Sheraton Hanoi Hotel

5 stars
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Hanoi, Vietnam
8,8
Very good
based on 216 reviews
216 reviews
Fri 31/10
-
Sat 1/11
1 room, 2 guests
Deals from
R513
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R513
Superior room
R517
Deluxe room
R571
25 more Sheraton Hanoi Hotel deals
25 more Sheraton Hanoi Hotel deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and the Hoa Lo Prison are an easy car ride away.

8,8
Very good rating
Based on 216 verified guest reviews

Latest deals for Sheraton Hanoi Hotel

Fri 31/10
Sat 1/11
Deluxe room
bed type unknown
R571
nightly with fees
bed type unknown
R1 320
nightly with fees
bed type unknown
R1 353
nightly with fees
King room
1 king bed
R2 449
nightly with fees
1 king bed
R2 529
nightly with fees
1 king bed
R2 598
nightly with fees
Double room
bed type unknown
R2 885
nightly with fees
Executive room
1 king bed
R7 095
nightly with fees
1 king bed
R7 095
nightly with fees
Standard Room
bed type unknown
R513
nightly with fees
1 king bed
R2 338
nightly with fees
Superior room
bed type unknown
R517
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre

Dining

  • Electric kettle
  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Dustbins

General

  • Family rooms
  • Fireplace
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Carpeted
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press
  • Tumble dryer

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Pets not allowed
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Things to do

  • Gift shop
  • Bicycle hire
  • Table football
  • Beauty salon
  • Pool table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Bedroom

  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Sheraton Hanoi Hotel

8,8
Very good
216 verified ratings
Wonderful
116
Very good
40
Good
33
Okay
8
Fair
6
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests appreciated the cleanliness of the hotel and the polite staff. The location near the lake was also highlighted positively. However, some guests faced issues with service efficiency and outdated room facilities, which detracted from their overall experience.
AI-generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3 out of 10
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All reviews

5.4
Fair
Ravindra, Aug 2017
Pros (+) Nothing
Cons (-) It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
8.0
Very good
Anonymous, Nov 2016
Pros (+) The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons (-) The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal ...
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake1.1 km
  • Truc Bach Lake1.8 km
  • Presidential Palace2.3 km
  • Ho Chi Minh Mausoleum2.6 km
  • Ho Chi Minh Museum2.7 km
  • Hanoi Citadel2.9 km
  • Dong Xuan Market3.1 km
  • Vietnam Military History Museum3.2 km
  • National Museum of Fine Arts3.2 km
  • Temple of Literature3.6 km
  • St. Joseph Cathedral3.9 km
  • Hanoi City Centre4.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton Hanoi Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 5,1 km from the centre of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 18,1 km from Hanoi Noibai. Sheraton Hanoi Hotel is 96,5 km from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

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5-star hotel
Intercontinental Hotels Hanoi Westlake By IHG8.7 Excellent (1 614 reviews)0,15 kmOutdoor pool, Spa and wellness centre, Fitness centreR2 462+
4-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
5,1 km
Hanoi Noibai
18,1 km

Everything you need to know for your stay in Hanoi

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