Book Enterprise hire cars in West Hollywood

West Hollywood, CA, United States
Sep 27 — Oct 4
West Hollywood, CA, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in West Hollywood

Overall rating6.8 GoodBased on 13 reviews
Cleanliness
6.9
Comfort
6.9
Overall
6.9
Pick-up/Drop-off
7.0
Value for money
6.6

Recent reviews

Traveller rating
4
0
0
1
0
Find reviews that mention:
9.6
OutstandingPros:The Enterprise staff were extremely helpful and welcoming. When we returned the car, they helped with our (considerable) luggage and a taxi to take us to our hotel. From pickup to drop off the whole experience was seamless. We would especially like to mention the staff.Cons:CostReviewed Aug 31 2016
review fromkayak
2.0
Pros:Nothing.Cons:My experience here was terrible. Had asked for car pickup at 8am and only got it at 9am. The car was not ready and was being cleaned in front of us as we were walked over to it for pickup. During that time the executive there talked us unto removing our existing insurance and getting insurance directly through them which is something that could have been done prior to our arrival there as part of their customer care services instead of inconveniencing us while we were standing outside - as part of COVID regulations they don't allow you inside their offices anymore so we are standing out in the heat doing all this. When we got to the car, in front of us, their executive turned it on to read the gas mileage and then handed us the keys. When we sat in the car, the tire pressure and two other alarms lit up on dashboard. The fact that the executive tried to give us that car with all those things lighting up seems extremely careless and rudimentary. We had to walk back and let them know to then have them offer us another car. Where was that car? In another garage that would take according to them 5 minutes to get there but considering we already had waited an hour to get the first car, we were in no position to believe that 5 minutes was a true estimate of time. We left and cancelled our rental with them. Extremely unprofessional service and will certainly not be heading here anytime or referring anyone for business there either. This was an hour and a half of time wasted on our outward journey that was completely unnecessary and shouldn't have occurred at all.Reviewed Oct 9 2020
review fromkayak
2.0
never seen such poor service anywhere elsePros:NothingCons:We booked a SUV one month ahead in prevision of a 10 day road trip with our children coming especially from France. When we arrived at 8:00am, as scheduled, we were told there would be a delay. More than 2 hours later, and after several calls from our side (they never called back), we were finally told that there would be no SUV available, and we were given two "solutions", either a pick-up truck or a small sedan, neither acceptable in that case. They told us then that "we should rent from another company"!! You can guess that this was very easy on December 26th... We finally found one at a much higher price, but also lost most of our first trip day. I complained by email and received a note saying that an official from the company would call me, but this never happened.Reviewed Jan 5 2017
review fromkayak
10.0
Pros:The staff was great. Very friendly!Cons:Everything was perfectReviewed Mar 30 2021
review fromkayak
10.0
Pros:The employee who helped us out saw that we had big bags and gave us a larger car. He was very helpful and friendly. The car was perfect for our needs.Reviewed Sep 22 2018
review fromkayak
10.0
Great experiencePros:Location, staff, quick service.Cons:Nothing. great overall.Reviewed Jan 23 2017
review fromkayak
4.4
Friendly servicePros:Friendly service during pickup and dropoffCons:car gas meter was on empty at pickup, and despite the "match policy", it was an inconvenience Also, there was no wiper fluid in the tank, and the windshield was covered in filthReviewed Mar 12 2017
review fromkayak
10.0
Pros:Seamless and fastCons:Maybe a free day of rental - can’t complain about anythingReviewed Feb 3 2019
review fromkayak
2.0
No car availableCons:I booked a car, then before I was set to go pick up I received a call that there are no cars available. I asked why I would be allowed to book a car if there are none available and he just said he had to call 4 other people already to tell them the same thingReviewed Aug 27 2018
review fromkayak
2.0
Cons:There was no car available for me (and two others waiting,) was offered to get car from nearby location but I could not wait. Huge inconvenience. Will not rent here again.Reviewed Sep 28 2017
review fromkayak
10.0
Pros:Everything went great! Thank you.Reviewed Aug 28 2017
review fromkayak
10.0
Sometimes you get more than you paid forPros:Excellent price, good service and communication, what's not to like? Never knew I could get a pickup from them, and at such a great price, so it all started on a positive note, as they're the closest rental agency to where we live. When the person who had the truck before us was running late, the station called me to coordinate so there were no surprises (I was much happier sitting home for an extra hour rather than finding out when I got to their location and having to cool my heels there). Check in process was just as smooth, so all good.Cons:Nothing negative to report.Reviewed Jan 15 2019
review fromkayak

Where can I find Enterprise hire cars in West Hollywood?

8583 Santa Monica Blvd, Enterprise car hires

Address

8583 Santa Monica Blvd

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 310 360 0104

Good to know

Most popular location

8583 Santa Monica Blvd

Most popular car type

Economy

Top tips for hiring a car from Enterprise in West Hollywood

  • Economy car hires from Enterprise in West Hollywood are around 33% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in West Hollywood

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Enterprise in West Hollywood.

  • Enterprise has 1 car hire location in West Hollywood. Take a look at our Enterprise hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes