Pan Pacific Hanoi

5 stars
1 Thanh Nien Road, Ba Dinh District, Hanoi 10000, Vietnam
Hanoi, Vietnam
8,5
Very good
based on 978 reviews
978 reviews
Sat 22/11
-
Sun 23/11
1 room, 2 guests
Deals from
R1 665
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R1 665
King room
R2 341
Premier Room
R2 406
50 more Pan Pacific Hanoi deals
50 more Pan Pacific Hanoi deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Hanoi, Pan Pacific Hanoi is within a 10-minute drive of West Lake and provides free public parking on site. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.

Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet, a 24-hour reception and an express check-in and check-out feature.

The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.

Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.

The hotel offers disabled parking for guests travelling with a car. Quan Thanh Temple and Truc Bach Lake are within walking a distance.

8,5
Very good rating
Based on 978 verified guest reviews

Latest deals for Pan Pacific Hanoi

Sat 22/11
Sun 23/11
Premier Room
bed type unknown
R2 406
nightly with fees
1 king bed
R2 444
nightly with fees
bed type unknown
R2 554
nightly with fees
Executive room
bed type unknown
R6 677
nightly with fees
bed type unknown
R6 892
nightly with fees
bed type unknown
R7 862
nightly with fees
King room
1 king bed
R2 341
nightly with fees
1 king bed
R2 534
nightly with fees
1 king bed
R2 907
nightly with fees
Deluxe room
bed type unknown
R1 665
nightly with fees
bed type unknown
R1 787
nightly with fees
2 twin beds
R1 797
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pan Pacific Hanoi

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Lake view
  • Landmark view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing rules
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Rooftop pool
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Oven
  • Microwave
  • Refrigerator
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Shared lounge/TV area
  • TV
  • DVD player

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness classes
  • Fitness centre

Reviews of Pan Pacific Hanoi

8,5
Very good
978 verified ratings
Wonderful
547
Very good
187
Good
123
Okay
57
Fair
28
Mediocre
14
Poor
22

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the lovely views and well-maintained facilities. However, many reviews pointed out issues with the service, particularly during breakfast, and noted that the hotel felt outdated with limited amenities. The bed comfort and value for price were also concerns for several guests, suggesting that improvements are needed in these areas.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3.5 out of 10
Bed Comfort3 out of 10
Value for Price2.5 out of 10
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All reviews

10
Wonderful
Christopher, Jan 2019
Pros (+) This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons (-) Nothing to dislike.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

What's nearby

  • Truc Bach Lake0.5 km
  • West Lake1.3 km
  • Presidential Palace1.3 km
  • Ho Chi Minh Mausoleum1.6 km
  • Hanoi Citadel1.7 km
  • Dong Xuan Market1.7 km
  • Ho Chi Minh Museum1.8 km
  • Vietnam Military History Museum2 km
  • National Museum of Fine Arts2.2 km
  • St. Joseph Cathedral2.6 km
  • Temple of Literature2.6 km
  • Hanoi City Centre2.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pan Pacific Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pan Pacific Hanoi

  • Where is Pan Pacific Hanoi located?

    Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 4,5 km from the centre of Hanoi. Truc Bach Lake is the closest landmark to Pan Pacific Hanoi.

  • When is check-in time and check-out time at Pan Pacific Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Pan Pacific Hanoi.

  • Does Pan Pacific Hanoi offer free Wi-Fi?

    Yes, Pan Pacific Hanoi offers free Wi-Fi.

  • Does Pan Pacific Hanoi offer free parking?

    Yes, Pan Pacific Hanoi offers free parking.

  • How far is Pan Pacific Hanoi from the airport?

    Pan Pacific Hanoi is 19,3 km from Hanoi Noibai. Pan Pacific Hanoi is 95,4 km from Haiphong Catbi.

  • Does Pan Pacific Hanoi have a pool?

    Yes, Pan Pacific Hanoi has a pool on-site.

  • How does KAYAK find such great Pan Pacific Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
4,5 km
Hanoi Noibai
19,3 km

Everything you need to know for your stay in Hanoi