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One location in Longview East Texas Regional Airport
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10,0 Wonderful
Jan 2021
Pros:
Good clean fast service10,0 Wonderful
Oct 2020
Pros:
small airports, easy rents processCons:
nothing8,0 Very Good
Sep 2018
Pros:
Size and price.Cons:
Traveling extra miles because there is no Budget rental in Tyler, TX.4,8 Mediocre
Apr 2018
Pros:
Relatively new car.Cons:
The car was dirty on inside and outside.10,0 Wonderful
Dec 2022
8,0 Very Good
Jun 2022
One location in Longview East Texas Regional Airport
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10,0 Wonderful
Aug 2020
Pros:
EverythingCons:
Nothing10,0 Wonderful
Aug 2019
Pros:
Helpful, professional staff. Easy pick up and drop off. We upgraded from minivan to Yukon XL and it made our trip so much more comfortable.3,2 Poor
Nov 2016
Cons:
Clean your cars interiors to a minimum acceptable level.4,0 Mediocre
Dec 2020
Pros:
Longview staff excellent and helpful, car was in terrible mechanical shape, and left driver stranded alone on a dark stormy highway for hours, undriveable. No roadside assistance given. Later, car locked itself while running with keys in ignition, locksmith finally found by a relative, car unlocked and driver charged $120...These issues happened in the Leesville area, over the weekend, and the Leesville office refused to help her. She ended up having to pay 544.00 for repairs to the rental in order to be able to drive safely back to Texas.Cons:
Roadside assistance...and emergency assistance services for mechanical breakdown...5 locations in Longview East Texas Regional Airport
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10,0 Wonderful
Jan 2021
Pros:
Staff was very clear about directions with the car use and drop off, pick up and drop off were easy.Cons:
This Enterprise seemed understaffed both at pickup and drop off, phones ringing and people waiting in line. The staff were efficient but I think they could use more people on the floor to help customers more quickly.2,0 Poor
Mar 2018
Pros:
NothingCons:
Made a reservation online to be picked up at 8. Got there at 8 and they told me they were pit of vehicles. Very unprofessional enterprise.10,0 Wonderful
Mar 2017
Pros:
Upon arrival, found out we received a free upgrade due to no 'economy' cars being on the lot. Perfect! Ross, our agent, was very friendly, asked if we had any questions or concerns & even got my husband to put the extra 'insurance' on the car just in case. Very friendly & fast service for sure!Cons:
Nothing. All was good.2,0 Poor
Dec 2022
2 locations in Longview East Texas Regional Airport
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2,0 Poor
Jan 2021
Pros:
NothingCons:
Had a vehicle they told me they did not have one after they showed one online7,6 Good
Sep 2020
Pros:
Pick up and drop off was simple and quickCons:
The car was def not cleaned on the outside, the inside was mostly clean but a few spots could be seen.4,0 Mediocre
Aug 2020
Pros:
The staff at the longview location was great. Very nice.Cons:
The longview location is dirty and off putting. Will never rent from there again. The car itself was just ok. We used it for a cross country road trip and it was pretty uncomfortable. We found a precious passengers lease agreement in the glove box, so not a very thorough clean. The fees that Hertz charges is absurd. I typically use Enterprise but Hertz was cheaper for this specific trip. Won’t make that mistake again. Too many hidden fees. $6.95 per toll fee on top of the toll itself....Enterprise charges no extra fee. $9.99 per gallon for gas is absurd. Enterprise something like $3 per gallon. Get it together, Hertz.2,0 Poor
Jul 2020
Pros:
Nothing no one was willimg to accept responsibility you rented me a car online that didn't existCons:
helped me to find a car that day8,0 Very Good
Mar 2019
Pros:
The staff was unfriendly trying to over sell me insurance that I didn't need because I'm fully covered by my Visa premier insurance6,4 Okay
Oct 2016
Pros:
Price, ease of pickup and drop off.Cons:
Car was dirty inside and out. Some weird sticker residue on all the doors. Looks like a drink exploded inside the car. On headliner, steering wheel buttons were sticky and difficult to push.One location in Longview East Texas Regional Airport
Most popular car type | Mini |
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