Pick-up location | West Hollywood |
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Hire locations | 2 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
Hertz
4,6
Okay
86 reviewsCleanliness
5.1
Comfort
5.1
Pick-up/Drop-off
4.6
Value for money
5.0
2 locations in West Hollywood
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Reviews
2,0 Mediocre
Dec 2021
2,0 Mediocre
Dec 2021
10,0 Excellent
Nov 2021
2,0 Mediocre
Nov 2021
6,0 Good
Apr 2021
Pros:
Staff was O.K they answered any questions i had.Cons:
I saw another customer who had left a receipt in the car i received and their rate was much better than mine. Asked if i could get the same they just laughed, hey its always no until you ask.2,0 Mediocre
Apr 2021
Pros:
NOTHING!!!!!!!!!!!!!!!!!!!!!!!!! I'm getting my money back because the place was closed when I went to pickup the car.Cons:
Everything. My recommendation is to never do business through PriceLine and pre-pay.4,5
Okay
46 reviewsCleanliness
5.0
Comfort
4.5
Pick-up/Drop-off
4.0
Value for money
5.0
3 locations in West Hollywood
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Reviews
10,0 Excellent
Mar 2021
Pros:
The staff was great. Very friendly!Cons:
Everything was perfect2,0 Mediocre
Oct 2020
Pros:
Nothing.Cons:
My experience here was terrible. Had asked for car pickup at 8am and only got it at 9am. The car was not ready and was being cleaned in front of us as we were walked over to it for pickup. During that time the executive there talked us unto removing our existing insurance and getting insurance directly through them which is something that could have been done prior to our arrival there as part of their customer care services instead of inconveniencing us while we were standing outside - as part of COVID regulations they don't allow you inside their offices anymore so we are standing out in the heat doing all this. When we got to the car, in front of us, their executive turned it on to read the gas mileage and then handed us the keys. When we sat in the car, the tire pressure and two other alarms lit up on dashboard. The fact that the executive tried to give us that car with all those things lighting up seems extremely careless and rudimentary. We had to walk back and let them know to then have them offer us another car. Where was that car? In another garage that would take according to them 5 minutes to get there but considering we already had waited an hour to get the first car, we were in no position to believe that 5 minutes was a true estimate of time. We left and cancelled our rental with them. Extremely unprofessional service and will certainly not be heading here anytime or referring anyone for business there either. This was an hour and a half of time wasted on our outward journey that was completely unnecessary and shouldn't have occurred at all.10,0 Excellent
Dec 2019
Pros:
The wait was short both picking up and dropping off. Everyone was super friendly and accommodating. I highly recommend and only book with EnterpriseCons:
My one tiny gripe is that I wish they could have done pick up or drop off to LAX. I totally get why they can’t, I just wish they could10,0 Excellent
Oct 2019
Pros:
The stuff was super nice during pickup and mostly drop off, Also the Car was very nice! Thank you!10,0 Excellent
Aug 2019
Pros:
The gentlemen that helped me was very pleasant and professional.Cons:
A bigger discount. ;)2,0 Mediocre
Jul 2019
Cons:
We specifically asked for cars near the airport, but we were directed to the company located in downtown. Had to cancel last minute and get the only available car at the lax location with double the priceSixt
7,0
Good
14 reviewsCleanliness
9.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
6.0
One location in West Hollywood
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Reviews
3,6 Mediocre
May 2020
Pros:
Conveniently located.Cons:
Staff was very rude.10,0 Excellent
Oct 2019
Cons:
Probably the best car rental experience ive ever had. I was gonna be late and they allowed me a bit of extra time to return the vehicle. Super nice people all around.2,0 Mediocre
Aug 2019
Pros:
Customer service was absolutely terrible. Complete lack. Couldn’t get in contact with ANYONE.10,0 Excellent
Mar 2019
Pros:
Staff was very friendly. Phone help also friendly and knowledgeable.Cons:
It would have been nice to have the option of dropping off at any sixt location for free.3,6 Mediocre
Feb 2019
Cons:
Don’t rent from them - prices get you when you arrive , car requested most likely not there and staff are super rude5,2 Okay
Nov 2018
Pros:
The staff @ this Sixt car rental were very nice, proficient and accommodating. One of the women here was especially kind and professional. Thank you.Cons:
The car I rented was not in good condition. It was a new kia with loose steering and it smelled like the previous owner chain smoked in the car for a year.Avis
4,4
Okay
11 reviewsCleanliness
5.4
Comfort
4.9
Pick-up/Drop-off
5.4
Value for money
4.4
One location in West Hollywood
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Reviews
10,0 Excellent
May 2021
Pros:
Good pick up and drop off. Comfortable and clean car.Cons:
Better connection to agents directly.4,0 Okay
Jun 2016
Cons:
Advertised a much better car at a lower price, so I made a reservation. Would never have went there if I knew what I was getting for $706,0 Good
Jun 2016
Cons:
The car wasn't in great shape and felt cheap for a full size vehicle. Expected something better.4,0 Okay
Jan 2022
1,9 Horrible
Oct 2021
1,9 Horrible
Aug 2021
10,0 Excellent
May 2021
Pros:
Good pick up and drop off. Comfortable and clean car.Cons:
Better connection to agents directly.4,0 Okay
Jun 2016
Cons:
Advertised a much better car at a lower price, so I made a reservation. Would never have went there if I knew what I was getting for $706,0 Good
Jun 2016
Cons:
The car wasn't in great shape and felt cheap for a full size vehicle. Expected something better.Budget
2,0
Mediocre
6 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in West Hollywood
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Reviews
2,0 Mediocre
Apr 2021
Cons:
A random $391 dollar charge2,0 Mediocre
Oct 2020
Pros:
I liked that they didn’t take money beforehandCons:
We ended up never picking up our rental. We spoke to several people trying to receive a shuttle to the rental location, because the reservation email we had specifically said they were available as long as we called to ask for one. We were told that was impossible, the best they could do was extend our reservation window out an hour and wait for us. Not wanting to pay $50 for a cab we just made a new reservation with a different company, who came and got us in two minutes and had our fresh clean car to us ten minutes after that. We never picked up our rental.2,0 Mediocre
Oct 2020
Cons:
I would like to report budget for not letting me rent a car that I booked couple days in advance. I was planning a business trip to San Jose from Los Angeles. I booked a car for 1 pm, came at 12:58 pm and the guy just locked the door in front of me. I told him I had a reservation to which he friendly waved his hand and I didn’t see anymore. This tremendously impacted by whole trip. Everything was planned by hour and because of kayak and budget my entire day went off schedule which in its turn had a negative consequence of other people’s scheduled events. I had to find an immediate substitute for the rental. This is the worst experience I’ve ever had with renting a car and on kayak. This is NOT. Never renting from budget again. Kayak, I’m waiting for a compensation for this mistake.2,0 Mediocre
Apr 2021
Cons:
A random $391 dollar charge2,0 Mediocre
Oct 2020
Pros:
I liked that they didn’t take money beforehandCons:
We ended up never picking up our rental. We spoke to several people trying to receive a shuttle to the rental location, because the reservation email we had specifically said they were available as long as we called to ask for one. We were told that was impossible, the best they could do was extend our reservation window out an hour and wait for us. Not wanting to pay $50 for a cab we just made a new reservation with a different company, who came and got us in two minutes and had our fresh clean car to us ten minutes after that. We never picked up our rental.2,0 Mediocre
Oct 2020
Cons:
I would like to report budget for not letting me rent a car that I booked couple days in advance. I was planning a business trip to San Jose from Los Angeles. I booked a car for 1 pm, came at 12:58 pm and the guy just locked the door in front of me. I told him I had a reservation to which he friendly waved his hand and I didn’t see anymore. This tremendously impacted by whole trip. Everything was planned by hour and because of kayak and budget my entire day went off schedule which in its turn had a negative consequence of other people’s scheduled events. I had to find an immediate substitute for the rental. This is the worst experience I’ve ever had with renting a car and on kayak. This is NOT. Never renting from budget again. Kayak, I’m waiting for a compensation for this mistake.699 Rent-A-Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Hollywood
Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in West Hollywood
Most popular car type | Full-size |
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