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5,1 km from the centre of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 18,1 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96,5 km from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

Nearby hotels and places to stay

Closest

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5-star hotel
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Cheapest

See cheapest stays in Hanoi
3-star hotel
90% cheaper
Eden Westlake Hotel - The Art
7.8 Good (560 reviews)0,17 kmBar/Lounge, Room service, Free Wi-FiR244+
4-star hotel
85% cheaper
Westlake Pearl Suites - By Pegasy Group
8 Excellent (271 reviews)0,31 kmFitness centre, Restaurant, Bar/LoungeR367+
4-star hotel
83% cheaperThang Loi Hotel7 Good (430 reviews)0,45 kmOutdoor pool, Restaurant, Bar/LoungeR406+
5-star hotel
81% cheaper
Spring Suites 98 Xuan Dieu
0,36 kmR471+

Most recommended

See most recommended stays in Hanoi
5-star hotel
8% cheaperIntercontinental Hotels Hanoi Westlake by IHG8.8 Excellent (1 904 reviews)0,15 kmOutdoor pool, Fitness centre, RestaurantR2 256+
3-star hotel
77% cheaperWild Lotus Apartment 28.5 Excellent (522 reviews)0,37 kmRestaurant, Bar/Lounge, Room serviceR552+
4-star hotel
85% cheaper
Westlake Pearl Suites - By Pegasy Group
8 Excellent (271 reviews)0,31 kmFitness centre, Restaurant, Bar/LoungeR367+
3-star hotel
90% cheaper
Eden Westlake Hotel - The Art
7.8 Good (560 reviews)0,17 kmBar/Lounge, Room service, Free Wi-FiR244+

Good to know

Distance to city centre

Nearest airport

Distance to airport

5,1 km
Hanoi Noibai
18,1 km

More options for your stay in Hanoi