Shangri-La Hangzhou - The back garden of West Lake

4 stars
78 Beishan Road, Hangzhou 310007, China
Hangzhou, China
7,8
Good
based on 614 reviews
614 reviews
Mon 29/12
-
Tue 30/12
1 room, 2 guests
Deals from
R1 899
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
R1 899
King room
R2 079
7 more Shangri-La Hangzhou - The back garden of West Lake deals
7 more Shangri-La Hangzhou - The back garden of West Lake deals
Photos of Shangri-La Hangzhou - The back garden of West Lake
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Lakefront hotel with 2 restaurants and a health club This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
7,8
Good rating
Based on 614 verified guest reviews

Latest deals for Shangri-La Hangzhou - The back garden of West Lake

Mon 29/12
Tue 30/12
King room
bed type unknown
R2 079
nightly with fees
1 king bed
R2 250
nightly with fees
1 king bed
R2 372
nightly with fees
Superior room
bed type unknown
R1 899
nightly with fees
bed type unknown
R1 958
nightly with fees
bed type unknown
R2 036
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Shangri-La Hangzhou - The back garden of West Lake

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Pool and spa

  • Spa
  • Hot tub
  • Pool towels
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Cycling

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Kids' outdoor play equipment

Fitness

  • Fitness centre

Reviews of Shangri-La Hangzhou - The back garden of West Lake

7,8
Good
614 verified ratings
Wonderful
231
Very good
94
Good
126
Okay
48
Fair
72
Mediocre
28
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's fantastic location near West Lake and the helpfulness of the staff. However, many reviews pointed out that the hotel is quite dated, with old facilities and cleanliness issues. Despite these drawbacks, some guests enjoyed their stay and found the atmosphere charming, especially with the beautiful views.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Room Size5 out of 10
Cleanliness3 out of 10
Atmosphere2 out of 10
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Location

78 Beishan Road, Hangzhou 310007

What's nearby

  • Hangzhou Botanical Garden0.5 km
  • Zhejiang University Yuquan Campus1.5 km
  • Yellow Dragon Sports Center1.7 km
  • Baochu Pagoda1.8 km
  • West Lake1.9 km
  • Leifeng Pagoda2.6 km
  • China National Tea Museum2.7 km
  • Jingci Temple2.7 km
  • Wulin Square3.2 km
  • Hangzhou Theatre3.4 km
  • Lingyin Temple3.7 km
  • Hangzhou Zoo4.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Shangri-La Hangzhou - The back garden of West Lake

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Shangri-La Hangzhou - The back garden of West Lake

  • Where is Shangri-La Hangzhou - The back garden of West Lake located?

    Shangri-La Hangzhou - The back garden of West Lake is located at 78 Beishan Road in City Centre, 5,2 km from the centre of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Shangri-La Hangzhou - The back garden of West Lake.

  • When is check-in time and check-out time at Shangri-La Hangzhou - The back garden of West Lake?

    Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hangzhou - The back garden of West Lake.

  • Does Shangri-La Hangzhou - The back garden of West Lake offer free Wi-Fi?

    Yes, Shangri-La Hangzhou - The back garden of West Lake offers free Wi-Fi.

  • Does Shangri-La Hangzhou - The back garden of West Lake offer free parking?

    Yes, Shangri-La Hangzhou - The back garden of West Lake offers free parking.

  • How far is Shangri-La Hangzhou - The back garden of West Lake from the airport?

    Shangri-La Hangzhou - The back garden of West Lake is 29,1 km from Hangzhou. Shangri-La Hangzhou - The back garden of West Lake is 101,5 km from Jinhua Yiwu.

  • How does KAYAK find such great Shangri-La Hangzhou - The back garden of West Lake hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Hangzhou - The back garden of West Lake in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou - The back garden of West Lake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou - The back garden of West Lake.

Nearby hotels and places to stay

Closest

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3-star hotel
Huabei Hotel on West Lake
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4-star hotel
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0,15 kmR554+
4-star hotel
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Nostalgia S Hotel - Hangzhou West Lake & Lingyin Temple
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5-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
10 Excellent (3 reviews)0,46 kmIndoor pool, Fitness centre, RestaurantR7 728+

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Most recommended

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5-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
10 Excellent (3 reviews)0,46 kmIndoor pool, Fitness centre, RestaurantR7 728+
5-star hotel
Hangzhou Qiushui Villa
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4-star hotel
69% cheaper
Nostalgia S Hotel - Hangzhou West Lake & Lingyin Temple
9.4 Excellent (21 reviews)0,26 kmFitness centre, Restaurant, Room serviceR537+
5-star hotel
Four Seasons Hotel Hangzhou at West Lake9.1 Excellent (346 reviews)1 kmIndoor pool, Fitness centre, RestaurantR9 364+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,3
5,2 km
Hangzhou
29,1 km

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