|"Shuttle service and great breakfast!"||(in 167 reviews)|
|"Very nice, clean, comfortable room."||(in 223 reviews)|
|"Great rooms, friendly staff, fantastic stay!"||(in 143 reviews)|
The room was great. The reception staff was fine as well. However, I had dinner at the bar restaurant and the service was poor. I waited over 20 min for a server to even bring a menu. Food was good. But, as I was ready to pay, it was another 20 min. And I was not the only customer who experienced this. If you want to claim to be a 4 stat hotel, you need to do better. Especially when the plate is 20+ euro. This was rather disappointing
great hotel for transiting through frankfurt. super convenient. wld defn stay here again next time im transiting. good food option on site and near cool woody area for an outdoor run.
The service of shuttle
Comfort and proximity to the airport
I like the airport shuttle being free, the sauna and pool facilities and the room was very comfortable and quiet.
Internet should be improved, it does not hace great coverage in all rooms. After they moved us to another room Speed was ok.
easy to airport
Closest to the airport for the price. AT the airport proper is much more expensive. Nice facilities room is a little small but newly remolded and very up to date
Parking as 20 Euro a night but it was just across the street.
Great staff, very clean & modern. Highly recommend
convenience. excellent transportation to and from airport
wifi never worked in my room
Great food, terrible wifi
The "Faces" restaurant was really lovely and welcoming, and the food was excellent. The airport shuttle was very convenient.
The wifi was awful- neither of us were able to connect at all using the free wifi.
Clean rooms, friendly staff, modern decor
Staff was very efficient and explained everything quickly. Lounge was open late to get a quick bite. Shuttles left every 15 minutes starting at 5am.. I was on that one.
No gift shop - wanted a watch in a display case, but no one could open it for me between 8pm and 6 am...
Room was a typical airport airport.
We stood in line for two hours to get our confirmed room. Delta had cancelled flights and there was a long line of people wanting a room. I mentioned twice that we were confirmed guests and should be compensated for our long wait in line. We were ignored both times.
we loved the contemporary looking room and the complementary king size bed! very nice everything!
we liked everything!
Very convenient 5 minutes shuttle to the airport each 15 minutes. Room not quick at warming up no slipper and very basic bathroom amenities. Nice ambiance at the restaurant but very heavy food.Good breakfast
Check in was not very smooth as they put me in the wrong room and the concierge was somewhat not very dedicated. Check out though was in no minute. wireless internet connection comes for a fee
Very friendly and efficient front desk, great shuttle service from airport
The proximity to the airport was important for me. The comfortable room and bathroom gave me the chance to relax in a quiet space. I enjoyed using the pool but found the temperature a little too cold for relaxing. I got a good price for the room but would not have been willing to pay the full cost. The breakfast offered a good selection of food.
I would have liked more than one teabag in my room, although I suppose I could have asked for another. I think that there is a lot of anxiety outside the hotel when the shuttle buses arrive. There don't seem to be any signs or information about where to stand for the terminal 1 and terminal 2 buses. I was not alone in feeling that it's easy for people to queue jump (because no-one knows who was first) and this raises everyone's anxiety levels about getting a place on the small bus- not a pleasant way to end a stay at the hotel.
I had an early check in and was upgraded!
The fact I had to leave
The restaurant and bar were very poor value for money
the restaurants were expensive and the service was very bad.......(2out of three)
The staff was very friendly and accommodating. The rooms were clean and new and the pillows were the best we had in our two weeks of travel in Europe!
quick services, professional and friendly staff, excellent facilities. and I really liked the food services.
The Steigenberger Airport Hotel easily lives up to its name since it is less than a mile from the Frankfurt Airport and steps from the forest. It offers travelers a remarkably easy and comfortable place to relax and unwind. Whether it is the business traveler with an overly long layover or brief business in the region, the leisure travelers looking for a convenient spot to explore the area, or any other type of journey, the setting is incredibly opportune. Guests are three miles from Commerzbank-Arena, Sportpark Alicestraße, and the Uniklinik Frankfurt. They are less than five miles from Fraport Arena, the Städel Museum, the Frankfurt Central Station and the German Film Museum, among many other destinations.
Visitors will be delighted at the array of amenities available at the hotel, however, and these include the free shuttles to and from the airport, the spa area with its unprecedented views of the airport, the indoor pool area, and modern fitness room. There are also three eateries to enjoy, a lobby bar, meeting rooms, and business services, 24-hour room service, bicycle rentals, a concierge desk, pet-friendly policies, and much more.
The rooms range from executives to suites and all are fully soundproofed to ensure a good rest. Each is designed in a beautiful, modern and soothing manner with premium linens, a work desk with ergonomic chair, sitting area, climate controls, beverage station, entertainment system, free Wi-Fi, and a large, private bath stocked with toiletries.
Whether for one night or a whole holiday, the Steigenberger Airport Hotel has a tremendous amount to offer and allows travelers to remain close to a major transportation hub while enjoying great food, comfort, and style.
based on 3 137 reviews
Policies vary by room type and provider.
Steigenberger Airport Hotel is located at Unterschweinstiege 16 in Flughafen, 8,7 km from the centre of Frankfurt am Main. Festhalle is the closest landmark to Steigenberger Airport Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Steigenberger Airport Hotel.
Yes, Steigenberger Airport Hotel offers free Wi-Fi.
No, Steigenberger Airport Hotel does not offer free parking.
Yes, Steigenberger Airport Hotel offers free airport shuttle service.
Steigenberger Airport Hotel is 3,1 km from Frankfurt am Main. Steigenberger Airport Hotel is 65,3 km from Mannheim City.
Yes, Steigenberger Airport Hotel is a pet-friendly hotel.
Yes, Steigenberger Airport Hotel has a pool on-site.