Shangri-La Hotel Hangzhou

78 Beishan Road, Hangzhou 310007, China
+86 571 8797 7951

Cheapest
rate per night

8,0

Excellent
based on 429 reviews
Shangri-La Hotel, Hangzhou - Hangzhou, Zhejiang, China
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com R1 791
Expedia R2 286
Agoda.com
Expedia

Good to know

Value for money

7,1

Distance to city centre

5,2 km

Location rating

9,3

Nearest airport

Hangzhou

Distance to airport

29,1 km

Rooms

Check-in
Check-out

Superior rooms

R1 791+

Bed type
Provider
Nightly base price
Unknown
R1 791 per night
Unknown
R2 286 per night

Reviews

Pros

Cons

Traveller rating

84
38
21
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jun 2020
    10,0

    The hotel's location by Hangzhou's famous lake could not be better. The room was generous in size, while the staff was attentive and kind. The on-site restaurants and cafes were also a pleasant surprise in terms of the quality of their food and service staff.

    The gym was functional but a little bare-bones. Certain supplemental features such as the spa were closed by default and required one to inform the staff if one intended to make use. Running around West Lake is by far the superior option -- weather permitting.

  • Good
    Jan 2020
    7,0

    Location was just excellent

    Accomodation could be renewed

  • Excellent
    Jan 2020
    9,0

    Great service and location.

    The hotel is a bit old. The equipment could be better, e.g., no coffee machine.

  • Good
    Jan 2020
    7,1

    The layout and design of the hotel. Rooms are spacious with all the necessaries provided.

    A bit costly for one night stay not inclusive of breakfast which had to be paid separately. Otherwise everything is perfect.

  • Good
    Dec 2019
    7,0

    Spacious suite with toys for the kids. Nicely located at the lake. Friendly staff.

    The family suite was very spacious and clean. But, the room is rather old (single glass windows, balcony doors don't close well, tapestry and interior). The toys in the room were nice, but one box also contained many small pieces of styrofoam, which obviously isn't suitable for children. When we were there, the outdoor air quality was really bad (AQI 230). There was no air purifier in the room rest of the building (as far as I've seen). They did bring a small air purifier on request, but with an old filter (no replacement available) and it was an ionizer, which produces ozone. So, better than nothing, but not optimal for a kids room.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Shangri-La Hotel Hangzhou in Hangzhou (Xihu), you'll be a 1-minute drive from West Lake and 8 minutes from Broken Bridge. Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,0 Excellent

based on 429 reviews

8,0

Cleanliness

7,9

Comfort

8,3

Staff

7,1

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Sauna
Airport shuttle
Free parking
Designated smoking area
Storage available
Terrace/Patio
Towels
EV charging station
Lift
Accessible by lift
Adapted bath
Adapter
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
Children's television networks
City view
Cleaning products
Conditioner
Desk
Dining area
Dining table
Dressing room
Drying rack for clothing
Electric kettle
Entire unit located on ground floor
Entire unit wheelchair accessible
Executive lounge access
Family rooms
Feather pillow
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Garden view
Heated pool
Heating
Higher-level toilet
Hypoallergenic pillow
Inner courtyard view
Interconnected room(s) available
Key card access
Kid-friendly buffet
Lake view
Laptop safe
Lockers
Lower bathroom sink
Lowered sink
Mountain view
Newspapers
Non-feather pillow
Pyjamas
Trouser press
Plunge pool
Pool towels
Private bathroom
Private check-in/check-out
Private parking
Quiet street view
Roll-in shower
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Slippers
Smoke alarm
Snack bar
Socket near the bed
Sofa
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Towels/sheets (extra fee)
Dustbins
TV
Upper floors accessible by lift
VIP room facilities
Walk-in shower
Wardrobe or closet
Window
Wine glasses
Daily housekeeping
Fax/photocopying
Grocery deliveries
Ironing service
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Tour desk
Wake-up service
Board games/puzzles
Books, DVDs, music for children
Cycling
Kids' outdoor play equipment
Pay-per-view channels
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness centre
Ticket service
Safe
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Grill
Spa
Smoking rooms available

FAQs when booking at Shangri-La Hotel Hangzhou

Where is Shangri-La Hotel Hangzhou located?

When is check-in time and check-out time at Shangri-La Hotel Hangzhou?

Does Shangri-La Hotel Hangzhou offer free Wi-Fi?

Does Shangri-La Hotel Hangzhou offer free parking?

Does Shangri-La Hotel Hangzhou offer free airport shuttle service?

How far is Shangri-La Hotel Hangzhou from the airport?

Can you bring pets to Shangri-La Hotel Hangzhou?

Does Shangri-La Hotel Hangzhou have a pool?

Photos

All photos (28)
Building (3)
Bedroom (11)
Pool (1)
Lounge (1)

Location

Most popular landmarks

  • Su Di Causeway 0,4 km
  • Hangzhou Botanical Garden 0,5 km
  • Zhejiang Museum 0,6 km
  • Zhejiang University 1,3 km
  • Broken Bridge 1,6 km
  • Yellow Dragon Sports Center 1,7 km

Nearby hotels

Closest

9,4 Excellent (147 reviews)
1 km
R8 148+

Cheapest

6,8 Good (7 reviews)
1,38 km
R1 060+

Most recommended

9,4 Excellent (147 reviews)
1 km
R8 148+
8,5 Excellent (56 reviews)
1,51 km
R1 960+
7,4 Good (7 reviews)
1,37 km
R1 840+
Hotels Asia China Zhejiang Hangzhou Shangri-La Hotel Hangzhou