Recent reviews
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10,0
Pros: Seamless and fast
Cons: Maybe a free day of rental - can’t complain about anything
review from
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10,0
Sometimes you get more than you paid for
Pros: Excellent price, good service and communication, what's not to like? Never knew I could get a pickup from them, and at such a great price, so it all started on a positive note, as they're the closest rental agency to where we live. When the person who had the truck before us was running late, the station called me to coordinate so there were no surprises (I was much happier sitting home for an extra hour rather than finding out when I got to their location and having to cool my heels there). Check in process was just as smooth, so all good.
Cons: Nothing negative to report.
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10,0
Pros: The employee who helped us out saw that we had big bags and gave us a larger car. He was very helpful and friendly. The car was perfect for our needs.
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2,0
No car available
Cons: I booked a car, then before I was set to go pick up I received a call that there are no cars available. I asked why I would be allowed to book a car if there are none available and he just said he had to call 4 other people already to tell them the same thing
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2,0
Cons: There was no car available for me (and two others waiting,) was offered to get car from nearby location but I could not wait. Huge inconvenience. Will not rent here again.
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10,0
Pros: Everything went great! Thank you.
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4,4
Friendly service
Pros: Friendly service during pickup and dropoff
Cons: car gas meter was on empty at pickup, and despite the "match policy", it was an inconvenience Also, there was no wiper fluid in the tank, and the windshield was covered in filth
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10,0
Great experience
Pros: Location, staff, quick service.
Cons: Nothing. great overall.
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2,0
never seen such poor service anywhere else
Pros: Nothing
Cons: We booked a SUV one month ahead in prevision of a 10 day road trip with our children coming especially from France. When we arrived at 8:00am, as scheduled, we were told there would be a delay. More than 2 hours later, and after several calls from our side (they never called back), we were finally told that there would be no SUV available, and we were given two "solutions", either a pick-up truck or a small sedan, neither acceptable in that case. They told us then that "we should rent from another company"!! You can guess that this was very easy on December 26th... We finally found one at a much higher price, but also lost most of our first trip day. I complained by email and received a note saying that an official from the company would call me, but this never happened.
review from
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9,6
Outstanding
Pros: The Enterprise staff were extremely helpful and welcoming. When we returned the car, they helped with our (considerable) luggage and a taxi to take us to our hotel. From pickup to drop off the whole experience was seamless. We would especially like to mention the staff.
Cons: Cost
review from
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10,0
Pros: Seamless and fast
Cons: Maybe a free day of rental - can’t complain about anything
review from
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10,0
Sometimes you get more than you paid for
Pros: Excellent price, good service and communication, what's not to like? Never knew I could get a pickup from them, and at such a great price, so it all started on a positive note, as they're the closest rental agency to where we live. When the person who had the truck before us was running late, the station called me to coordinate so there were no surprises (I was much happier sitting home for an extra hour rather than finding out when I got to their location and having to cool my heels there). Check in process was just as smooth, so all good.
Cons: Nothing negative to report.
review from
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10,0
Pros: The employee who helped us out saw that we had big bags and gave us a larger car. He was very helpful and friendly. The car was perfect for our needs.
review from
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10,0
Pros: Everything went great! Thank you.
review from
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10,0
Great experience
Pros: Location, staff, quick service.
Cons: Nothing. great overall.
review from
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9,6
Outstanding
Pros: The Enterprise staff were extremely helpful and welcoming. When we returned the car, they helped with our (considerable) luggage and a taxi to take us to our hotel. From pickup to drop off the whole experience was seamless. We would especially like to mention the staff.
Cons: Cost
review from
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2,0
No car available
Cons: I booked a car, then before I was set to go pick up I received a call that there are no cars available. I asked why I would be allowed to book a car if there are none available and he just said he had to call 4 other people already to tell them the same thing
review from
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2,0
Cons: There was no car available for me (and two others waiting,) was offered to get car from nearby location but I could not wait. Huge inconvenience. Will not rent here again.
review from
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4,4
Friendly service
Pros: Friendly service during pickup and dropoff
Cons: car gas meter was on empty at pickup, and despite the "match policy", it was an inconvenience Also, there was no wiper fluid in the tank, and the windshield was covered in filth
review from
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2,0
never seen such poor service anywhere else
Pros: Nothing
Cons: We booked a SUV one month ahead in prevision of a 10 day road trip with our children coming especially from France. When we arrived at 8:00am, as scheduled, we were told there would be a delay. More than 2 hours later, and after several calls from our side (they never called back), we were finally told that there would be no SUV available, and we were given two "solutions", either a pick-up truck or a small sedan, neither acceptable in that case. They told us then that "we should rent from another company"!! You can guess that this was very easy on December 26th... We finally found one at a much higher price, but also lost most of our first trip day. I complained by email and received a note saying that an official from the company would call me, but this never happened.
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