Value for money
Distance to city centre
Distance to airport
|"I truly enjoyed the comfortable bed!"||(in 6 reviews)|
|"Great hotel, fantastic location, absolutely recommendable."||(in 31 reviews)|
|"Clean, elegant and great service Amazing breakfast!"||(in 52 reviews)|
|"Such deficient service not expected from a 5 star hotel"||(in 12 reviews)|
|"Location is too far from the madding crowd."||(in 2 reviews)|
|staff were professional||in 129 reviews|
|breakfast buffet||in 100 reviews|
|lake view||in 99 reviews|
|room with the lake||in 83 reviews|
|nice hotel||in 73 reviews|
|star hotel||in 71 reviews|
|great food||in 30 reviews|
|westlake||in 25 reviews|
|room facilities||in 16 reviews|
|king bed||in 11 reviews|
|comfortable bed||in 9 reviews|
|big room||in 7 reviews|
|city centre||in 7 reviews|
|lot of mosquitos||in 6 reviews|
|beautiful location||in 5 reviews|
|bit far||in 5 reviews|
|club room||in 5 reviews|
|italian restaurant||in 5 reviews|
|old quarter||in 5 reviews|
|overwater||in 5 reviews|
interesting stay in Intercon Hanoi
room, facilities, tiny caffe Latte for breakfast rather than a mug
check-in 3 PM or later.
The hotel is located next to a beautiful lake and the sceneries are great with excellent service and very efficient and polite employees
Had dinner at the Milan Saigon Restaurant and the food was not good considering that we paid US$ 120 for 2 persons which is really expensive and the quality is really not up to a hotel of that status but the prices are exhorbitant.
The room is beautiful and the hotel is very unique in the city and very nice. The staff are hungry for tips..but worth it to stay in
The location is not in the center of the city
superb, timely service, what you expect and this is what differentiates the 5* hotel from the 3* hotel.
Absolutely excellent service! The staff were always friendly and ready to help with any request for assistance.
Internet access should not be an extra cost item at a hotel of this nature, especially when the rate for 24 hours of Internet access is more than what I pay at home for a whole month's Internet access!
Place is very peaceful and quite. I cannot comment about location as I did not have a chance to walk around. But seems to me that is a little far from downtown, 15 minutes by taxi.
The hotel is new ,clean, facing water and excellent for relaxation
When it is raining we have to walk to the main building which is not convenience and will get wet
Very nice hotel good quality price ratio
Good lake front location. Quiet. The view from the lakefront bar is just wonderfull. Good services as you would expect from any InterContinental. Good restaurants within walking distance.
Perferct service in all aspects; beautiful location in pavillions in the Westlake
The concierge mixed up my check-in luggage with a group of other guests and left in a bus, but the concierge manager solved this problem in the most adequate way and my suitcase was delivered to the airport by her personally and I was still in time for checkin-in. Good solution, however they should avoid such situations
This is an amazing hotel just close enough to the centre to enjoy the hustle and bustle and just far enough to feel like you are in the middle of nowhere. It is a tranquil setting (with the hotel built on the lake) and the rooms are stunning. The sunset bar is a must for chilling out after a hard day sight-seeing!
Featuring views of the city, InterContinental Hanoi Westlake offers 5-star accommodation in Hanoi. The various amenities this charming hotel has to offer include a Jacuzzi, an outdoor pool and a sauna.
There are a variety of facilities on offer to guests of Hanoi Intercontinental Westlake, such as a ballroom, a beauty centre and 24-hour room service. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out feature.
All the contemporary rooms at Hanoi Westlake feature a private balcony, a spa bath and a mini bar. The bathrooms have a shower, and come with bathrobes, slippers and a hair dryer.
Hanoi Westlake Hotel has an on-site restaurant, convenient for guests preferring to dine in. In the evening, those staying at the property are invited to enjoy a drink in the in-house bar.
InterContinental is within walking distance of West Lake. Valet parking is available for guests with a vehicle, or an airport shuttle service can be requested.
based on 516 reviews
Value for money
Policies vary by room type and provider.
All existing bookings at Intercontinental Hanoi Westlake can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental Hanoi Westlake is located at 5 Tu Hoa in Tây Hồ District, 4,9 km from the centre of Hanoi. West Lake is the closest landmark to Intercontinental Hanoi Westlake.
Check-in time is 15:00 and check-out time is 12:00 at Intercontinental Hanoi Westlake.
Yes, Intercontinental Hanoi Westlake offers free Wi-Fi.
Yes, Intercontinental Hanoi Westlake offers free parking.
No, Intercontinental Hanoi Westlake does not offer free airport shuttle service.
Intercontinental Hanoi Westlake is 18,3 km from Hanoi Noibai. Intercontinental Hanoi Westlake is 96,4 km from Haiphong Catbi.
No, pets are not allowed at Intercontinental Hanoi Westlake.
Yes, Intercontinental Hanoi Westlake has a pool on-site.