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Four Seasons Hotel Hangzhou at West Lake
5 stars

Four Seasons Hotel Hangzhou at West Lake

5 Lingyin Road, Hangzhou 310013, China
Hangzhou, China
See location+86 571 8829 8888
From
R10 871
Cheapest

rate per night

9,2
Excellent
based on 90 reviews
90 reviews

Photos of Four Seasons Hotel Hangzhou at West Lake

About Four Seasons Hotel Hangzhou at West Lake

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.

Latest deals for Four Seasons Hotel Hangzhou at West Lake

Tue 23/7
Wed 24/7
Queen room
bed type unknown
Premier Room
bed type unknown
bed type unknown
1 king bed
King room
1 king bed
1 king bed
bed type unknown
Double room
2 double beds
2 double beds
2 double beds
Deluxe room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Four Seasons Hotel Hangzhou at West Lake

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pyjamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Blu-ray player
  • TV
  • Smartphone dock
  • DVD player

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Cycling

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Parking and transportation

  • Parking
  • Airport shuttle

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Four Seasons Hotel Hangzhou at West Lake

9,2
Wonderful90 verified reviews
1,2Couples
0,9Families
0,6Solo
0,4Friends
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's dining options?

The hotel offers excellent food quality, presentation, and choices for all meals, with a good view from the restaurant and a pleasant environment.

Is the hotel suitable for families with children?

Yes, the hotel is family-friendly, offering babysitting or child care, cribs, kids' meals, and outdoor play equipment for kids.

What are the best times to visit the hotel?

The high season is in May, offering a wonderful atmosphere, reliable and attentive staff, and a pleasant environment. However, it's important to note that the outdoor pool may be closed during the middle of summer.

How is the cleanliness and maintenance of the hotel's facilities?

The hotel provides daily housekeeping, professional cleaning, and disinfection of high-touch surfaces to ensure a clean and safe environment for guests.

What are the unique features of the hotel's location and property layout?

Both the location and property layout are unique, offering a garden view, a terrace/patio, a balcony, and a serene atmosphere near the West Lake.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the West Lake comes highly recommended.

Take Advantage of the Concierge Service

The hotel offers a concierge service, which can assist with booking tickets for local attractions and making restaurant reservations. Guests found this service to be very helpful for planning their activities.

Consider Room Service for Breakfast

Some guests found the breakfast location to be crowded and the traffic around the hotel to be heavy in the mornings. Opting for room service breakfast can provide a more relaxed and convenient dining experience.

Request Pillow Options

The hotel offers a variety of pillow options, including latex pillows. Guests appreciated being able to choose their preferred pillow type for a comfortable night's sleep.

Book Spa Services in Advance

Guests recommended booking spa services in advance to secure preferred appointment times. The spa and wellness center received positive feedback for its services and cleanliness.

Inquire About Private Boat Cruises

The hotel has a private dock for reserved boat cruises. Guests suggested inquiring about this unique experience for a peaceful and scenic outing on the West Lake.

Utilize the Multilingual Staff

The hotel staff includes multilingual members, which can be beneficial for international travelers. Guests found this particularly helpful for communication and local recommendations.

Consider Off-Peak Season Visits

Some guests recommended visiting during the low season in June to avoid heavy tourist traffic and enjoy a more serene experience at the West Lake and surrounding attractions.

Take Advantage of the Nearby Bicycle Rentals

The hotel offers bicycle rentals, which can be a convenient way to explore the nearby attractions such as the Hangzhou Botanical Garden and Su Di Causeway.

Plan for Dining Options

While the hotel's dining options received mixed feedback, guests suggested exploring nearby dining alternatives for a wider variety of choices and potentially better value.

Location

5 Lingyin Road, Hangzhou 310013

What's nearby

  • Hangzhou Botanical Garden0.5 km
  • Su Di Causeway1 km
  • Zhejiang University1.1 km
  • Zhejiang Museum1.6 km
  • Yellow Dragon Sports Center1.9 km
  • Broken Bridge2.6 km
  • Huagang Garden2.6 km
  • Lingyin Temple2.7 km
  • Baochu Pagoda2.7 km
  • Leifeng Pagoda3.1 km
  • Longjing Tea Museum3.7 km
  • China Academy of Art3.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Four Seasons Hotel Hangzhou at West Lake

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Four Seasons Hotel Hangzhou at West Lake

  • Where is Four Seasons Hotel Hangzhou at West Lake located?

    Four Seasons Hotel Hangzhou at West Lake is located at 5 Lingyin Road in City Centre, 5,9 km from the centre of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Four Seasons Hotel Hangzhou at West Lake.

  • When is check-in time and check-out time at Four Seasons Hotel Hangzhou at West Lake?

    Check-in time is 15:00 and check-out time is 12:00 at Four Seasons Hotel Hangzhou at West Lake.

  • Does Four Seasons Hotel Hangzhou at West Lake offer free Wi-Fi?

    Yes, Four Seasons Hotel Hangzhou at West Lake offers free Wi-Fi.

  • How far is Four Seasons Hotel Hangzhou at West Lake from the airport?

    Four Seasons Hotel Hangzhou at West Lake is 30,1 km from Hangzhou. Four Seasons Hotel Hangzhou at West Lake is 101,3 km from Jinhua Yiwu.

  • Does Four Seasons Hotel Hangzhou at West Lake have a pool?

    Yes, Four Seasons Hotel Hangzhou at West Lake has a pool on-site.

  • How does KAYAK find such great Four Seasons Hotel Hangzhou at West Lake hotel deals?

    KAYAK scours the web for all room deals available at Four Seasons Hotel Hangzhou at West Lake in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Four Seasons Hotel Hangzhou at West Lake and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Four Seasons Hotel Hangzhou at West Lake.

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4-star hotel
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Good to know

Value for money

8,1

Distance to city centre

5,9 km

Nearest airport

Hangzhou

Distance to airport

30,1 km