Book Enterprise Rent-A-Car hire cars in Tyler

Reviews for Enterprise Rent-A-Car in Tyler

Recent reviews

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9.2

Customer service is alive and well at Enterprise/NationalPros:The reps at the counter in Tyler, Tx. were courteous and extremely helpful. Their enlightening advice about the rental car business will forever be appreciated.Reviewed Jun 22 2017

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10.0

PersonnelPros:Were very friendly and helpful with directions.Reviewed Oct 17 2016

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3.6

It was like that one Seinfeld bit...Pros:Technically, I did get a rental car, which is the essence of the service, I guess. It had wheels, went forward and back, etc.Cons:-Rental car available almost 2 hours late, which caused a ripple effect of delays throughout the trip. If the pilots of our plane hadn't agreed to take some of the members of my party to their meetings, it would have been a disaster. --I reserved an economy car, but was given a mini-van. I usually don't mind being given an upgrade for free, but this was a little drastic. The fuel costs twice as much and I have no experience parking such a boat. -- It was dirty with questionably aired tires. We were running so late that we asked the agent to just give us the dirty car, but note that I would have preferred an on time and clean car. -- We were at a somewhat separate part of the airport, where the rental cars were supposed to be when we arrived. They weren't AND we couldn't get anyone on the phone, over maybe like 5 tries. -- The agent working probably was doing his best, but he was understaffed and simply didn't have cars available to give us. Basically no resources to help us. Having this service work is crucial in a town that doesn't have a bunch of transit and taxi options.Reviewed Oct 15 2016

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8.0

Cons:Kayak reserved an unlimited mileage on a Premium vehicle. We called ahead to find out Enterprise in Tyler doesn't even lease Premium level and not at the unlimited mileage anyway. Enterprise has a business model to tell you what you want to hear and then you get there and they don't have what they tell. Happened to us and another customer while we were there.Reviewed Aug 2 2016

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9.6

Good valuePros:Price was very good for a holiday weekend. Compact car, but very roomy. Very happy with the car in every respect.Cons:The young man who assisted us at pickup seemed brusque and unfriendly at first, but warmed up later. The young woman who helped us with our return was swamped with returns--there should have been someone to help her. (She did say her help had just quit that day.) She, herself, did great! She was cheerful and calm with all of us even though there were lots of people waiting to be helped and more came in as others left.Reviewed Dec 1 2015

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• 6,1 /10Hertz Hire Cars at Tyler

• Where is the best location to pick up my vehicle when I book Enterprise Rent-A-Car car rentals in Tyler?

  Situated in the heart of Tyler, the Enterprise location at 500 W Front St, Tyler, TX 75702 offers several key conveniences that make it an excellent pick-up point for customers. It is located in the midst of the area’s downtown, putting it in close proximity to the many businesses, stores, and restaurants that comprise the area. It is also near to Tyler's major roads and highways such as US Highway 69, ensuring a quick and convenient pick-up process.

• What benefits can I expect when I book Enterprise Rent-A-Car car rentals in Tyler?

  Enterprise offers a comprehensive roadside assistance program to provide peace of mind for its customers. This program includes services such as flat tire replacement, jump starts for dead batteries, and much more. This service operates 24/7, ensuring that help is always available no matter the time of day.

• Is one-way travel allowed when I book Enterprise Rent-A-Car car rentals in Tyler?

  Enterprise allows for one-way travel, providing customers with the flexibility to pick up a rental vehicle at one location and return it to a different Enterprise location, which is ideal for anyone looking to explore the area without needing to loop back to their starting point. However, it's important to note that there may be additional fees associated with one-way rentals. Also, Enterprise asks that customers planning to rent a one-way vehicle let a company representative know in advance of their trip so as to best accommodate their vehicle of choice and ensure an overall seamless rental experience.

• What is the most popular car hire from Enterprise Rent-A-Car in Tyler?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Tyler.

• How many car hire locations does Enterprise Rent-A-Car have in Tyler?

  Enterprise Rent-A-Car has 5 hire locations in Tyler. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Pounds Field airport (TYR)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Pounds Field airport (TYR)?

  Yes